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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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EVGA UK
(@TEAMEVGAUK) reported
@ZFSheep @playnewworld We are sorry to read that you have issues with your RTX 3090. Did you reach out to our support already?
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froggo
(@FroggyForeal) reported
@DottyHackTV @playnewworld @OnepegMG I ended up joining a lower pop server. I was in that queue for 3+ hours only to have it hard crash on me and reset my position. When they open up character transfers, I am 100% coming to game with the boys, though!
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TrueGenerationZ
(@TrueGenerationZ) reported
@spookysquidd @Exirockx @playnewworld The problem is still there I have played ten hours and nine of those was in queue and after only an hour the game kicked me out for no reason so I had to join the queue which doesn’t move.
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Big Boss Bam
(@BigBossBam1) reported
@KrispyMcGrizzly @alhadidym @playnewworld They have a billion dollar corporation behind them, they had the preorders sales figures, they shouldn't have had any server capacity issues at all.
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Tommytipper_
(@tommytipper_) reported
@spookysquidd @Exirockx @playnewworld Still a bug issue, I went in this morning was 687 in queue then got the stupid connection loss and then it puts me in a queue of 876 🙄
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Mrs Bojanglez
(@MrsBojanglez_) reported
So.. I’m having an awful glitch that I can’t finish any Marauders quests at my Faction leader. Well, this is unfortunate @playnewworld 😭
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Willett
(@Willettgoboom) reported
@MsAlexi @playnewworld its fun, im playing with a giant community of streamers, so a lot is going on. The only major issue was the 8 hour queue. But hopefully tomorrow or by the weekend, that will not be an issue.
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K Ø V E E
(@callmekova) reported
@UViperUGamingU @playnewworld @_TGComeback dude the game JUST released today, you gotta stop being ignorant and expect them to have errors and issues, they are obviously doing their best to add downtime and maintenance to solve these problems, go work or something.
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PlaystationFuba
(@PSfuba) reported
@playnewworld I got a problem. A friend claimed (secured) a name for me yesterday, but since then it says "the name is in use" even if he deleted the char. So, when will my name be available? Can you provide me information please? Thank you
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MrMonolitas
(@MrMonolitas) reported
@playnewworld Can you address the issue with restarting queues? Error after error, and then each time you are placed at the back…
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Wasted
(@Wasted_GG) reported
@neperud @playnewworld around 600, then disconnect, then 700, currently sitting at 537
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Mistik
(@NBKMistik) reported
@SiriousKairus @playnewworld You have to stick but due to all the issues atm the developers have said they will let people transfer characters to other servers for free, so I guess when the queue stabilise I’ll pick a server to make my home LOl
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Cyborgnine
(@cyborgnine) reported
@playnewworld Hooray, if only I wasn't on Linux/Proton and unable to play because the EAC error keeps kicking me off...Any plans to fix that?
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld This doesn't fix the lag issue. I played during alpha and both betas and never had lag this bad. I'm getting 5k ms now.
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James Wash
(@Washy_J88) reported
@playnewworld Are you going to sort the EU servers out? couldnt play yesterday as kept getting error codes whilst queuing, this morning have queued from 500 down to 100, kicked out with error and now 867 in queue. Used my last days holiday to play today.....
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BD_Plays
(@BDPlaysLive) reported
@playnewworld You are probably aware but voice chat is broken/ not working (I'm on na west)
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zaG
(@ziGzaG667) reported
@playnewworld And again still long queues... When will we see a good solution for this issue?
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Vitaliy Vilkhovyy
(@VVilkhovyy) reported
@playnewworld Work for resolve issue in capacity of servers don’t open others!!! You fail all game!! New World admins are noobs, cuz you had problem a lot of player can’t play and you think to open another world… really its stupid! Resolve issue what you had and let your players enjoy game!
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chaddbeagle
(@chaddbeagle) reported
@ModernWarzone @playnewworld **** your game. Fix war zone first. I can’t even ******* log into your Poes stupid game.
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Piglet Squid
(@thepigletsquid) reported
@playnewworld Do you expect average player ping to be reduced as issues with server loads are resolved? Seems quite volatile currently.
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.
(@TheLawAU) reported
@playnewworld adding new servers does not solve the current queue issues, majority of my mates and myself have spent more than 3 hours leveling our characters, we certainly are not doing that all over again. fix. your. ****.
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Jimmy NIlsson
(@Kolazer0) reported
@playnewworld Fix THE servers lol, 15k in Quee And 2k each server
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Xraypc | Zim Main
(@XrayPC) reported
Bruh my ******* que crashed at 100.... Please fix your game @playnewworld no shot you got people even crashing in que....
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Сергей Попов
(@sergei_wrst) reported
@playnewworld I understand that the worlds are not rubber, but the main problem is 600 people in the queue, and for the second hour I have been waiting
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AndyFiveOFour
(@AndyFiveOFour) reported
@playnewworld didn't know if anyone else was having the same problem, but the twitch integration isn't popping up for me and when I turn it on nothing happens
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Chad Ryan
(@ChadwikoTWW) reported
@playnewworld Hey folks. Know you're swamped. Can you please; A) implement a 20 min afk timer kick B) give a 5 min queue grace period for people who crash/get DC'd C) open up free transfers off the big servers ASAP You've made a great game that is inaccessible right now.
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Warpexx
(@warpexxx) reported
@playnewworld Is someone also experiencing alot of lag? Can't play the game like this :(
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kabu
(@bruner38621250) reported
@geoffkeighley @playnewworld Before celebration fix the sever crash
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SpookySquidd
(@spookysquidd) reported
@Exirockx @playnewworld Wasn’t the EU server problem down to all the players in the US playing on them before they opened up the US servers? Or is the problem still there now?
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Heartbeat-Pete
(@Tsumujikaze9) reported
@playnewworld So now I can get in the game with a small queu of only 1..... and I get a god damn sync error! Fix your ******* game!