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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TheLastJackson
(@TheLastJackson1) reported
@playnewworld In 200 hours of game I've ran into 1 issue. Love the game
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NaptimeHero
(@NaptimeHeroTV) reported
@playnewworld PLEASE fix the Dynasty crash. We've lost 2 keys now not being able complete it.
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Lloris Zllanoga
(@LZllanoga) reported
@playnewworld FIX UR FKIN PING OR IM GOING TO KILL SOMEONE IM PISSED AMAZON HOLY ****
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Julius Thread
(@JuliusThread) reported
@playnewworld I know y'all working hard but fix the Malevolence boss spawn.
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Michael Riley
(@ErriteRikez) reported
@DDsulzbach @playnewworld What GPU do you have? Running 3900X with 2060 Super with no issues.
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SpadesCO♠️
(@SpadesCO_TV) reported
@OnepegMG @playnewworld Ahhhh I see what you mean, that makes sense. I feel like the fatigue of that would catch up eventually but can definitely be an issue.
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Lulu The Waffle
(@waffle_lulu) reported
@playnewworld Y'all need to fix your so called "Report" thingy. One faction mass reported our faction to stop us from declaring a war. Dude wtf??
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Ronny
(@Ronny37611231) reported
@playnewworld @FiercePC shits not working as intended and they can even get back to me with whats going on let alone when i can even be able to play its ridiculous
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StitchOW
(@SuperSurvivorHD) reported
@playnewworld So i was trying to hop on New World today and noticed that I couldnt get in the game because it said "purchase" again and after some decent research the team decided to turn off family sharing off? My question is after the issues are resolved, will they get turned on again?
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FA_eye(formally Accureye) #CyberPunk2077
(@accureye) reported
My one issue with @playnewworld right now no way of earning more money I feel that while the economy is driven by players it's also just hard to dump junk that no one wants to buy and there is no one to sell said junk to
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Linkdota
(@LINKFRdota) reported
My friend can't still play since 10 days he has "Server error : Failed to persist the character. Character Persist Failure. He didn't transfer, he was on hellheim since start @playnewworld
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Juswel
(@Juswel_P) reported
@playnewworld Please fix Asia server. Laggy and delay. Server health is red.
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Sam Collins 🎭
(@MH_Collins) reported
@playnewworld You forgot to mention the "unable to establish connection with the server" issue that makes some countries unable to play unless they use VPN!
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teddanson
(@teddans18656693) reported
@playnewworld How about the critical issue of players being banned as gold bots for making new characters to look at other servers? 72 hours later and still no reply on my ban appeal
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Pasiphae
(@lustfulpasiphae) reported
Hey @playnewworld, why are transfers still broken?
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Meeki
(@ebilmeeki) reported
@DDsulzbach @playnewworld I have been thinking about getting the game but all these issues worry me.
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Ronny
(@Ronny37611231) reported
@playnewworld @Sequisha i got some eye candy for you care to fix any of this so or even get back to me with whats going on....
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Tex0tic
(@Tex0tic) reported
Guess I should add since discussing on @Reddit. I was playing @playnewworld. I originally thought it was strictly a 3090 issue.
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🪦 𝖙𝖍𝖊Ԟ𝖎𝖑𝖑𝖊𝖗𝖆𝖓𝖓𝖆 🪦
(@xthekillerannax) reported
@DDsulzbach @playnewworld I’ve never had the game crash, but my server is DEAD 😭
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Bambi
(@BluntForceBambi) reported
When the market is not available so you restart the game in hopes it fixes that issue on @playnewworld I hope it's worth the queue I'm in lol I still wouldn't trade a healthy server that's booming though.
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Kevin
(@KevinM3051) reported
@playnewworld @AMZNGameStudios Hi! So, I & many others have been capped at anywhere between 15K - 25K Faction Tokens since we hit 60 & completed our final trial. Ya'll said this was going to be fixed and it very clearly hasn't -- when can we expect a fix & haaaalp.
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WhoIsSaber
(@WhoIsSaber1) reported
@ThunderCoxxx @playnewworld I am not defending the game... this game is plagued with issues that need to be fixed but the points you made were just horrible.
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Christian
(@nofocksgiven) reported
@playnewworld (Part 2) I wanted to try outpost rush for the first time and BOOM black loading screen. All of sudden im in the main menu and i have 1300 ppl in front of me... Im getting tired of these little bugs, FIX YOUR SH!T.
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Xinxubai 。
(@XinXuBai) reported
@playnewworld Why? Why? I am playing an ancient copy of level 65, and I did not use any errors! The last king? Suspended for 1 week? ? Is there any reasonable explanation? Is there a complaint URL? why why why? ? You can even swear not to use BUG
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David Dunlow
(@Yahbe84) reported
@playnewworld So whgen will the random lag detected kick sit in queue **** end when someone has great internet and only 30ping to server?
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Shawn Janneck
(@PrinceofDeath86) reported
@playnewworld Why are the servers down? There wasn't a notification about it?
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The ****** Philosopher
(@TheStonedPhilo3) reported
@playnewworld Why dont you fix crafting and the trading post since yet again i cant buy anything or craft anything in your shittastic game that I payed money for that was a mistake
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Christian
(@nofocksgiven) reported
@playnewworld (last part 3) This type of BS has been happening to me a lot since i started playing. i have 180 hours, and ive been disconnect atleast 50 times of some stupid sh!t. --> Same with some of my friends. If anyone thinks its something to do with PC or Network gfo.
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hexdigitel
(@HexDigitel) reported
anyone else having an issue in @playnewworld where beacon will hit a target and randomly the heal aura disappears? was happening a lot in my last depths run.
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stronggamers
(@StrongGamers) reported
@playnewworld fix global chat not working / faction chat - not being able to loot in dungeons / chests without relog.