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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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UnderPressure
(@Terrorym_Yessir) reported
@playnewworld This game has more downtime than uptime at this point. How about you close everything for a month fix as it should be fixed 3 months ago and ******* do a fresh start like how long you wanna keep doing this, each patch brings more and more bugs. You can't keep up this **** forever
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Carnifex
(@tarailrosso) reported
@playnewworld This is the most broken **** you did, i really hope in a 3hrs rollback or you just lost your EU community
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Jacob
(@DontTakeMeOn) reported
@playnewworld You stupid clowns can't fix anything
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jat0rz
(@jat0rz) reported
@playnewworld Issue with coin compensation on EU servers only? Or the issue is global but related to the EU servers? Cause we didn't get any compensation either over here in the US.
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Bassam 👆
(@TheRealSouma) reported
@playnewworld the game is actually fun and I’m enjoying it a lot but disabling game features for weeks is not the solution, fix it or don’t turn the servers back on.
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Harziboo
(@Harziboo) reported
@playnewworld I get this is a big deal but why can you do this for this and not to fix the dogs and the elite chests ?
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therealnora♔
(@TheRealNoraxi) reported
@ExileAryui @playnewworld well a rollback fix the solution - they can do it in dofus (french game) why shouldnt they be able to do it here as well ? if they don't why they heck did they make a game without a rollback function ?
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Mark Robin
(@Magnetron00) reported
@playnewworld Call Jeff, you guys need more money to help this nice game.. with how you guys treating it now with all the downtime, 100s of abandoned servers, no merges, broken mechanics, clipping thru everything, non balanced mobs, trading hall problems.. btw? Where is my gathering gear?
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Keanu Punk
(@VuGrFiL) reported
@playnewworld how bad ur code how non organised must it be to do such novices mistakes, when trying to fix some issues u mess up something else!? unbelievable! do u need help with ur code?
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TheBadassRogue
(@TheBadassRogue) reported
@caustic_demon @playnewworld It is your problem tho, if the players get too much money, break the game in half and stop playing, nobody will play the game, and servers will go offline permanently. That would be a problem that stops you from playing.
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Lee Morant
(@The_Lee_Morant) reported
@playnewworld How hard would 10 mins of notice been? You have no clue how to provide a service. I used to swear about BDO but you guys are far far worse.
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James white
(@chalkiehd_white) reported
@playnewworld Forum page looks like it is not working as well
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Askhar
(@AskharF) reported
@playnewworld I love the game , but kinda dont play right now because its unbalanced and broken not to mention it gets a bit boring After 60 and farming ****
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therealnora♔
(@TheRealNoraxi) reported
@playnewworld just do a rollback - problem solved and fix the compensation for the next patch..
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FearTheShadow
(@FearTheShadowGG) reported
@playnewworld 3-4 maintenance back to back still can not fix the furnishing items and introducing more problems for us. We love the game, please don't ruin it for us. Take time if needed don't need to rush things.
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Dead Inside Dolphins Fan
(@JerseyFinFan) reported
@playnewworld Please fix wars, and the drops for chest runs in Shattered Mountain. Those 2 things are literally killing the game. The leader of our company just quit because of these issues. Literally. And many people are.
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Micu Marius
(@MicuMarius7) reported
@playnewworld If you Roll Back servers and i lose my Legendary GreatAxe cause i won't have the empowered counterbalance anymore i'm quiting this for good. You made us lose Everfall with your lag cause you refuse to stop wars. And now this? Can you stop messing up for 5 minutes?
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Redz
(@Ayo_ItzRed) reported
@playnewworld These downtimes are rough….but I guess it’s always best to fix and fix and fix until things are the way they are supposed to be
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Juan José Kali Mist
(@kalimist92) reported
@playnewworld If not, you fix everything, you give more content and you change the world in 1 month and when lost ark comes out, there will only be 50 players
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Joni
(@Faul_Yoni) reported
@TheBadassRogue @caustic_demon @playnewworld U mean the economy thats already broken into the void?
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Matthew Breining
(@mobie_T) reported
@primegaming @playnewworld Have you fixed the issue where I claim the prime gaming loot but it doesn’t unlock on my account yet?
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b3nn1 𓅓 🇦🇱
(@jerkdadDE) reported
@playnewworld I hope there is gonna be a rollback if not the game is broken
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SakenLv
(@LvSaken) reported
@playnewworld roll back tilll launch , close down servers and fix them. Say to everyone this was open beta #2
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Get Farmed Kid
(@caustic_demon) reported
@TheBadassRogue @playnewworld Not my problem i just want to play a day without silly down times what was their fault
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Scav
(@Scavstar) reported
@BratuBal @playnewworld You have no idea what happened, so stop raging... They we're trying to reimburse some taxes, and that lead to people getting hundreds of thousands of coins.. So the servers needed to be taken down ASAP without a notice. Maybe next time go into the forums and see what the issue is
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SAWhix
(@SaWhix) reported
@playnewworld Downtime in prime time EU, get to farm for 2 hours, servers down again, still in prime time EU. Well done ... does EU get to play 3 days a week or ?
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Geo Liberman
(@Geo_Liberman) reported
@playnewworld how could you **** the bed this hard? like wtf giving people close to max amounts of money?! how are you going to fix this?
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BeardyPixels
(@BeardyPixels) reported
@playnewworld This is why I stopped playing, we should be able to get a refund for the incompetence we had the pleasure of paying for, game is way too broken and constantly down for maintenance
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Keanu Punk
(@VuGrFiL) reported
@playnewworld how bad ur code and how unorganised must it be to do such novices mistakes, when trying to fix some issues u mess up something else!? unbelievable! do u need help with ur code?
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LukeJWayy
(@LukeJWayy) reported
@JeffBezos @amazon @playnewworld ... Take your servers offline for a week, fix the game- make it a free to play game, giving compensation packages to people that bought the game. Revisit cosmetic prices in game, release frequent cool skins to compensate for the loss.