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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Snack Cake The OG
(@SnackCakeTheOG) reported
@playnewworld Thought y'all were supposed to have addressed the issues with the Trading Post? Cause uh....it's still broken.
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xiFrankzZx
(@xiFrankzZx) reported
@NWGameStatus my game is producing 150 ping and keeps crashing out. I’m based in Perth, Australia. Can you fix this or help please??? @playnewworld
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Gyrthion
(@Gyrthion) reported
@playnewworld I'm grateful for the fix but main I was in a nice 8 hour stretch of grinding.
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steve
(@steve33282067) reported
@playnewworld PLEASE FIX THE RAW HIDE PROBLEM I’m SO SICK OF THESE ******* GOLD FARMERS THAT DON’T EVEN PLAY THE GAME JUST FARM ALL DAY EVERY DAY BRIGHTWOOD IS THE ONLY GOOD PLACE TO GET RAWHIDE AND ITS FULL OF GOLD FARMERS THE WORST AKI AKI RABIG PLEASE DO SOMETHING ABOUT SPAWNS
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Rafał
(@Rafal5pl) reported
@NWGameStatus @playnewworld I have problem in game new world, i cant sell, server nysa, character name Rafal Gibas, date 08.08.2025,please help.
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AMGLoco
(@AmgLoco) reported
@playnewworld Hey fix your ****** game Market no worky
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Rafał
(@Rafal5pl) reported
@NWGameStatus @playnewworld The factory is still not working Server Nysa Character name Rafal Gibas Date 15.08.2025
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Fairuza
(@FairuzaGoes) reported
@rdj4014 @playnewworld I have a feeling they were more focused on the crashing issue, but maybe they'll fix it in another patch.
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wade johnson
(@wade1968) reported
@playnewworld What's the difference between AMD Antilag and Nvidia Low Latency? Cause low latency works on New World but Antilag causes the game to crash? Aren't they basically the same since they do not make my Internet speeds faster just make the Bluetooth to PC faster.
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Skurny
(@Skurnickles) reported
@playnewworld Im calling it now. They move it 20 days forward then delay it 30 days due to issues.
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@Nate The Great
(@Lawson93gaming) reported
@playnewworld Instead of doing events how about you all fix the damn servers ffs. All you see is lopsided factions that control 90% of territories. The servers are laggy as hell and the nerfs you all do on weapons does not actually balance it.
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Sebastian
(@s_dragnov) reported
@amazongames @playnewworld Fix your **** *** game. What kind of fentanyl are you people smoking? Stop pay walling your community out of the end game content and mounts behind a $30 DLC. If yall can somehow manage to do that, me and many more players will return to the game.
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steve
(@steve33282067) reported
@playnewworld pleas FIX TRADE POST TO KEEP TRACK WHO IS SELLING WHAT PEOPLE WHO BUY GOLD BUY ALL THE STUFF ON TP THSN DOUBLE THE PRICE AKSO THE CHARGES FIR GORGON AND WURN THAT NEEDS TO STOP WHAT ARE THEY DOING WITH THE GOLD BUYING Groceries no buying gear or prismatics
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🟥KB🟥
(@mastamugen) reported
@playnewworld Can you all stop taking the servers down for maintenance without giving a heads up in game? And if it was there, it was extremely unnoticeable.
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Yung Hung
(@mrbrendel) reported
@NWGameStatus @playnewworld something is wrong with the trade post on el dorado. It is really slow when searching and we are getting some errors "Something went wrong. Please try again" as soon as we enter TP
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GrubyJoint
(@KosmatyGiibon) reported
@NWGameStatus @playnewworld Market is not working a few days
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Salosan
(@saalosan) reported
@kathykoe_ @playnewworld AGS @playnewworld and their useless anticheat pseudo detector banning people for no reason? Who will say it? FIX UR CRAP AGS and stop blocking people who actually do something for your full of bugs game. Should we remember your last crap Nvidia mistake with tons of auto bans?
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cloudflames78
(@cloudflames78) reported
@NWGameStatus @playnewworld Please shut down the servers immediately and fix the auction house; it is not possible to sell anything.
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Bryan
(@whotftookbryan) reported
@TanethFps @NWGameStatus @playnewworld Heard a gold dupe glitch was found. Ebonscale TP “works” but you risk not getting the item but still pay the gold so I wouldn’t bother.
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Emircan Ergin
(@EmircanErgin) reported
I can't see "Relentless" artifact's upgrade option at Gypsum Kiln. Other artifacts are working as intended. Same issue before and after maintenance. I do verified game files etc too. Nothing fixes it. @playnewworld @NWGameStatus
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Rafał
(@Rafal5pl) reported
@NWGameStatus @playnewworld The factory is still not working!!!
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steve
(@steve33282067) reported
@playnewworld Please fix the WAR GATE KEEPING THE SAME PERSON WHO IS PURPLE IS AKSO ON A DIFFERENT COMPANY WHO IS YELLOW IR GREEN THE SAME PEOPLE CONTROL TO MUCH ALL CHARACTERS NEED TO BE SAME COLOR OR FACTION THIS IS NUTS HOW BAD THIS GAME IS BROKEN
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Night Owl
(@MicahGreaney) reported
@playnewworld Not in Aeternum. Since the economy was ruined, and nothing was done to fix it, fishing is a waste of time & one of the least RoI activities in the game.
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fat-fish
(@narmol93) reported
@NWGameStatus @playnewworld Fix this **** jesus
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Alexander Plechov
(@Avalangard) reported
No wonder @playnewworld New World Aeternum is free on PS Plus, constant connection problems with this dogshit game, and don't forget 20 dollar battle pass so Jeff Bezos can launch himself into stratosphere again.
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Ryfu
(@Ryfu210244) reported
@playnewworld I always have trouble getting into the game. It crashes as soon as the game screen comes up.
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Kyle Kotlan
(@KyleKotlan) reported
@NWGameStatus @playnewworld Maybe they could use AI to fix the game…. Have it go through all the code or something. @grok can you go through new worlds game code and make it better?
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Ryfu
(@Ryfu210244) reported
@NWGameStatus @playnewworld I always have trouble getting into the game. It crashes as soon as the game screen comes up.
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Brenden Self
(@Bfles) reported
@playnewworld @playnewworld I have been recently playing more in prep for season 10 and haven't had any problems but yesterday I downloaded lumina stream to control lights and now I got banned for having a cheat program. This is the only thing I've changed in the past month. Is this the reason
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steve
(@steve33282067) reported
@playnewworld please do something about mats spawns or add other areas where you can get mats and fix the cost of prismatic in order to make good gear a new player has no chance vs Legacy players who have all 3 perks bid and at 725