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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Moridin Richard
(@RichardErvik) reported
@Jay84Winter @Jorraptor Think the should make more life service games my opion ofc. make a deal with @playnewworld ?
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Marv
(@itsMarvelo) reported
Trying to fix this Discord issue then will grind more @playnewworld PTR. :)
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Gath
(@gathoderiz) reported
@playnewworld 21% covenant but hey let's pretend it's not a problem Right new world ?
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Dylan Payne
(@Dyllypayne) reported
@playnewworld Did they fix this game or is it still boring ?
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Eagle Gaming
(@miroslav88) reported
@playnewworld Fix crashing, it is really bad when i have to wait 1/2 hr to get back to game, after every crash.
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Hoof
(@hoofhearted4) reported
@delmontyb @playnewworld Yea... Never done that either haha. I actually don't know anyone who's done either, taken a day off for video games or a movie, only seen it on the internets. I just find it funny. The game will be there later. Usually issues day 1 anyways.
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spacey 🍓🍒
(@spaceyqueen) reported
@ItsNotTM @playnewworld i heard abt NMS which is why i never played but game looks cooll so if they fix tht lmk :3
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Syeren
(@SyerenGM) reported
@4ColorCrack @playnewworld Yeah the problem is the last 3 are zeta, and all others locked lol. My only choice is to xfer or delete.
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KryptikDistortion
(@Kryptik_D) reported
@playnewworld I can see this being painful, Fresh Start Servers, Brimstone Update and the Halloween event all at once on live servers. Probably would have been better for Fresh and Brimstone 1st, Fix any issues that may occur, then the Halloween event later, but at least we have a date though
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Seth
(@MiddleOKnowhere) reported
@playnewworld You have a bot problem and it's not just fake bot accounts but also real players who simply turn on the bot program to farm for them as they sleep or do whatever. You gotta fix this. I've just come back to the game and this is a massive killer for me.
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YearOfTheNapier
(@FloridaNatic) reported
@JonSnow_ii @playnewworld Obviously they have higher priorities than an optional playstyle for a niche audience. Yes I agree they should add it but they have more important stuff to fix first
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Too Edgyuki
(@myzzand) reported
@playnewworld fun while playing this ****, who cares for the new update when the core of the game is so bad not even a 3 weapon per year and some changed textures will fix this, I dont ask to one shot every1 I JUST WANT TO TANK you morons.
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BigRob
(@BigShow237) reported
@xVivianx2 @XB1_SideSwipe @playnewworld I agree but the servers have a hard time handling 2200 rendered character and AI add in another 2200 mounts in the small concentrated island and the lag, rubber banding etc will be worse. Once the island is bigger players are spread out more the servers Amy be able to handle it.
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BluneS
(@BluneS__) reported
@playnewworld Had my first experience in a war last night. Hands down an awesome time and with some pretty rad folks @itshilarymason & dudelady. Only thing that irked me was within the first 10 mins I crashed and got stuck in a queue. Hopefully issues like this get fixed soon!!
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andrew FLACK
(@andrewFLACK17) reported
@playnewworld Anyone got had any luck getting any reason for the latest wave of #NewWorld bans? I have tried many times via the appeal process without any luck. its like trying to talk to a brick wall with a learning process. #Amazon customer service is possibly the worse i have come across
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Roro :)
(@roro2759) reported
@playnewworld WE still have a problem with trophies mats from not dropping anywhere plus limited mutated expeditions. So, now I ask you: When will you get this limit off and improve chance of rolling trophies mats? This RNG is totally weird. I'm spending months and still nothing.
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TrickTree
(@ArtSerov1) reported
@playnewworld A year later could you please fix the auction house?! Im tired of every time I click to sell an item all of my sellable items reshuffle. Its really annoying
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NicSage
(@TheNicSage) reported
@playnewworld Hello, I was wondering if someone could help me with the twitch armor drop. I earned it and it says my accounts are connected properly, yet it's not ingame. When it told me to go to the website it gave me some 404 error, but twitch says it's connected properly.
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SteveLikesWrestling
(@SynthOverDrugs) reported
Until @playnewworld addresses the largest problem of their game, no amount of expansions will save it. And that problem is chest runs. They are bad for the community, bad for the economy, bad for the immersion, and just the worst example of modern MMO players.
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Graulich Salinas
(@GraulichS) reported
@playnewworld thanks for saying that the musket is not broken, now OPR is a real shooter. Why did you take the time to make 14 weapons if only 2 were needed, musket/rapier to break the game.....
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Kreynon
(@kreynon) reported
@iGraphici @playnewworld What happened to the login screen music? Ever since the last event, which login music was insanely good, there's no music on the login screen.
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Dylan Solomon
(@DylanSolo28) reported
@playnewworld Cool youre doing updates, But will you ever fix the jank *** movement? and combat? I swear WoW got movement so smooth why do game devs add this stupid like circle run thing why cant left be left and not have me do a weird dance to turn left?????
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René
(@akitzu94) reported
@playnewworld Happy one Year still Game Crashes and Login Que thanks for nothing... This week the 3 War it kicks me out while porting in
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TM
(@ItsNotTM) reported
@spaceyqueen @playnewworld if they fix NMS or new world?
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Syeren
(@SyerenGM) reported
@playnewworld I was looking forward to another new server today so me and a friend could play together. Problem is that my main I've been playing is on Eden, and for some reason since they are all Zeta lately I can't create another? I don't understand this, it's not the same server.
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DaEggSauc3
(@DaEggSauc3) reported
@playnewworld May I ask who thought it was a good idea to make "Fresh Start Servers" that allow transfer of existing characters? We're going to have the SAME issue that already exists. Mega companies will have their people transfer with 100k in each gov office to be 1/3
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MyCow
(@my_cow) reported
@playnewworld Why would you not release the fresh start servers with the new leveling experience before the expansion so new players can experience the expansion when it releases??? Hello? Brain issue?
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Micah Bush
(@Pastor_MJB) reported
@SouzyLIVE @playnewworld If they can fix the bugs that caused me to quit. I couldn’t craft, the thing I had spent so much time investing in, something I enjoyed more than the story, I literally couldn’t do.
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chrom3o
(@chrom3o) reported
@Dookage1 @playnewworld I’ve been having this issue since coming back and can’t find a fix. Any luck with you since?
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Jonathan Speziale
(@JonathanSpezia2) reported
@playnewworld They fix the market?