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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Techington
(@Techington) reported
@strawhatnub @playnewworld That's not a valid excuse for a game not running well at all. This wasn't something that just happened out of the blue with the Open Beta. These issues were prevalent in the Closed Beta's. If a build such as mine can run 80FPS on Ultra in 2077, but can only avg 60 on Med...
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TheUntouchable
(@T_Untouchable7) reported
@iconlyblue @itsjymmi @playnewworld Ok, why don’t you elaborate more on what your issues are. Then we can at least understand and have a conversation
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BeardedDadGamingTV
(@BeardedDadGami1) reported
@isantahaze @playnewworld Ew world runs fine for me with very minimal lag in heavy traffic areas and I have a Walmart PC with and Ryzen 5 3500 and a GeForce GTX 1650 super lol and when I say very minimal it's very minimal
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Gülyabani
(@Gulyabanicrypto) reported
@playnewworld Just fix your game first.
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Niemand
(@Lufye3) reported
@playnewworld @ghostrat881 Ignore the noise of the Cry Peopel and launch the New World! That Little bugs i see on the Open beta can be fix its a mmorpg that get patches after releas and bring fixes later too =)
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Jared James
(@jar_that) reported
@Zaknefian @JerseyFinFan @playnewworld they're good for store revenue & system loops that keep users engaged. If they impact existing loops, modify their on-use. terrain collision seems to be a problem.
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juliusujxd
(@juliuzjohans) reported
@playnewworld Please fix a transaction log for the company treasury.
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Marcel V Martins
(@MarcelvMartins) reported
@Gr3atL3viathan @playnewworld see @playnewworld fix this..pretty sure u guys can fix in 2 weeks
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uyaroğlu
(@kivancseviker) reported
@playnewworld Most servers will be overcharged when the game opens. especially on servers played by streamers. You should overcome this problem by splitting the servers. like midgard1 midgard2 midgard3. If you dont do this, you will lose a lot of players due to low fps.
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Evocybernation Gaming
(@evocybernation) reported
@playnewworld My browser cries in pain. It's one big lag fest.
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CR
(@cryptotwitCND) reported
@ColinMarcom @playnewworld Would also be nice if they didn’t close down areas of the map where quests are trapped. Pretty frustrating needing a quest that’s stuck inside a locked zone for hours and hours hope that was just a beta issue but people were saying it was to do with a pending war
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Gullible_Club
(@ClubGullible) reported
@Oeconomia @ARAME74 @playnewworld My dude, there's no problem with planning vacation in line with a game. Its more responsible than binging for 16 hours and then calling out of work with no warning
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brpublic
(@brpublic) reported
@Gulyabanicrypto @playnewworld I'm so sick of people saying "fix" the game without prefacing which bugs are showstoppers. It's a $39 game that is so fun to play and... wait for it... NO SUBSCRIPTION. If you don't like it, come back later. Haters are less competition for resources.
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Megalodong
(@Gr3atL3viathan) reported
@YuSchmax @MarcelvMartins @playnewworld And sieges aren’t gonna be reliable until they balance the weapons properly. This last beta they arbitrarily cranked up Explosive Cannon damage so high that nobody could win a siege, HP pools below 2k would get one-tapped. Money fix is 100% needed, siege balance over time.
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Evocybernation Gaming
(@evocybernation) reported
@playnewworld With Google Chrome, it cries out in pain. I can bring up the map but it's lagging significantly.
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Ace VenTua
(@JerseyFinFan) reported
@RKoch222 @playnewworld I never said I have a problem with the running around. I just want mounts. That doesn't make me lazy (It's a video game lol.) That doesn't mean I don't want to/won't "explore". That doesn't mean this isn't the game for me. I just want mounts. Get over it.
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mohsen
(@mohsen30544879) reported
@iconlyblue @playnewworld Unfortunately, a series of enemies are in this game And in the name of further delays in the main launch, they are hitting the regular game startup system Amazon should not delay the game again We know the game has many problems Which should solve problems on a weekly basis
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GΛRΞTH
(@Gazreyn) reported
@Gulyabanicrypto @UrbanBravo_ @playnewworld I don't think so. In closed beta it was endless queue times, crashes, no quest markers, invisible lasers, invisible trees, dupe glitches and a ton more. Sure this beta had issues, but very little were game breaking.
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Genevacomplex
(@Genevacomplex) reported
@pressedbearsfan @caustic_demon @playnewworld When you say GPU manufacturers what manufacturers are you talking about because the only thing I have found is about the EVGA 3090s being bricked which is old news. And the New world devs still haven't acknowledged the FPS issue...
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JROC
(@JROCCthaGreat) reported
@BigHecLIVE @WilleyDilly @playnewworld Lol Wow a smooth launch's more but it's original was bad, it was broke for an entire month. Didn't play first day stormblood FFXIV huh? Suit quest was broken for an entire day. Lol NW is fine
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Niemand
(@Lufye3) reported
@iconlyblue @playnewworld I don't know what you're expecting the game to do very well it had a few small problems but they can still be fixed. this is a mmorpg and will continue to get patches and fixes. this isn't a triple a tittle like cyberpunk or anything else.
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Marcel V Martins
(@MarcelvMartins) reported
@playnewworld THANK GOD its not a delay ! Yes the game has bugs, but its good to go! DONT delay, fix the bugs with hot patches. Just be careful about exploits, if a player use an exploit, give him a rollback 28th HERE WE GOOOOOOOOOOOOOO
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Techington
(@Techington) reported
@Joey_J07 @playnewworld Don't know, but I'm not alone. Quite a few threads on their forums, from this beta and most especially the closed one. Plenty of issues on the /r as well. Even the ASUS notebook I have had troubles at 1080 with 11th gen i7 with a 3070.
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Ace VenTua
(@JerseyFinFan) reported
@Virdana5 @wandersekar @playnewworld All it takes to fix that issue is to have a long, interrupt-able cast for mounts. If you try to mount when you're in PVP, you should basically die. Also, people running away is always going to be part of PVP.
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JROC
(@JROCCthaGreat) reported
@ColinMarcom @playnewworld Great idea, extract they can't fix it in 2 weeks, lol we need something done now.
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Henrique Faitta Chitolina
(@hnrqfaitta) reported
@iconlyblue @playnewworld Disagree with you, Im a developer too and there's no "100% game". I played the beta and there's no critical bug that doesnt allow you to keep playing. They can keep updating and fixing the bug with the game released, theres no problem with that.
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jacobandreww
(@spicychickengod) reported
@RPAC99 @playnewworld Always anticipate server issues on release day. Any time I’ve requested off for a game it turns out to be a waste cuz the game doesn’t even work day 1. Hopefully that’s not the case with new world but I wouldn’t be surprised.
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Gareth
(@strawhatnub) reported
@Techington @playnewworld Sounds like a problem on your end, unless you're focusing on the 1% of the FPS drop. I was running at high, on a 3070, on 3440x1440 display and getting like 100 fps and 60-70 in the city when MANY players were around, sometimes it would drop below 60 to around 50
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Bill Speer
(@bspeer) reported
@Gr3atL3viathan @MarcelvMartins @playnewworld Not a glitch. Our company had members donating money over and over.
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Techington
(@Techington) reported
@Tetra_Oblivion @playnewworld Dunno what it is. I've got a ASUS Tuf Dash with a i7 11th gen and a 80W 3070 and that struggled at 1080p on Medium. What's confounding is 2077 runs no issue at 3440x1440 avg of 80 on Ultra no RT. Spikes to 120 in certain scenarios.