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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Therealroenn
(@therealroenn) reported
@playnewworld stuck in queues for hours on end and when you finally get in for an hour "lag detected" and you get thrown out. not a succesfull launch IMO
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DL
(@YearlingDl) reported
@playnewworld Just got booted. Now got a connection error. Us east all servers in red
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Numlefar
(@ZippyTehZip) reported
@playnewworld My problem was not about being able to login, it was with the game freezing during the first 10 seconds of gameplay. I believe the game is drawing too much power from some GPU's or something. All other games work fine just not New world even though it ran well in the beta.
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Halo2018
(@Halo9087) reported
@playnewworld You throw more servers at us and hope it fixes the issue, why did you guys overlook the possibility of introducing transferable characters as well as the added servers to at least let everyone play and potentially go to the world where their friends/clan are.
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your servers
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Connor ಥ_ಥ
(@CNNRLAW) reported
@playnewworld Game crashed on me after changing texture quality (had no issues beforehand). After waiting 2-3 hours in a 580+ queue the game crashes again when im 2nd in queue and now im 1000+ people deep.... this is ridiculous
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Condiefly
(@Condieflyy) reported
@IDwasnotfound @playnewworld Server issues were brutal, hopefully you got in eventually
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DragonPicks
(@PicksDragon) reported
@G4Ging @fig_philly @playnewworld 3k queue at 8:05am kicked at 10 in queue 5 k queue kicked at 100 in queue 2k queue kicked at 200 switched servers 700 queue kicked at 1… #NewWorldMMO Fix your damn servers!
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Gobbo
(@goblinfanatic) reported
@ShowNwo @playnewworld Specifically didnt go for a high pop server. Queued for 3 hours, error when i was in position number 1. Great time.
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Neijek
(@Neijek) reported
@playnewworld Hi I've been in queue since this morning at 12:03 CEST EU IT server ... still haven't been able to login since then ... when will it be fixed?? over 7 hours and the server is still unaccessible.
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Orlando Melendez
(@token_collecter) reported
@playnewworld Fix your game Amazon. Every server has a que! 500k online and 400k stuck in que.
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Steve Janda
(@JandaMan3700) reported
@playnewworld FIX YOUR ******* GAME
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Edward Cook
(@EdwardGCook) reported
@playnewworld Wouldn’t mind queue times if I didn’t have to keep logging because the resource tracker breaks and logging is the only way I’ve found to fix it so it displays resource locations I’m close too. Bought a game I have to wait hours to play because of game bugs. #cantplaynewworld
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Dearing 🏃♂️
(@dearingx1) reported
@BlazekZz @playnewworld i will complain. there beta blew up. they were expecting the game to blow up. and for there to be servers is sad. Amazon is the richest company on the planet and can fully invest in their Infrastructure. no reason for servers to be a problem
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Therealroenn
(@therealroenn) reported
@g_mackin_ @HoldsworthPeter @playnewworld nice fix will it fix the lag detected crash?
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cafer in da house
(@zipcikticaf) reported
@playnewworld there is only one person who can solve this issue if we get enough tweets to @JeffBezos he might solve this issue.
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Dean Howard
(@wipeout_uk88) reported
@playnewworld for the love of god increase the server capacity to reduce login timers...
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Dr. Design
(@PopCultPrinting) reported
@playnewworld Making new servers doesn't fix the issue! There are already servers with minimal players. You named them dumb so no one wanted to play there and committed to guilds in other servers.
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طارق
(@xRvLz) reported
@BeLowAvJoe @AlbaroSG @playnewworld The problem is all my friends already playing in the server like i was 4 in q but i got queue failed and it keeps happening to me
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Jared Russell Hess
(@mudkip4me) reported
@playnewworld when it says I am queueing as a new player, does that mean I am getting played into a different "instance" if so, is this a main problem with the queues? I would like to just skip the tutorial and get on the island please
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Orlando Melendez
(@token_collecter) reported
@ShowNwo @playnewworld Yeah and 400,000 is stuck in que! Fix your game Amazon!
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Bobo ⚽️🚗💨
(@BxboRL) reported
@FlashForce4000 @playnewworld @Asmongold Ha, I've seen loads of people saying the same thing...problems queueing for a looooong time. Hope you manage to get in dude!
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Darkstar Magic
(@Richard48062297) reported
@playnewworld @freeninetynine2 "We take our Code of Conduct seriously." But not, you know, server stability, login queue's or being a competent company.
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8976
(@Mrdjay62) reported
@playnewworld massive issues 1 increasing the server population from 2k to something more u are amazon u have the biggest servers world wide not acceptable more worlds aint solving ur problems look at what people are saying 2 make it so people can transfer characters acrossworlds
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Silvex
(@SilvexTV) reported
@3GoneRouge @playnewworld You're not wrong, but believe it or not most MMO launches are riddled with bugs and issues. They said they're addressing it, it's not normal and acceptable. I'd wait until day 3-4 before complaining...
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Derek Kovacik
(@DerekKovacik) reported
@whats_up_mike_ @playnewworld i feel your pain brother. Lag kicked me out of server and didnt save my spot in server ugh
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🍁🔥😤💨💫💯
(@4_20Blaziken) reported
@playnewworld fix your connection man! Just lost my position in your small 2k player count server que. this is embarrassing @amazon
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your server take them all down 5+ hours of failed to connect horrible start Fix it say something clowns
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eptd
(@eptddd) reported
@JCronnico @playnewworld I dont see an issue ? You are trying to join a full server with other thousands of people trying just like you. Either go play on a different server or just play tomorrow..... stop crying about the queues.
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Del livingstone
(@Del_Livingstone) reported
@playnewworld @brianlitster Created 2 characters, queued both times with them to get "server maintenance" error, now when I try log in it says i've reached my regional character limit but there aint any characters to pick on main menu ?