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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wilhelm Arcturus
(@wilhelm2451) reported
@Verone3784 @playnewworld Seeing the same issue in US West, all my cosmetic gear skins have vanished.
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Fenrir_Vulptex
(@FVulptex) reported
@playnewworld lovely way to spend my day off, a 40$ product not working, gotta love it when millionaires can't keep there ******* product right.
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Sirge
(@Sirge19) reported
@playnewworld To all the salty whiney people, for whom I have no doubt are an absolute pleasure to be around, It's not the game. There is a major outage with Amazon Web Services. Now, you can return to your bitching and moaning like anyone actually cares what you think.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Servers being down is just a little less populated than when they are up... But Amazon doesn't care. And this is a self inflicted outage since its also Amazon (AWS services). Thank you Amazon for stopping the Tolkien MMO... imagine what a huge waste of IP that would have been!
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AmazingPancakes
(@AmazingPancake5) reported
@TechToyTinker @playnewworld Shoot I'll be happy with a refund and not coming back to this game, I'm usually pretty patient because I know how mmo's go, however this game has more problems by the day then they have fixes for which makes the game unstable and frankly unenjoyable. 10/10 I would not come back
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gerard stadalius
(@GerardStadalius) reported
@playnewworld EU Region is also affected here with skins and marks of fortune missing,so no OTHER REGIONS ARE AFFECTED,Check your forums,and steam many people are having issues here,honestly this is becoming worse and worse.
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Waveform NFT's
(@Squirrelsquad17) reported
@playnewworld Should rename the game to "we are experiencing some issues". Will save you more time and money on talking about your game than you are currently making.
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Dave Is Here Right Now Man
(@Dave72770173) reported
@SBeardserker @Ayo_ItzRed @playnewworld It's called a joke bud, Like because of the fact there are lots of issues. But thanks for over explaining something that I didn't need to be told or care about in the slightest.
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Galym Khassenov
(@Slow_E) reported
@playnewworld I play EU and I got these errors too. After I re-entered the game, the error disappeared, but I lost all the items that were purchased in the store. I cannot write to Amazon technical support, because I cannot enter - the site gives an error 😡
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Rank Badjin
(@badjin_rank) reported
@playnewworld I understand from national news the problems you face as of this morning...however...your server status shows all worlds are up, they ARE NOT. There has been almost no communication of the problem on normal channels, much less here on Twitter. Do better.
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Odoq
(@TAW_Odoq) reported
@TwistedMinds51 @playnewworld not a NW issue, so no comp...
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Michi
(@ProoF1337_) reported
@playnewworld EU Central: Unable to join the Server. Connection Problems. I'm guessing it's not only US East with problems any more :D
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Yoitsvex_
(@yoitsvex) reported
@playnewworld Bruh fix your ******* game
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Mopar 🤘🏼
(@TheRealMopar) reported
@Slappy202TV @playnewworld Honestly I feel like this game doesn't go down except their scheduled maintenance, at least on my server, but this is a general Amazon Web Services issue, not a New World issue.
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LaforestNW
(@laforest_nw) reported
@OldWiseDad @playnewworld Also: "What's going on I can't log in?!" *screenshot of exact problem this tweet is about "Random complaint about not being able to do something in game, when game is down" "Hurdur NW is aCtuAly aN alPhA"
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Aselith
(@Aselith) reported
@playnewworld What's the issue, bud? Some slight detail would be nice
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Spyridon
(@SpyridonAntares) reported
@Targ35618266 @BagginsTV @playnewworld Most ppl I know feel off on the 40s bc leveling turned in to too much of a grind. Decided to wait until those issues are addressed. Seems like not any time soon, lol.
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Anthony //
(@AnthonyG70) reported
@playnewworld Not just east coast, prompt about login malfunction is present before you pull up realms. So cannot change realms to play on west coast.
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Ginbe Games
(@GinbeGames) reported
@playnewworld LATAM has the same problem.........
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Christopher Franko
(@chrisjfranko) reported
@Dave72770173 @playnewworld amazon web servers are having an issue
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Tyler Exilat
(@Exilat) reported
@AmazingPancake5 @TechToyTinker @playnewworld It's the actual Amazon services that are down. It's not a game issue.
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shydrexx
(@shydrexx) reported
@SL4YYYQU33N @playnewworld @thegameawards u did'nt even know that there is a bug since weeks on league that make it impossible to reveal fufu champ right? i dont know why ur that mad about NW when they're doing patch week after week to fix, just have to look ur reply to see the toxic person u are
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Kyle | draMa
(@clutch2ez) reported
@playnewworld war at 7 est please fix
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Steve
(@pilfro) reported
@playnewworld Have a feeling this is big issue. Can't verify on fan duel and two other sites. AWS issue.
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Sandor Nyiri
(@SANTANTICA) reported
@playnewworld EU login fail...all skin and token missing!!!!!!!!!!
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IamLife
(@RealLLxfe) reported
@playnewworld The game is ran by Amazon. You know, the same company that shits on their employees, gives them unrealistic time frames to get projects/orders done, and fires them when they can’t get it done. They don’t have dedicated developers. I enjoy the game but for the love of god. Fix it.
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HippyWizardry 🧙
(@HippyWizardry) reported
@TechToyTinker @playnewworld Today, it's not about the game..the game and us are just the innocent casualties. It's the server spot in Virginia that is having an issue apparently.
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Nofaxu
(@nofaxu) reported
@playnewworld I'm having some issues on SA Server Too.. all my skins are gone and I can't connect my steam profile with my account on the amazon games website to get support
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Kyle Olson
(@KyleJamesOlson) reported
@DEVNULL217 @playnewworld its a server issue not game coding issue. even if the game had zero bugs this could have happened.
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Makanoyasha
(@makanoyasha) reported
@Dominik57942040 @playnewworld It will be back after the issue is fixed.