New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/29/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Hokieharrier Matt Fisher (@Hokieharrier) reported

    @playnewworld The real fix is so simple, open EAC, pick NW, repair files, done

  • myviewoflife_ Rıᴅᴠᴀɴ ᴀʟᴛıɴᴏᴋ (@myviewoflife_) reported

    @playnewworld solve the problem unless you made it for the rich only

  • gru_szek czik4 (@gru_szek) reported

    @playnewworld Connection lags in this game are massive, I have no problems with any other games but there is . Especially in the city

  • TheDanimalUK DANIMAL (@TheDanimalUK) reported

    So seems others are getting intermittent stutters too @playnewworld since the patch. I'll do a fresh install today see if it fixes the problem.. If not surely as 3/6 of my mates are getting the same problem as me, even when we cap to 60 fps there is an issue?

  • AlfaAviador AlfaAviador (@AlfaAviador) reported

    @myviewoflife_ @playnewworld The expensive graphic cards are the ones having more problems with the game

  • Meswannjr Michael Swann (@Meswannjr) reported

    @That1DanGuy @playnewworld Looks like they finally rolled out a fix on Steam as well.

  • Kallermatsch37 Psy&cho (@Kallermatsch37) reported

    @playnewworld Would really love to get back to playing, but I still can't play with them together, because their less crowded server is closed, despite having no queue at peak player times.I have no problem paying a tiny bit extra for a char transfer, but please implement it quickly!

  • ThatHawko Stephen Norton (@ThatHawko) reported

    @thestifflertv @Scoom @playnewworld The issue is people reporting people for it like the board in restless people stand n report people there all the time. They have a PUBG style report system if a ton of people report you then you receive a temp ban.

  • BagelBackpack Marc (@BagelBackpack) reported

    @BaisdenCurtis @playnewworld Please no Every single **** game with their own launcher just causes bugs crashes and low tier launchers lag like **** Unless it’s like blizzard or riot Too many wasted hours with Ubisoft and origin garbage

  • LoveOnTap LoveOnTap (@LoveOnTap) reported

    @CrazicGaming @playnewworld Slash it bash it crash it

  • frumpydumpy naruto 2.0 (@frumpydumpy) reported

    @playnewworld My trading market constantly stops working and I can’t put things up for sale anymore. Usually a re-log fixes the issue but today even after logging back in twice it’s not working.

  • KaayLT KΔΔY (@KaayLT) reported

    @DailyWoover @AodanTV @playnewworld If you equip another hatchet it works, that's the only fix for now I guess

  • ElFayome95 RocketX (@ElFayome95) reported

    @playnewworld but how about us as an egyptian player i can't join any server without vpn and it cause lag connection please support us

  • ShawnBradleyK Shawn Bradley (@ShawnBradleyK) reported

    How the hell does @steam not have a fix for the easy anti cheat issue yet? It's been hours. This is a priority 1 ticket. Whoever is on call for emergencies is sleeping on the job. Jesus christ. Probably 100,000s of players not able to play their games @playnewworld

  • Gavin_Dhillon1 Steve (@Gavin_Dhillon1) reported

    @playnewworld Fix issue in the menu making gpu watts go over the max

  • CptCuddl35 ZingerWing (@CptCuddl35) reported

    @playnewworld Any news on when we will get a fix on Zu Vendis, EU Central server? Some Regions are lagging, Amrine (quest progression dungeon) is unplayable. Its been 3 days now, could be more stopped counting after I almost popped a vein.

  • ragectl #️⃣ ragectl follow (@ragectl) reported

    FFS @Steam was working for me, then they released an update to rollback the EAC bug, then I starting getting the EAC errors trying to start @playnewworld What a ***********!!

  • TheRudyTudy Beans (@TheRudyTudy) reported

    @playnewworld Fix your dogshit game corruption keeps spawning in my mining spot when I already got rid of it like 50 times and the country isn’t in invasion phase

  • Kallermatsch37 Psy&cho (@Kallermatsch37) reported

    @BaisdenCurtis @playnewworld The bag space isn't such a huge problem for me. Just check it before you leave a city and maybe go the longer way to quickly visit a city to empty your inventory. Hope you know that you can upgrade your bag's space though.

  • AlternateImageG AI Gaming (@AlternateImageG) reported

    Fix for @playnewworld : For the start-up error Steam not being open / Steam64.dll being untrusted. Open game files in steam >Run the EasyAntiCheat_Setup > click Repair Service and then launch again. #NewWorldMMO

  • Boofaaaaa Boofa | The Retired Athlete (@Boofaaaaa) reported

    @playnewworld Just gets a little confusing sometimes. its not a major issue of course but would be nice if it could be change as we still have months of daylights savings left

  • TheHanxiouss Hanxiouss (@TheHanxiouss) reported

    @playnewworld why is this an issue that we have to work around... ?

  • Kestas181 kestas Vedegys (@Kestas181) reported

    @playnewworld Can we get fix to massive lag? Iron spawn rate cause cople companies can easily monopolise it? Enemies cliping trough walls? You getting stuck in terrain?

  • BaisdenCurtis Curtis Baisden (@BaisdenCurtis) reported

    @playnewworld Have always hated Steam. NW needs its own launch pad. Let’s go! Plus fix the bag space. Walking around all gimpy and **** is no fun.

  • The_NamesMatt Matt (@The_NamesMatt) reported

    @playnewworld If this were apex it would’ve taken a week for them to fix it. Good stuff @playnewworld

  • Kallermatsch37 Psy&cho (@Kallermatsch37) reported

    @playnewworld Would really love to get back to playing, but I still can't play with my friends, because their less crowded server is closed, despite having no queue at peak player times.I have no problem paying a tiny bit extra for a char transfer, but please implement it quickly!

  • BobbyBraveRL BobbyBraveheart (@BobbyBraveRL) reported

    @TheDanimalUK @playnewworld I didn't cap to 60fps last night but did notice before update I was getting 140+fps and after it was around 90fps. Pretty sure it's NewWorld end problem. Let me know about the reinstall.

  • MisterSpanDecks Ben Hoomans (@MisterSpanDecks) reported

    @Kian_mckennaz_ @SirArtLovett @playnewworld There's also the issue of the game bricking some high tier cards. This needs addressing

  • That1DanGuy ThatOneDanGuy (@That1DanGuy) reported

    @Meswannjr @playnewworld There's a fix for it. Look on Reddit, someone posted a copy of a pre update DLL file that fixes it

  • Calamity_Jane41 AtT|The House of Cal (@Calamity_Jane41) reported

    Finally got @playnewworld reinstalled after the error came up. Getting set up to stream, even if it is for only an hour or two since I will be up most of the night again thanks to nesting energy and insomnia.