Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (67%)
-
Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
JC Crafter
(@CrafterJc) reported
@playnewworld How do I know if my game is lagging or is being affected by lag. I never had any issues after the las merge its been horrible and difficult to play, so many new additions and can't play. Please help!
-
Raphael Olive
(@Kakoiw) reported
@CrafterJc @playnewworld I got same isue!! Its umplayable!!!! LoL they fix 8 bugs and add more 10
-
Mark McKeen
(@StaggeredSix) reported
Last @playnewworld patch introduced extreme action lag.
-
thatDerps
(@ThatDerpicus) reported
@playnewworld Hello, Diranda has a war issue with weavers fen. The company that owns it has 0 people and it's glitching. (can't be taken). Your customer support rep told us that they never heard of NewWorld so we were wondering if you could manually flip the territory to a Green corp.
-
jade
(@jadesworld2021) reported
@playnewworld I gave up waiting on them to remove the expertise system. It's completely junk. Makes no sense. I know I'm not alone. Sadly I did enjoy this broken mess but I had to move on to something else. My whole group left over it.
-
Thitron
(@defensewinships) reported
@playnewworld @CaedusCaelum I'm having lag detected issues ever since this last patch never any issues before think they need to take a look at what they did it made things worse
-
Thitron
(@defensewinships) reported
@playnewworld @CaedusCaelum I'm having lag detected issues ever since this last patch never any issues before think they need to take a look at what they did it made things worse
-
PropersoXD
(@PropersoX) reported
@CallM3Bacon @playnewworld trust me you dont want it in the main game yet, in the ptr it has some desync issues etc. They still need to work on it a bit more
-
Dr John Smith
(@KThoth313) reported
@playnewworld Will it fix the arrow bug (previously fixed twice now) & the movement + movement speed bugs making the game literally unplayable.
-
Kuro
(@SweetOrangeKuro) reported
@redtrashpandaVT @playnewworld Ohhh I getchu… but what the hell, you’d think they’d have actual customer service instead of being pathetic and not show kindness towards their players/customers. How did the ban even happen?
-
Kandace Hayes
(@kandacehayes) reported
@playnewworld @MauRito_87 And appearance!! While making my character, the hair looked totally different. I have a few friends who had the same issue.
-
Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Too bad 80% of the armor designs are garbage and the server lag is still horrible.
-
CallMeBacon
(@CallM3Bacon) reported
@PropersoX @playnewworld Damn. It's gonna be just about my only reason to get back into the game, so I really want it sooner than later. But you right, any major bugs or issues need to be ironed out first.
-
sl3nderm4n
(@s13nderm4n) reported
@PurpleLoverAli @playnewworld I have been waiting for a fix, the profession really needs a complete overhaul imo. Lemme see if I can find that video.
-
Emmya_Panda 💉💉💉
(@mmk1304) reported
@playnewworld Love this game but the last few nights the lagging has been incredibly frustrating.
-
Purple lover!
(@PurpleLoverAli) reported
@s13nderm4n @playnewworld So glad to finally see u here gentleman. Any chance u post sth about the broken profession in #NewWorld that is #fishing ? Aside from all those bugs and useless legendary fish (most of them at least) the tier 3 box drops is so hilarious even worse than harvesting!
-
Raesian
(@Raesianlol) reported
@playnewworld do you guys plan to address the whole issue on weapons such as void gauntlet when you pull out the blade it just vanishes and all the other bugs following the great axe grav well patch this next upcoming patch? Would be greatly appreciated.
-
PropersoXD
(@PropersoX) reported
@Kevin_He317 @CallM3Bacon @playnewworld well obviously a giant update like this will have a few bugs when it comes out later. But it would have way more bugs if they didnt fix things in the ptr
-
Halpin
(@HalpinAdam2) reported
@playnewworld if you change wars to 40v40 as planned, with people already struggling to keep members happy with spots, your game will 100% die off, worst decision possible to combat lag
-
SandriniPanini
(@sandirara) reported
@zBamboozler @playnewworld It's just so frustrating, there is no evidence of anything we can't figure out how to prove she didn't do whatever it is she thinks they did. The last game we played together was for 10 years, never an issue
-
Musti 🇵🇸
(@Mustii_66) reported
@playnewworld You should fix my dead server with a peak of 100 players on a sunday evening.
-
IraLee ✨ Write your own future
(@Kaicho20) reported
@playnewworld What does the "critical backend update" entail? Does it fix anything we experience as end-users?
-
Lucy
(@LucyTimeX) reported
@playnewworld can you guys stop lag detecting me then kicking me out of the game. If im in an OPR and you do that, i get that dumbass timer just because yall have that. Lock Pluto server already or stop this lag detected, we're already in game, dont put us in queue
-
Marc Hazime
(@marc_hazime) reported
@playnewworld Please fix the AIM for arrow... it's literraly impossible to shoot someone if he walk, dodge, run, sit, eat, dance... Just do something like bigger hitbox for arrow or anything
-
Notify Panda
(@NotifyPanda) reported
@PRDX_Feyr @redtrashpandaVT @playnewworld They are a sinking ship and never cared about the players. Why not ban people. Their half brains think we will repurchase the game. I feel sorry for everyone that got banned for a glitch one of their monkey brain developers didn't test in QA or for some other stupid reason.
-
Thitron
(@defensewinships) reported
@playnewworld @CaedusCaelum I'm having lag detected issues ever since this last patch never any issues before think they need to take a look at what they did it made things worse
-
SinCitiSaint
(@SinCitiSaint) reported
@playnewworld @TrunksSZN A friend appealed 5 days ago, no response. Bad service
-
Chris Hillman
(@PRDX_Feyr) reported
@redtrashpandaVT @playnewworld They lost like 90% of their player base because they can't even fix their crap. Then they go and ban the remainder of their loyal base who are just doing the right thing. It's like they want to shut down their servers. Get your **** together @playnewworld
-
Liquid Universe Gaming
(@LiquidUniverseG) reported
@playnewworld Guys stop. It's a flop. You wouldn't listen to your players, hire gamers into your dev community , and your solutions to problems were god awful. End it now. Your down to 20k concurrent players at best. It's time too move on.
-
chinesebrah
(@chinesebrah) reported
@playnewworld Hi, I would like to beg you to fix gauntlet and staff bug, when I try to change weapon it spents a lot of seconds to change the weapon.