New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/20/2025 11:10

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • onepunchm119 Bogz (@onepunchm119) reported

    @playnewworld i live in egypt and i only can play the with app called cloud flare to connect me private please help and i have high ms issue because that app the game not connected me if i do this

  • Josh41948599 Josh (@Josh41948599) reported

    @playnewworld If they could fix the ice gauntlet lag that would be awesome as wars are impossible to play. 👏

  • Jason71219046 Jase Willis (@Jason71219046) reported

    @JeibuKul @playnewworld Just start again problem solved 👍

  • wuguo17 Sell gold coins (@wuguo17) reported

    @playnewworld Gold coins are sold in the mission service area

  • wuguo17 Sell gold coins (@wuguo17) reported

    @Alkali_VAL @playnewworld Gold coins are sold in the mission service area

  • faeyerlol ζ͜͡Fae (@faeyerlol) reported

    @playnewworld Hey @playnewworld from your last patch you said you fixed the "abandoning event" message being stuck at the upper right hand corner. I still have that glitch. I also have the glitch where someone invited me to their company and the invite won't go away. Please fix this! Thanks.

  • Davidcuellos Loki (@Davidcuellos) reported

    @playnewworld Tier 5 azoth portal fix come on!

  • joereptileguy Joe Roche (@joereptileguy) reported

    @playnewworld Why can't you do the EU servers at a different time? Kinda sucks that its in the middle of the day for us every time and with last times issues it was down for over 8hrs. Please don't screw this update up like last time.

  • aaro_hiltunen Aaro Hiltunen (@aaro_hiltunen) reported

    @playnewworld Hope that this patch fixes the azoth staff issue with LVL 65 portals where it complains that you do not have azoth staff LVL 5 although you have it.

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld Wow, I just read a lot of the posts you have a ton of work to do to fix this game. Server transfer is the least of your worries. If you cant get all these exploits and game-breaking bug and spam reports sorted quickly has f. You going to trash this game,

  • cxllmejoe Joey (@cxllmejoe) reported

    @playnewworld Still no fix for the T5 camp quest that was meant to be fixed in the previous update and nothing about T5 azoth staff?

  • irakli_Zz Larbe (@irakli_Zz) reported

    @RicoFromNY @playnewworld Do others have same issue with that CPU ? Coz i run Ryzen 5 3600x and its fine

  • GuldhaugenMats mats guldhaugen (@GuldhaugenMats) reported

    @playnewworld ur actually trash lol. didnt fix anything with ur 7 hour patch last time

  • JiffSed William McConville (@JiffSed) reported

    @playnewworld Still no Fix for the Corruptions? why do we have 3 staffs?

  • staxyyyVAL staxyyy (@staxyyyVAL) reported

    @playnewworld when you will fix swiming?

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @DoxxyClean @playnewworld o and don't forget about the lag exploit which some companies are doing to win a war. Your game has too many exploits and bots + gold sellers. seriously billion-dollar company and they cant take tips from other MMO's lol

  • SwangKBk Sam🍋〽️ (@SwangKBk) reported

    @playnewworld Any update on the Reekwater quests getting fixed? It is probably the most gamebreaking problem in New World right now.

  • wuguo17 Sell gold coins (@wuguo17) reported

    @AnimeOutrageus @playnewworld Gold coins are sold in the mission service area

  • Brunter728 Brunter (@Brunter728) reported

    @playnewworld How about a T4 Azoth staff fix?

  • Mikesgonmad Mikesgonemad (@Mikesgonmad) reported

    @playnewworld Fix 570-80weapon quests pls thenksss

  • hitlar07 hani alghamdi (@hitlar07) reported

    @playnewworld we need fix war ASAP

  • Atlus_Priv Chase (@Atlus_Priv) reported

    @Asmongold @playnewworld go to a medium population server man. this issue isn't impossible to avoid, not to mention you're a big streamer and can fill your server with your fans etc yourself

  • birphon Birphon (@birphon) reported

    @playnewworld can we please get an automated server restart? Worlds are fine after patch push but then mass lag happens days later. Its noticeable and makes it difficult to play. Especially those connecting with already dodgy connections to the game

  • DevNFPS DevNFPS (@DevNFPS) reported

    @Zoveria1 @playnewworld Not sure what the issue is, yeah they can be annoying but they can also all be outran/out maneuvered easily...

  • ParaCelSuz ParaCelSuz (@ParaCelSuz) reported

    @playnewworld Who in the hell does updates in the middle of the day? I hope you will fix this in the future and do it over night or early morinings

  • Origindata Toby Worthington (@Origindata) reported

    @playnewworld @playnewworld But still no fix for the faction token cap bug??

  • wuguo17 Sell gold coins (@wuguo17) reported

    @Its_Bogz @playnewworld Gold coins are sold in the mission service area

  • SlackerCrew Temsen (@SlackerCrew) reported

    @playnewworld So, the Tier 5 Azoth Staff fix is not in the patch notes, which a dev on dr Lupos DMs said it would be. Do you guys intend to fix this with a high priority or? No words about it and it's making us players unable to do level 65 Corrupted Portals.

  • DiabloEMT Eric 'Diablo' Murillo (@DiabloEMT) reported

    @playnewworld Can you please fix de healer delay autoselfcast bug ? And the area bug that heals u instead the one that you are targetting please? It's very annoying to lose a fight/war due to bugs... And ofc the Azoth Staffs... I don't understand why you didn't hot fixed that things tbh.

  • Shez_LoL Shezzz (@Shez_LoL) reported

    @playnewworld There is a bug when you pick Gravity (the one that helds foes 30% longer), then your reap doesnt deal any dmg. Please fix.