New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/02/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MiracleshotGame Miracleshot (@MiracleshotGame) reported

    @playnewworld I got disconnected from game crash so I went to load back up and now when I hit play button it just idles and never connects to server. Is this server issue because I have had no connection issues till now.

  • bananawaga Marc (@bananawaga) reported

    @HiveNewWorld @playnewworld Fix pls @playnewworld

  • FictionalBeast Berserake (@FictionalBeast) reported

    @playnewworld Please fix the dungeon desync, its actually killing your game.

  • WaddingTyler Tyler Wadding (@WaddingTyler) reported

    @freud010 @playnewworld Having the same problem steam won’t issue a refund rip

  • Anrari_TW Anrari (@Anrari_TW) reported

    @playnewworld The other problem is also in the temperatures, as if the game was not well optimized or in the menu.

  • eraxyexrs Eraxy (@eraxyexrs) reported

    hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?

  • HackmanWow Hackman (@HackmanWow) reported

    @playnewworld @AsianGirafffe Incredible empathy towards the playerbase getting routinely bent over by the disconnection issues. Implementing a disconnection grace period and preventing AFK auto runners should be key. Most server queues are a bi-product of this. Or employ GMs to kick them

  • LazarusHorror Lazarus (@LazarusHorror) reported

    @WheaT0ast @playnewworld Need to fix Zane

  • PuLse_cba N. (@PuLse_cba) reported

    2 hours to crash and get thrown into an even bigger queue. thanks bezos @playnewworld

  • eraxyexrs Eraxy (@eraxyexrs) reported

    @playnewworld hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?

  • oODovaOo Dova (@oODovaOo) reported

    @playnewworld maybe increase server cap so i can even play and finish my fkn events i made for the server and my company like WTF is it that hard to upgrade server cap !!!!!!!!!!! getting fkn lag detected from time to time and queue for 3h to play on fresh server is just fked up

  • el3ctronman Aaron S (@el3ctronman) reported

    @playnewworld Are you going to fix the UI glitches that get stuck on the screen or when pinned quests disappears and no way to get it back? Is there any way to reset ui without having to logout and get stuck in queue?

  • ItsRFT_ RFT // VTuber 💕 (@ItsRFT_) reported

    @ChibiDixie @playnewworld what server are you on? and i can do some looking around to see if theres a fix :)

  • mightymarkuk Mark Bell (@mightymarkuk) reported

    @playnewworld This is a cruel tweet considering you know of the problems with queues and server capacity.

  • LevelUpRob LevelUpLive (@LevelUpRob) reported

    @ColesyGaming @playnewworld I'm wondering if it's certain cards , I've seen plenty of people using them with no issues. But I can completely understand why people would be in no rush to risk it

  • XClearSightX Hershey Sayas (@XClearSightX) reported

    @Cup_of_Joe904 @playnewworld The game seems to be ok logging in Isn't the issue for me. It's not the game's fault that it's so popular right now and that people are playing it. And it was expected to have huge traffic so suck it up and just Que up. @playnewworld keep up the funny ****!!!

  • ZooM_TRauMA zoom (@ZooM_TRauMA) reported

    @playnewworld PLEASE GIVE OPEN WORLD QUEUE A CRASH PRIORITY!!! I woke up early to play today, my internet died for a second and came back, now I won't get to play for around 6+ hrs.

  • EmmanouilEisa Emmanouil Eisa (@EmmanouilEisa) reported

    @playnewworld show me a game that you relog@because of lag issues and you get que... YOU GO T MAIN MENU AND GET QUEUE. Embarassing game nice

  • CtrlAltTaco New World’s Papi Taco (@CtrlAltTaco) reported

    Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors. These reports need to be manually reviewed.

  • Kasteros Kast (@Kasteros) reported

    @playnewworld @Lifeisgugu1 I guess untill you fix queue issues so... forever?

  • Stormy_FM Stormy (@Stormy_FM) reported

    @JayzTwoCents So if my 3070 dies, at least I know I'm getting a replacement. (When is another question, lol). The sad thing about it is that @playnewworld doesn't even seem to acknowledge the problem, even if it isn't their fault. (Which I kinda doubt at this point)

  • CtrlAltTaco New World’s Papi Taco (@CtrlAltTaco) reported

    Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors banned. These reports need to be manually reviewed.

  • ben_akali Ben (@ben_akali) reported

    @playnewworld over 12 hours in queue and still haven't been able to play, are you gonna fix this?

  • tjessberger Tim Jessberger (@tjessberger) reported

    @playnewworld I think you may have meant to disable the starting area queue on worlds where new character creation is disabled. Established players are being put in a "starting area queue" that does not move, if they log out near the starting area. Only fix is character delete.

  • Seedl1ng1 Seedl1ng (@Seedl1ng1) reported

    @playnewworld Can u guys fix graphic card crashing I have a GTX 970 and at this point I can’t even go 30 mins without black screening and don’t want to run the risk of my card frying. Is it really that hard???

  • Seedl1ng1 Seedl1ng (@Seedl1ng1) reported

    @playnewworld Are u guys gonna fix graphic card crashing I legit can’t play the game without it black screening every 30mins

  • crashdoom Crashdoom 🇺🇸 (@crashdoom) reported

    So uh, anyone know what the "Restricted Area. Region is blocked." error is on @playnewworld? Can't seem to travel into Windsward on Castle of Steel.

  • fredrikjhaugen Fredrik J. Haugen (@fredrikjhaugen) reported

    @playnewworld Please implement a feature to remember your place in queue... Got error message now, after 5 hours in queue, and now I am just stuck on character screen for 40 minutes.

  • Nemanja888888 Nemanja (@Nemanja888888) reported

    @playnewworld really guys u took Millions of the $ and u can’t fix if you get disconnected from the game that u have 2 or 5 min to get back now I need to wait 4 h in the queue this is ******* Shame I don’t even wanna play this game because of this obviously u don’t care u took $

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @playnewworld love the game, hate the login times, is there any update on when/what you plan to do about server capacity? Over 700 in a queue is a-bit too much. Maybe increase by 1000?