New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/05/2025 21:10

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ReijiRage ReijiRage (@ReijiRage) reported

    @playnewworld Friend froze my game by joining the Stream via Steam. Reloged, got kicked out of the queue again. Restarting now brings multiple errors: @mm_loginservices_internalservererrorexception @mm_connerr_rep_timeout Any news about login server status?

  • ShadowExodia Richard Huxley (@ShadowExodia) reported

    @playnewworld any idea on when the login servers will be back up?

  • venitrexx nico izzda (@venitrexx) reported

    @playnewworld i think login servers are down,are they coming back soon?

  • Venomspawn1 Venomspawn (@Venomspawn1) reported

    @playnewworld Are the EU servers down?

  • uk_old Clueless_Gaming_UK (@uk_old) reported

    @playnewworld Trying to login and getting @mm_authresult_Http_Error_Response_Code asking to retry, but this doesnt fix it ..

  • WestsidegeckosG WestSideGeckos Gaming (@WestsidegeckosG) reported

    @playnewworld Started off 7hrs ago in the 5497th place. 10 minutes ago I saw that I was 420th, only to moments later be read with 'Connection Error' and the message '@mm_loginservices_InternalServerErrorException'. Sadge is all I have to say, seriously.

  • WukimosYT Wukimos (@WukimosYT) reported

    @hybridspyda @playnewworld @Osxgeekgirl I have same problem

  • MilanSlamenik Milan Slamenik (@MilanSlamenik) reported

    @playnewworld I was waiting in que for like an hour and it disconnect by itself with an error "@mm_authresult_Http_Error_Response_code" now i cant even see my character or EU worlds. Even after restarting router and etc. Any idea what it is ?

  • pocopowa kjartan jenssen (@pocopowa) reported

    @playnewworld How about ya feed the dam hamters in the server room and not have a 286 as a login server that times you out 7 time when you have been sitting in a que since 16.00 today. FFS. thote you had learn somthing from a lot of the other major MMORPG's that has launched before ya

  • Toxyco Silvester (@Toxyco) reported

    @playnewworld @ochapeieiro all eu servers down !!!

  • AndchaTiger andreas (@AndchaTiger) reported

    @playnewworld is there any problem with eu servers ?

  • GordyMcJ1 GordyMcJ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GordyMcJ1) reported

    @playnewworld Hey @playnewworld, I can't even load up the world list and i'm hit with the following error: @mm_authresult_Http_Error_Response_Code Any help?

  • Skwirrel_TV Skwirrel (@Skwirrel_TV) reported

    @XaryenMaelstrom @fleshfurnace @playnewworld To claim that they are the majority of the problem is a claim that you cant support. The problem lies with Amazon, we don't know what the major problem is, but blaming others is the wrong way of going about it. Only amazon know what the problem is.

  • Munch25799522 Munch (@Munch25799522) reported

    @playnewworld @Osxgeekgirl No? Why don’t you offer some explanations for why the games servers are completely broken. £30 for queue simulator is a con.

  • 0xHoaxzey ⁰ˣᴴᵒᵃˣᶻᵉʸ.eth 👾💨 (@0xHoaxzey) reported

    @playnewworld I get this code when I'm logging in; @ mm_authresult_Http_Error_Response_Code Can you help me with a fix?

  • agarkov_max vo1dee (@agarkov_max) reported

    @playnewworld @ochapeieiro vo1dee. queue died, character not available. mm_authresult_Http_error_response_code also Internal server error while trying to enter the queue

  • Lds_World Ld (@Lds_World) reported

    @playnewworld eu central is down? no worlds showing at all (once i'm past the error messages).

  • HarryTweats harry (@HarryTweats) reported

    @K_Bebb @playnewworld Maybe try waking up early tomorrow to get in queue, although it could be pretty bad. Next week there should be no issues I guess

  • Some1_Anon SixGorillas🔥 (@Some1_Anon) reported

    @playnewworld Getting error message when launching, can't access game :( @mm_authresult_Http_Error_Response_Code

  • duffy_jonathan Goksman (@duffy_jonathan) reported

    @MikeMcKie92 @playnewworld I am having this issue

  • SleepLessOrMore Sleep Less at 🏠 (@SleepLessOrMore) reported

    @playnewworld Sounds like the queues are not a problem of some, rather than most of the players.

  • Seelenklinge Byakuren Houjuu (@Seelenklinge) reported

    @playnewworld How about restarting your crashed login servers for EU Central? Or maybe at least post an update about what's going on ...

  • Socoler_ Socoler (@Socoler_) reported

    man @playnewworld literally cant even log in and was kicked from queue at 300 any chance these issues are being solved?

  • Lunyaraa Luna🏳️‍🌈 (@Lunyaraa) reported

    @JamesPeters98 @playnewworld Join the club except when I got that error message my character disappeared

  • MartKedisi Mart Kedisi (@MartKedisi) reported

    @playnewworld Just got this when I was on the queue "@mm_authresult_Http_Error_Response_Code" and now I can't see any servers or characters. Know any fix ?

  • hunterbrowning Hunter (@hunterbrowning) reported

    @playnewworld I keep getting this error code: mm_authresult_ my character is Choerry on EU but i havent even been able to login yet

  • Tech_Sway Tech Sway (@Tech_Sway) reported

    @playnewworld The entire EU region seems to have died. No available worlds and multiple errors.

  • M3cr0x Dennis Arndt (@M3cr0x) reported

    @playnewworld The EU servers just ditched out noone of my group can join any of them pls fix.

  • SheepB0T SheepB0T (@SheepB0T) reported

    @ShowNwo @playnewworld Cool but there’s like 100k+ that are still sitting in a queue for our 3rd hour….this is a serious problem yall alleged to have fixed….logging in shouldn’t remind me of trying to download an MP3 on dialup and needing to start it before bed to have it in the AM.

  • Arcirion1 Arcirion (@Arcirion1) reported

    @playnewworld @Osxgeekgirl The same. No world visible. When I refresh the list in EU region, the error pops up. The other regions seem to be unaffected