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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Big Boss Bam
(@BigBossBam1) reported
@KrispyMcGrizzly @alhadidym @playnewworld They have a billion dollar corporation behind them, they had the preorders sales figures, they shouldn't have had any server capacity issues at all.
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Cyborgnine
(@cyborgnine) reported
@playnewworld Hooray, if only I wasn't on Linux/Proton and unable to play because the EAC error keeps kicking me off...Any plans to fix that?
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Piglet Squid
(@thepigletsquid) reported
@playnewworld Do you expect average player ping to be reduced as issues with server loads are resolved? Seems quite volatile currently.
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K Ø V E E
(@callmekova) reported
@UViperUGamingU @playnewworld @_TGComeback dude the game JUST released today, you gotta stop being ignorant and expect them to have errors and issues, they are obviously doing their best to add downtime and maintenance to solve these problems, go work or something.
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BD_Plays
(@BDPlaysLive) reported
@playnewworld You are probably aware but voice chat is broken/ not working (I'm on na west)
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Willett
(@Willettgoboom) reported
@MsAlexi @playnewworld its fun, im playing with a giant community of streamers, so a lot is going on. The only major issue was the 8 hour queue. But hopefully tomorrow or by the weekend, that will not be an issue.
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GuitarGod761
(@GGod761) reported
@playnewworld The Amrine Excavation is completely broken on Hanan Pacha, unplayable due to the enemies, and their hitboxes not lining up, you are literally fighting Ghosts. Looking for guidance on that fix and how is another Tuning Orb Acquired after the one was spent?
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emphotoz
(@em_photoz) reported
Is there a problem with the @Twitch Drops? @playnewworld Can't find them ingame and everything is linked. But the Twitch icon in main menu up right isn't there anymore, yesterday it was. Have to turn Twitch "on" in options every start of the game. #NewWorld #NewWorldMMO
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld This doesn't fix the lag issue. I played during alpha and both betas and never had lag this bad. I'm getting 5k ms now.
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Albert Prats
(@10albert10) reported
@playnewworld probably you have the best MMO in history but please fix the problem with the queues and the servers as soon as possible
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Dvrsgaming
(@dvrsgaming) reported
@playnewworld Shouldn’t only be a 1min fix
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Warpexx
(@warpexxx) reported
@playnewworld Is someone also experiencing alot of lag? Can't play the game like this :(
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Gloriousb0wser
(@B0wserrr) reported
@playnewworld if they could all login lol
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AndyFiveOFour
(@AndyFiveOFour) reported
@playnewworld didn't know if anyone else was having the same problem, but the twitch integration isn't popping up for me and when I turn it on nothing happens
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.
(@TheLawAU) reported
@playnewworld adding new servers does not solve the current queue issues, majority of my mates and myself have spent more than 3 hours leveling our characters, we certainly are not doing that all over again. fix. your. ****.
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PlaystationFuba
(@PSfuba) reported
@playnewworld I got a problem. A friend claimed (secured) a name for me yesterday, but since then it says "the name is in use" even if he deleted the char. So, when will my name be available? Can you provide me information please? Thank you
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Mrs Bojanglez
(@MrsBojanglez_) reported
So.. I’m having an awful glitch that I can’t finish any Marauders quests at my Faction leader. Well, this is unfortunate @playnewworld 😭
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EVGA UK
(@TEAMEVGAUK) reported
@ZFSheep @playnewworld We are sorry to read that you have issues with your RTX 3090. Did you reach out to our support already?
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Scream
(@Screamyo95) reported
@playnewworld died to breath whilst not being underwater. fix?
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Slurpyyy.
(@Slurpyyyboi) reported
@hashflagsio @playnewworld Not working :/
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chaddbeagle
(@chaddbeagle) reported
@ModernWarzone @playnewworld **** your game. Fix war zone first. I can’t even ******* log into your Poes stupid game.
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zaG
(@ziGzaG667) reported
@playnewworld And again still long queues... When will we see a good solution for this issue?
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Matt Henley
(@MattHenley14) reported
@playnewworld I really hope a function is added to allow characters to change worlds. Because otherwise the sitting in queues for half an hour is going to get really old really fast. Also people will just stay logged in even when not playing, which is an issue
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TrueGenerationZ
(@TrueGenerationZ) reported
@spookysquidd @Exirockx @playnewworld The problem is still there I have played ten hours and nine of those was in queue and after only an hour the game kicked me out for no reason so I had to join the queue which doesn’t move.
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Chad Ryan
(@ChadwikoTWW) reported
@playnewworld Hey folks. Know you're swamped. Can you please; A) implement a 20 min afk timer kick B) give a 5 min queue grace period for people who crash/get DC'd C) open up free transfers off the big servers ASAP You've made a great game that is inaccessible right now.
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SpookySquidd
(@spookysquidd) reported
@Exirockx @playnewworld Wasn’t the EU server problem down to all the players in the US playing on them before they opened up the US servers? Or is the problem still there now?
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Heartbeat-Pete
(@Tsumujikaze9) reported
@playnewworld So now I can get in the game with a small queu of only 1..... and I get a god damn sync error! Fix your ******* game!
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Xraypc | Zim Main
(@XrayPC) reported
Bruh my ******* que crashed at 100.... Please fix your game @playnewworld no shot you got people even crashing in que....
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kabu
(@bruner38621250) reported
@geoffkeighley @playnewworld Before celebration fix the sever crash
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froggo
(@FroggyForeal) reported
@DottyHackTV @playnewworld @OnepegMG I ended up joining a lower pop server. I was in that queue for 3+ hours only to have it hard crash on me and reset my position. When they open up character transfers, I am 100% coming to game with the boys, though!