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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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𝔠𝔬𝔡𝔶 ࿏
(@astrophiliacxx) reported
@Mamagrainn @playnewworld @SerMedieval That’s the issue is it not?
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Marcel A. Niemans
(@TSVStriFe) reported
@playnewworld is there an issue with Easy AntiCheat? My friend cannot seem to start the game. He gets the message: unrecoverable error steam must be running to play this game, while steam is running. Also he gets this error: Untrusted system file %path to steam% steamclient64.dll
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Kanashimi no kyōkai
(@zellarc74) reported
@playnewworld there's a problem where a lot of players over at Alakapuri can't login due to an error where it says we're not logged in to steam? Any fix on this? We have a war coming up in less than 2 hours
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Lord Hermoso
(@LordHermoso) reported
@Cryptoohhhhh @playnewworld Same issue here, please let me know if there is any answer :c
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Mitzi
(@mitzipana) reported
Anyone else getting a “untrusted” error on @playnewworld after latest Steam update?
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kieran
(@STARLlKE) reported
@playnewworld @Steam steam update won't let new world run because eac is flagging steam as a cheat and new world is not detecting that steam is running please fix this lol!!
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DrZadam | Ghost |
(@zadam_dr) reported
@playnewworld @SerMedieval We are getting a error that we must be logged into steam to play the game.
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kyle
(@kylesonnabend) reported
@playnewworld You guys have a huge issue right now tons of people can't connect. There is an error that says you need steam running when it already is. Then people use remedies to that issue and they can't connect to the server. PLEASE FIX!
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S.C.Scott
(@S_OneScott) reported
@playnewworld New maintenence to fix Unrecoverable error and an error surrounding a .dll file.
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Jesse O'Brien
(@jesseobrien_) reported
@playnewworld I sit through a queue of 400+ to get into my server (which was lowest pop on launch day) only to crash out 15 minutes later and get put to the back of the queue. I really don't understand.
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Isaque Burgheri
(@IsaqueBurgheri) reported
@NewWorldBrasil_ @playnewworldbra @playnewworld "Unrecoverable Error, you must be logged in to steam to play." C:\Program Files (x86)\SteamLibrary\steamapps\common\New World\EasyAntiCheat\Certificates\deleteall Deletem os arquivos de certificado !! Aqui funcionou !!
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Ed
(@Mamagrainn) reported
@astrophiliacxx @playnewworld @SerMedieval It is but why is it a issue 😢
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Alan Dice
(@dice90) reported
@mcmaster @playnewworld I thought it did for me too... until I tried to join the server. :( That gave me a new error. Troubleshooting continues.
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Summer Enthusiast
(@mjhpx) reported
@playnewworld you've got a major outage on your hands -- everyone's client is telling them that steam must be running to play for the last ~30m
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Cozaa 🌹
(@GZ_Cozaa) reported
VERY FUN I cant launch @playnewworld because it comes up with an unrecoverable error saying steam must be running and singed in to launch the game even tho i'm signed in and launcher is up
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Luther_Yungblood
(@wado1) reported
@Burnatoast @theywantthenick @playnewworld And then I got a EAC Index error smh. **** it.
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Alan Dice
(@dice90) reported
@waximo @mrgarrison1993 @playnewworld It got me further but then I got a new issue. lol I'm trying to verify the game files now.
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Cody Newberry
(@codynewb2015) reported
@Mamagrainn @playnewworld @SerMedieval I was just about to buy a house and my pc blue screens and I get the same error
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Merrill Lines 🎃
(@merrill_lines) reported
Anyone else having issues connecting to New World from steam?? Getting an error saying that must be logged into steam??! @playnewworld @Steam
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Shawn
(@Burnatoast) reported
@dice90 @theywantthenick @playnewworld Getting all those errors as well
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Alan Dice
(@dice90) reported
@Burnatoast @theywantthenick @playnewworld sigh. I'm getting a different error lol
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HeyItsMax
(@HeyIts_MaxTV) reported
@playnewworld People cant launch the game from steam after updating windows, please launch a fix (Must be logged in to steam error)
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Colt Saenz
(@saenz_colton) reported
@playnewworld hey, people cant open the game. Might wanna call up easyanticheat and fix the issue
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Juby
(@JubyJams) reported
@playnewworld getting a untrusted steamclient64.dll error when launching. Please help!
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Shest
(@ShestD2) reported
@dice90 @mrgarrison1993 @playnewworld This gets around the error but still can not connect and gives you a bunch of errors.
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Cozaa 🌹
(@GZ_Cozaa) reported
@perznOCE @playnewworld yep connection error, ima try verify files
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Jeremy Barnes
(@jeremy2020) reported
@playnewworld Ya'll wanna wake up and fix the easy anti-cheat problem? Developers, stop using this trash.
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🚑 Amy 🚑
(@emtamy03) reported
@playnewworld I've experienced a crash trying to get in the game since your pm update. Any word on this?
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RottenAppleNY
(@Rotten_AppleNY) reported
@playnewworld can't log into game after steam update, constant error messages #NewWorldMMO #NewWorld
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Stay Awake Games
(@StayAwakeGames) reported
@playnewworld Is there a support Twitter? Waiting for an announcement about the “Steam is required to play” bug. People are deleting easy anti cheat certificates trying to find answers and it’s giving them more problems.