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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Addect
(@addect7) reported
@MorrissyJordan @playnewworld That is actually one of the worst issues i am having
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Sienna
(@Sienna07250140) reported
@SoulHuntah_ @playnewworld bug - restart the game and it should fix it
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Sergi Madrigal
(@LvsyanLoL) reported
@playnewworld I have a problem. I cannot link twitch in game, I press ON and nothing happens, any help?
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Beyond Eternia
(@Beyond_Eternia) reported
@playnewworld Our group voice chat quit working in area that was having crazy respawns and lag. Also ran into a issue where my nodes were not showing on the compass. Other than that, been having a blast playing the game.
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Jesse (Shockzzy)
(@Shockzzy_) reported
@Zoveria1 @playnewworld had this the other day literal only fix is to restart the game but it aint worth it, just use your map and manual pin quest spots.
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Levy Elshoeght
(@elshoeght) reported
@MiyukiVR_ @playnewworld You can comment all you want, but i'm sitting here in Q after a disconnect. That's the cold hard truth. You're not new world support either, so go have a nice day somewhere your information is correct. Your expierience isnt helping either solve mine or make me feel ok about it.
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Akiro
(@JxAnime2000) reported
@KR155_ @playnewworld The problem is that I am a dps and a solo dps without a key, nobody wants it to party
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Marc
(@BagelBackpack) reported
@mohdaam06887523 @onscreenlol @playnewworld They knew this **** was gonna happen way ahead of time They had more than enough time to fix their **** New servers are worthless without transfers
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Freddan
(@frittan89) reported
@MorrissyJordan @playnewworld same issue here so annoying cant play
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Josh Clayton
(@gollyclayton1) reported
@playnewworld put it back upppppp i need my fix mannnn
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Mec 🌐 🇬🇧
(@MecStation) reported
@SWE_Motorizer @Joeking231995 @playnewworld Autorun will still disconnect you as no inputs being recorded during 20 minutes time out window. What they're doing is using a macro to simulate keyboard or mouse clicks on repeat.
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SWE_Motorizer
(@SWE_Motorizer) reported
@Joeking231995 @playnewworld Yeah. Only to disconnect after 1-2 hours of waiting...
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Zenyx
(@Zenyx_Gaming) reported
@GADThornton @playnewworld I don't mind queueing tbf if It doesn't disconnect
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zoveria
(@Zoveria1) reported
@playnewworld Im having a few issues in game and i have to be stuck with them because of long queue times. Some of them are: untrackable quests on my screen (even after repinning) my map being blank so I cant travel to settlements.
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Freddan
(@frittan89) reported
@playnewworld fix the damn lag detected cant even play the game,
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CameronParadox
(@CameronParadox) reported
@playnewworld I’ve been waiting for the server time fix now that time is coming I can hop on
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Bruce W.K.
(@brucewk) reported
@noelwalling @playnewworld I know networking and server infrastructure is hard, but I'm really having a hard time wrapping my head around the fact that an MMO published by the same company that owns AWS didn't solve let alone reduce the same issues that have plagued MMO launches since the 90s 🤷
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Jai (S-end it)
(@Khumahz) reported
@playnewworld Yo any idea how long until you fix ‘Utopia’ been in queue for 5 hours?
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Jordan Morrissy
(@MorrissyJordan) reported
@playnewworld Lag detected disconnection, then having to get back in a que. Can that be fixed? :/
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keltek
(@kelt3k) reported
@playnewworld Hello, New World Twitter Account. I need help fixing my issue. I need a girlfriend
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David Moreno
(@Mas_y_mas_y_mas) reported
@FATE4k @RichardAOlsen @playnewworld I have Aorus 1080 Ti Xtreme Edition and I have noticed full GPU usage even during queue times. No bluescreen or crash though, my cooling system is really good. The game looks amazing and I play at 80-110 fps at 1440p. I DON'T have the 9/20 drivers, so that's not the issue.
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Marc
(@BagelBackpack) reported
@JimmieSan_001 @playnewworld Yesterday the lowest queue was 3k Now they added new servers that gonna be full till prime time and we still have the same queue issue Well and even if by some black magic we get a low queue server you’d have to ditch your character and start from scratch
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Bittie
(@ItsBittie) reported
@Namaslays @playnewworld I really hope they fix it soon. It's actually so annoying T_T; I just want to post a company message of the day.
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Mbapper 🐢
(@JulieenBC) reported
@playnewworld Fix your queue…
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🎄MiyukiVR🎄
(@MiyukiVR_) reported
@elshoeght @playnewworld When you crash or lag or get kicked for afk you have around 5 to 10 minutes to rejoin and skip the que.
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Namaslay 🗡️
(@Namaslays) reported
There is a bug where you can't edit the message of the day in your company (it opens the map) is there going to be a fix on this soon? @playnewworld
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KETOS
(@KETOS63574174) reported
@playnewworld There is horrible lag/ bad connection to the Dungeon Servers on the World Antillia. could you pls look into it.
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Ashley
(@TwixLogic) reported
@playnewworld disappointed after queueing for 20+ hours over last few days that I finally decide to pick a new server and get falsely banned after lag detected. Play time is limited as it is, will I ever get to play? :\
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Nico
(@BBladeVII) reported
Yo it's the third time in different days where I crash for different reasons. First day I died and I couldnt spawn, one day for connection issues and today game crashed. Do something because there are too many bugs @playnewworld
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gabriel🕷
(@goblintongue) reported
@playnewworld hey i’m in a constant state of lag freezing on my main character but my other character on the same server is fine, any help?