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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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poptartfunknasty 🎮 [1984]
(@poptartfunknasT) reported
@playnewworld in the Cantahar server my character can’t change titles or see/earn achievements. Both errors show on screen as <Uninitialized> when trying to view either. The server is also showing Hy-Brasil instead of Cantahar (I do have another character on Hy-Brasil)
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The Stoic🏳️⚧️
(@TheStoic19) reported
@Azeriath @playnewworld I'm not to far ahead of you and I'm having the same problem as closed alpha which was taking to many quests at once spread to far apart. Have to focus I think. Maybe.
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Cian O Mahony
(@Cian_O_Mahony1) reported
@playnewworld Do ye know what is actually causing the error? If the servers had eyes they'd likely be bleeding
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KayoWulf
(@KayoWulff) reported
@playnewworld is there a fix for when I get an invite to a company when I'm already in one. I try to hit decline on the new invite and it just keeps saying I have to leave my current company.
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Howdy
(@cg77_) reported
@playnewworld You guys really need to fix and kick these people that are running macros to stay logged into game. Also you need an algorithm that will let a player back in that just disconnected from the game due to a crash within 5 minutes , starting to get frustrated.
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Heather
(@heathers5_0) reported
@playnewworld Step 3:Activate Twitch drops is bugged. My steam and twitch are linked but the activate step keeps losing its status of success if you refresh the page. It worked during beta but its not working now. Whats up??
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Jenny
(@Teaj3y) reported
@playnewworld are youse having connection issues atm? We keep getting disconnected
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Dual
(@OTXDual) reported
@playnewworld no your'e not - been stuck in a queue in position 2 for 3 hours. After all the crash reports people are obviously having and then being stuck in queues again i should have been in hours ago
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Brian Clark
(@clarky2285) reported
@playnewworld Why did I get "Failed to join login queue" and then it dumped me at the back of the queue? I thought it was supposed to put me back at my same place in queue???
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RidZz
(@Bot18e746r73727) reported
@ZzaManX_ @bucablut @playnewworld Camp spamming and hella ppl in town you will crash beyond belief, it wouldnt be amazons fault either, This isnt any other mmo, This isnt trash *** wow graphics or basic looking runescape mechanics, Your point is invalid, Even Br games with less than 5% of new worlds current cap-
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Hoh
(@Hoh37189283) reported
@playnewworld I have a problem connecting to a server without a third-party app called Cloudflare WARP. Is this issue on your list?
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Alucad56
(@alucad56) reported
@playnewworld The problem using this fix is I would have to watch the queue for like 3 hours flat. You should automate this „resume queue“ + add a „timer: how long till login“ - or just implement the server transfer cause no one will start from scratch to lighten the load on servers :/
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Helen Ataev
(@Cataliiameow) reported
@playnewworld I was in a middle of an expedition in New World, game shuts down with the following message :"game security violation detected". Now i need to wait for an hour and a half in the queue to re-enter the game. Please fix these issues
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Aniket Paul
(@Aurphillus) reported
@playnewworld staying in queue for hours just to login to see can't use lmb, had to restart. 🥂 to another 3 hours of waiting. Gg #NewWorldMMO
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Dolphincat
(@Dolphincat2) reported
@Inthepastxx @Halt_Yipp @playnewworld Bunch of entitled idiots that if they increased the server cap and there was stability problems, they would be the first complaining how they need to not stress the servers. Just a bunch of know nothings that enjoy hearing themselves talk.
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Dolphincat
(@Dolphincat2) reported
@Inthepastxx @Halt_Yipp @playnewworld Bunch of entitled idiots that if they increased the server cap and there was stability problems, they would be the first complaining how they need to not stress the servers. Just a bunch of know nothings that enjoy hearing themselves talk.
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Brian Savage
(@imrazor2002) reported
@JeffBezos @playnewworld Hahaha and it only took a bunch of beta testers a short time a the destruction of there expensive graphics cards to get it done. Yes Amazon did know that issue was their but when beta dropped a lot of gamers had their GPUs fried due to this
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SWE_Motorizer
(@SWE_Motorizer) reported
@oCloudoo @playnewworld I just gave up and found a low pop server. But getting lag detected alot. I keep saying. NEVER BUY GAMES DAY1!!! But New World got me😔
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Dickson
(@ssixk3) reported
@playnewworld add disconnect protection
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Darwath 🎮
(@darwath1) reported
@Vaskander @playnewworld WoW had the same problem, this is nothing new, and not worth complaining about.
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Hammy Raja
(@GamePlayRaja) reported
@playnewworld Amazon owns the world's servers and can't do Ben provide them to the players. Kind of a sad launch for a trillion dollar company. Server issue should've been the last problem for you guys.
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Dan
(@Mewgun) reported
@playnewworld The game should of a grace period for disconnects/crashes. Waited 4 hours in queue, only to crash after an hour now back in a 2.2k queue. 5min period where you are priority in queue would be nice. Another 5 hour wait incoming :/
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RidZz
(@Bot18e746r73727) reported
@ZzaManX_ @bucablut @playnewworld -can barely even handle their 100player lobbies, Expecting an mmo with nice graphics to support Even more players at this moment would fry ur **** and crash all the servers without hesitation, I want a higher player cap but i dont think it's the time
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joshmutiny #BLM
(@joshmutiny) reported
@Halt_Yipp @playnewworld Terrible communication? They've posted several updates like this one, announced when looking into issues a few times a day, and announced a patch to address server instability. Game's only been out since Tuesday. Outside of queues, launch has been great. Talk about hyperbolic...
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Alexander Gates
(@AlexanderGates) reported
@playnewworld With server switching coming next week or so, will name changes be available as well? I was able to get into a server in the beginning but after New World crash my GPU, I wasn't able to get back in. Started a new char on a diff server to keep up.
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Ti Tek
(@Titekus) reported
@playnewworld No way to plain. while queueing, it's error message saying that the authenticate service isn't available on the moment when i am on position 671... That can mean an internet problem connexion... (while i can use my internet to go on Internet and play Wolcen.... :/
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Ti Tek
(@Titekus) reported
@playnewworld U already have other errors, about tokenException, no way to re queue next, man is forced to leave the game and to begin once again... then to requeue... that's just absolutely the first time i can't join a game fast... (more than 5 hours and still can't get in)
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Stefano Robertino
(@Tay2001) reported
@iKungFlu @playnewworld You could also argue that due to server capacity issues some played are already 2-3 days behind.. thats also not fair. Faction balance is going to be a bigger issue.
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Herdyn
(@HerdynOfficial) reported
@playnewworld Restarting queue for the 6th time today due to errors. Not having a good time.
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Cloudo
(@oCloudoo) reported
@SWE_Motorizer @playnewworld Had the same issue just now I have been on the queue for 1hour straight 😭