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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@StevenTBarronak) reported
@playnewworld Fix the godamn 5 hour queues on EU servers you are *************** now
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Ichigo2513
(@Ichigo2513Uk) reported
@playnewworld Waited in Queue of 4k got to last 100 it login errored me so had to requeue oh LOOK 4.5k now -.-
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SteelCSon
(@SteelCSon1) reported
@playnewworld idk if this is a glitch or not but I've tried to use my key at amrine and it kicks me out of the game... I thought this might have been a freak accident but after asking a mate that used his key. Same thing happened to him too. Please help... IGN: SteelC Server: Nav
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Demoiselle__
(@DemoiselleFPS) reported
@playnewworld oh great i'm 1200 queues servers is crash i'm return 14746 queues. Great i'm fun !....
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James Johns
(@jamesdeanjohns) reported
@playnewworld This is frustrating. Even though I'm spamming the Create Character I get 1500 on queue. Then after an hour of play, Lag Detected...kicks me. Start Queue over at 24, but slower than 1500 queue. Go to West Cost...now 3700 in the queue. Just garbage
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TRKyle
(@TRKyle89) reported
@playnewworld MIDGUARD server is just too full, my friend waiting since 7am launch after dc and server maintainance.. fix your god damn server, increase it.
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Raen
(@RaenofGod) reported
@playnewworld Enjoy your queue time, then connection error, then more queue time!
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DanG
(@DanG26906462) reported
@playnewworld @playnewworld fix servers! thats so anying ... bugs and waitqueues everywhere. you totaly messed it up!
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Azul eléctrico
(@AlejandroZh_) reported
@playnewworld you said in beta you will learn for the release…now is the release and same problem again
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SteelCSon
(@SteelCSon1) reported
@playnewworld idk if this is a glitch or not but I've tried to use my key at amrine and it kicks me out of the game... I thought this might have been a freak accident but after asking a mate that used his key. Same thing happened to him too. Please help... IGN: SteelC Server: Nav
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ThimiosGR
(@thimiosGR7) reported
@playnewworld Fix EU servers....... We cant playyyyyyyyyyyyyyyyy
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DanG
(@DanG26906462) reported
@TechniqTV @playnewworld first AGS should fix the server cap and queues before the sh it promo givaway of more keys! so anying!
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Jackie #VoteLabor #GetVaccinated
(@aussiejackie) reported
@playnewworld Waited for 3hrs in queue, then got an error message and game crashed… so disappointed … hope things improve tomorrow!
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Ichigo2513
(@Ichigo2513Uk) reported
@playnewworld Waited in Queue of 4k got to last 100 it login errored me so had to requeue oh LOOK 4.5k now -.-
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Jimmy
(@Jimmy70637423) reported
@playnewworld Pray your internet and PC never disconnect as you won't be playing for another week with these queues
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Egemen
(@CryptoEgemen) reported
@playnewworld This release is the worst among all other MMO's how can you not know the amount of players that will login in to the game at launch and adjust the server cap and server numbers accordingly?
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DanG
(@DanG26906462) reported
@TechniqTV @playnewworld first AGS should fix the server cap and queues before the sh it promo givaway of more keys! so anying!
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Snido
(@Snido757) reported
@itsjymmi @playnewworld @bgaffney67 No one blamed streamers fanboi...They can't fix the fact that Amazon made idiotic server cap and number decisions. But lying to us that their preferred guys didn't get preferred access is dumb. They own twitch, it would look even worse if every streamer on there was in queues.
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Ichigo2513
(@Ichigo2513Uk) reported
@playnewworld Waited in Queue of 4k got to last 100 it login errored me so had to requeue oh LOOK 4.5k now -.-
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Kaan Genç
(@hi1mikaangenc) reported
@playnewworld In 48 hours you should find a fix about this queue and server issues.
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Laziest Screamer Ever
(@lazyscreamer) reported
@Porcupine111 @playnewworld .... queue system is login tho and yes it's because no one is leaving the game so you don't have an open space i feel ya i couldn't even get it while my friends are all playing i'm in 4000 queue so i gave up gonna play in a day or so **** it
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Kevoconner
(@realkevoconner) reported
@playnewworld Wtf fix the que
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Paul Ring
(@Ringod123) reported
@playnewworld FIX EU SERVERS! ASGARD EU STARTING AREA QUEUE DOES NOT GO DOWN!!!!
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🏳️⚧️🏳️🌈Piggleewiggle🏳️🌈🏳️⚧️
(@piggleewiggle) reported
@playnewworld NO THIS IS A JOKE 8 hours of waiting to still be 5023 in a queue is a joke. Thought you’d of sorted these issues out on beta! Why let us players in a eu server!
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c-low18
(@c_low18) reported
@playnewworld I have been in queue since 7am CST (was down to 1,500 in queue) and was just booted out! "Failed to join login queue..". Now I am 16k deep in the queue.
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Michał
(@PSZ___) reported
@playnewworld Why are there no mechanisms in place to prevent the loss of queue space when game crash or smth similar happen?
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Iggy The Incubus (PNG vtuber)
(@ThePyromancer) reported
@TsubasaOguri @playnewworld @FelixScollen If anything, this kinda shite makes you wonder at the quality of that service they're selling.
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Mohmaed Alhadidy
(@alhadidym) reported
@playnewworld Hi, i would like to play but the game wont let me in. I bought the game been in que for 8hrs still 3330 to go. can you tell me how to fix this bug ? cuz i am sure you guys did not intend to take our money and leave us in que for 24hrs. right ? right ?
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OsiRegime
(@OsiRegimeGaming) reported
@playnewworld How can I fix the bug where I cannot interact with anything ? Basically "E" on the keyboard doesn't work. This started to happen after first patch btw
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pedrinho
(@padmiranda96) reported
@playnewworld please fix the bug with players taking no damage