New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/16/2025 03:40

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Wickedvisionery Karim Dahmane (@Wickedvisionery) reported

    @playnewworld Worst ******* wait ever, resetting queue time, "Lag detected" and so on.

  • xXBlackReaperHD xXBlackReaperHD (@xXBlackReaperHD) reported

    @playnewworld Plz fix the Silpium Servers!

  • nomeschia meschia (@nomeschia) reported

    @playnewworld 9000+ players waitin for queue 15+ servers just release the cap or if your servers are not ready -even after months- shot down and fix the servers, your support channel or twitter messages are not available too, at least explain something

  • icheatzz Icheatzz (@icheatzz) reported

    Got in b4 anyone else > crash > 1300 in Q.. @playnewworld Dont care gonna outgrind everyone else anyways.

  • jesse_Goworowsk jesse Goworowski (@jesse_Goworowsk) reported

    @playnewworld will the que issue for Australian servers be fixed by the weekend when you get a feel on how many people are trying to play on each server?

  • elimeretv Ellie (@elimeretv) reported

    @playnewworld Y'all are owned by Amazon and they only gave you what feels like 2.5 login servers? Feelsbadman

  • Mohastation MS (@Mohastation) reported

    @playnewworld Fix your servers!!

  • JuveeTifoso Jesus Angel (@JuveeTifoso) reported

    @sizablesnag @playnewworld why do you complain so much? Every game in its launch or new expansion regardless of the company is going to have problems .. It is obvious, why do people always annoy so much with this?

  • dojade2 dojade (@dojade2) reported

    @playnewworld The queue is broken. It is not possible to join Baltia EU

  • AltaOdaTV AltaOda (@AltaOdaTV) reported

    @playnewworld Total fail at the start. You were not able to check your communities and report that there will be such problems with limited members on 1 server. As a result, you have 2,000 people playing, 8,000 on hold. Whether it will be corrected or not, you do not want to report.

  • mal3k15 mal3k (@mal3k15) reported

    @playnewworld Refunded this trash fix your servers you fkn clowns

  • ScibilityRS Justin - Scibility (@ScibilityRS) reported

    @playnewworld Please fix the interaction bug its gamebreaking! Its not alpha anymore!!

  • brianlitster Ghostadin (@brianlitster) reported

    @playnewworld any chance you can look at the constent LAG DETECTED :/ cant move my character but I can browse the shop no problems

  • Sirfanel Sirfanel (@Sirfanel) reported

    @playnewworld Funny how streamers "paid" to promote the game have no issue at all logging in. While everyone else is stuck in the queue.

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld fix the starting area queue...

  • brianlitster Ghostadin (@brianlitster) reported

    @Manovvar @playnewworld I had the exact same thing, finally connect, move a few steps, LAG DETECTED, kicked back into queue

  • newusernameis Eli Mills (@newusernameis) reported

    @playnewworld Fix your servers! 2k cap per server? Wtf

  • Porcupine111 Bohdan (@Porcupine111) reported

    @DeadSlugg @playnewworld Exactly man! U think in right direction. Que is everywhere in any new mmo launch. But that is the point. Amazon knew that, and this is a company who can afford fix problem like this. Does it so difficult to predict crazy load on server? Oh wait..

  • Kniighty knighty (@Kniighty) reported

    @playnewworld Is there an issue with the queues? Been 17th for 45 minutes which doesn’t feel right?

  • VBrodetsky Vlad Brodetsky (@VBrodetsky) reported

    @playnewworld FIX EU SERVER ************* !!!!!! PEOPLE CANT ENTER !!!!!

  • Nikoveii Nikovei (@Nikoveii) reported

    @playnewworld Great how about fix the queue for EU servers?

  • brinded_s Shane Brinded (@brinded_s) reported

    @playnewworld Fix Fae

  • KevLouDy KevColón (@KevLouDy) reported

    ANOTHER power outage. They dont want me to @playnewworld. 😡😡😡😡😡😡

  • uniswapdegen corey (@uniswapdegen) reported

    @JuveeTifoso @sizablesnag @playnewworld Don’t be a cuck for the company, there’s several ways to fix these issues it’s a botched launch nothing more nothing less

  • ReadPete Calm Blue Ocean (@ReadPete) reported

    @Gonsec @sizablesnag @playnewworld True that - wouldn't expect Amazon to have server issues

  • Mohastation MS (@Mohastation) reported

    @playnewworld Fix your servers!!

  • KogahGaming Kogah (@KogahGaming) reported

    @playnewworld Nice. Now go fix EU servers. Waiting 3 1/2 hours now and still 2k people in line before me :<

  • fisosthelegend fisos (@fisosthelegend) reported

    @playnewworld Fix the eu servers first then bring more servers jesus

  • OhhLegit Nicolas (@OhhLegit) reported

    @playnewworld whats up with the servers? playing the prologue and everything is lagging enmies aren't where there supose to be i find my self hitting air and im hitting something so i randomly have to swing to hit anything at all

  • ImmortalityV Immortality (@ImmortalityV) reported

    @playnewworld FIX THE EU SERVERS