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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian Niight
(@SebastianNiight) reported
@playnewworld House still not working, i can't teleport to windsward because i dont have 250 azoth. Faction points cap is still 15k, even if i completed the last trial mission. 2 of the most important things in the games are blocked for me. i think i'm wasting my time here
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Chris Sanders
(@ChrisSa92526473) reported
@Voiceof82927672 @playnewworld Not many LVL 60 out there yet. I think that might be the issue. Not sure what the issue is :D
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Jaysen Bazinga
(@Cybrisbob) reported
@playnewworld Please try stay within the 5 hours maintenance period as this 9 hour stuff is not great, I know you are trying to fix things but please dont extend it.
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quinten tarentino
(@quin1995) reported
@playnewworld an emote doesnt fix ur bugs in the game please start fixing real issues instead of making emotes
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Jan Gajdůšek
(@Rikujokoro) reported
@playnewworld i am still waiting to some bigger amout of bug fixes, game is almost month in unplayable state, any idea when will any reasonable fix come?
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Campbellkazi
(@campbellkazi) reported
So been trying to get New world To work from the update went live and all I am getting now is Error 3005. Create File 32 has failed?? everything before this patch worked. @playnewworld I have fresh installed the game ran it as admin etc and Helpful notes on how to fix Don't'Work
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Bongo FPS
(@wazupbongo) reported
@CouRageJD @playnewworld This is a huge issue on our server. It takes a massive amount of coordination and planning to be able to declare war, but if Syn or Mar want to attack, it takes them about 5 minutes. Doesn’t help that they’re teaming on the little guys because our PvP is better when even #s..
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Zepreh
(@Zepreh98) reported
@playnewworld so i can't find the life crystal core, or any server has it, can you guys please fix it lol.... leveled arcana to 200 for nothing.
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KobIII
(@Kobiiiph) reported
@playnewworld Fix faction token cap bug accounts please
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Jacob 🇨🇦
(@PvtProblemsgg) reported
@CouRageJD @playnewworld Proposal for you @CouRageJD Join my server and dont tell anyone the server. We have a purple plague issue that needs to be eradicated. The issue you're having is that you a a streamer.
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Always the Vollain
(@Vol4LifeNDeath) reported
@savag3calib3r @Wolfremmi @playnewworld I’ve got a 2070 super from gigabyte and I’ve had no issues
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Lio
(@L__i__o) reported
@playnewworld Dude… i woke up saw the tweets saying, all servers were all back online, proceeded to cancel all my market sells, left the company i was in, just to know the “world transfers” are not working still, now i have my chest full and my character overcumbred :frowning:
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Samayō ōkami
(@Wolfremmi) reported
@MalibuDill @playnewworld Not to defend Amazon here but crossregion stuff needs firstly to be build to be able to work. Thats a hardware problem as it seems and not just with a small dev fix done. Could be months till this is implemented.
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Damian
(@Ghausght) reported
@playnewworld But where is the ability fix? why is reap still broken when taking gravity, there is no way it hasnt been reported a ton. 33% of your playerbase uses a great axe
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aLmiR
(@donalron) reported
@Explxcit_TV @ItsWhiskerzz @playnewworld Doesn't change the fact that it is broken. Either remove the "20%" from the tooltip or fix it
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EDiMkAtaNa
(@EDiMkAtaNa) reported
@playnewworld Still waiting for you to fix some quests such as the Living Crystal ffs it's been ages
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Edmund Ferreira
(@ferreira_edmund) reported
@playnewworld Just got (lag deteced) disconnected mid-game on AP Southeast Zara, put directly onto a 50 person queue! What's going on lads?
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NewWorldTheoryCrafting
(@NewWorldTheory1) reported
@magicsenshi @playnewworld If they actually solved the bot problem they'd probably lose about 80% of their player base. It's much easier to get a couple thousand bot wranglers to make and maintain bot-swarms under the guise of sell inggold than it is to actually make a real game for thousands of humans.
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KobIII
(@Kobiiiph) reported
@playnewworld fix faction token cap bug on accounts please
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Gawain Games
(@GawainGames) reported
@playnewworld "Fixed issues with the T4 and T5 azoth staffs— go close those high level portals!" And how do we do that when the portals keep despawning?
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JowlSalami
(@Salomexxen) reported
I cannot read anywhere whether the server transfer in @playnewworld has been implemented after today's patch or not. It is not working for me for some reason.
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Jeremykosm00
(@jeremykosm00) reported
@playnewworld how have you not fixed the bug for the main story quest after finishing tempest heart and not getting the following main story quest after it? how can anyone progress if you have not addressed this issue to fix it
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Artur Nowowiejski
(@Arturus508) reported
@playnewworld Amber gems are not working , focus scaling on other weapons is buggeed , please address it in a new patch as my brother spent many gold on focus gear and his axe doesnt deal damage wiht amber gem .
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Carter
(@jmyCarter) reported
@_CodedSky_ @Tidddleee @playnewworld PvP focused game... In a game where no one flags for PvP and wars are broken. But sure, its PvP focused. If this games best feature is suppose to be the PvP, then the game has a problem
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The Jeydrick 9
(@TheJeydrick9) reported
@playnewworld LET US TRANSFER REGIONS! Had to choose West instead of US East servers cause they we're too unstable when the game released, now you're telling me I have to stay stuck on this server? Fix this ****, this isn't a F2P MMO, we payed for this.
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Twisted
(@IxTwisTeDxI) reported
@holmietweet @playnewworld I have watched the whole war, your team lost A,B and C in 10 mins, repeatedly wiped on point. You then lost 4 gates to the fort in 5 mins, then had nearly 100 ppl fighting at the fort point, server lag is bound to happen, both teams had ppl frozen throughout the fight.
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KobIII
(@Kobiiiph) reported
@playnewworld fix faction token cap bug on accounts please
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Gravy
(@mastergravy) reported
@playnewworld The control of zones needs to be reset like every so often. My server the green beans own everything and no one else is willing to try. The war mechanic is broken.
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Samayō ōkami
(@Wolfremmi) reported
@savag3calib3r @playnewworld It got already multiple times explained that the GPUS itself are faulty. Its not New Worlds Problem if EVGA ***** up there Product. Isnt it fascinating that only the 3000 Series and the new AMD Cards are beeing defect.
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chrono
(@chrono32123) reported
@arthemera @playnewworld @Suddenlink Bruh, like their one job is to provide internet service and they struggle so hard with it! I feel your pain! Time for SL to get good or get out lol