Is New World down?
Some problems detected
Users are reporting problems related to: sign in, online play and glitches.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 29: Problems at New World
New World is having issues since 01:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ChadBreeezy on FB Gaming
(@ChadBreeezy) reported
@RastaLaVistah @playnewworld Or make it so when I’m climbing a mountain I don’t glitch to inside of the mountain and get stuck there? I had to recall to the inn to get out.
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Stephy Lapin 💙
(@LapinStephy) reported
@bakadesu911 @playnewworld @SerMedieval Hm, mine is fine and dandy... might wanna check with your ISP. Could be a local issue. I was having latency spikes about a week ago that was playing merry hell with my attempts to go fishing.
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Rhys Cifford
(@RCifford) reported
@playnewworld Please fix the monster respawn timers. Few things more annoying than having monsters respawn quicker than you can kill them.
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Mátray Márk
(@_Rykee_) reported
@playnewworld Zu-Vendis is basically broken since the update, most regions have extreme lag(not all), where mobs stay in place visually but attack you from completely different directions. It's like fighting invisble enemies. I saw few threads about it on the forum, but no answer
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Paul Ring
(@Ringod123) reported
@playnewworld A week in and still getting kicked out of the queue and then put back to the back after getting rid of the error....
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Johnny Tai
(@johnnytai86) reported
@playnewworld War exploit de-sync, makes most of the army capturing point invulnerable because of lag spike with AOE spam effects.
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iyoury
(@iyourys) reported
@playnewworld @JeffBezos Put your useless developers to work and fix this issue already. After the patch of @playnewworld many players are unable to play the game.
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Ayrton Fracaro
(@FracGuy) reported
@playnewworld When are you guys going to fix Tier 5 Azoth staff? It has been more than a week already and it is not working...seems such a simple fix for such a crucial part of the game...we are all locked from doing 65 portals because of this...
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REDvelvet
(@allifdarnish) reported
@playnewworld hi.. i got a problem with the server.. could u help me solve the problem
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Bloke
(@FxckLunart) reported
fix Damalis @playnewworld
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MrWallopy
(@MrWallopy) reported
@thee_butcherr @playnewworld @KuroLilyStream The other issue, you can't actually skin those bears without a large party because their spawn is broken. So any quests pertaining to those bears require 10man in lower levels. So the break causes people to do this. So you have to exploit to even fight them. Goes both ways.
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Mr.Brewed
(@MrBrewed) reported
@playnewworld @WoodEagle3 Hey new world! Have you tried testing for lag detected bug by disabling each individual service yet? I have suspicions that javelinkickservice is part of the problem but I can't test this theory myself, you guys would have too. Test each service that looks at online status.
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Brian Savage
(@imrazor2002) reported
@JeffBezos @playnewworld Just an update here people. Go watch @JayzTwoCents video on lowering your GPU power to play this. Guys this game is severely broken and is legitimately toasting GPUs plz for the love of god be careful cuz you can’t get GPUs without paying 3-6x the cost of em
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Jonathon Grant
(@JonathonGrant6) reported
@RaymondDelTaco @playnewworld I actually figured mine right before I went to bed. Used steam file verification. I think part of the new update files are causing this problem.
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Jani Koivunen
(@sukankuluttaja) reported
@playnewworld What ******** is happening again. Cannot login.
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Jonathan Marrero Mesa
(@PrpCkn) reported
@yozsh_ @playnewworld No one open world pvps and when they do its a team of 2 or more because they got to play with their friends, that I think counts for more than a few broken weapons 2 week into release
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Ray - SquareBoxx📦
(@SquareBoxxx) reported
@playnewworld I just bought the game on steam, go to launch and get a error 25 code. Thoughts?
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Raphael
(@rdog1029) reported
@playnewworld can you fix the Message of the Day bug? It’s the one thing that bugs me the most.
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Angry Pickle
(@AdrianKEKW) reported
@bakadesu911 @playnewworld @SerMedieval Same here sometimes i get lag spikes on EU...
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Mark
(@legalprocedure) reported
@playnewworld "the way the cookie crumbles" bugs out half way through, so killing the mobs doesn't make them drop the items required. please fix.
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Wickedgoodtime
(@demonhunterboi) reported
@playnewworld I have been playing from central US on the west servers with 89ping since day one, but after this morning lowest is 270(SA east) and 480(US West where I play) ...are the servers having issues? I am not playing at 400 extra ping. And i'm not rerolling a lvl 43
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Jonathan Marrero Mesa
(@PrpCkn) reported
@yozsh_ @playnewworld I get it as a beta player but it is true, now id rather be able to play with my friends that are unfortunately on different servers and be able to enjoy the experience with them that worry about how broken a weapon is, one thing that needs more attention is faction balance
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Robert Webb
(@R8_Nightmares) reported
@X_WhyNot_O @playnewworld @SerMedieval I’ve grinded almost 60 hours in this game and I’ve had no problems on my 3080. I did hear most of the problems came from evga 30 series cards and mine is Rog Strix so idk.
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Braydon Somers
(@braydon_somers) reported
Was looking forward to playing @playnewworld but after seeing their response to the gpu issues, I'm not touching it. Wouldn't surprise me if the weasel @JeffBezos set it up on purpose so people would get new gpus through Amazon.
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Bakadesu
(@bakadesu911) reported
@playnewworld @SerMedieval Fix the servers! They laggy as hell!!!
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Senek13🌠 🏳️🌈
(@senek13x) reported
Hey @playnewworld why is it that prior to yesterday's maintenance I had no issues with your game and all of a sudden I keep getting drops from 60 FPS (that I capped myself) to 2-3 FPS?
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DustyShoe
(@DustyShoe__) reported
@Kickingsoftly @playnewworld Is it really hard to figure out how character transfers will work? They already said the first one is free. Just don't try to go from us west to East or whatever and you won't have a problem.
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Marcel V Martins
(@MarcelvMartins) reported
@Probies1 @playnewworld @Probies1 just for u to know yep, this was the issue lol so i was bugged on the closed beta (since i was able to see all the hotspots on level 1) thanks dude
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Dragnflyy
(@dragn_flyy) reported
@CJOnceInsomnia @playnewworld You can’t do it unless your in a group that’s the problem 😕
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Alexander Gates
(@AlexanderGates) reported
Not that I’m implying anything buuuuut my GPU has suddenly been having issues as soon as I started playing @playnewworld Seems like Bezos wants me to buy a new GPU from them...