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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Rusken
(@RuskenTTV) reported
@playnewworld Any plans to increase server sizes soon? These queues are worse than classic wow's launch, at least that has a grace period if you crash or DC.
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Symbiosome
(@symbiosome) reported
@playnewworld So after 45 minutes of wait I am now 8351. This may be a 7 hour login process, if the servers are not brought down. Horrible! Shameful. Unprofessional. I have seen most release days for the big MMOs since 1999 EQ. Companies just do not learn.
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Thirty
(@ThisIzThirty) reported
Been in que over an hour. I thought they were expanding the servers to fix this…. @playnewworld
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Stay Home Save Lives
(@pwn4science) reported
After 7,5h in queue, position in queue is 7353, waiting time to login over 50h Thats not a a great customer experience, @playnewworld
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Lockon_Stratus84
(@LockonStratus84) reported
@playnewworld @playnewworld the drops are active I'm watching some of the streamers that have them enabled but nothing. twitch having issues?
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Fireserpent7
(@Fireserpent71) reported
@playnewworld would love to if the largest web service host in the world failed to have enough servers and capacity lol
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Виктор Волков
(@KoTHunt) reported
@playnewworld after 2 hrs waiting , your game , kick me from queue and go to 4500. Amazing ? Impossible ? Mb you fix login server ?
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itmeRevs!
(@itmeRevs) reported
@Manovvar @brianlitster @playnewworld Welcome to the same problem we have been dealing with in EU since 8 AM 🙃
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Nightmar35_
(@Nightmar35_) reported
@playnewworld Haven't found an answer yet on forums but is there a bug with the Twitch Drop Skins? I'm seeing some others having the issue of not being able to equip them as well. I did claim them in drops inventory so they should show but in-game they are locked.
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I Bleed 🔶&🔷 🐊
(@Bstip76) reported
@ShowNwo @playnewworld Login ques are so slow
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rafael
(@_derafael) reported
@playnewworld Have a problem with SA Atlantis server? Only this one has a giant lineup, and it doesn't even have that many big streamers on it. Worlds with bigger streamers don't have a queue. 10k queue. Another thing; where is the animation of swimming?
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jeorge h
(@asfddqqw) reported
@ShowNwo @playnewworld add more capacity guys. its impossible i got dced and still sitting in 1.5k queue and for 2 hours only 200 hundred was off. fix it guys asap
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smilie89
(@smilie8989) reported
@playnewworld 2k server cap is to low some servers have 25k in queue and most of the servers around 3-4k queue. You have resources to do it please fix it.
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EmbryonicLegend
(@EmbryonicLegend) reported
@PorygonTV @Dead6ixx @playnewworld If you really don’t see the problem buddy you really have no sense of class or common sense I hope you lose whatever follower base and sponsors you have Making jokes like you made are beyond classless there’s a special place in hell just for you
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Iskren Yordanov
(@Iskrents) reported
@playnewworld maybe stop retweeting stupid things and fix the queues. So far this is the best FFXIV advertisement i have ever seen
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Stuntman Mix
(@Mix22250930) reported
@playnewworld is there some problem linking twitch to in game menu top right? Not showing me anymore.
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BlueLynx
(@Zaknefian) reported
@Crumbzology @ShowNwo @playnewworld That's not the issue, there's plenty of servers that have 0 ques.
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Mehmet Canlı
(@Jig_sup) reported
@ShowNwo @playnewworld And still we are counting from 5830 to login
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BlueLynx
(@Zaknefian) reported
@perfidonerd @ShowNwo @playnewworld Maybe if people spread out more onto other servers, this problem wouldn't persist. there's servers with almost 0 damn ques.
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statefarm_206
(@statefarm_206) reported
@playnewworld I got dced and now the que is stuck at 1 then it keeps dcing been happening for an hour any fix coming ?
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zackarias
(@ar_kingen) reported
@playnewworld fix your servers
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zackarias
(@ar_kingen) reported
@playnewworld fix the eu servers first
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Hussam
(@Husa3328Hussam) reported
@ShowNwo @playnewworld Fix ur stupid ******* servers waiting since 8 Am till now and couldn't join
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Adam Tengler
(@AdamTuxTengler) reported
@Sacriel @playnewworld New World, old login queue problems ...
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zackarias
(@ar_kingen) reported
@playnewworld fix your servers
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Nixdix
(@nixdixgaming) reported
@playnewworld Queues are horrible, fix please
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amoleka
(@amolek43) reported
@JayOfHarts @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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amoleka
(@amolek43) reported
@coinfurytv @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Skyeder
(@Skyeders) reported
@ShowNwo @playnewworld WTH!!!! Waiting like crazy to get in XD shouldn't they prepare this kind a problem?
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Born 2 Game
(@xBillTheGamer) reported
@playnewworld The problem is that it’s still pre-purchase on Steam in the UK and the servers were supposed to be available at 7am