New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/02/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • byanjankars Shadow (@byanjankars) reported

    @playnewworld Please fix dodge, i got bug twicce today

  • TheDementedSubz Demmie (@TheDementedSubz) reported

    @playnewworld Are you brave enough to fix your game?

  • UrMateBranco Reilly Brancato (@UrMateBranco) reported

    @playnewworld Whats the point in releasing tempest replicas? They look exactly the same as gear drop in it, and the attribute distrubition/stats are the exact same as the dryad/laz gear. The 600gs is the only difference. But its a bug. It was in PTR and now you fix??? Lazy.

  • Skippball Nino caré (@Skippball) reported

    @playnewworld My friend and i have both reported this “player” because we have both followed this “player” and it is obvious that this a bot that only mine’s iron!!! So please this needs a fix ASAP!

  • krighton кяιgнтσи (@krighton) reported

    @Kevin_He317 @playnewworld Not in light or medium. Even with healers. GA and healing has been broken from day one. Now they will be forced to fix or shut it all down

  • BringHerToAthen Bring Her Head to Athens (@BringHerToAthen) reported

    @playnewworld You guys need to fix the opr match making queue, in my last opr it was 9 againts 15.

  • XecilOfficial Xecil (@XecilOfficial) reported

    @playnewworld If you select a winner and they initiated a region transfer during this time, would that be an issue? I personally just transferred to US East - Maramma

  • cappptain7 B (@cappptain7) reported

    @playnewworld Plz fix the lag on West Coast servers. Last update has made the lag terrible.

  • _Dresten_ Peter (@_Dresten_) reported

    @playnewworld Like really ? You gonna kill that game for sure. You not able to hold one server full for short period and you gonna make better chaos like it is …enjoy money from tokens in dead, buggy fest stupid game , not competent to fix things , just make it worste

  • Akingnamedkellz Bud Master Bushido Brown 誠 (@Akingnamedkellz) reported

    @playnewworld NO ONE CARES ABOUT COSMETICS, FIX BLACKGUARD MAGE WEAPONS😒

  • CptJamesTDuck CptJamesTDuck (@CptJamesTDuck) reported

    @playnewworld It's not a problem that is a bug. It's the fact that to craft decent gear, I have to have the crafting gear and the trophies and the town buff and the food and then it's only a CHANCE at crafting something decent. I understand the reason for it, just don't like it (plus trophies)

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld I'd say let's fix the fact that shields are now applying their perks to the secondary weapon, so now you can have 7 perks on a weapon, it's broken. I mean the attributes are fixed for sns at least but at what cost

  • DasAlanArt wipe (@DasAlanArt) reported

    @playnewworld Pls change the animation on running and walking it look terrible. It look like robotic feet and hitting the characters ***.Pls !! And fix combat. Remove the Stop effect when you jumping around whitout the characters need to stop for 0,5 sec befor be to able to move again

  • LucyTimeX Lucy (@LucyTimeX) reported

    @playnewworld you lag detected us in the middle of a tempest heart run, i would like a refund on our orb

  • brunoaraujo30 Bruno Araujo (@brunoaraujo30) reported

    @playnewworld Make the arenas watchable and able to place a bet on a team, rank, stats at the end and please fix ice gauntlet its slow and time on the tomb should scale with int points

  • FloridaNatic YearOfTheNapier (@FloridaNatic) reported

    @JimbleSaurusRex @playnewworld and why does that matter? The dev team is actively trying to improve the game so that players feel encouraged to come back. The game in its current state is the best its ever been. Of course the player count isn't where they want it to be that's why they're trying to fix the game

  • ARAME74 ARAME (@ARAME74) reported

    @mr5pacely @CallMe1s @playnewworld Verify the integrity of the game files and see if it fixes the issue

  • KaiserDrgn_TV KaiserDrgnTV (@KaiserDrgn_TV) reported

    @playnewworld Did u fix the quest chains and add raids yet ??

  • _dankape Dank Ape 💎🙌 (@_dankape) reported

    @playnewworld There’s a serious disconnect here @playnewworld. Why would I pay you to transfer servers? You are lucky enough that I even still log in. Focus on releasing a raid further consolidating servers so it doesn’t feel like I’m playing a single player game.

  • matt_bethune Matt Bethune (@matt_bethune) reported

    @playnewworld please nerf this Sword and Shield Blunderbuss combo. So broken

  • techniec2 P0gU (@techniec2) reported

    @playnewworld Actually might re-install. This was the biggest issue I had with the game. Should have been implemented from the get-go but better late than never. Good stuff.

  • CrackDolphin Crack Dolphin (@CrackDolphin) reported

    @catystrophia @playnewworld yes, this lol. we are all like 623+, do m9's ez enough and this guy is still trouble half the time

  • CallMe1s Lilith (@CallMe1s) reported

    @mr5pacely @playnewworld Haven’t had that issue nor has anyone ik. That’s your computer.

  • Mocchi_Twitch Mocchi (@Mocchi_Twitch) reported

    Randomly banned by @playnewworld for 3 days, and they don't even show logs as to why... also the customer service rep was rude........

  • Dumorte Du'morte 🇵🇷🇩🇴 (@Dumorte) reported

    @playnewworld Where do i submit an application as a bot hunting intern? I'm offering my services for free here. It's an awful feeling login on after a long day's work for some relaxing mining just to have your fun ruined by the sheer amount of bots flooding resources.

  • _dankape Dank Ape 💎🙌 (@_dankape) reported

    @playnewworld There’s a serious disconnect here @playnewworld. Why would I pay you to transfer servers? You are lucky enough that I even still log in. Focus on releasing a raid and continue to further consolidate servers so it doesn’t feel like I’m playing a single player game.

  • KaboomDang KaboomDang (@KaboomDang) reported

    @playnewworld I'm not buying any skins when the last one I bought is still bugged. The Moloch's Fall void gauntlet skin has always been broken and I've had a thread in the forums on it for over a month now. Nothing has been done, and I wouldn't doubt some of these new skins are bugged too.

  • Tarindis1 Tarindis (@Tarindis1) reported

    @mr5pacely @playnewworld Sounds like a computer issue, you may need to upgrade

  • twitchTV_JP JP 🇬🇧 (@twitchTV_JP) reported

    So I completed gen mutation 10 gold,left dungeon,checked and it had gold icon at mutation 10,came on today and it hasn’t got a gold icon at mut10 it’s got nothing, the same thing happened with laz,can you guys please fix this bug or whatever it is. @playnewworld

  • Applebird1996 Dalton (@Applebird1996) reported

    @playnewworld Can we please fix how nameplates work in game especially in a group? I hate how i can never find teammates when doing Wars/OPRs because other nameplates show over my groups.