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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Heero Yuy
(@Heero180) reported
@playnewworld I asked so many times to fix the musket sights and they ignored it completely, with this sight I can't see the target correctly Will I have to find the sight image file and fix it for me?!
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Cody
(@rising117) reported
@playnewworld can you guys figure something out for server queues so I can play the ******* game? I have attempted to login twice today both times telling me it failed to log me in. Wtf is going on? I have spent 10 hours in queues, and have played a total of 3 hours.
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YaBoiLight
(@Dalightnin) reported
@playnewworld Can you guys look into the Nunne Chaha Server? There is a God mode glitch from the first expedition, we can't complete it and after dying we lose the ability to die unless we drown, I wanna be able to progress but we can't even beat the expedition
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therian
(@YAGUNNADIEKLOWN) reported
@playnewworld nothing worse then sitting in a 1700 queue for 3 hours. Get to 260 and I get a ******* error and it kicks me out I log right back in and I’m back to 1500. Fuuuuuuuuck you and ur mother
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Bodied
(@Cale_pug) reported
@playnewworld your telling me i spent $40 to sit in queue???? ive been in queue for over 4 hours and i so happen to dc right when i was 98 queue position, now i had to re queue and im all the way back to 717. Fix your servers, this experience is worse the wow classic re release.
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Ngo Gnews but good Gnews
(@ButGnus) reported
@playnewworld Fix the server Que’s 3+ hours just to log in is ridiculous
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BongoDuck
(@trespasser543) reported
@abhilashpavan @Gothalion @playnewworld Same boat I’m dedicated to a server with a high lvl character, all my friends and company. But yeah man I’ll just totally re roll off of all my progress because they can’t see to fix server q’s. People act like that’s a totally viable thing to do.
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👽 Rhodes 👽
(@Rhodes_Corpus) reported
@playnewworld Trying to be low NaCl but "forget about the character you got to 20 yesterday just make a new one on another server" isn't a fix. Love the game and I know new launches have hiccups but cmon. That being said looking forward to hopefully playing this weekend.
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gifty
(@giftzwergg) reported
@Faders_ @playnewworld Its not even that bad wait until you get a connection error or a failed queue message and you Need to wait all over again
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Timothy Davila
(@TIJoeDavila) reported
@playnewworld **** your game. fix your que. sitting 4 hours in que just to ******* get kicked from que when im at 82nd, now stuck at 2200 **** off
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Xiao Zhan Little Rabbit
(@XiaoZhanBaiTu) reported
@playnewworld i mean if you look at the queues most of them are below 2k so just add 2k or 3k onto of the server capacity then your problems will go away
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AltoonaScott
(@AltoonaScott) reported
@playnewworld I have created 4 character on US servers, because of massive queues. I cant create anymore and cant get in. I waited and I get an error before I make it in. We need transfers, server pop increases. Streamers seem to not have problems. New World, dead in the water!
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TheStudioBears
(@TheStudioBears) reported
@playnewworld Waiting in queue for 4 hrs to get an internal server error is ridiculous and a disservice to your clients. Unrealistic
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T.C. (Theresa) Dale
(@tc_dale) reported
I was hoping to play some @playnewworld with my friends. Started at queue 1380ish, got down to 700, booted out of queue due to an @@mm error, started over at 1780, got ALL THE WAY to #1. "Failed to join the login queue, please try again." Back to 1736. 4 hours wasted.
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Tacopowner
(@baileymarieyee) reported
@playnewworld Been kicked from the queue 5 times now. Been waiting hours to get in. I was in the game for a bit until “lag was detected” and it removed me from the game completely. Such bullshit.
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TheMechanic
(@TheMechanicTV) reported
@playnewworld any plans to fix the commection error?? Just sat through my queue to join, got the error and now i get to do it all over again.... 😡😡
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Heero Yuy
(@Heero180) reported
@playnewworld I asked so many times to fix the musket sights and they ignored it completely, with this sight I can't see the target correctly
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Jackson
(@Jacksonlong22) reported
@playnewworld is there anything being done about the “Error failed to join play sessions” that I get after waiting 2.5 hours from 1900 people to 200 and lose my spot in que?
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Tsuyuho
(@Bufurs) reported
@TurtleyBad @playnewworld It’s past that now lol and getting an error even worse start all over again 😭
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Broosh
(@Brooshie) reported
@Focalmicrobe @heyitsaaron @playnewworld The fact that they don't have something in place to give you priority if you get disconnected, errors, lose connection temporarily, etc is ******* amazing. How can you screw up that bad?
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BongoDuck
(@trespasser543) reported
@playnewworld So this is wonderful for people just now joining us in the new world. This also changes nothing for people already dedicated to a server. Dominora is at 1600+ people in q and the error message means I’ve been in q for 4 hours. I now cannot play today due to work tomorrow.
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Edgardo Lamas
(@edgardo4415) reported
@playnewworld Can you please fix the immortal bug and dungeons not working and being ******* desynced with invisible mobs?? Thanks in advance dev team
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Victor Andrade
(@Rick_The_Corso) reported
@playnewworld @I3randonRosario Theres like 4 South American servers with the same issue. Naraka is one of them.
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Fara
(@Fara_Ven) reported
@playnewworld Are you serious? Been waiting in queu all day when i'm finally about to get in i get "failed to join login queu" and get kicked back to the back of the queu? Can you get bezos to pluck some hair off of the ***** of his **** rocket and spend that money on the server?
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Henrique
(@HenriqSamp) reported
@playnewworld It has SA server where Dungeon is COMPLETELY BROKEN! Tidy up, please.
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TheMechanic
(@TheMechanicTV) reported
@playnewworld Any plans to fix the connectiom error bug??
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Toxely (commissions open)
(@toxely) reported
@playnewworld where are my marks of fortune? I got the edition with the 25k coins and they haven't shown up. Can't find anything about this issue
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David "Krofo" Lazzari
(@Krofo29) reported
@playnewworld I don't want any more worlds, I want to play with my friends on the same server. They add slots ... 4 hours trying to enter (position 2400 18.30pm) so that when I have to enter (22.30pm) it says "could not enter the login queue. Try again.". Try again and let me position 2955 ...
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Whyspir
(@Whyspir2) reported
@playnewworld Not solving the Problems at hand
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#Kevin
(@KevindeAquino_) reported
@playnewworld @playnewworld yo how can I get help with an in game issue!? My stuff disappeared! And no, I didn’t drop it