New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/17/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @sheare21 @playnewworld It will probably be after next month. They didn't finish server merges because a issue with housing and they said they'll finish the merges when the bug is fixed and merges are done they'll issue another token. So next month is all about bug fixes

  • c0ba7t Scott Jones (@c0ba7t) reported

    @playnewworld Are you aware of the lag? Server is Trapalanda. Rubberbanding EVERYWHERE!

  • itsONEdeh OneDEH (@itsONEdeh) reported

    @Stiehl261 @playnewworld i dont see the problem, i still see posts about world of warcraft and i dont play that game in years... dont get mad if i point something about your loved game.

  • slaysomecheeks Roy (@slaysomecheeks) reported

    @playnewworld Fix the broken game… people are legit not playing anymore due to it.

  • Bodycount69 Bodycount (@Bodycount69) reported

    @playnewworld What is going on with servers there junk always lagging out ! stop buying Walmart servers !

  • kipheo_art kipheo 🌙 (@kipheo_art) reported

    @playnewworld @primegaming can you fix the game instead

  • armen__space Armen Space (@armen__space) reported

    @StudioLoot @NewWorldFans @playnewworld fix foking Windsward on Hyperborea bleat !!!!!

  • 8508Smash Ash (@8508Smash) reported

    @playnewworld @kipheo_art Can we fix tanks. Take over a million damage in a war, come in 80's - 90's First mutation dungeon resistant to slash damage, sword is useless even with ancient bane. Sure you can use other weapons to taunt, but nothing is effective like defiant stance. A mace and shield combo??

  • SnO_au SnO 🇦🇺 (@SnO_au) reported

    @ajhuxlee @playnewworld They have been aware of this issue for 2 years AJ, give them time

  • KngRaye krysiz🐺 (@KngRaye) reported

    @SqueakyBeakers @playnewworld All games have issues at launch, and it is a mmo. And very in depth mmo at that. Go back to your Facebook and phone games.

  • 4umc4 umc4 (@4umc4) reported

    @playnewworld @kipheo_art Fingers crossed 5 months after release you guys solve bugs and issues we raised our voices about since the alpha.

  • germanocassese TekkenJlN (@germanocassese) reported

    @playnewworld Brittia server lagging for 3 hours now, we lost the war with all this lag, we are now rolling in the city. everyone complaining in global chat for lag. WTF is going on. We lost dungeon runs last night, now war. we can't play, i also got the ''removed from war' bug

  • Daniell09551402 Danielle (@Daniell09551402) reported

    @playnewworld Why don’t you go and fix all the crashing issues happening every single day or the fact my game doesn’t load and when it finally does it’s 15 minutes+ waiting on a loading screen. You guys haven’t addressed these issues at all and it’s ridiculous, extremely bad developers.

  • N3ikan Luderjäkel (@N3ikan) reported

    @vol_long @playnewworld @primegaming How is travel a issue? The cost is so low now and u get tons of azoth vials from doing prettymuch anything in the game..

  • ImNotWzrd Definitely Not Wzrd (@ImNotWzrd) reported

    @playnewworld play fix your dog **** game…. Can’t even move during war… so much ******* lag

  • Secret_men_of_Q Finnish Patriot (@Secret_men_of_Q) reported

    @primegaming @playnewworld huzzah, i cast market crash!

  • esquivel_olvera Roman Olvera Esquivel (@esquivel_olvera) reported

    @mystvb @Andy_Kiryazov @playnewworld it does, cause devs have made us aware, they know the issues.

  • mystvb MYST 🇲🇦 (@mystvb) reported

    @Andy_Kiryazov @playnewworld Give constructive criticism , fIX tHe GaMe ain’t gonna do **** if you keep crying

  • paullicarii Paul Licari (@paullicarii) reported

    @playnewworld Can you please fix bugs and add global cooldown timers?!?!?

  • ItsMe___Panda Panda 🐼 (@ItsMe___Panda) reported

    Loving the mutations @playnewworld, but getting lag detected (still getting silver) & not getting codex is becoming a problem. With the limited amount of orbs, it's really frustrating knowing you passed 3 levels but had to re-do them because of no Codex & now can't go up to M10.

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld yet we can't even complete a war without lag..

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Legend has it you guys are ******* jackasses!!! These server issues with constant lag are ******* ridiculous and make the game unplayable. A ******* brick could do a better job than you idiots

  • Andy_Kiryazov Andy Kiryazov (@Andy_Kiryazov) reported

    @playnewworld Fix the game I want to enjoy playing it again

  • jerrysspot Jerry Derrick (@jerrysspot) reported

    @itsONEdeh @playnewworld Clearly you're a hater. The game has had and continues to have issues, but by in large it is a fun and unless you're playing alone and not doing the multi player content it is satisfying.

  • Buzzlightyear3k Buzzlightyear3k (@Buzzlightyear3k) reported

    @playnewworld Stop crying in the comments ! we have heard you! go talk to an psychologist about your problems :) cry babies

  • felerolan Xaar (@felerolan) reported

    @playnewworld How about you fix your dog **** game instead?

  • 1Licketysplit Licketysplit (@1Licketysplit) reported

    @wearelegion048 @playnewworld Brilliant. Damn those silly not realising this simple fix. Can we take the artists and have them fix bugs instead please

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @gsxr_jeff @playnewworld @kipheo_art You can run ice gauntlet or respec because I get what you're saying but next week could favor fire mages and the other people will have the same issue. It's meant to make you pick you weapons and strat more carefully

  • Leonard71745865 Leonardo Moreira (@Leonard71745865) reported

    @playnewworld Guys, please. FIX the SA servers or all servers. Pvp is one of the most intersting thing in this game, so please, fix the servers, so we can keep doing it. Pvp lagging is TERRIBLE. Outpost is lagged, war is lagged, open world is lagged... People is just teleporting...

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld fix your dog **** game you ******* idiots holy ****! How you dumbasses have jobs it's beyond me. I woulda been fired a long time ago if I was this incompetent