New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CoTinyPP Clayton Pollnow (@CoTinyPP) reported

    @playnewworld @playnewworld is there a fix for the quest pin on the compass to work and not lag out?

  • VolkovNickolai Nickolai Volkov (@VolkovNickolai) reported

    @playnewworld GPU Overvolting protection? Any communication with GPU manufactures so that you BOTH can correct issues?

  • ACk372 A22K1CK372 (@ACk372) reported

    @playnewworld hope u know that armine excavation is not working so I can’t continue the main quest

  • Wa11breaker Wall (@Wa11breaker) reported

    @playnewworld Lot of lag spikes since this morning 😥.

  • immortlREAPER86 immortlREAPER (@immortlREAPER86) reported

    Alright all my @playnewworld peeps..I’m in Australia and most of my friends are in the United States..if I was to start a character on a us server how bad is the lag gonna be cause I’m in a different region?

  • IAmHabibiTing Haboob (@IAmHabibiTing) reported

    @playnewworld What is good with the Aztlan server ????? So many server issues .......

  • nicotwitchh nico 🖤 (@nicotwitchh) reported

    @Divatopia_ @playnewworld I wish. No one can figure it out on any PCs. I can’t even get through customer service.

  • BeansPerth Beans (@BeansPerth) reported

    @playnewworld I'm blind, was there a map bug fix?

  • Jebus3211 71st Jebus | Jebus 7 (@Jebus3211) reported

    @Sulsalogan @CringeyDad @playnewworld The concerns have been raised by some of the biggest influencers in the tech space. My biggest problem is with some people in some of the threads putting responsibility on the consumer. The tech side of things is all taken care of.

  • dallythebae Dallas (@dallythebae) reported

    @playnewworld No fix for the dsync in amrine huh, ******* great

  • Sarah17863848 Zyntastic (@Sarah17863848) reported

    @BG_Locet @Tour133 @playnewworld Literally this... Why does everyone have an issue with socializing just a tiny bit? 2 months ago everyone was still crying about being depressed for not being allowed to socialize due to lockdowns and all that and now everyones mad they have to in a game lol

  • ShekelsJewstein Jewstein Goldberg (@ShekelsJewstein) reported

    @MonkeyTechKC @SlothsHere @playnewworld You’re actually cooked, he’s saying he wants his issue fixed and not ignored he’s not saying there aren’t positive experiences to be had. Wtf did you even read you sniffer

  • DLFK96 DLFK (@DLFK96) reported

    @SplodedChicken @playnewworld Nah bud, what you've shown is some stupid ****, just because you can't animation cancel doesn't mean ****, that's a you problem, woth it being the way it is means you don't get smacked with like 5 different skills in a second and you can actually see them coming

  • iDonJuanJr Juan Matty (@iDonJuanJr) reported

    @playnewworld Fix your damn game.. been waiting for a server to OPEN on US WEST.. all servers are locked for me and i have not been able to create a character at all for the last 3 days.. support says they cant do anything.. steam wont refund the game..

  • dinkinfliicka Arjun (@dinkinfliicka) reported

    @playnewworld This isn’t just me. I see people talking about this in global chat constantly and we’re now just stuck with the main quest because we can’t finish Amarine. Outside of the dungeon theres no lag.

  • emery2402 Luke emery (@emery2402) reported

    @playnewworld Fix for perma death/perma stuck when???????????????????????????????????????????????????????????????????????????????????????????????????

  • MakerBay69 Browntown (@MakerBay69) reported

    @playnewworld Any idea on how to fix the auto run bug? Can’t auto run at all - read on a thread that harvesting something fixes it. Didn’t work for me

  • KraftySD David (@KraftySD) reported

    @FrankKennyIV @PapaPulse @playnewworld It's not bugged. Dungeons lag on some servers, that's the issue. And it still hasn't been addressed... my server is one effected by it, and makes dungeons harder than intended because you literally hit 1/20 swings.

  • grislyer Grislyer (@grislyer) reported

    @playnewworld Status on a Fix to Amrine?

  • RedDeadRabbit Rusty Shackleford (@RedDeadRabbit) reported

    the current problem i am having with @playnewworld is i got all the way to lvl 26 mostly farming and crafting but now that i need to go do my first dungeon my weapon skills are only lvl 6 and 7 for my spear and musket. i am gonna go grind boars until i get some passives.

  • St3ady__ St3ady (@St3ady__) reported

    @playnewworld Could you look at the botting issue as well. Lots of people parked at mining nodes. Even when hit by dragging a mob over there to knock em out of the way they don't respond other than drinking a pot

  • moe_epsilon 𝔇𝔞𝔳𝔦𝔡 𝔚. 𝔖𝔱𝔢𝔳𝔢𝔫𝔰𝔬𝔫 (@moe_epsilon) reported

    @chaotic28132359 @toruciru @playnewworld It showed no errors anywhere. It acted like the process was running but there was no window, no error, no overlays on. It was beyond confusing.

  • BG_Locet Ebola_Free (@BG_Locet) reported

    @xaphez @playnewworld And people want them to increase the amount of people on the servers to “fix” the queue issues XD would never get some quest done

  • L0N3R999 ØTD LONER (@L0N3R999) reported

    @playnewworld You guys gonna fix amrine excavation no one can get in

  • Sammy1Am Sam (@Sammy1Am) reported

    @fiercekittenz @playnewworld 1.0.2 better include: - Fixed an issue causing a barrel to appear in "Pirate Stance" emote.

  • EODBruz EODBruz (@EODBruz) reported

    @playnewworld fix the gpu issues first

  • RossFranklin95 Ross Franklin (@RossFranklin95) reported

    @playnewworld When are you going to fix the gpu bricking problem? And are you replacing effected GpUs?

  • KevindeAquino_ #Kevin (@KevindeAquino_) reported

    @playnewworld Been loving the game! But you should really open up a support account. Been having an issue since launch and I’ve been submitting Feedbacks endlessly still haven’t heard back :/

  • nicotwitchh nico 🖤 (@nicotwitchh) reported

    @EnvyyousTV @playnewworld I get the lag thing on multiple computers.

  • dinkinfliicka Arjun (@dinkinfliicka) reported

    @playnewworld On my server Amrine is unplayable. You get so much lag there that attacks hit you and three seconds later you see the attack animation. The final boss is just impossible to do because it’s impossible to dodge his attacks. Also 50% of your own attacks just miss cause of desync/lag