New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 11:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Moist_Fruit Max (@Moist_Fruit) reported

    Waited in queue for 3hours to play @playnewworld ... only for it to crash the moment I got in

  • urchyu Bobby the Sixpacknot (@urchyu) reported

    @playnewworld @playnewworld could you perhaps open the free character migration asap? New servers does not address the main issue, where people are tied to their starting servers and characters. And making new character on a new server isn't addressing the issue enough, time wasted.

  • AssassinXBT Kev the Assassin 🔪 (@AssassinXBT) reported

    @playnewworld Why can't I see a connect to Twitch login button? I turned on the Twitch connection in the settings...how am I supposed to claim my drops?

  • Genzzry Daryl Knight (@Genzzry) reported

    @playnewworld Please disconnect or ban the people using exploits to stay online when asleep / at work. They're just running into a wall and taking a slot away from people that actually want to play. This is about quarter to half of the online people in EU servers atm.

  • Josh1P theescombiens (@Josh1P) reported

    @playnewworld is there accually a tangible plan to fix the queues?becuase adding new servers is not working

  • ReGr3at ReGr3at (@ReGr3at) reported

    @playnewworld I love New World and I don't care about the quese, but it's just frustrating when you are on position 4 and get a long time exception error and then land back on position 500. Pls fix that.

  • MAlmarri777 محمد المري (@MAlmarri777) reported

    i wish @playnewworld see this and reply on me and tell me if you its gonna get fix or not and what we should do

  • Modogaming_On Modo Gaming (@Modogaming_On) reported

    Please @playnewworld fix this soon! I can't wait 4 hours and when I'm next to de 400 the game kick us out and you have to start again. This is outrageus. @amazongames do something

  • DutchGeneralz DutchGeneralzZ (@DutchGeneralz) reported

    @playnewworld I know queues are part of the game and especially this one but that doesn’t mean it’s acceptabele to be kicked out of an queue with some kind of error message. I’ve been waiting for an hour and got kicked out. Now it’s twice the people in the queue. This is not okay

  • Keencronj Keenkong (@Keencronj) reported

    @playnewworld server wait times are ridiculously stupid and long. Are you trying to make people stop playing already? Position 1301 in queue. Fix this rubbish.

  • arthur_wren Arthur Wren (@arthur_wren) reported

    @playnewworld I need help, I have been trying to login into the game since morning 8am till now 9pm! I have been disconnected many time without being in the game. I honestly need some help here. ID Arthur Wren Server: Utopia

  • schmandvoll Schmandvoll (@schmandvoll) reported

    Please @playnewworld let me reenter the waiting queue if I get kicked out. Today I‘ve waited for over 8 hours once again and got kicked out with an error message three seperate times. This is so frustrating.

  • GeorgeGoGaming George (@GeorgeGoGaming) reported

    @CuckiTheDucki @playnewworld And multiple servers have crashed, and multiple servers are broken in terms of dungeons, where the bosses can't even be damaged, no grace periods for queue times or to get back in after a DC or Crash is a schoolboy error in terms of MMO launches.

  • Azotherian Azotherian (@Azotherian) reported

    @damack113 @Auirex_ @playnewworld But dude that's why they want you to buy the "instant login" version of the game /s. Seriously putting P2W in the form of vip login......

  • MAlmarri777 محمد المري (@MAlmarri777) reported

    please @playnewworld work on fix please i reached level 16 and the game crashed on me and i cant get back all the servers are full and the queue is 5000 come on we love your game can you please fix this ? we really want to play so bad and this is taking alot of our time

  • sukankuluttaja Jani Koivunen (@sukankuluttaja) reported

    @playnewworld Alright thats it. first wait 1.5 hours to get in 420 was que. Then game crash, now queline is over 1000. Good bye, im back to world of warcraft

  • Essmaine10 Jack (@Essmaine10) reported

    @playnewworld Please fix the sheep this quest is horrible

  • RealTallPanda Tall Panda (@RealTallPanda) reported

    @DrMadOss @playnewworld I just had this trying to join Saba on EU Central. For a company that is pioneering web hosting, it's ironic that the servers are exceptionally unequipped to handle their own game. @playnewworld has had too good of a launch for them to allow this poor service.

  • IronEarth5 IronEarth (@IronEarth5) reported

    @playnewworld EU queue times are already higher than this time yesterday and I'm encountering login errors. Is anything being done that you can announce? (Preferably before peak times) New servers perhaps? :I #NewWorldMMO #QueueWorld

  • Like_Bukowski Vesper (@Like_Bukowski) reported

    @EpsilonCalvoVil @playnewworld Launching a game with bugs and server problems. Blizzarzon.

  • Ira_Everynight Ira Everynight (@Ira_Everynight) reported

    @playnewworld amazing job! Three times kicked from the queue... Position 1200, then 3100, and now 5000... 5 ******* hours doing nothing. Wonderful game! Can you fix the problem with the servers at any time this year? Thank you!

  • GoooRoooGaming TheGoooRooo (@GoooRoooGaming) reported

    @HapaFodder @TheBigM145 @playnewworld Sadly I can’t login but it’s because a coal truck took out the main fiber line in the area. 🚛

  • Jp_quadryceps Jpied (@Jp_quadryceps) reported

    @playnewworld I keep getting kicked out 2-3 times from queue and loosing my rank in the queue, please @PlaynewworldFR at least do something so we could keep our rank in the queue when being disconnect from your hands issues

  • Idc20842498 Idc (@Idc20842498) reported

    @playnewworld #PlayNewWorld Hey team, does we have any update on new servers? its getting a bit hard to log in especially in afternoon eu time, or even be on server, I usually get crash ~

  • TAKOMAN12 TAKOMAN (@TAKOMAN12) reported

    @playnewworld Second day, same problems. +500 queu already in EUW. No new servers. No news. No answers. Amazing how you are destroying the hype. Really amazon with all your resources you can't do nothing? Just unbelievable.

  • CjOnlyfans onlyfansCj (@CjOnlyfans) reported

    @playnewworld Your solutions are not good played all day yesterday lvl my skills.. today am queue at 6000 cant get in i dont want to make a new account i have already made 2 accounts for the same problem not getting in the server. you should make it that we can transfer our account now aswel

  • Dllfour Dllfour (@Dllfour) reported

    @playnewworld stop adding new servers and fix the ones you already have

  • indi_goldie Indi (@indi_goldie) reported

    @VengefulMadness @playnewworld It’s 2K for a reason, they’ve already said they’re working on increasing it but to think it could house 20k or 100k at once without severe lag is laughable, the worlds are not layered. Wow Classic seems to be capped at around 10K after they increased and that world is far bigger.

  • darcy67 Darcy (@darcy67) reported

    @playnewworld any chance yo can fix the queue issues?

  • spinksjp John (@spinksjp) reported

    @playnewworld seriously are you guys taking the mick. it took over 5 hours to login on a 60 person queue , I finally get in run around for 10mins go make a sandwich get kicked and now I'm back in a 167 person queue guess I wont be on again today.