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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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A A T R O X
(@Aliresarezaei) reported
@playnewworld man myrkgard is useless now lv 66 mobs and elite chests are so bad that i only get 2 weapons from them and for sword man guy u need 20 ppl to kill him with out problem is this a joke or its going to be like this for ever?
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Molls
(@DevilKitty1990) reported
@playnewworld Please fix the main story … it’s gone.. break one problem to fix another alwAys
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The Dutch Glaswegian
(@DutchGlaswegian) reported
@playnewworld So i wanna play the into the void patch, login... character is naked..... and all my harvesting gear that i had equiped is gone...... I'm not happy....
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Deezlar
(@escape1979uk) reported
@JacobJenson6 @playnewworld Nope. Sorry. If cards were damaged with those games it was through ****** overclocks. Not the cards themselves. New World is a ****** piece of software The data speaks for itself with the sheer number of people having this issue.
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Zakaria Abdeloissah
(@ZAbdeloissah) reported
@DaniDawnstar @playnewworld Yes please add more female skins , then fix the game then add content to the game . let's keep our priorities straight .
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Carlubey_Tubey
(@Carlubey_Tubey) reported
@playnewworld if you are getting msgs about lag detected and getting kicked or getting frozen on opening the game try: -verifying files -uninstalling new world beta (not ptr) -graphic drivers are updated
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Jacob Jenson
(@JacobJenson6) reported
@escape1979uk @playnewworld It's the same issue. Doom Eternal fried my first 3090 the exact same way.
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Marcus
(@Realzx_) reported
@playnewworld wars completely unplayable lag fests again. Might aswell scrap the game at this point to be fair
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Ramonrtj
(@Ramonrtj) reported
@polanspringslol @AndrewAlonzo90 @playnewworld So you are not happy with AGS and the game, just like anything, when not happy with their service and product you find something else. Others still enjoy the product and service regardless of your own opinions and bad experiences, which is unfortunate, best of luck.
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jamiepaige 🏳️⚧️
(@jamiepaiges) reported
@playnewworld New world devs. Please save this quickly sinking ship. I love the game, but the problems are really outweighing the fun… take down the whole game if you have to but paying money for this feels wasteful at best.
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Andiand392
(@Links392) reported
@playnewworld You should fix the big Bugs before releasing an updated!!!
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Hoppyzombie
(@Hoppyzombiee) reported
@playnewworld Are you gonna fix the terrible lag soon?
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MiDNiTEplays
(@MiDNiTEplaysTTV) reported
@playnewworld Can we fix the game first before adding more new bugs please.
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Charls
(@Charls19838741) reported
@ABottari82 @NicoKuroKusagi @playnewworld HAHAHAHAHAHA Are you really saying that if you pay for a product only once instead of monthly then it's okay for it to be broken? Pathetic
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Marco
(@iRocc8) reported
@playnewworld Into the Void means into the lag right?
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Lutro
(@Lutro61320971) reported
@playnewworld Fix wars ffs what ********?
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LOCKDOWN
(@ABottari82) reported
@Charls19838741 @NicoKuroKusagi @playnewworld You're completely off base. This is the vanilla of MMO you don't need to pay a monthly fee for..the other ones such as ESO and WoW all had problems on launch too. You're not the only person sending in feedback. Either quit the game or grow some patience.
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Deezlar
(@escape1979uk) reported
@JacobJenson6 @playnewworld Yes, it was RMA'd under warranty. This was launch, not beta. It was not a solder issue The game forces the card to pull too much power (even when power% reduced to 80% in Afterburner it draws up to 120%) A power stage blew on the GPU It is a Gigabyte card Not the same issue
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Iruduan
(@Iruduan) reported
@playnewworld Please fix the game my friends are stopping to play and I mis them
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Deezlar
(@escape1979uk) reported
@JacobJenson6 @playnewworld Sorry I have trouble believing this. Not a single mention anywhere online of this issue with any other game. People literally bending truth to protect Amazon... lol
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Hal
(@808Hal) reported
@playnewworld Log in, die to lag, okay 10 minutes game freezes. Reboot, 200 player cue that ends with "server in maintenance" back to main screen, server not in maintenance log in no problems. Lag goblin jacks my harvesting tools. In closing, the worst kind of amateurs are rich amateurs.
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Deezlar
(@escape1979uk) reported
@paranormalinpdx @playnewworld No it wasn't. Use the googles and set the timeframe from New World release date. It will filter out the beta issue which was caused by the solder issue.
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John jones
(@Enemyscamp) reported
@escape1979uk @playnewworld Sounds like a personal problem lul
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Marcus
(@Realzx_) reported
. @playnewworld wars completely unplayable lag fests again. Might aswell scrap the game at this point to be fair
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timesens
(@timesens) reported
@ufkclkwastaken @playnewworld You have a spelling problem my guy
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Marcus
(@Realzx_) reported
The @playnewworld wars are completely unplayable lag fests again. Might aswell scrap the game at this point to be fair
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Issam EL ARMI
(@IssamElArmi) reported
@playnewworld I guess "The Void" means the insane laggy shitfest that are wars.. Fix your garbage game please
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Muhammad Muneeb
(@me_mmuneeb) reported
@playnewworld ???? servers down again?
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eXProdXe
(@ProdXe) reported
@kellkeezy @AndrewAlonzo90 @playnewworld I agree there. The journey to a good game should not require my dollars and my days of playtime 4 a game that is not fully finished. The journey to a good game is good developers and an ethical company not knowingly releasing a broken product because they can't resist the money.
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Krinthor
(@krinthor82) reported
@playnewworld Deleted two of my items which were legitimately bought on the marketplace, left me with armour missing and out of pocket for the cost. Kinda crappy guys, at least refund the dodgy items you delete from legit players, customer service and all that.