New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/17/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kweeny_meme kdance (@kweeny_meme) reported

    @SilentH35dShot @playnewworld eu servers down and cuz everyone wants to connect at once the loginservers are also down with the us servers joining its only going to get worse

  • LeoChaos141 Leo (@LeoChaos141) reported

    @playnewworld Wait a minute. There is a login queue before server queue now?! Let me playyy pls :(

  • MH_Collins Sam Collins 🎭 (@MH_Collins) reported

    @playnewworld Same issue since Beta! "Unable to establish connection to the Server" I tried everything but I should have known that you won't bother listening to many people who were complaining about this issue which causing the game to not connect where they live! Refunded and 👎

  • Skwirrel_TV Skwirrel (@Skwirrel_TV) reported

    @GeekGamerTR @YoFrankFrost @playnewworld because we have to expect the same level from amazon as we would blizzard, they have had 9 runs at it, amazon has had like 3. See if they wanted this issue to be less impacted they would of had more servers, we know we have them but that costs money. Small problem to save money

  • Vissarion_aris Vissarion (@Vissarion_aris) reported

    @alshamsi_ @playnewworld What ? This launch is as terrible as any other MMO launch, massive queues crashes bugs login server issues ??

  • vasile_jianu Vasile Jianu (@vasile_jianu) reported

    @CaptFlibble @playnewworld well, I understood the beta issues and was happy they were happening then as I thought good they can pick all these up and clean them up for a launch ... guess they need 4-5 more betas lol

  • OneMenFreakShow Lukas Schwarzenbacj (@OneMenFreakShow) reported

    @playnewworld thas so lame , better fix the server problems than tweet thsi ****

  • 3GoneRouge The Truth Teller (@3GoneRouge) reported

    @playnewworld or I'm stuck in the ****** q over "lag" related issues

  • Skwirrel_TV Skwirrel (@Skwirrel_TV) reported

    @cypheroftyr @playnewworld New world servers are in scrambles, quick what do we do!?! i know! Promote some diversity! Lmao, fix your servers, had 3 runs at this in the betas would of thought it would of been an easier fix.

  • Hudwinks1 @Hudwinks (@Hudwinks1) reported

    @playnewworld Whats was the point of beta when you did not fix ****???????????????????

  • Kcsnipa Kcsnipa (@Kcsnipa) reported

    @playnewworld how long is this down for, im not sitting with viewings watching log in issues

  • RobertDevious Robbie (@RobertDevious) reported

    @Kalideagarwaen @playnewworld You would rather wait longer and then have the server crash 10 min into playing?

  • JustSomePsycho Psycho (@JustSomePsycho) reported

    @playnewworld Imagine New World was playable... 2021 cant login for 3h. mAybE u nEeD to dElaY relEaSe again...

  • phil_92220 Phil ❤️💙 (@phil_92220) reported from Bagneux, Île-de-France

    @playnewworld Restarted on nysa....E Key not working

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld Had issues i cant press E on npc's after liek 2 hours of playing and had lag spikes around 1,500ms time to time, so cant use crafting places and progress quests,but can interact with other things, europe should have more and better faster servers .

  • Templarkeira Templarkeira (@Templarkeira) reported

    @playnewworld Are the servers down? I'm trying to access Eden where all my friends are residing.

  • Saints_Legion TheSaintsLegion (@Saints_Legion) reported

    @Kcsnipa @playnewworld Jesus bro, let them sort the **** out. If there are server issues it has to be sorted. Whining about it isnt going to do anything - Literally happens to every single game on release.

  • NotZenns ZEN #Lv (@NotZenns) reported

    @DOPESTSOLDIER @playnewworld Obviously I was expecting some problems I’m not stupid but at the same time all my friends got in no problem so sorry I’m annoying about but I can at leave what’s your YouTube channel with your entirety of 20+ subscribers 👍

  • Biszkoppto Episcopus (@Biszkoppto) reported

    @playnewworld Now i got internet connection error.... WOW

  • LisaMoonless Lisa_Moonless (@LisaMoonless) reported

    @playnewworld Thanks for making it worser. Now im stuck at getting into que, error kicked, getting into que, error kicked, over and over. And while this happening, the quee keep growing by thousands more.

  • turkial46118036 turki al (@turkial46118036) reported

    @cypheroftyr @playnewworld Habibi we are waiting stop fuckking sending egirls streaming just fix ur servers

  • ArnyDared DaredArny (@ArnyDared) reported

    @playnewworld Does anybody have lag? My pc is a pretty good one and i have bad lag when i am turning, and looking around 😕

  • rushorkk Alexander Morris (@rushorkk) reported

    @Mattia96228694 @playnewworld steam refund system isn't meant to be used for trying out games. it's for compatability issues.

  • mrpengu08591090 The_P1ngu (@mrpengu08591090) reported

    @playnewworld fix your servers ffs, im waiting 3 hours in lobby

  • RogueSki SkiRogue (@RogueSki) reported

    @playnewworld Login is not working

  • HBTriblexXx HB | TriblexXx (@HBTriblexXx) reported

    @playnewworld The servers are back online, but the login servers aren't online to connect the login queue. When it will fixed?

  • PEPPIMCPEW PEPPIMCPEW (@PEPPIMCPEW) reported

    so i make a character, servers go down for 15 20 mins, no problem, the problem I have is that the server I had my character on is now locked and I cant login but your ok with me making a new char to go sit in ques on a different server? wtf @playnewworld

  • MaximeImpius Impius (@MaximeImpius) reported

    @playnewworld Login Servers are still getting hammered. It's impossible to even join the queue.

  • Kcsnipa Kcsnipa (@Kcsnipa) reported

    @playnewworld OMG, what did i get excited for, its over 15mins, now we got login issues

  • chrisb99_uk Chris (@chrisb99_uk) reported

    Anyone actually able to play yet? Can’t login anywhere or join the login queue 🤷🏼 #PlayNewWorld