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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Gyun Nah 🦄
(@gyun_nah) reported
@playnewworld Had a good morning @playnewworld but then the game error locked with crash report sent and now sitting at 1300 in queue.#PlayNewWorld
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HIGHBALL
(@Highball_Stream) reported
@playnewworld The main issue I see with limiting people to a single server is, anyone who is a big time streamer, if/when they join said server, the queue times are going to jump up every time. Most of the streaming platforms have selected a "home" but with them comes thousands of supporters.
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bolorny
(@_bolorny) reported
@ShowNwo @playnewworld 495,000 of them are in login queue
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Carlos Gallego
(@Vayruss) reported
@playnewworld It seems that the month you took after the closed beta in order ti fix this kind of problems was in reality to induce a bigger hype and try to sell more games. This is the kind of message you are sending to the community.
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Evocybernation Gaming
(@evocybernation) reported
@Steam @playnewworld @amazon - Transaction failed with error code 408. My game is going through Steam, what is going on?
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Miss Atomic
(@TheMissAtomic) reported
@JackBascom @playnewworld I've been in for over and hour now and I've had no lag or in game issues! it's just the queue time to get into the servers that's long but they've already added close to 20 new servers today alone to combat the wait times!
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Bahadır
(@bahadircolakkk) reported
@playnewworld FIX THE GAME
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Jacob
(@jacobruschel1) reported
@playnewworld Love being stuck in the queue and getting error communicated with login queue. Retrying….. so great
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Dank Apes
(@DankApes) reported
@playnewworld Which ofc, causes alot of issues if allowed, same reason the faction switches aren't allowed to a faction thriving from one dying. Food for thought, and just want clarification to pass.
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Smokey DFU
(@SmokeyDFU) reported
@playnewworld Just has a reasonable thought regarding the server issues. Is there a way that the different server "groups" can allow us to move between them with the same character? So if for example tau servers are all the same and we just log into the ones that have space?
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Fancy
(@HeyImFancy) reported
@playnewworld Can ya'll like fix this "Failed to join login queue"? I've rejoined queue 3 times and I'm going backwards. At least give us some grace period for your ****-ups.
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Vanityh †
(@Vanityh666) reported
@playnewworld Please, any news about the problems on Spain servers? thanks
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DDGEazy
(@DDGEazy) reported
Had to DC to relocate my router, was getting some bad lag... Now we wait and wait for server Queues..... @playnewworld
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Chads
(@chadss1976) reported
hey @playnewworld instead server pop cap so low maybe increase it instead of spinning up new servers. if they crash then revert changes. would be nothing new to me for an mmo launch. people have friends they want to play with and not wait on a transfer to do so.
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Budweiser Bahadır
(@bahaacolakk) reported
@playnewworld FIX THE SERVERS
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Niccoli00
(@niccoli00) reported
@playnewworld Though a 2 hour queue time after a crash sucks, this has been a much smoother launch than many other MMO I have played. Seriously need to get these queue times down tho, 2 hours... hopefully it doesn't crash before I get there.
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Yehosha777
(@Yehosha777) reported
@playnewworld Fix your queues!! Queues are apart of any new game launch. I get it. Getting kicked out repeatedly only to have to wait over and over again is unacceptable though. So glad I took a day off work to stare at a queue screen!
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Dabzsy
(@dabszy) reported
@playnewworld This will not solve the main issues, which is streamers are a big attraction for players, most players are never going to want to move, the ques will constantly be a problem. Please find an alternative solution, thanks guys.
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ZEN 🎩
(@zencryptt) reported
@jackuncapped @playnewworld I played the beta and enjoyed it a lot! Obviously had some errors that I hope they fixed! But it has so much potential IMO to be a great game
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Uncle Pyron
(@UnclePyron) reported
My experience in @playnewworld so far: Create character, wait in queue behind 1083 other people to log in, finally get logged in and play for a bit, notice titles and achievements are bugged ans only say un-initialized, log out to try to fix, back in queue behing 889 others.
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Jackobuddy
(@jackobuddy) reported
@playnewworld are you aware of an issue where, after logging out and relaunching the game, the world list will not load and your character list will not load? The server list will eventually give a timeout error. Multiple of my friends are having the issue now.
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MeikelKay
(@MeikelKay) reported
My @playnewworld Day 1 experience: Get online at 8 AM into a 2500 ppl queue. Get to play at 11 AM, have a disconnect at 11:30 AM, then sit in various queues for the next half a day. I just got kicked out of position 140 and am now back in position 1500. Tomorrow is another day!
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Tom tom
(@Trosterz) reported
@playnewworld Great day of launch, played 2 hours and spent 14(!)h in login queue. Shameless company. Game had lots of potential but this company doesnt deserve us after all this bullshit. Deleted the game, disgusting.
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Gort Weneedunow
(@Smaktakular) reported
Someone get #JeffBezos on the line. He can launch a penis rocket at the problem! #PlayNewWorld
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ProCensorshipAutist
(@Grieveston) reported
@playnewworld @ochapeieiro I got the unkillable glitch. It may have do with you drowning. Cuz I drowned and respawned and nothing could kill me.
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The404
(@Thereal404c) reported
@playnewworld Got to play for 15 minutes then fatal crash back to the queue with me.
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Kareem Shaheen
(@kshaheen) reported
@playnewworld Hi please figure out the insane login queues so I don't have to lose more hours of my life grinding renown in WoW
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Sweet T
(@Sweet_TGaming) reported
@playnewworld Can we fix the queue for open world vs new players? I’ve been sitting in queue for open world for hours. New players are constantly getting in and now I can’t play.
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🕹️ Just Elf 🎮
(@Psychotic_Elf) reported
ok so at 9:30am I jumped in queue to hop on the server with my friends in @playnewworld and was 5300 in queue.... I waited and finally at 4:37pm got to 1 in queue.... then instead of loading me in it said "connection error unable to connect to server" and kicked me back to the MM
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Wozzmatic
(@wozzmatic) reported
Logged out of @playnewworld then decided to check what queue was like by trying to log in 30% bigger than previous login 5 hour queue I just can't commit to a regular stream schedule with this game so I won't I'm sorry If I can get a fast q ill play this, otherwise something else