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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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brock
(@roylance_brock) reported
@playnewworld Is it possible to let characters be fluid between servers until the issue is fixed? Just a temporary fix...
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Ryan
(@ryan_mack13) reported
@playnewworld I just waited in queue for 3 and a half hours just to get a failed to login error. Let me switch servers ASAP
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BongoDuck
(@trespasser543) reported
@PhillyPTV @playnewworld We have to look at what the engine can actually handle. The lag with stuff like that would just make playing Less fun. They are load testing right now trying to see what the upper end of population cap it can handle
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Matthew
(@mtteux_) reported
@playnewworld SA server need a fix in dungeons lvl 25!!
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Zavok1
(@Zavok11) reported
@playnewworld Fix SA Servers :(
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Ezekiel Birch
(@BirchEzekiel) reported
@Warmast44200762 @playnewworld I was reading another post that this is the plan but if they allow everyone to transfer, it will overload the new servers and have the same problem. They need to find a balance before they can allow people to transfer around.
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SMOOOTH ⚜️
(@smooothoperata_) reported
@playnewworld Y’all they have to solve one problem at a time. The long ques are the bigger issue
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Zach
(@Manacaym) reported
@playnewworld More servers wont fix this issues! stop adding more servers you'll have to merge to high pop servers and run into this issue again!
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DakovP
(@Deltapie7) reported
@playnewworld CAN you please fix the error happening when in queue, was in q for hours to just get an error and have to go back in the list...
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Skor
(@Mauricio_Arrr) reported
@playnewworld FIX ARMINE FIX COMPASS
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StrykeLightning
(@StrykeLightning) reported
@playnewworld The issue is your adding new worlds but no one is going to them. I've been trying to get into the server I started in. But no one wants to start over. It's been 8 hours. Can't even get in. Adding new servers isn't helping
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Jerec Suron
(@JerecSuron) reported
Hey @playnewworld I really love the game, but really wish you'd address the queue problem. on a server with my friends but when they can't even login because 2000 player queue. I don't think "more" server is really the solution. We work so hard to pick the one we are on.
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Mish
(@MishArcadia) reported
@playnewworld I would like to play new world but I’ve been in a login queue for over 5 hours. Maybe I’ll try again tomorrow.
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ValkanGaming
(@Valkan_Gaming) reported
@playnewworld that not fix the issue at all. im playing on tuma server, we have no Q at all until some trash streamer join the server and now i have been trying to play for 8 hours. and when the Q go to 0 the server kick me and Q again. no way to refound the game...
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simplify20
(@simplify204) reported
@playnewworld Overall loving you world few bugs that need to be fixed Get to Q. fix The wait long to get in
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👽 Rhodes 👽
(@Rhodes_Corpus) reported
@playnewworld No one cares, fix the current servers or start letting people transfer to different server
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Cαuã Picєtti
(@cauapicetti) reported
@playnewworld I'm getting fatal error everytime i try to log in. I wait in queue and when i try to get in, it happens.
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Flappyzinhoˢᶠᶜ
(@flappySFC) reported
@playnewworld Fix first dungeon on naraka, please !!!
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[ El VanKe ]
(@vankellyn) reported
@playnewworld Why do they create a game that cannot be played? Give me back my money! You spend hours waiting in line to be kicked out to the minute and wait again at position 2500 for 4500 to disconnect, since only 2000 are playing at the same time. EXPAND THE SERVERS !!
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Benja Muñoz
(@benjamnzp) reported
@playnewworld Fix Amrine bug in SA pls
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TheIncredibleMelinatedChef
(@HeadNinja1nChar) reported
@playnewworld Fix your ****
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Benja Muñoz
(@benjamnzp) reported
@playnewworld Fix Amrine in Naraka server, its unplayable
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BigDaddyC
(@CCBigD) reported
@Nullsan_NA @playnewworld What are the errors you are having? Genuinely curious.
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𝖏𝖕
(@lordsazoh) reported
@playnewworld Pls, fix the dungeon's on server SA
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Kovak
(@KovakZero) reported
@playnewworld Oh ****! I made it in after a 2 hour wait(random disconnect after 45 minutes. Never "lost connection" with anything else that was running). Good thing too! Not like I'm laying down to sleep for work in the morning. @outriders #refund @BlessUnleashed
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Nullsan
(@Nullsan_NA) reported
@playnewworld Fix the errors crashing our GPUs so we can play without worry.
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Jon
(@Lyrcmck) reported
@playnewworld Server capacity is the issue
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Treej
(@Treej720) reported
@Narghash @playnewworld Are you still having this issue?
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Skor
(@Mauricio_Arrr) reported
@playnewworld FIX AMRINE
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typeeng
(@typeeng) reported
@playnewworld Sick, just fix the queue times and we are set. *firm handshakes to the devs*.