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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lutharr101
(@Lutharr101) reported
@Targ35618266 @playnewworld difference is the game code is not the issue. Amazons poor running of servers is. Huge difference. NW is trash because the game itself is garbage, nothing to do with the servers.
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envyy
(@SirEnvyy) reported
@tygarlily @playnewworld It was a unfortunate fate, first merge brought a lot of problems. Happy I wasn't there for second merge. Hoping the game goes in a good direction when I revisit it months down the road.
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NAFFER
(@NAFF3R84) reported
@playnewworld Give the Servers some Love - be Server´s Valentine - Eu Servers lagging -.-
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chinesebrah
(@chinesebrah) reported
@playnewworld Can you fix Bengodi?
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Lutharr101
(@Lutharr101) reported
@Targ35618266 @playnewworld funny cos im playing lost ark atm and its everything and more of what it claims to be. Only issues the games having is the Amazon side of things because they cant seem to understand there are more people in the whole of europe than the USA so screwed the server populations.
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زئير
(@Huseinalinasser) reported
@playnewworld can you fix the bug with the shield ??? the stats (+15) is not registered ( not there ) when the shield is sheathed
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Sunny
(@mr5pacely) reported
@playnewworld Anybody else having issues logging in after the merges? The character select screen just infinitely loads. I’ve tried verifying the game files twice, I’ve completely uninstalled and reinstalled and I still have the same issue. Any help?
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Lightor
(@The_Lightor) reported
@oldmate_royal @mwood_1 @playnewworld I think it's when someone says "best MMO out" when you can point to multiple, big, objective problems with the game, it just comes across naive.
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Joe Risk
(@NotXilent) reported
@DaPaulerBear @playnewworld @Rust_Shift They gave us content to get us through the month of bug fixes. Not a difficult concept. Mutations in no way killed the game. If anything it saved it from complete failure. They’ll fix major bugs and continue end game progression next month. Such a simple concept.
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MAGAforever
(@Emmany4life) reported
@playnewworld Shut the servers down
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joe redman
(@joe_redman) reported
@playnewworld I'm worried that this is too little late for NW, you've had time to fix bugs but released crappy mutations instead. I have a feeling this will end up like crucible. BTW how much did you pay this people for good comments? You wrecked a decent game.
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Jack Ryan
(@Jack_Ryan71) reported
@playnewworld HEY! where are these skins at? hurry up and release them already its now valentines day fix your bug and release them!
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Targ
(@Targ35618266) reported
@DarkWarrior555 @playnewworld it's a new game, & I know it's hard to believe in this push button world but not everything happens on demand. I've been in multiple MMO's everyone had major problems at launch that are now very stable & successful. This game is fun & has major potential. I play everyday lvl 60
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Connor
(@Poofzi_) reported
@playnewworld Another braindead move. Locking Eden the only server people want to transfer to and PVP when the server can’t even pop OPR’s.... truly mind blowing operation you have going on over there. Stupid ***** are beyond detached from the game. Still can’t fix slow bug 👏🏼
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Gelerme
(@Guilherme57D) reported
@brontysan @Ayo_ItzRed @playnewworld Bcs the game is good? There are issues? Yes. Do I trust amazing game studios? Yes. Do I have a life and didn't finish the game in 3 months? Yes.
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Azor
(@AzorPT) reported
@playnewworld Hey @playnewworld why we are having so much lag after this merge? It's insane and players are getting tilted and not having fun... BTW the merge of my serve don't make sense and it's not that full again, Harmonia server in CET
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chris dall
(@chdall) reported
@playnewworld You gonna ever fix the game or just keep moving people around till all that's left are bots and hacks
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld gonna let ppl know about a patch tonight? Lol the worst communication of any game ever. 2 hours to fix you idiots having skins that crash the server and to fix the money hungry companies housing taxes. Thank God the company with 5m in the treasury can get to 6 now
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DaPaulerBear
(@DaPaulerBear) reported
@playnewworld @Rust_Shift That's what we're worried about. Mutations basically killed the game. Maybe fix current bugs rather bring in more content that will drive the remaining players away.
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Luke Doughty
(@Sinnaji) reported
@playnewworld After 60+ days played in game. Months and months of wars. The constant lag and bugs have finally pushed me to quit your game. It should not take this long to fix bugs that destroy the core of your endgame. So much potential. I'll check back in a few months.
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MrH2Osolido (Manu)
(@MrH2Osolido) reported
@playnewworld Fix the Begondi's server, the login is **** for days ago...
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Chris
(@4amLonely) reported
@NoobatronPrime @tygarlily @playnewworld You get lag multiple times an hour, population is at an all time low sadly, if you wanna do opr you'll be waiting hours. I wouldn't waste time on the game unless you plan to goof off with friends and PvP each other
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Edras
(@Edras1985) reported
@amazon please dont screw up @playlostark like you did with @playnewworld with your server issues. Add more servers to EU and let us play...
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Targ
(@Targ35618266) reported
@Lutharr101 @playnewworld & u don't like NW I get that. I've seen this yr Devs responding faster to issues & quality going up but people don't want to talk abt that. If u left the game because ue like lost ark, have fun but why come here & trash NW. I see no constructive feedback to them.
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pl4ydaoc
(@pl4ydaocphx) reported
@imhawlzz @Saynttv @playnewworld You must not follow new world enough to know that the bug fix month is here
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Alex
(@lampe_x) reported
@playlostark EU isnt even able to access the freakin que. imagine havin such a bad service that customers even start to complain to not even be able to que rather than play the game (they paid for). this launch is even a bigger joke than @playnewworld
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ComicBooksPlus
(@4ColorCrack) reported
@MicahGreaney @playnewworld Lol Lost Ark is a 3 year game. Yeah it's going to be more well polished. It also isn't even the same kind of game. It's going to face the same problem with players leaving because they only started playing because of the hype
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Flawz
(@Czn42602020) reported
@playnewworld lets transfer to another server and have the exact same issue. good job!
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MrH2Osolido (Manu)
(@MrH2Osolido) reported
@playnewworld Fix the Bengodi's server, the login is **** for days ago...
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Too bad your armor designs are garbage in-game and the server lag is ridiculous for such a low population.