New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/22/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • albordestreamer alborde (@albordestreamer) reported

    @playnewworld Yes. But the time between your team reviewing the case, the kid is going to eat the entire ban. And the problem is not only the fact of appealing to the BAN. The problem is not knowing the reason why you have been banned. The reasons or cause cannot be limited to a single word.

  • jurgi877 big_daddy (@jurgi877) reported

    @playnewworld maybe fix blunderbass GS ....

  • MJB6967 MJB 6967 (@MJB6967) reported

    @playnewworld Any fix for those who opened the new dungeon chests and got 500 GS items who can no longer get them at or around 600?

  • Tim43205953 Tim (@Tim43205953) reported

    @playnewworld @Steam Im experiencing quite alot and high ping spikes since the update...never had this problem really but my internet itself is more then fine. Pretty unplayable at the moment :(

  • AJ_47biotch aj_47 (@AJ_47biotch) reported

    @playnewworld This is actually the best news to get because it means no new problems being added and maybe a chance at the existing problems being fixed. Pretty sure I've crashed the in game report system for bugs with the amount I've logged, let's hope this improves.

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @Lecruidant @Stupadasso8 @playnewworld funny thing is at certain times the role pages let you change the rules of each role. But regardless it says the withdrawal limit applies to every role.... They should've finished the game before releasing it. Now they are losing everyone, trying to pump content, and still broken

  • xMiracle45 xMiracle45 (@xMiracle45) reported

    @bhvDRIFT @playnewworld Game is terrible and terribly broken. End game content is virtually non-existent. This game could have been great however a very loud minority influenced the devs down a different path that left this game wanting in soo many areas.

  • _NC_Vet_ Brandon The Veteran (@_NC_Vet_) reported

    @playnewworld @Steam Lol. Even after a content release you need to do this to try to up the numbers. Should have listened to the players and delayed the release. Was not ready and still isn’t. Need to do a FFXIV and take down the servers and fix your issues and add actual content.

  • redtrashpandaVT RedTrashPanda 🇦🇺 ☕ VTUBER (@redtrashpandaVT) reported

    @playnewworld @Steam Customer support that HELPs players with issues and doesn't just leave thousands of players with unworthy bans in a sea of auto-replies would bring players with thousands of hours back to the game. Why come back if AGS doesn't care about their hard work? Why reinvest?

  • JediSeventyOne Jedi 71 (@JediSeventyOne) reported

    @playnewworld This is the fix I was looking for: 👋 Fixed an issue with storage chests not increasing available town storage total.

  • Mensh3_ Shane (@Mensh3_) reported

    @playnewworld Gonna fix the drops for Tempest Heart bosses, or is Isabella still going to drop nothing but a Common Regen Potion?

  • bhvDRIFT Chris (@bhvDRIFT) reported

    @josephsherlock0 @playnewworld if i recall correctly that issue was fixed almost immediately and was caused by FPS spiking extremely high numbers in the main menu / login screen due to it not being capped and low load

  • lurch_lurchi Lurchi Lurch (@lurch_lurchi) reported

    @playnewworld @Steam Wow this is the most desperate attempt to manipulate people to play your broken game. I will not buy anything ags touches in the future

  • bhvDRIFT Chris (@bhvDRIFT) reported

    @DracEssence @playnewworld player drop from 10-30% is normal for ANY new launch game. This game had issues, yes. but was undoubtedly victim of negative influence from content creators. i truly believe anything to the contrary is simply wrong. maybe 90% is an overstatement though. yeah, lol

  • TheZigZagGamer ZigZag (@TheZigZagGamer) reported

    @dougblizz @RBaileysfather @playnewworld no, it just wasn't that good lol. You can like it but don't pretend it's great and don't try to tell other people they should play a game with next to nothing to do and "wait" would you wait in line only to get to the front and not be given any service?

  • MMO_Ike Ike (@MMO_Ike) reported

    @bhvDRIFT @FeralForlorn @playnewworld The game has numerus flaws, bugs, and issues and bad design philosophies. It *could* be such a good game, but it's going to take years of building from the ground up. 90%+ of the players didn't quit because of a bandwagon, those millions of people didn't like the game.

  • GeezerGaming89 Geezer (@GeezerGaming89) reported

    @playnewworld storage chest bug fix 🙏

  • matjrix matjrix (@matjrix) reported

    @playnewworld Please reset Tempest quest, totally unfair that due to your coding error we do not get the loot from the containers after grinding it at launch. Doing this would only encourage people to grind the new dungeon even more.

  • _NC_Vet_ Brandon The Veteran (@_NC_Vet_) reported

    @WanderinMisfit @playnewworld @Steam And that right there is the issue. Gamers have gotten lax in our acceptable standards for games. Publishers know this and take advantage. It’s a dead game and those that refuse or just have no standard keep it on life support.

  • imHeartlessW Heartless Woman (@imHeartlessW) reported

    @playnewworld Does this fix it if we already opened 1 of the Tempest Heart reward caches?

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Will this also fix Isabella's loot drop? I've been tempest 4 times and only gotta common weapon drops from her. She has great drops up until the last fight

  • ScottCrumb2 Scott Crumb (@ScottCrumb2) reported

    @playnewworld Please reimburse people that opened their boxes already. It is not fair that we are all screwed out of one time issue legendaries. These are the best looking skins in the game with also some very good perks. Make this right AGS.

  • drestor17 Derrick - AndreNicky (@drestor17) reported

    @playnewworld Ice gauntlet is broken.

  • Cinematic_RaFF0 Raffaele Fiorillo (@Cinematic_RaFF0) reported

    @ZeeHiltzy @playnewworld That's the problem when u tell the truth to fanboys

  • Rogue_icewolf Rogue Icewolf 💜stand with Leigh anne💜 (@Rogue_icewolf) reported

    @playnewworld can you also fix spawning to house's where the world doesnt render and takes like 5mins to do anything happens with my two houses also my friends house's as well @playnewworld

  • RBaileysfather Ruger&BaileysFather (@RBaileysfather) reported

    @dougblizz @playnewworld Bruh the game flopped as hard as Anthem. Leveling was the most cut and paste thing ever for quest design. End game progression is the worst out of any MMO I’ve ever seen. Not to mention the major duping issues and just lack of depth for actual design for gameplay

  • StudiosAsteroid Asteroid Studios (@StudiosAsteroid) reported

    @playnewworld People have already mentioned it so just bumping the issue, when are the quests going to be reset for the Tempest Soul rewards for those that already opened caches?

  • kendeer11 Kendeer11 (@kendeer11) reported

    @playnewworld could you please fix your ban appeal processes? Many of my friends are getting banned for minimal reasons, ex. writing all caps in a global chat message. It really seems once you get our money you lose respect for your client/fan base. If you need some tips or

  • TheGarruk Garruk (@TheGarruk) reported

    @playnewworld @Steam I feel like In order to get most people back that left, you’d have to fix all the game breaking bugs and gold dupes, add new content so it doesn’t feel like you’re seeing the same 5 mobs and then relaunch the game with all servers being wiped so that it’s equal for everyone again

  • FMorchant SpitFire 🇺🇦 (@FMorchant) reported

    @pinoyjoyy @playnewworld Try GeForce Now cloud gaming service