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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@OhmsAreFutile) reported
@playnewworld Orofena gives a "Login unavailable: World is under maintenance." message when I try to log in, but other servers work fine. I need more of that juice! Help!
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BigKalob09
(@xFatAssassin) reported
@playnewworld @Steam I keep getting the error "steam must've running to play". I've reinstalled steam, new world. Verified files for the game what can I do to fix this?
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Ryan Jones
(@ranzerain) reported
@playnewworld how do you fix the “Steam must be running to play this game” “untrusted system file” steamclient64.dll errors?
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TheUnicornPharaoh
(@UnicornPharaoh) reported
anyone else having issues with @playnewworld on steam giving false @TeddyEAC errors and not letting you start the game??
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MadBadHated
(@TheFakeMadBad) reported
@playnewworld Easy Anti Cheat is blocking steam after an update. Any eta on a fix?
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rob
(@Mazixr) reported
@playnewworld games bugged with the anti cheat and steam update, pls fix also everyone on new world dont close unless you plan on hopping off for the night, game wont let you back in
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Noah Tatoyian
(@FuTuReChAsEr99) reported
@ShawnBradleyK @shawnwsl1 @playnewworld Yeah I’m having the same issue
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peter mack
(@peterma65457326) reported
@playnewworld @SerMedieval are you *************** ? survive i just want to log in your game is broken again it wont recognise steam running so stop making stupid posts because you have clearly not set yourself up to succeed !
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Noah Tatoyian
(@FuTuReChAsEr99) reported
@shawnwsl1 @playnewworld Yeah that’s what I was saying after I did that it just says that when I try and join the server so I think it’s just ****** and we have to wait until new world wants to fix it.
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shawnwsl
(@shawnwsl1) reported
@FuTuReChAsEr99 @playnewworld wait now i have a problem. in game it says connection error/ connection registration did not arrive in time: CalendarConnectedMSG lol wat
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DapaDaRapta
(@DapaDaRapta) reported
@playnewworld when will the easy anti cheat error be fixed for steam?
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prec1no
(@prec1no) reported
Hello from Brazil @Steam I would like to play @playnewworld . Can you do something about the problem??
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ᗰᗩTI ᗩᑎGᑌᒪO ⏩
(@mati_angulo) reported
Oct 7 Error- In the afternoon i was playing normally and now i try to play and now it happens this ERROR- Steam Must Be Running To Play This Game- @playnewworld @Pineaqples
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Devyn B
(@devynthedm) reported
@playnewworld please fix your game so people can actually log in. So far a big waste of money...
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Scub
(@itsScubby) reported
@playnewworld I can't launch the game. getting "Untrusted system file" Error code by Easy Anti-Cheat
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jacob verissimo
(@Jake_Verissimo) reported
@playnewworld @SerMedieval Whats being done about the unrecoverable error code? Can't launch the game no matter what I do. Alot of people are having this problem. Pls reassure the community you guys are fixing it asap.
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Chad Frasier
(@chadfrasier18) reported
@Steam @playnewworld hey wanna fix the game? Can't even log in to play now because of an error on steam. Wtf was playing logged for 20 minutes now get an error "Steam must be running to play this game. Make sure you are logged into Steam, then try again." I've tried everything.
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shawnwsl
(@shawnwsl1) reported
@playnewworld any fix on the problem with EAC or if deleting the EAC it gets you in but then gets stuck at character select? ?????
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Jore
(@Joreftw) reported
so @playnewworld doesn't play after update, gg's. keep getting error messages :(
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Shon Alexander
(@ShonAlex1) reported
@HeyIts_MaxTV @playnewworld I think it's after updating Steam. My Steam restarted for an update after I was just playing, then I did it and it started this error.
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Clayton Redmon
(@Teh_Clay) reported
@TeddyEAC @Steam @playnewworld Found work around you need. I had a buddy send me his steam file since he hasn't updated steam yet and i removed the file it's saying is causing issue and replaced it with his and i just launched game no problem. Send me a dm I'll send you the file.
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yeezyfbaby
(@1800blockyeezy) reported
.@playnewworld hey what’s up with the ‘steam must be running’ error code I’m tryna #playnewworld but I can’t :/
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satta
(@sattatv) reported
@playnewworld It appears the latest update broke Anti-Cheat and a whole bunch of people can't log-in due to a error message "Not logged into steam" and googled suggestions are not fixing it.. Is there an ETA on the fix please?
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Pagong
(@Pagongg) reported
@playnewworld Hey your game is broken cant launch the game. unrecoverable error **** Unistall and reinstall does nothing
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Connor 🐝🇻🇦
(@Shrimp_Tako_) reported
@titan_cosplay @playnewworld It happens with any game that has EAC. It’s a steam problem not New World
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NSG_NaPPy
(@NSG_NaPPy) reported
@iamKN568 @playnewworld @Steam_Support Same, had no issues before Steam update
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Damian Stout
(@drumad3_) reported
@playnewworld @TeddyEAC sup? Games broken. I want to play games with my friends and I can’t get into game. Reinstalled all of @Steam too. Ugh
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C. M. G.
(@_CMG17_) reported
Anyone else getting an #EasyAntiCheat error about @Steam Client64.dll when trying to start a game of @HuntShowdown or @playnewworld... seems to be only certain games w certain EAC versions? #help
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Jake
(@Jake80383670) reported
@playnewworld Your game isn't working due to the steam update and the anti cheat software. Its impossible to log in. This needs to be fixed ASAP and shouldn't even be an issue. Relying on 3 servers for your game to run is ridiculous FYI.
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Matt
(@DocG589) reported
@Steam Is anything being done about all of us who are unable to play @playnewworld because of your update? When can we expect a fix? When can I expect to be compensated for not being able to play the game that I own because of you?