New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/17/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Alcsaar Alcsaar (@Alcsaar) reported

    @playnewworld How is there no dual wielding? Why am I forced to use a sword if I want to use a shield? Why are there no daggers? This games weapon system is already not great (tying abilities to weapons) but the lack of variety is also a serious issue

  • Anime_BJ Anime_BJ (@Anime_BJ) reported

    @playnewworld is the Twitch integration broken?

  • George06316035 Mini D (@George06316035) reported

    @playnewworld When we can login waiting hours still in que :(

  • mantha3l Mantha3l (@mantha3l) reported

    @playnewworld Very few MMOs launch without issues, but this server cap you have set is ridiculous. What made you think 30 or so servers with 2k capacity would be enough for the entirety of EU??? Looks like nothing was learnt from the alphas / betas

  • Kniighty knighty (@Kniighty) reported

    @marvba11 @playnewworld having the same problem on Bifrost

  • worldbestmCL worldbestmCL (@worldbestmCL) reported

    @ShowNwo @playnewworld Ye cause 2 Million cant Login.

  • FaresAlAbdalli فارس العبدلي (@FaresAlAbdalli) reported

    @Mayed_Alf @playnewworld I didnt have issue with classic wow on release weird. Bro i was stuck queue 7 hours today so. Idk hopefully they fix this.

  • Doomagheddon Agheddon (@Doomagheddon) reported

    @playnewworld Fixed - for whatever reason i had account connection issues. Un linked and re linked amazon to steam. Fixed it.

  • Nightcodex Neo (@Nightcodex) reported

    @playnewworld A grace period would be really nice tbh. Crashing and goin back in 10k Q :) Crash once cant play for the day. Any look on increasing server capacity?

  • goblinfanatic Gobbo (@goblinfanatic) reported

    @playnewworld Real cool getting to position number 1 after 3 hours only to get an error. Nice.

  • Brzvczu1 Brzvczu (@Brzvczu1) reported

    1. You are buying the game 2. You install 3. It turns out you can't play because the network is blocking you from accessing the servers 4. None of the given fix options work 5. Zero help from support Good Job @playnewworld

  • 1deeps1 nexusphere (@1deeps1) reported

    @playnewworld i died and the game would not let me respawn anywhere. Other people are having the same issue. Had to relog to a 25k que kinda feels bad after waiting for 5 hours to get in..........

  • KLC1990x Koen van der Lem (@KLC1990x) reported

    @playnewworld Login queues are totally fine; the fact that finnaly after hours you made it to the start of the queue and get the error "Failed to join Login queue" and get pushed back ALL the way towards the end of the queue again is unacceptable.

  • Zodiamqt Zodiam (@Zodiamqt) reported

    @playnewworld So what are you doing about the server capacity? I have been queuing since 8 AM CEST, just hit 700 and was met with login service exception and sent back to 21k..

  • OFFICIAL_ARIKTV Arik_Official (@OFFICIAL_ARIKTV) reported

    This is the worst crap man 1.5 hours in a que to play @playnewworld right now!! This is a terrible way to start like damn I had now issue in any of the betas getting in this server then bam all of a sudden 14000 people trying to get on this server? Like I don’t think so!!

  • SoloHikerUK SoloHiker (@SoloHikerUK) reported

    @playnewworld I don't mind having to queue, as it's worth the wait. What I have a problem is after waiting hours in the queue, I get login error and have to start all over again. 😔

  • bjeaurn Bjorn 'Bjeaurn' (@bjeaurn) reported

    @ZFSheep @playnewworld @TEAMEVGAUK Is this with only the EVGA cards? I recall vaguely this problem was with the 3080/ti line as well?

  • mandanaland Marshawn Lloyd mandanaSTAN (@mandanaland) reported

    @Crooklynkat @playnewworld My favorite thing so far has been waiting to login, although my least favorite thing so far has been waiting to login. Overall, I'd say my experience has been waiting to login.

  • Liam_smith22 Liam Smith (@Liam_smith22) reported

    @NiftyZauper @playnewworld Yeh spend 40 mins in the q and get an error, yeh great job.

  • Mrdjay62 8976 (@Mrdjay62) reported

    @playnewworld @FelixScollen We need bigger servers new worlds wont fix the problem listen ti the community please dont be like EA or ur game will die FAST

  • hafwreck WrecKLess (@hafwreck) reported

    @playnewworld 8000 player queue. WOW!!! so i wasted money on a game that has **** *** servers. what was the point in releasing the beta if you couldn't even fix the sever issues. this game isn't finished.

  • ShowNwo NWO Show (@ShowNwo) reported

    @goblinfanatic @playnewworld haven't had an issues after we stopped going for the biggest servers out there... try a server with a lower population. we moved 6 guides off morrow to and everyone is playing now

  • Memnoch5951 Giovani Vazquez (@Memnoch5951) reported

    @playnewworld I can't seem to launch the title... I did not have this issue with the beta. It seems to be due to Easy Anti Cheat and an "untrusted system file." Currently scouring the internet for a fix, and hitting up my IT buddy.

  • EmmanouilEisa Emmanouil Eisa (@EmmanouilEisa) reported

    @playnewworld I prepaid for this game a year ago , how can you treat a customer@like that ??? It’s like waiting 10 hours in a restaurant to eat ... you have 300.000 people in ques and 150.000 playing where is the fairness in that ? At least shutdown the servers and fix theproble

  • friggnmcfarlan Nathaniel McFarland (@friggnmcfarlan) reported

    @playnewworld Awesome game but server capacity needs to be increased. Lag detected. kicked out. 650 person queue on one of the low pop servers. Not sure what you could do about login queues with server capacity reached. Except kick people out with lag detected I guess.

  • Andar_Wyn Gaming Dad (@Andar_Wyn) reported

    @playnewworld @playnewworld If I order a login using Amazon prime will it be faster than waiting queue!!! I didn’t spend £44 to watch a number tick down slowly!!! Completely useless.

  • Douk_a_cute Always Bet On Douk (@Douk_a_cute) reported

    @playnewworld The problem is that people are forced to queue for a certain server that them and their friends all decided to play on. Adding servers won't fix this, max capacity raising will ruin the game (map is build around 2k max), so introduce a server transfer.

  • NaluticWOW NALU💋 (@NaluticWOW) reported

    @Bigntastymj @playnewworld That crash was dumb and now you have to wait...

  • redux09 redux09 (@redux09) reported

    @playnewworld I've been in que for 1.5 hrs at the same position 55 in que is it broken

  • kmanderson17 Kirsty Brault (@kmanderson17) reported

    @playnewworld 2 hours in the queue, get to number 65 to get an error and be kicked to the back of the queue 😫