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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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RagnarozSR
(@RagnarozSr) reported
@Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as many players as available server slots.
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Redacted IXI
(@RedactedIXI) reported
@playnewworld been waiting an hour to get in to have an error…. I got to get some play time in before doing adult stuff…really need a stress reliever rn
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𝗔𝗹𝗲𝘅 𝗖𝘂𝘀𝗮𝗰𝗸
(@awcusack) reported
@Antiprojektz @playnewworld Quick tip, if you get that error just click “OK”. Do NOT click Play again. In 1-2 minutes, your queue prompt will resume where it was! I had the same issue haha.
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Mishap Gaming
(@MishapGaming) reported
@playnewworld 4th time getting booted from queue, is there any fix for this, or is this just a wait for a fix thing?
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Matt
(@MattyGorm) reported
@Sporesygg @playnewworld I actually think it was intentional so that servers wouldn't crash. They're gradually upgrading them to hold more than 2k people per server. But yeah, wish they started with a higher capacity to begin with.
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Jani Karlsson
(@JaniKarlsson) reported
@playnewworld Good luck but time to #PlayNewWorld is 2022 or when queues are gone, not 2021. I hope @amazongames will fix it by then. I am back to @TESOnline until then. Also hopefully it won't be such a running sim then too. Sprint/mount/fast travel.. potion? Good luck.
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rlo
(@rloiwnl) reported
@playnewworld Waiting 1,5h in queue to get to 1000th place and then getting error and going back to 2500th place. Having fun, not gonna lie..
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.
(@KingWalnut_II) reported
@playnewworld I get booted out of the game because of lag, then im waiting for over 2 hours in a queue only to get to the front of the queue and get booted. Nice
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saintHiski
(@sainthiskitv) reported
i honestly don’t get the point of making streamers and other cc’s showing @playnewworld , if you can’t even play it yourself with the long 10 hour queues and server errors. Why promote a game when you don’t even have the capacity for new players?
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Jordie_JB
(@JordieJB) reported
@playnewworld PLEASE FIX US GETTING KICKED FROM QUEUE'S I WAS 500 NOW IM BACK TO 2100!!!!!!!!! JOKE!!!!
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Jerry Nordman
(@Jbn234) reported
@playnewworld Any news about the login server error where you get kicked out of the queue? I don't even mind waiting but when you drop to the end of the queue every 10 minutes it is very annoying
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Eric P Hall
(@ERefusenik) reported
@playnewworld Why? The issue is Europe. And the issue isn't amount of servers. There's dozens with room. Its this retarded 2k server limit.
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Kilian Schmitz
(@KilianSchmitz) reported
Queueing up with thousands of people is one thing. Being kicked from the queue every 0.5-2 hours due to login server issues is something else though @playnewworld @PlaynewworldDE
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Skoltㅤ
(@_skolt_) reported
I'm number 1 in the queue and then there appears a pop up saying "Connection error" and I get removed from the queue altogether. 4 hour queue, ARE YOU ******* KIDDING ME? @playnewworld
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André Afonso
(@andreafonso18) reported
@playnewworld 2500 queue, got to 40 and error... back to 2400..........................................................................................................................................................................................................................
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Reiss 🎮
(@TheReisssss) reported
@MrNormund @Ciovala @playnewworld Yep it works. Error at 1000, clicked ok and then just sat for around 60 seconds and it put me back in the queue at 919.
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Kristian Granerud
(@kgranerud) reported
@AngryVetGaming @playnewworld Can you PLEASE FIX this @playnewworld
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Slank〽️an
(@DJSlankman) reported
@zomgasammich1 @playnewworld I’m hard pressing my w key now while at work **** they need to fix the servers
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Redacted IXI
(@RedactedIXI) reported
@playnewworld Are you ******* joking me. Joined the queue at 2359 got to 368 then Error…. Ffs
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Ryan
(@RyanSixers88) reported
@ZeniMax_Online @TESOnline ESO is so broken. Can’t wait to get @playnewworld and quit this neglected mess #Broken #gaming
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Rew
(@Rewendor) reported
@playnewworld How about changing your acc to "wait in queue for New World"? There is definitely no play. About 7 hours of wait time in queue for 7 minutes of play time before disconnect. Today, twice I received error when my queue arrived to start from beginning. Total BS.
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Jerry Nordman
(@Jbn234) reported
@playnewworld Edit: I don't mind waiting if I know I'm going to get in at some point. But now you just get the error and be dropped out
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Dante Afton
(@Dante_Afton) reported
@ItsFayne @playnewworld Idk what you Muricans keep complaining about. I haven't seen a single issue with logging in in the Asian servers.
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RagnarozSR
(@RagnarozSr) reported
@Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as many players than available server slots.
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PAWOO
(@JOEL4Y) reported
@playnewworld Have to queue 5 times around thousands. When I almost get into the game, the error said invalid ticket or network error 😓
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Reiss 🎮
(@TheReisssss) reported
@MrNormund @Ciovala @playnewworld I waited a few minutes and it put me back to where I was. Just got the error again so now I'm double checking. Seems to give me the error when I move up around 300 places.
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RagnarozSR
(@RagnarozSr) reported
@Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as much players as available server slots.
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Lucas Mazok
(@LucasMazok) reported
@playnewworld What is the point in waiting in que when you get a shaite error and the que is reset ??? went from 2k to 1k in que just to go back to 2.3 k , that's stupid! fix it!
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SuperBro
(@SuperBrosHD) reported
@SBF_ZA @playnewworld Little did they know, they messed up…although I did expect these issues and I hope they fix it soon
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theescombiens
(@Josh1P) reported
@playnewworld Can you atleast give somefeed back on these ******* queueing problems!!!!!!