Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (86%)
-
Glitches (7%)
-
Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
OxygenLess
(@OxygenLessTweet) reported
@Balmung @playnewworld The weirdest part is everyone who I've seen who has this issue with me, (mostly 10 series cards from what I saw), didn't have the issue in alpha or beta. Which both of those were stable for me as well. Got 12+ hours in sessions during beta but now have so many random crashes
-
Alex
(@AlcaFTW) reported
@playnewworld This is not the real problem. Just get servers so there’s no queue
-
Maxime Deschênes
(@MaximeDeschnes) reported
@playnewworld Fix your server and People will not use auto run or other thing to stay in game... Because they dont want to wait 10hour of queue because they have go take something to eat....
-
𝐃𝐉𝐏𝐞𝐧𝐠𝐮𝐢𝐧🎶
(@iamDJPenguin) reported
@playnewworld Grace periods for relogging? I've had a few major problems so far which could only be solved through restarting the client. Shouldn't have to wait hours in queue again to fix them.
-
Dr.Voltz
(@VoltzDr) reported
@playnewworld I keep getting "Timed out while waiting for server to spawn the player" when clicking play. I have looked everywhere and the only fix people reported is to delete your character which I refuse to do. Is there a status or an update on when this will be fixed?
-
MrSkills
(@Dom819) reported
@DustinKeene86 @playnewworld Going to a low pop server is the fix
-
Lloyd
(@LloydShafferr) reported
@KAJJIRR10 @DudeAcheson @playnewworld Still your choice...would you rather the population count be infinity and it lag to the point of it being unplayable ? They have already addressed they are conducting free server transfers soon.
-
Chris
(@Chynes101) reported
@playnewworld This isn’t a fix. You let your servers get over crowded- letting more people get onto them is idiotic at this point. Lock server populations and do a server transfer so the ques aren’t insane. Making people who want to go cook dinner relog…
-
Duderino 💚⚔️🔥
(@DudeAcheson) reported
@playnewworld Umm…people wouldn’t be doing this if it weren’t for 3-4 hour queues. Makes no sense to punish players for a problem you created. Poor form.
-
Dustin Keene ⚡
(@DustinKeene86) reported
@playnewworld Fix your server size, fixes afkers.
-
Chris Bowen
(@Bowen_Thaylin) reported
@ItzDoodles @playnewworld Part of the issue is the AFKers, they are holding spots into the game that would go to the queues.
-
KFCBUCKETS9000
(@gearsfreak99) reported
@playnewworld When will they fix the gpu problem where they brick?
-
Brandon Hernandez 🎮
(@BigPappigaming) reported
@Bowen_Thaylin @ItzDoodles @playnewworld No. The issue has zero to do with them. It has everything to do with Amazon not being prepared
-
Questrox
(@QuestroxGaming) reported
@blkck @Odysseusbow @playnewworld Trial and error. Myltiple threads out there for it, 20 min before you get a 5min "are you there" type notice, then kick the main menu for inactivity
-
Tenletters 📷 🎮
(@Ten_Letters10) reported
Logged in to play @playnewworld and I can't even play it still, keep getting the "lag detected" randomly. There isn't even a workaround or fix. The game is literally unplayable for me right now.
-
Billy’s Valor
(@BlueMtns1) reported
@playnewworld Looking for the guide on how to fix a bug the randomly gave our WW territory away… still haven’t found it, have submitted several reports. Please help.
-
George Labuschagne
(@georgelappies) reported
@playnewworld Please fix the causes of the issue first, insane queues and no server transfer.
-
Sonny
(@blkck) reported
@iamDJPenguin @playnewworld yeah I was fishing most of the day then had a bug that didnt allow me to activate fishing again and had to relog to fix it. Took three hours to get back in.
-
Lloyd
(@LloydShafferr) reported
@TeCryp @DudeAcheson @playnewworld And they announced free transfers will be coming soon...that’s addressing the problem. Not everything can be fixed instantly..if you’re a gamer you should understand that
-
Aniket Paul
(@Aurphillus) reported
@Bowen_Thaylin @ItzDoodles @playnewworld I am still trying to understand why will a player be penalized for a problem created by the devs and people trying to do anything to not face it. Basically, everyone for themselves. Kicking is okay, but further harsh actions is a bit too much, isn't it?
-
Brandon Araujo
(@BeardSlays) reported
@playnewworld Are you guys aware of an issue affecting some of the new servers where no one can enter the first dungeon and progress the main story? it takes the tuning orb and never teleports the party in, only seems to be affecting a few of the new servers.. I am level 29 and cant do msq
-
OxygenLess
(@OxygenLessTweet) reported
@iamDJPenguin @playnewworld Yeah I agree. I crash constantly and then I'll get like 20 minutes of gameplay every few hours *sigh*. Capping to 30fps has given me longer but still crashes
-
Geoff Barrett 🚀
(@GeoffdBarrett) reported
@playnewworld I love this game but today I spent a total of 6 hours in queues only to crash twice and only played a total of 1 hour... come on.
-
Benjamin Lim
(@RayyBen) reported
@playnewworld Okay wait hold up, so we’re afk-ing in game cause of the god awful queues, but now you wanna punish us for that? Maybe fix the queue first, then there wouldn’t be any afk?
-
Loska
(@CarlDav12598461) reported
@playnewworld What about situations like getting “Lag Detected” then disconnected! There is zero grace period for logging back in because of this. Also what about ppl who crash for same reason in dungeons. Ppl can’t log straight back in which causes issues.
-
VipermanGT2
(@VipermanGT2) reported
@playnewworld If you focused on fixing the root of the issue, people wouldn't feel the need to avoid the AFK timer. Ridiculously insane queue times. No grace period for re-logs due to game crashes, game bugs only fixable by relog(ie: no markers on compass, etc).
-
Lloyd
(@LloydShafferr) reported
@DudeAcheson @playnewworld How did they create the problem ? YOU chose to play on a high population server
-
Thomas (Nostre)
(@NostreTweets) reported
@playnewworld People complaining how the devs are "punishing" players doing this, yet, the players ARE the problem. There should be more servers and doubled server population but the MAIN reason we get long queue times is people going afk for long *** periods of time and cheating the system..
-
Questrox
(@QuestroxGaming) reported
@playnewworld Server size needs to double, halt creation of new players joining the server until transfers are available. No excuse to have hour long queues. Fix the issue, not slap a bandaid on it. Please.
-
Vapin Gamers
(@VapinGamers) reported
@playnewworld Cool how about fixing my stuck que issue...I would love to hear about when or even if this is being looked at. I am not able to log into my character at all.