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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kostas Margas
(@KostasMargas) reported
@playnewworld Well, it seems an ENORMOUS issue comes to surface slowly...market will crash sooner or later. There are no restrictions for gathering resources (pvp areas as an example) and market will crash. Go see the prices...
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Michael Meadows
(@ZZestial) reported
@playnewworld Fix your game, war exploits, bugged mobs in reekwater and shattered mountain. Declaring war option not always working.
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ʍօօռʝօʏ🎃
(@popblossoms) reported
Man I see so much hate about @playnewworld, about what they’ve done wrong, what they could do better, about how they are liars and cheats and blah blah. Man, if you don’t like the game, don’t play it?? It’s a brand new game. Give it time to settle and iron all the issues out and
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probad
(@probadthegoat) reported
@playnewworld Please fix level 65 portals! We can’t close them with our T5 azoth staff!!
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Wickers
(@MrWickerstv) reported
@playnewworld No fix to the not being able to Delcare war on a territory even though its in conflict?
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Asunib
(@Asunib_) reported
@Its_Bogz @playnewworld 2 and 3 are massive issues i have right now, they really need to fix a lot of company issues and add functionality like custom rank abilities and names
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SEKO
(@sekoidd) reported
@playnewworld what about GPU not blowing up fix???
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Jason
(@sevnclouds) reported
@playnewworld Please fix the end game portals, a lot of us at 60 just waiting to be able to do portals again!
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W for Wumbo
(@resetreminisce) reported
@ItzTechN9ne @HiZenTwenty @playnewworld Me and the homies hit level 25 on 3 separate servers before we found this one, and most of us hit level 30 last night. I guess this is really only an issue if you don't wanna....well....play the game
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Bittytitty
(@Bittytitty5) reported
@playnewworld sorry for not leaving any screenshots. But beside the bridge in Weave's Fen there is an Starmetal ore just flowing in the air. Been since last patch. Would be dope if ya could fix it (everything i try jumping on it and mine i get thrown off)
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Dsingis
(@Dsingis) reported
@playnewworld >Fixed an issue causing the Ice Pylon ability to not cooldown appropriately. They finally fixed my boy Jerry the Ice Pylon. But I'm sorry Jerry, I really like Ice Storm, Ice Shower and Entomb.. it's not you, it's me. I'm sorry Jerry.
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Paulo Benites
(@PauloBenites) reported
@playnewworld Too bad u guys don't fix the end game corrupted portal, i guees it's not a big deal in the game anyway ROFL
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Ayrton Fracaro
(@FracGuy) reported
@playnewworld It has been your second week patching the game and you have YET to acknowledge the Azoth Staff Tier 5 not working, what the hell are you doing that you cant fix such a massive game breaking bug??
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Treej
(@Treej720) reported
@syberghost @playnewworld I spoke to someone from Amazon Support and they told me to uncheck the IPv6 in my Network Properties on my PC. No idea what it means but it completely fixed my issue lol
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@AMZNGameStudios @playnewworld Fix your lag exploit for wars already
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Pinponlol
(@JeanSebastien12) reported
@playnewworld No Azoth Staff tier4/5 fix? Would be nice if we could close those 55+ corrupted portals =\
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hec_mex
(@hec__mex) reported
@playnewworld Plz fix the faction tokens cap bug
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BOGZ
(@Its_Bogz) reported
@playnewworld 1- Maps aren’t showing accurate station levels. 2- can’t decline company invites as a governor. 3- can’t edit company daily message appropriately. 4- group members are too difficult to see in war. 5- Corruption invasions happen way too often… not a issue but it’s annoying lol
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Snypes
(@ShawnMallard) reported
@playnewworld No tier 5 camp quest fix? Still bugged when was supposed to be fixed last patch.
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Sean Davis
(@BoostedWRX27) reported
@playnewworld Another broken promise new world. You promised region transfer and have screwed us.
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Rafael Knittel
(@Rakin) reported
@playnewworld Do we have any feedback on Azoth Staffs not working? And Arcane Quintessences not applying to maximum gear scores?
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld Yet to fix the bugged wars that are never ending and even when you’re the literal last person in the instance after 3 hours it still gives it to the other company. Oh and how these wars start anywhere from 3-17 hours before schedule. Still waiting for answers.
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Tyy
(@Tyy_47) reported
@playnewworld any update on certain seals not working on certain faction armor?
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Ray - SquareBoxx📦
(@SquareBoxxx) reported
@playnewworld I’m still getting error 14,15,25,29. Only way to launch game is the verify game files then reinstall EAC.
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FreakBeta
(@FreakBeta18) reported
@playnewworld what about the bug that the achivement tab has an 88 and i does not show any achivement, and the bio tab is bugt to, i had this bug for 2 days not even reseting the game fix it :( help
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POCKOBEAR goes skrrtt 🐀
(@pockobear) reported
@playnewworld can you guys please fix the war timer or at least give it a cooldown? We’re honestly getting burned out defending because a faction is getting aggressive and trying to take the whole server and we couldn’t even attack because we’re just too outnumbered
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Przemysław Kuchta
(@KuchtaPrzemys) reported
@playnewworld That's good to know you are working on that. First problems first, then there will be a time to fix other
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Ryan
(@RyanORFL) reported
@playnewworld Did you fix the gpu problems yet
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Soto🇵🇷
(@Jesus_R_Soto) reported
@Gothalion @playnewworld The only thing they had to address is gpu's breaking issue while playing the game.
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Jared
(@Jared40112809) reported
@playnewworld Can y'all fix the wars with aoe exploit? Looked like a power point slide presentation the last two wars.