New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/18/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • xxnatobrxx NATSZ (@xxnatobrxx) reported

    @TrickTrickms @playnewworld NoOoo they shouldn't nerf it like that, that's a death sentence, they should fix the Onix 1 hability crazy DMG that everyone is abusing not the artific.

  • JohnnyRico87 Johnny Rico (@JohnnyRico87) reported

    @playnewworld Wish I could log into my character after having to rename him. I keep getting a request id error and I reached out to customer support and it’s been days since they originally responded to me. 200+ hours in and max character. Not happy

  • useandabuse08 useandabuse08 (@useandabuse08) reported

    @FutFootXT @playnewworld There’s nothing to fix. Just make friends

  • meepitsmana meepitsmana (@meepitsmana) reported

    @RiotAlexisPlays @playnewworld imagine just existing in game and for no reason at all getting banned. Fix your **** @playnewworld

  • TheDragolf Wolvesbane (@TheDragolf) reported

    @playnewworld PSN issues ain’t their problem. Blame Silksong crashing PSN servers.

  • Keebszz keebsz (@Keebszz) reported

    @playnewworld when are we going to get rid of the stun when hit?? The stun lock melee meta is still a big problem in group PvP. Opr is just a sns playground.

  • mtnofmemes MOUNTAINS AND VALLEYS MEMES (@mtnofmemes) reported

    @NWGameStatus @playnewworld When are you going to fix the ps5 issues

  • TheFITHOtaku TheFITHOtaku (@TheFITHOtaku) reported

    @playnewworld should just make one server for the game. Itll fix 90% of the player complaints

  • James_10169 James Jarvis (@James_10169) reported

    @playnewworld Love the new map but , can you pls fix the opr loading bug keeps kicking me when I try to load into the map

  • NiHaoMeowMeow NiHao (@NiHaoMeowMeow) reported

    @playnewworld So we got baited and they didnt actually fix the game

  • MisaelLey95 Alejandro Ley (@MisaelLey95) reported

    @crusade_o @playnewworld and the problem? its just a game, chill, try again and enjoy the game 👍, I also played when I had a lot of problems and that didn't stop me from having many hours of fun.

  • rediantunes Renan D. Antunes (@rediantunes) reported

    @playnewworld I always compliment your dedication, but this PSN issue is so annoying! What's going on? I deleted local/cloud files, reinstalled the game, happening still non-stop!!

  • crusade_o Crusade O’ Clock (@crusade_o) reported

    @playnewworld This game still on life support? I miss it, but man it had so many issues

  • tmacfishing Travis McFalls (@tmacfishing) reported

    @playnewworld having some serious ghosting issues with support....can you help me. I can provide ticket numbers.

  • TrypZofficial 𝕋𝕣𝕪𝕡ℤ | 𝐃𝐏𝐊 (@TrypZofficial) reported

    @F__47__ @playnewworld Haven't had any issues until today. Happened like 15 times

  • FutFootXT FutFootX (@FutFootXT) reported

    @playnewworld Yeah, very excited to discover new bugs and glitches. What if, meanwhile, you actually fix Trading Post NOT refreshing finished/cancelled orders and coin income, uh? That would be nice, that would actually make us not want to quit the game once and for all.

  • donatinaC Donatina⁷ 🇨🇦(❤💜RM💜❤) (@donatinaC) reported

    @F__47__ @playnewworld I'm having the same issue. I thought I was the only one

  • Mr_Groovy_B Brendon J. Jacobs (@Mr_Groovy_B) reported

    @playnewworld hi how do we fix the audio bug? It really messes up the game on xbox

  • google_fuc85322 No Quarter (@google_fuc85322) reported

    @Dandarf91 @playnewworld I figured it out thanks to using Grok. Last week I was trying to link my 2nd account to amazon for the rewards and long story short doing so removed the account from displaying my toons. Re-linked it and its back. Try using grok for your issue. Might work. GL

  • datbutterstuffs Butter (@datbutterstuffs) reported

    @playnewworld Garbage cash grab to get people to buy the DLC. Don't play this game. Moderated by a bunch of woke trash and they don't know how to fix game breaking bugs after 4 years.

  • _RealCactusPete Cactus Pete (@_RealCactusPete) reported

    @F__47__ @playnewworld Issues also with being able to back out if certain screens and then have to restart.

  • FutFootXT FutFootX (@FutFootXT) reported

    @playnewworld I would not recommend anyone who want to PVP without guild to buy the game. Actually premades are ruining all the fun on pvp modes. It hard sucks and AGS dont do anything to fix it.

  • xxnatobrxx NATSZ (@xxnatobrxx) reported

    @TrickTrickms @playnewworld NoOoo they shouldn't nerf it like that, that's a death sentence, they should fix the moonstone 1 hability crazy DMG that everyone is abusing not the artific.

  • Silufadumar William Gardiner (@Silufadumar) reported

    @playnewworld Excuse me!... I was looking forward to jumping back in and exploring the new area, so I went to login to refresh and prep a bit, only to find my character's name has been allowed to be stolen by another player! Ang just because I've not played for a while...wtf?

  • Rhuess Ruess (@Rhuess) reported

    @playnewworld My Phoenix necklace just killed me in the start-up timer for a 3v3 arena, then I was kicked for being afk... my teammates couldn't revive me in the waiting period. Pls... fix this

  • Mr_Arkay Mr_Arkay (@Mr_Arkay) reported

    @playnewworld Yall lost when you hid transmogging behind a paywall. Btw ice gauntlets/void blade combo still lagging servers in OPRs. It’s being abused

  • Skurnickles Skurny (@Skurnickles) reported

    @RiotAlexisPlays @playnewworld Seriously @playnewworld you refuse to ban bots and gold sellers yet literally did nothing wrong. Check the clip she was literally just playing the game live. Fix your ****.

  • F__47__ Austin 3:16 (@F__47__) reported

    @playnewworld Tell the devs to fix the ps5 issues. Can't stay logged into the game.

  • Hive148898 Hive (@Hive148898) reported

    @BlackWaveGFX @playnewworld no its truth afte 4 years with broken promises and no sorry for shitting on the players

  • imHugoLeandro Hugo Leandro (@imHugoLeandro) reported

    @greendippatv @playnewworld Imagine Nysa all 50k people who are there, want friends to join in. Instead of 10/20k queue people we will have 30/40k people in queue, servers with shards cant hold that many people, server can handle 4.5k or something always on, but sometimes you see lag from sv.