New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 02/07/2026 13:35

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • jibbs_skweezy SkweezyJibbs (@jibbs_skweezy) reported

    @jamieanderson1 @playnewworld PTS went as expected. Tested for a week then put out to live servers. Side note in case you're curious: Every update thus far has broken war and other aspects, so not quite sure how you're surprised but hey, here we are.

  • iLLM0RTAL iLLMORTAL (@iLLM0RTAL) reported

    Lol @playnewworld server maintenance on prime time Sunday. Update better fix some ****

  • JoshuaJohnatha3 Joshua Johnathan (@JoshuaJohnatha3) reported

    @playnewworld 75% of your player base has left. Why? Because the game is still in beta and 90% of the issues you are still patching could have been fixed prior to launch.

  • Hat3Trik HatTrik (@Hat3Trik) reported

    @playnewworld PLEASE fix the Ritual Quest already!! Its been days!!! Its part of the freaking main story and people can't progress...

  • James_Thames_ James Thames (@James_Thames_) reported

    @CallofDuty are you guys going to fix Vanguard? After the last patch it's incredibly broken. -invisible intro/outro characters -notification pings broken for attachments + calling card stuff -spawn flipping is still an issue You really pulled a @playnewworld here.

  • Pup_Scout1293 Pup Scout (@Pup_Scout1293) reported

    @SkipReddy @playnewworld Don't even get me started on the lag...

  • Ripper77657139 Ripper (@Ripper77657139) reported

    @playnewworld I have had an issue with your game that prevents me from playing correctly, I have opened a ticket and every time i contact support for an update they say "please send in logs" I have sent them in 3+ times now, You entire game and support is beyond broken.

  • VorynICT Zach (@VorynICT) reported

    @playnewworld Key part of this game is war and economic control. But the LAG in wars is just REDICULOUS! Please stop wars until they can be done properly, lower the people in them or SOMETHING! #unbearableinbattle my faction is destroying but it should not be done this way!

  • Skorpion47_CS Скорпион47CS (@Skorpion47_CS) reported

    @playnewworld Hey, what happened to Larissa server?, yesterday all the invasions where bug, today all the cities lost lvl, now it's unable to login. And after 600 hours played, and more bugs and server problems every day this is starting to get me tired of this game.

  • Charls19838741 Charls (@Charls19838741) reported

    @playnewworld Your technical service is an infectious garbage. You can report whatever you want and they only know one answer "send me the XDIAG" and they have NEVER solved anything. I'm tired. I understand that the game has errors I can't accept your technical service. It is a scamm.

  • WilliamTTK_ DarknessWithin100 (@WilliamTTK_) reported

    @playnewworld instead of waiting a week to fix chest, why dont you fix the botting issue. Bots are ruining servers and causing people not to have resources needed to make end game loot. then the bots transfer gold to streamers and other peoples accounts. hardware ban them.

  • ZerchGarza Zerch Garza (@ZerchGarza) reported

    @playnewworld so I just wasted my time declaring war?. Silha server just restarted all the influence and erased the wars. Fix it?

  • jarnhand Jarnhand (@jarnhand) reported

    @playnewworld Just now, EU Amenti; Login is unavailable World is under maintenance Ok?.. Crashed?

  • itsHandsie Handsie (@itsHandsie) reported

    @playnewworld yo whats with the orun server down time?

  • iLLM0RTAL iLLMORTAL (@iLLM0RTAL) reported

    @playnewworld aight that’s it. Done with y’all and this game. Fluidity of combat - worse with each patch Pvp Balance - worse with each patch End game pve - somehow worse with each patch Server side lag - worse with each patch And barely any communication from devs

  • Hat3Trik HatTrik (@Hat3Trik) reported

    @playnewworld How about you fix the bugs thats limiting new players from advancing in the freaking main story??? Do you even read your forums?? The Ritual bug has been talked about for over a month and its not even on the known issue list.

  • thirdcoastbobby yolo (@thirdcoastbobby) reported

    @playnewworld tell the boss to fix the game before adding stuff and to merge servers and give out 1 more free round of server transfer tokens...tokens that work please

  • Kyakarot kyakarot (@Kyakarot) reported

    @playnewworld Here's an idea ,just change the name to "NEW BUG" from NEW WORLD ,because it seems this is the format for this game every update every fix leads to a new bug.

  • DrBirthCtrl RG | DrBirthCtrl (@DrBirthCtrl) reported

    @lemonade_evil @playnewworld there are ALOT of servers down at the moment. A server crash occurred a few min ago for some and then the server fully kicks everyone.

  • Hat3Trik HatTrik (@Hat3Trik) reported

    @playnewworld please fix the Ritual quest bug like.... today?

  • Mahorias Mahorias (@Mahorias) reported

    @pyromajor1 @playnewworld 1/2 100% Agree. It's not about bitching against anyone. It's about to not support those method and behavior. Game are large yes, so expecting few issue here and there is ok. But here, we got a completely broken game in many ways.

  • SchalkKeun Schalk Keun (@SchalkKeun) reported

    @playnewworld EU Hellopia server down for maintenance? Seems like it is the only server down for maintenance?

  • RibTtv PrimeRib_94TTV (@RibTtv) reported

    @playnewworld hey new world... can we fix the furniture not being able to be removed from our inventories before we start releasing new ****? just fix what we have now before you add stuff to it...

  • Ramonrtj Ramonrtj (@Ramonrtj) reported

    @playnewworld Server crash and Maintenance on Thermicyra but no notifications? 🥲

  • Ivan_Guinea Iván Ortiz (@Ivan_Guinea) reported

    @playnewworld 2 days since the Last bug-patch. We continue waiting without huge lag in wars. Nice game without eng game too

  • Unboundsould13 george haley (@Unboundsould13) reported

    @playnewworld When they say into the void they mean it legit right now game state is into the void hope for a patch sooner than expected to try and fix things.... all hardcore players with 600hours+ are quiting .Big dissapointment for me invested 732hours to not want to play

  • LonyeWest John Wick (@LonyeWest) reported

    @playnewworld @SinCitiSaint Server: Schiera Player: MasterWilson Expedition: Depths and Dynasty Report bug: Kicked out of expedition (due to game error, not player) and did not give MasterWilson any xp, loot, or completing the expedition. I've reported this to the feedback but no one has contacted yet.

  • RevelFirst RevelFirst (@RevelFirst) reported

    @playnewworld fix kvenland is offline... and fix that fking game lol

  • Charls19838741 Charls (@Charls19838741) reported

    @playnewworld Your technical service is an infectious garbage. You can report whatever you want and they only know one answer "send me the XDIAG" and they have NEVER solved anything. I'm tired. I understand that the game has errors I can't accept your technical service. It is a scamm.

  • BaisdenCurtis Curtis Baisden (@BaisdenCurtis) reported

    @playnewworld Make housing FREE. I will not pay real money for your store items, and then pay tax in game. Fix that ****, or one less customer buying decorating items.