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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Madrai
(@Madrai_) reported
@playnewworld Fix. The. AH. Lag. It happens literally every day when peak times hit and it makes it impossible to purchase sell anything in settlements that have ANY sort of population.
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Valkyreion
(@Valkyreion) reported
@playnewworld You guys seriously need to look into what's causing the huge lag spiked when you level up fishing. Game just froze because of it and then got a error message saying Suspicious activity detected.
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Carlos Silva
(@CarlosSsilva87) reported
@nwdb_info @playnewworld Fix the game and ban exploiters
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R41D3NZ
(@R41D3NZ) reported
@Richard48062297 @playnewworld So you want the artists to stop what they’re doing and try to fix bugs? Lol…. Different teams work on different aspects of the game….
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T
(@Talalx5_) reported
@playnewworld @playnewworld please fix maw of corruption(sword mission)
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Tim Ketner
(@TKetner) reported
@playnewworld servers down? Can't connect us west servers. My whole team was booted.
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TSM SOLIDFPS
(@SOLIDFPS) reported
@SchviftyFive @playnewworld Tried this, it fixed the issue for about 30 seconds and then it broke again 😭
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Ed
(@Mamagrainn) reported
@playnewworld Please bring this back and fix the malevolence boss
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mykrodose
(@mykrodosetv) reported
Eden server is completely unplayable since the server transfers... lag everywhere, game crashes, lost trades, can't buy or sell at auction house... @playnewworld
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Samuel Walczak
(@JudioDeNaranja) reported
@nwdb_info @playnewworld U know, there was even an easier fix, one that every game seems to get right, if you already know the recipe, you dont even get the option to salvage/learn it again :)
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Nathaniel Wright
(@Nathani61783505) reported
@playnewworld Amazon got everyone who bought those packs. What a joke! Fix your game and stop worrying about cosmetics that you are screwing people over on like the Halloween house bundle. Everytime I open a ticket about the bundle I get timed out and nothing.
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Kmack710
(@Kmack710) reported
Hey @playnewworld Can you guys please stop turning off outpost rush.... Its legit the only fun part of this game right now since you guys don't know how to fix wars.... the MAIN PART OF THE GAME... Please leave outpost rush up we need something....
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TheRealTotem
(@totem_irl) reported
@TheNamessJT @NVIDIAGFN @playnewworld It's a great game buy it but right now is about finding the bugs that couldn't or wasn't found at beta/server transfer and it's problems etc so wait a bit on playing imo
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UK.G.R.AN.D
(@GAMEZULOV) reported
@playnewworld fix your ******* game dynasty dungeon is ****** fix it now 3 times i completed the Dynasty dungeon quest but still not complete now!!! you ******* ***** your ******* wasting my time with your broken *** game
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Joseph Taylor
(@T77323475Joseph) reported
@playnewworld update to the transfer issue?
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MR Brad Jones
(@rmpelle00) reported
@playnewworld Anyone else having issues with the maw of corruption quest? Mozrul keeps resetting and/or vanishing for our groups. Really frustrating since it takes forever to get to this point only for him to despawn or reset continously even when stacked on it
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Niklas
(@niklas_sten) reported
from
Jönköpings Sofia, Jönköpings län
@gopewpewpew @playnewworld Problem is most players are age 20 and below. That generation assumes everything will be done for them. Talking responsibility aint an option.
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Remi Ned
(@Remet90) reported
@playnewworld Disable the TERRITORY war feature until u have resolved this fatal issue.
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Booty_Less
(@Booty_Less) reported
@playnewworld Fix your shite *** servers, spend 10 minutes walking across the map to do a quest just to get disconnected and die! At least implement something for when you lag out due to your ****** servers we don't die...
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Moshdubs
(@moshdubs) reported
@playnewworld When will official controller support be added to the game? And is there any plans to officially bring this service to Amazon Luna?
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M I X E L
(@michel_goehl) reported
@playnewworld It is a great lack of respect on the part of the company to punish someone without directly informing the reason! Next time, try to put the reason and the moment when the person made a mistake so that they can avoid future problems.
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Tony Rosen
(@kallliii_gaming) reported
@GhostMiccoy @playnewworld I feel like outpost rush will actually solve so many problems when it's actually playable. Cuz 20v20 non-stop all day would be so fun
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Danny Bambino
(@DannyBambinoMTG) reported
@playnewworld Any plans to fix the clunky combat? Or are we intended to master animation canceling in order to bypass “cooldowns” on switching weapons, using abilities, etc.? #NewWorldMMO
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Adam J Rabil
(@AdamJRabil1) reported
@playnewworld please fix server lag wars or disable wars. (Macaria)
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Bookshelf
(@Bookshelfff) reported
@playnewworld Sieges on Eden are unplayable. You can't even place siege weapons on the ground, healing is a 5 second delay, you can barely get out of the gates through the lag. Those are just a few of the manyyyy other problems with siege right now. Please fix this...
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❤️🧡💛ChasedInBlack 🔞💚💙💜
(@chasedinblack8) reported
@playnewworld so my server has seen a massive spike in max lvl greens on our server after the transfer, and they’ve now been using aoe lag exploits to win wars. We gonna fix this or not? If the wars are won without exploits, that’s fine but they’re currently cheating to win.
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Sam
(@sammokann) reported
@playnewworld Fix the faction token cap please.
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Toruk
(@Toruk_uA) reported
@NVIDIAGFN @playnewworld When the lag is going to be fixed??? We can't play like this
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DocHoly
(@Holysynce) reported
@playnewworld So are we just ignoring the Dynasty crash bug or...?
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Remi Ned
(@Remet90) reported
@playnewworld Fix the territory wars so that this game can actually be playable. my faction have lost 3 zones because of lag exploits.