New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/16/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • twahlHD twahly (@twahlHD) reported

    @playnewworld Y’all couldn’t even fix war UI, tooltip UI, not being able to Manually move war que, speed skating when overweight, being too far from a dungeon to start when we are all in front of it? But it took 6 hours to make sure Timmy could stay logged into Asmongolds server? Y’all a joke

  • Aboniimus KojiroNakamura (@Aboniimus) reported

    @playnewworld So about 7 hours (or more) for MINOR bugfixes ? Wonder whats going to happened when a more major problem or update comes up.

  • Manuxlow Manu.88 (@Manuxlow) reported

    @playnewworld Horrible service compared ti orbes mmo.. Just todas when i could play all day because i Gad FREE…

  • 0pinionperson opinion person (@0pinionperson) reported

    @playnewworld No word about expedition lag?

  • MaseratiPrime Maserati Prime (@MaseratiPrime) reported

    @ShansImmortal @NeaveNetwork @playnewworld Blizzard may have their issues, but they always do EU server maintenance in the middle of the night so it doesn't affect people wanting to play the game. There's absolutely no reason that Amazon Games can't do maintenance in the middle of each region's night.

  • mekaci1989 aykut sırma (@mekaci1989) reported

    @skywalkergz @playnewworld I played many mmorpgs in EU servers from Turkey and my ping ms is generally around 45-65 ms. However, in New World my connection is not goo that I get very high latency - ping - ms for no reason while New World uses lots of cpu and gpu too. Our server is lagging most of the time.

  • kara_okyanus Okyanus Kara (@kara_okyanus) reported

    @playnewworld Expedition lag fix when?

  • Dismayxz Sellblade (@Dismayxz) reported

    @PustanSerban @Neoopets @playnewworld Quick, throw dollar bills at the thing, that'll fix it! GENIUS! Software engineering 101, read it. **** happens. Get used to it.

  • stribbe92 Stribbe92 (@stribbe92) reported

    @playnewworld sorry but i need to wait round about 2-3h each day to login after work cause of the queue and now i need to weit 2h to wait 2-3h in queue so not play a single minute until i need to go to sleep for next days work ? maybe u shoulkd start maintance during night and not afternoon!

  • BagelBackpack Marc (@BagelBackpack) reported

    @playnewworld Second day in a row I basically can’t play bc of your technical problems just great lol First your queue **** is still bugged and throws people out with new errors now where the previous fix doesn’t work and now you’re on maintenance for the majority of prime time lol

  • JohnPaulBap Malice (@JohnPaulBap) reported

    @playnewworld It could help with the process refinement and lead to each subsequent regional update being faster. It could also reveal post-patch problems for the regions that come back up while maintenance is going on in a different region, but that part would kinda be a headache. (2/2)

  • xXRedRunoXx Valerie (@xXRedRunoXx) reported

    @playnewworld i really would appreaciate it to take down servers in the morning for EU time ...since now all coming from work and gonna be mad for another plenty of hours in login qeue >.<

  • 1mDuper Rasmus Henriksson (@1mDuper) reported

    @MIGHTYR4IDER @playnewworld Bad exp/ hour. Loot is the same, nothing good but a focus rapier and focus musket. I dont see the issue.

  • DookiesXL Dookies XL (@DookiesXL) reported

    @AllscTWhite @playnewworld probably fixing server related issue that isn't in the patch notes.. or maybe its cuz of the "groundwork" for server transfer lmao

  • arno_baeyens arno baeyens (@arno_baeyens) reported

    @playnewworld if i get a login queue after waiting for 7 hrs already, i will not be happy.

  • bingogoldberg1 Bingogoldberg (@bingogoldberg1) reported

    @playnewworld Are you guys planning on making the server capacity any bigger? Because an extra 248 doesn't really solve the issue that much

  • imHAKUuuu imHAKUuuu (@imHAKUuuu) reported

    @ShansImmortal @Var1ousGaming @playnewworld theres a difference between entitlement and being upset a service you're paying for isnt being delivered. stop being a ******* weirdo lmao.

  • PartyLover000 SPOODAY (@PartyLover000) reported

    @ugly_jimmy @playnewworld Almost as if they don't want to get attacked because of the 10k queue's. Opening up midnight would fix this problem and save them some deserved anger.

  • Merrill35 Anthony Merrill (@Merrill35) reported

    @JJTHEGYMRAT @MIGHTYR4IDER @playnewworld I mean this fix is in the patch notes already lol

  • Mjorganovich Mjorganovich (@Mjorganovich) reported

    @SplodedChicken @playnewworld If you work on not spamming frantically and only practice making deliberate actions, queuing abilities won’t be an issue. Even if playing reactively in a pvp scenario. Similar to Dark Souls. People spam spam spam and lose all stamina only to get bodied.

  • Kryptik_D KryptikDistortion (@Kryptik_D) reported

    @playnewworld Imagine complaining at developers to fix a game and when they do take the game down for maintenance you still complain. It's laughable for sure.

  • KoRnyRocks Nikolaj Nielsen (@KoRnyRocks) reported

    @Pheobemorris @playnewworld Now this has been working better than a beta to be honest. Most MMO's will always have bugs or exploits. Adding new patches will always extend maintenance the first few times because of un-forseen errors.

  • Manuxlow Manu.88 (@Manuxlow) reported

    @playnewworld Horrible service compared to other mmo.. Just todas when i could play all day because i Gad FREE

  • CrazyDaleks Leon (@CrazyDaleks) reported

    @playnewworld Will this patch fix any of the issues with the amrine excavation lag? It's pretty much impossible to complete because of the lag and desync.

  • Levi27356177 Levi (@Levi27356177) reported

    @playnewworld The bug or fix that the comam with dungepas is getting better does not show anything

  • HankyDank9 HankyDank (@HankyDank9) reported

    @playnewworld Hahaha all the little entitled gamers who want compensating for '7 hour down time to JUST fix bugs'. One of the main issues they're fixing is to do with the servers themselves, so obviously if they've run into some hiccups they don't want to let everyone on if they ain't fixed...

  • Levi27356177 Levi (@Levi27356177) reported

    @playnewworld I wonder if they will fix the mistake that after leaving the dungeon the compass does not show animals and plants

  • briathus B Я I A T H U S (@briathus) reported

    @lollocalda00 @Var1ousGaming @playnewworld Nah! It's a company dude... Amazon bad management is the problem here, not devs... They sell a product globally and don't offer global support. They should have people across the globe as any company in this situation does

  • dearie_sam Sam Dearie (@dearie_sam) reported

    @playnewworld It's 2am now and l waited so long to join the game. Now l have to go to bed disappointed :/. What seems to be the issue?

  • larrudaaa Leo Arruda (@larrudaaa) reported

    @playnewworld Don't worry guys... Just take your time to fix the necessary things before re-open the servers! Most of the people doesn't know or underestimate the headache and pressure that devs could have in a maintenance or bug fix hahah. Waiting anxiously! 👀