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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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time138
(@time1382) reported
@keshancs @Steelcryo @playnewworld "If you are not aware of ongoing issues it is only your problem," This is terrible, bro lol. I think there's a way to make sense out of this but only just barely
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keshancs
(@keshancs) reported
@Steelcryo @playnewworld If you are not aware of ongoing issues it is only your problem, they know how they messed up
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SABER
(@ItsSABER_) reported
@studingo @playnewworld They fix bugs every week
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Steelcryo
(@Steelcryo) reported
@keshancs @playnewworld You said "they have time to release cosmetics" as if the art team releasing this would have any bearing on network issues. I'm not here to argue with you dude, all I'm saying is in future tweet more useful information if you want devs to fix something. Not an attack, just advice
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Tvoje Máma
(@romadurek) reported
@playnewworld Yo are you working on the FPS drop after the update? I run it on 90 FPS but every 15 sec I get 30 FPS for 3 seconds and I can stand still on one spot and it's still happening, didn't have this problem before patch. Anoyone experiencing the same problem?
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Darth C
(@Camodactyl) reported
So uh, are we gonna talk about this gold duping glitch? @playnewworld
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Sasa
(@dBtmuwB) reported
@playnewworld I just changed server, from Murias to Midgard. There is to much players online after work time, some zones are lagging. Mobs are lagging, gathering is lagging. And there is no way no to transfer back or to another server? I rather quit than play with that lag.
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keshancs
(@keshancs) reported
@Steelcryo @playnewworld And by fix I meant to fix everything that does not allow people to continue playing which should have been tested before the feature release, like they said they would, to ensure it works, but clearly it does not.
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Boca
(@BkSavage_718_) reported
@playnewworld Are we gonna get a fix on people losing progress after switching servers? Why haven’t you guys posted anything about this?
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Steelcryo
(@Steelcryo) reported
@keshancs @playnewworld The people who can't play will still be able to get the content once the problem is fixed. Again, entirely different departments. Would make no sense to pause one department to wait on another. Huge waste of money and resources.
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A. T.
(@AdamTuxTengler) reported
@GoFuckY65385572 @playnewworld It's in the pipeline, they mentioned they had to implement some more debugging/metrics to figure out what exactly is causing the mad lag/desync in wars, it's in the current patch notes. Fix will hopefully be in the next patch if they manage to figure it out.
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Alvin
(@MeruaA) reported
@playnewworld I have had the failing to persist bug for the past 12 hours.. i have been unable to play we have had VERY little response from new world can we please get an update about this issue..
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Katzenmensch
(@zulebenlernen) reported
@keshancs @Steelcryo @playnewworld Art team wont fix games and youd know that if you had even the slightest idea of what youre talking about.
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SABER
(@ItsSABER_) reported
@donalron @playnewworld They know, not really a big issue though easily reversible
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Steelcryo
(@Steelcryo) reported
@keshancs @playnewworld Art team is an entirely different team to Network and data. If they paused any artwork being done to fix this issue, the art team would be sat there twiddling their thumbs. Might as well have them doing something while the issue is being fixed by the right people.
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björn sjöblom
(@SWEbear021) reported
@playnewworld will get the skeleton 1 but games have starting to crash for me when using spotify ,and today 3 times with no crash report at all after like 5m in game...
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aLmiR
(@donalron) reported
@playnewworld That's cute. Do you happen to check the NW forums maybe in the last 12 hours...there seems to be a "tiny" issue with gold duplication or so
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Dr John Smith
(@KThoth313) reported
@playnewworld Instead of changes to the store, can we get QOL fixes & changes in game, stuff that was pointed out in beta, that is giving players cancer right now in game! Refer your own forums for issues still being ignored! I'll give you a few more days to fix playability then going to Elyon
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andrés hernández
(@ifuwannabewithm) reported
@playnewworld fix the fcking lag pls...
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Scorpious_Aleck
(@ScorpioAleck) reported
@playnewworld It's all good and dandy but I would rather AGS fix the glaring issues with NW rather than having stuff created for the store. Can't buy stuff from store if players are not wanting to play the game from major issues plaguing the game.
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keshancs
(@keshancs) reported
@Steelcryo @playnewworld It still makes zero sense, content creation for a broken game? Just wait until everyone gets to play again then release cosmetics... otherwise gth
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SABER
(@ItsSABER_) reported
@Sauc_e @playnewworld Yeah let me go tell the Asset creation and marketing team to go fix the war lag brb
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Steelcryo
(@Steelcryo) reported
@keshancs @playnewworld I agree releasing an unfinished feature is bad, but sometimes bugs happen that you can't find until they go live. That said, something this broken should warrant shutting the service As for things on the store, I highly doubt the art team has much bearing on network data issues
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pk
(@forizonofficial) reported
@playnewworld Weird how people think the artists making the outfits are somehow the ones also fixing the code for server issues
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Kronos
(@Kronos_3D) reported
@playnewworld Here come all the clown college designers “wHy AdD SkInS wHeN XYZ iS sTiLl BrOkEn” artist don’t work on bugs or servers or anything like that. They make environments, assets, skins and such.
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SABER
(@ItsSABER_) reported
@ScorpioAleck @playnewworld Yeah let me go tell the Asset creation and marketing team to go fix the war lag brb
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Zarrett💙
(@Zarrettt) reported
@KaiserDrgn_TV @playnewworld Congrats on rushing content and not taking time to enjoy the game. I'm at around 60 hours am only lvl 30 and am loving the crafting, housing, pvp, and pve in the game. The people that have an issue with the game are the people that rush to 60 and get bored there isn't a ton to do
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Alexander
(@aiexjaja) reported
@playnewworld Alright I get there are different teams doing different jobs and you cant have designers waiting and not do stuff when the back-end programmers are fixing all the issues. But it feels quite humiliating when the server-transfer bug that stops all your progression and kicks you....
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Vincent
(@Vinnysucks182) reported
@playnewworld GAME IS BROKEN FIX CHARACTER PERSIST AND GOLD DUPE NOW SHUT DOWN SERVERS
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Alexander
(@aiexjaja) reported
@playnewworld ... within a few minutes, and instead of a fix we get pumpkins