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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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The Professor
(@TheProfessorZ) reported
@PanthierJahque @LuigiMKD @playnewworld I don't get why you have to make this about race when it never was. But it tells me you have problems.
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Alfonso
(@AlfieGman) reported
@Paradox_EP @Justmehran1 @playnewworld First of all you don't pay a sub so get off your high horse. You bought a game that you get to play for free for the life of the game. Second. It's comments like yours that just shows the problem in mmo communities.
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Ethan Price
(@Paradox_EP) reported
@Rheolith @playnewworld No that's a problem I have as well. I complained about downtime being that long as well. I didn't like the first time of I think 5 hours? That's waaay to long. And each region should have it at separate times. Or at least each continent region. NA/EU
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F•R•I•K•C•H•A
(@_NINE_________) reported
@playnewworld fix well guardian and consider adding a mechanic that doesn't kill light-melee playstyles past level 55
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cbzrifle
(@cbzrifle) reported
from
Melbourne, State of Victoria
@playnewworld fix the ******* auction house for ***** sake. Focusing on **** we don’t care about on your stupid patches, how about fix things that are literally the most important??
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LeKrazE
(@giandreyalmeida) reported
@playnewworld I'm need help, right after a video card update, my game started to stop working after a few minutes of playing, I've reverted the installation of the card and the error keeps appearing.
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Alessandro Nanni
(@AlessandroXenu) reported
@SaltyWedges @playnewworld oh yes, definitely amazond could not guess that 2/2.5k ppl per server would had create queue problems and discontent. I legit stopped playing cause there where no way my group of friend could all play together even after restarting in a new server after 2 days
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ReddragonJuan
(@juanhoris) reported
@playnewworld can you test the last update, game keeps crashing. Its impossible to play these last days. Never have a problem before.
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William
(@Bilesaw) reported
@playnewworld I just want to say this to everyone who's talking about the game "not being ready". I have put 200 hours into this game without having any problems with bugs. A lot of you guys act like spoiled babies that want everything at once. Just as you, the game is in an infantile ...
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𝙉𝙊𝙍𝙆𝙄𝙀
(@norkietiger) reported
@WTF_Ety @Munchmeat2 @playnewworld It was not ready for launch regardless, howmany m8re weeks will people put up with running everywhere, the only reason i see people playing right now is because of the exploits, what happens when they fix them? My guess is the game will slowly lose players.
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Tibo Senesael
(@Rheolith) reported
@Paradox_EP @playnewworld I mean downtime is during prime time for EU anyway but that doesnt seem to bother you... Some servers in EU were down for 11 hours and we dont even get any compensation, even activision gives some compensation for problems. But aside from that, love the game
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Wolfy 910
(@Wolfy_910) reported
@playnewworld Fix the ******* mass reporting bullshit. Why even attempt a war when you can be banned for nothing ! PATHETIC
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xtafii1
(@xtafii11) reported
some fix for crashes since the previous update crashes all the time (my pc is high-end) @playnewworld #NewWorld
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Priscila Spezzano
(@_Yzaja) reported
@playnewworld The people think which is just "pressing a button" and everything is solved. As much as it is a millionaire company, every MMO goes through problems at the beginning, those who develop it are human, not the game's own AI.
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Benjamin Gadomski
(@bgadomski) reported
@notelkz @bubbabay44 @playnewworld How this will solve the problem? If he creates another character, he will be lvl 1. His friends are 30, 40 or 60. So he can't play with them. We did what Amazon told us and now we are ******. Thanks Amazon,
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𝙉𝙊𝙍𝙆𝙄𝙀
(@norkietiger) reported
@applemade120hz @KH0RIUM @playnewworld We all know gaming communities ruin games so chill out, its an issue when the majority of said communities are spoiled brats that cant wait an extra year. It is the downfall of games, nw will be no different.
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F•R•I•K•C•H•A
(@_NINE_________) reported
@playnewworld world transfers don't mean **** until the fix the gigantic quest-gate with well-guardian; our server doesn't allow character creation yet the only ppl who can participate in the fight are ppl who have never cleared it
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Halvar 🍺
(@ItsHalvar) reported
@TheRealNotMatt @playnewworld Yes i have high ping, but people with 40/50 ping etc... have the exact same issue that's the big problem Lmao :) hopefully they fix this **** cuz it's actually frustrating not being able to do anything in war, it could be so much fun
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Kinoko_Guy
(@GuyKinoko) reported
@playnewworld Fix how to write message of the day first bro xD
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Halvar 🍺
(@ItsHalvar) reported
The netcoding for @playnewworld NEEDS some love, Wars and open world group pvp is literally just picture frames. Everyone is stopping and disappearing, I play on 160 ping so understandable for me but people with 40-50 ping have the same exact issue… this is really bad.
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SABER
(@ItsSABER_) reported
@Halt_Yipp @playnewworld Assumption would be the next patch since it gets applied midweek and is when they have to take the servers down anyways
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Tomun
(@tmunlin) reported
@playnewworld When are you gonna fix respawn rates...they are Fast AF in higher level areas...
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iNa-SiMulATioN
(@iNSiMulATioN66) reported
@playnewworld With the server transfers is there something in place for alliance population balance. Meaning capping each faction. Maybe make player choose when joining and have a counter with spots left for the factions. This seems to be a major issue where one faction just out numbers both
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̶ ̶M̶a̶t̶t̶
(@TheRealNotMatt) reported
@ItsHalvar @playnewworld It’s weird because the first war I was in around a week ago didn’t have the issue very much, but the last few I’ve been in were exactly as described. At times everyone just freezes up for 10-15 seconds at a time.
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Ethan Price
(@Paradox_EP) reported
@msisdn2 @playnewworld No those things I don't even care about. Lol. It's the same server world issues, no region transfers. No "full" severs transfer
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Tr3nch
(@The_Tr3nch) reported
@Smittycatcha @playnewworld I had this issue as well. I restarted Windows Explorer inside the task manager (under processes). Seemed to fix it for me.
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Devon Wiseman
(@dwise091) reported
@SunliteShadow @playnewworld Seems like a you problem then, you had tons of time to move to a different server. I had a 2 hour wait the first few nights on my server but I certainly wouldn't be hanging around if that was a routine thing. Sounds like you have popular streamer(s) you're trying to play with
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Lazy Benchmarks
(@LBenchmarks) reported
@TheCamiimii @playnewworld Unfortunately the problem is all of our friend group had planned to level together, the ones that stayed are now 60 and there is no end game content to warrant them playing and the open world PVP on our 'full' server is dead due to zerg companies.
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LemonUK
(@LemonUK3) reported
@playnewworld So you guys complain when they take the servers down for an update and now you complain they are delaying it because of your complaints about taking it down during players peak times? Can they ever win, cut them some slack... every company starts somewhere and learns
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Ethan Price
(@Paradox_EP) reported
@AlfieGman @Justmehran1 @playnewworld The problems with mmo communities is that when a company lies and get called out? Weird.