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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Vent3r
(@Vent3r) reported
@playnewworld The issue of where the abandoning event notification could sometimes persist after the player abandoned the event is still showing up, had this happen last night had to relog.
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denz
(@DenzelAy) reported
@xchilphilx @playnewworld yea, prob not the exact same issue but i think it has problems with using more power than it’s supposed to be/that you tell it to
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enrageeee
(@nrageee) reported
@playnewworld @KuroLilyStream You guys ever going to add CC durations and such so we get a more accurate description on what’s going on cause sometimes I’m ccd and I don’t even realize it I’m thinking my keyboard is broken tbh..
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Mark Schmitz
(@MarkSch62557540) reported
@zenswxrld @playnewworld So you are telling me to throw a lvl 58 char away to have no wait time for a few days until more people join in? I don't have a problem with bugs, it's normal. But that this game have no mecanic to let you back again to play it just a joke and you can't defend this.
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Merman Kes
(@JakkuZakku_24) reported
@playnewworld Why do I get kicked out of server mid war? Dis happened twice 😭😭 Not even a crash just a kick out of the server and back into queue
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Andreas
(@Andreas19064379) reported
@playnewworld Thanks for some fixes but no noticeable changes to the queue. The afk players were probably not the problem.
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Northgard
(@Northgard3) reported
@playnewworld Hi folks! Since the 6 October patch, I've been having an issue where every +- 2 minutes, I get booted from the server (Bifrost EU) with the message "Not authorized to continue playing". Would really appreciate some help with this.
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Mr_Tea_Rexx
(@Mr_Tea_Rexx) reported
@WheaT0ast @playnewworld that's not the problem, their is no tag system so if you help kill a mob that you need for a quest you don't get the credit for it. Some strange reason they went with damage done. So if your a healer or tank, dsp the mob and don't do enough damage you never get the credit for it
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theshockcable
(@theshockcable) reported
@playnewworld Update 1.0.1 features included were a "solution" to target AFK subversion and a shorter afk timer from 25 mins down to 20. Players around the world sounded off when they were displeased at the company for not focusing on the real problems at hand.
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Eternal Hazard
(@FuryHazard) reported
@playnewworld Any word on a fix for the game freezes that happen while doing corrupted world events?
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jacob stolmeier
(@JacobStolmeier) reported
@playnewworld FIX YOUR UPDATE YOU MADE IT SO I CRASH RANDOMLY
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Diego Irons
(@whitesdie) reported
@playnewworld @KuroLilyStream I can't because of the connection errors😡
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Miguel Pavlo 🦁
(@miguel92996) reported
@playnewworld fix your dam buy and sell trade store i just spent 4.5k on ******* garlic !!
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Casuhara
(@IAmCasualty) reported
@playnewworld is the in game twitch integration for streamers not working properly? cant seem to "login" with my account in game even though the function is "on" to turn on spotlight and such they're all "off" because i cant even click them
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Monkey
(@CertifiedUncle) reported
@KidClow @playnewworld You too? I thought it was a me problem
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jokidre ⚪️
(@jokidre) reported
@playnewworld @KuroLilyStream TO FIX: when you change INTRO keyfind for CHAT (in my case I changed it for lateral Intro), you can open the chat, but it’s not closed when pushing key again. Only middle-INTRO works.
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Questrox
(@QuestroxGaming) reported
@playnewworld The Ongoing War Restricted Zone size needs reduced. It is way too large. It is interfering with quest objectives. Please fix this
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CERITIFED LOVER (DAT)BOII
(@erickbarajas23) reported
@playnewworld idk if it’s just me or my game only but you need to fix this glitch where the objectives don’t pop up on the map anymore after a trigger or some time. It’s annoying trying to figure out where I’m suppose to go when It literally doesn’t tell me.
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syncer
(@sYnCeR_gc) reported
I was loading into a war in @playnewworld and got an infinite loading screen and I've tried everything to fix it but nada D:
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Jon S
(@evilabed92) reported
@playnewworld I downloaded the patch today and I keep getting booted from the game now and encounter fatal errors
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jacob stolmeier
(@JacobStolmeier) reported
@playnewworld @KuroLilyStream No one cares fix the damn update
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld nice queues, you didn't fix ****, how about new servers please
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Alex
(@ALX28097) reported
@playnewworld How About You Fix The Queue Time. Been Waiting For 1.5 Hours to get into the game and still waiting WTF. #NewWorld #Queuetime #queue
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John Cole
(@Johngcole) reported
Hey @playnewworld you need customizable ui, minimap, and to fix the chat non functionality. Seriously the chat looks like it was designed by a deranged misanthropic linux coder who didn't really want to talk to people so made it so clunky and hard to use no one would try
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Casperite
(@Casperite2) reported
@sephitrax @playnewworld @KuroLilyStream If you used common sense after day one that wouldn't be an issue for you now.
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Gods Kiss 💗💜💙
(@KamiKisu_) reported
@BradenLola @playnewworld It was able to be fixed with the help of the previous replies. Verify your files for the game in steam o us a corrupted one. After doing that it was a insta fix!!
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selfdeprived
(@death_haiku) reported
@playnewworld You'll need to greatly increase the server cap, or add more content quickly because eventually the in game market will crash
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theshockcable
(@theshockcable) reported
@playnewworld When servers came back up from being down for Update 1.0.1 , ques were still in the thousands. Showing that AFK'ers are not the real issue here.
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Radoslaw Pacion
(@Biszat) reported
@playnewworld @KuroLilyStream I jest want to say that i really like this game It still needs few patches but most MMOs on premiere got lots of issues
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Raymond DelTaco
(@RaymondDelTaco) reported
@JonathonGrant6 @playnewworld I uninstalled and reinstalled and it fixed my issue!