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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Symptomz
(@TheSymptomz) reported
I seriously have a problem.... I can't stop play @playnewworld....
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Vasil Angelov
(@Vaskata94) reported
@playnewworld Please fix the life staff lumberyard crash
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Epik
(@Epikh3llo) reported
@yozsh_ @playnewworld Yeah, was hoping they would throw out another patch like they did in the beta to fix 30series GPUs from bricking like my 3080ti did on Saturday
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Revan619
(@revan619) reported
@playnewworld Just waiting for a fix on firestaff/ice gauntlet abilities often casting on self rather than where you aim it
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Crimson Decoded
(@CrimsonDecoded) reported
@playnewworld So US East Dindymon has this weird bug where almost anyone who tries to enter Amrine Excavation gets their Tuning Orb eaten, but never actually gets pulled into the expedition, and has been for a couple days. Is this issue known and is there an ETA to a fix?
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Bolek Jura
(@BOLOYOO1) reported
@playnewworld You know what we are waiting for, so focus on that, cause it's your fault you even need to create it. So just fix your mistake, and let us transfer character asap.
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CJ
(@christopherJrg4) reported
@playnewworld Will you be doing any fixes for the latency issues with in dungeons on eu?
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TheHappyPittie
(@TheHappyPittie) reported
@theshockcable @playnewworld Afkers hog up space that actual players could use. That is a huge issue…
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SpoopyJC🎃
(@TheAsianJC) reported
I was excited to do the Amrine expedition, but ran into a bug... It took my quest item and wouldn't let me in. Hope @playnewworld can fix it soon.
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MrPenguin
(@MrPengu16868301) reported
@playnewworld Why am I concerned about that they only stated „free“ transfer at the very first post after launch and now talking about shop …. What was it again. Creating a problem artificial to offer the player a paid solution…
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CringeStealer
(@K1llStealer) reported
@playnewworld Ice Gauntlet AoE damage not working properly, another existing bug since the beta when you leave a dungeon and your compass stops working, character randomly being stuck in a weird position while moving, trees not properly disappearing... How did these things go unnoticed?
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DLFK
(@DLFK96) reported
@nicotwitchh @playnewworld Haven't experienced NA I'm on EU but I know someone who plays NA and they say some **** on there ***** up, they have less problem's playing on EU servers, I think it might be your particular server, want me to call Jeff?
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THE KING OF GAMES💯✊
(@KingCedGaming) reported
@playnewworld Can we fix the compass bug lol i have gotten it multiple times where my resources and quest markers won't appear😐
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xdeede
(@djexperia) reported
@playnewworld 4 days of expeditions being completely unplayable on EU's Duat server due to some big expedition related lag....
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Aardvark
(@Saint_Pootis) reported
@playnewworld The bug fixes and AFK prevention is good, however there is no QOL (Quality of life) changes, at all, in the patch notes. Please at least fix the tagging of enemy bosses not counting. Infuriating with outdoor bosses hitting and tanking but no credit of kill for xp, loot or quest.
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AlejandroCP
(@AlejandroCP23) reported
@playnewworld Hi! Great job guys, but did you fix the transation bug? At least in spanish version we are not able to ser perks percentages. It is quite anoyying. Thank you. Go on making Aetereum even better!!
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ShinyBuffalo
(@ShinyBuffalo) reported
@playnewworld what about people not hearing any voicechat? seems to be a common problem when i looked it up and it still exists for me :(
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Drackjo
(@ShadowGods1) reported
@playnewworld I guess they will also fix the fact that the people massively report from people of other guilds to get banned senselessly?
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nE | Munkey
(@evilmunkey42) reported
@KryptechKnight @playnewworld Lol yeah I could see that being an issue. But I imagine if I'm playing at work, I'd be doing stuff close to towns and just grinding easy mats or something lol
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Einfachich
(@ZovKx) reported
@playnewworld RTX Cards Fixed from your Render Engine or still activ this Problem ? @playnewworld
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Collin Murray
(@collinmurray999) reported
@playnewworld Seems like you failed to address the largest issue in this patch. Bricking people’s gpus. Please try again.
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Khorne
(@Fallen_Justicar) reported
@playnewworld Been having issues with the market not giving my gold, already lost over 10k worth of gold from the market not working
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Quarantin0
(@40ozPhantom) reported
@Nametakensucks @playnewworld Amrine is still taking orbs and not letting anyone in on US-East Caeno, entire server is stuck at that part of the story. Fix your damn game.
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JustWiggles
(@WigglesJust) reported
@CringeyDad @playnewworld Is this a problem with the card manufacturers? The EVGA issue was only an issue due to a design defect on the card. I imagine this is the case again just more people have access to the game now than they did for the beta.
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Collin Murray
(@collinmurray999) reported
@playnewworld Why has there been no news on the video card breaking issues with your game still going on? Clearly was not fixed and it’s more than just evga 3090s. Many of us posting on your forums and contacting the support team and still no answers or acknowledgment. Help?
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Peachy🍑
(@vipeachy) reported
Huge shout out to @Alexander_Locke for sitting down with me and showing me how to fix my stream!! Zander is so freaking genuinely kind and HELPFUL. LIKE DAMN. thank you 🥺 Turns out I don’t need a new graphics card or ANYTHING SUCKERS!!! @playnewworld streams coming SOOOON
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Anon
(@Anon97702769) reported
@playnewworld that was the update? better fix this ultra annoying Pop up for up coming wars wtf
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Q
(@n3v3rsummer) reported
@nicotwitchh @playnewworld Gross... sounds like some bad creep from a Programmer's nightmare. Hopefully it's an easy fix for ya.
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Ravezaar
(@Ravezaar) reported
@playnewworld I dont see a fix for the game-breaking "Abandoning Event" -bug or iam blind ? tought this would be priority 1
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Rhysera
(@RhysEraGaming) reported
@playnewworld AFK Prevention when if I wanna make a sandwich I have to wait over 3hrs to get back in? Amazon, this is not a customer friendly approach when your servers have been the issue since day 1. Now you punish player who desperately want to play the game?