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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Gustavo Vila
(@Gustavo33932496) reported
@playnewworld I'm having an error when i open the game, it says: "Unrecoverable error: Unexpected steam_appid.txt file found." Any suggestions on how i can fix this?
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Valerio D.
(@laveritanera) reported
@playnewworld More than 1 year of delay, a very bad beta test start .. hope who play this game don't encounter any other problem NOW!
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Nikovei
(@Nikoveii) reported
@playnewworld I have to play pleaaase fix midgard queue
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ドリックさん
(@Doric__San) reported
@playnewworld Stuck in an infinite waiting queue after game crash. How pleasant.
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decipLe
(@decipLeTV) reported
@Scoom @playnewworld do we know whats causing or how to fix?
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Spike
(@Spike_Spiegel28) reported
@Real_Farming @playnewworld While there maybe some problems I don't think that they will be anywhere near as severe as they are now. The bigger problem european players will face is prolly finding a at least somewhat decent name for their chars because a lot of them gonna be taken.
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The Rusty Gun
(@TheRustyGun1) reported
@playnewworld Wait I'm queue for 1 hour ...join ....LAG DETECTED ....kicked .
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Harri Sallinen
(@Regnailly) reported
@playnewworld Is dat que broken*?? or why it let only 2 ppl in in 2h
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Scoom
(@Scoom) reported
@decipLeTV @playnewworld 3090 evga card, had to cap my fps to fix. Game limits 60 but can change config file to allow higher aka limits the “uncapped”
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Carl Greenhalgh
(@CarlGr33nhalgh) reported
@playnewworld your Q is broken for players who already have characters in asguard, please look.
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HannibalForge
(@ForgeHannibal) reported
@playnewworld Trying to launch New World with a GTX 3090 Aorus Xtreme, and every single time it will cause my card to go under load and crash. Supplied fix does NOT work. Drivers are updated. FPS was capped at 60. Nothing. New World NOT safe for GTX 3090. #MMO #NewWorldMMO
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GOAT
(@BeyondC15) reported
@Emre_TRAD @playnewworld yeap, after waiting 2-3 hrs error :D
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Nikovei
(@Nikoveii) reported
@playnewworld Midgard players cant login, been stuck 1.5 hours in the same position. Restart the server or something, we cant play...
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Alex
(@lampe_x) reported
@playnewworld fix your servers already. i already got kicked out of que several times. 8k que is a joke. youre not an indie company.
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MICHEAL TLF FITZPATRICK
(@michealewk96) reported
@playnewworld My keys arent working since the crash any ideas?
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Mario Montalvo
(@mariomontalvo93) reported
@playnewworld All mighty Amazon can’t launch a game without problems, what a failure 2 hours in queue to get kicked off, disgusting.
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Jawnable
(@Jawnable) reported
Sadly I could not continue streaming #NewWorldMMO . 4.5 hrs streaming and only 30 mins gameplay. Hopefully @playnewworld can resolve their player cap issues and we can try again closer to the weekend. Incredibly saddended to see the potential wasted on a bad launch.
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amoleka
(@amolek43) reported
@Namaslays @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Jens Øien Kloster
(@IenJens) reported
Apparently having RGB in my computer is a cheat. Please fix @playnewworld
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The Rusty Gun
(@TheRustyGun1) reported
@playnewworld Wait in queue for 1 hour ...Join ... LAG DETECTED ...kicked .
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Jay
(@Jayp124) reported
@getvindictive @playnewworld I want to play @playnewworld but I have to go to work 😑I need my tree chopping fix.
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Bohdan
(@Porcupine111) reported
@FiorattiMichele @DolgovMike @playnewworld Its okay with queue when queue is moving, when its stable login server. But when you waiting 1hr 3k to 2.7k then u r been droped with "login server error" and then u going back to 6k
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MikeCheckGaming
(@mikecheckgaming) reported
@Lucifer6six6 @downloadkct @playnewworld No, cancer is a genuine problem that we as humanity can work towards eliminating over the course of time. This idiot is forgettable and likely wanted this type of response.
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Dante Valletta
(@DanteValletta) reported
@playnewworld Do we still have to cap the framerate or are the RTX issues fixed? Would really like to know so I can get into the game.
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sys32
(@grepwall) reported
@playnewworld @gameguyben1 queue simulator hype... wish amazon had a cloud service so they can afford servers
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Tomas Klasek
(@eu_Ryu) reported
@playnewworld its because we HAVE to wait... as an IT guy, i have an idea how difficult netwoking issues are to solve.. but damn you are back up by AWS and postponed the game 3 times for about 2 yrs.. netwoking is everything for a live service game
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Lachri
(@Lachrii) reported
@playnewworld pls fix Hellheim, been waiting for 3 hours now
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Xspokengalaxy
(@woodzy64) reported
@playnewworld i think there's a problem with the servers :)
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Shidiwen
(@Grimsoul90) reported
@EllohimeTwitch @playnewworld From 700 in queue to 20 then failed to join login queue!?!?
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Martin Böckmann
(@Real_Farming) reported
@Spike_Spiegel28 @playnewworld I guess we can just wait for the answer on that one. I have full confidence that it will be impossible to login between 5PM and 11PM, too.