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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Volvik
(@VolvikTV) reported
@playnewworld still having issues and no reply from the team. :(
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Barr's Betting
(@BarrsBetting) reported
Day 5 of waiting for @playnewworld to fix their autoban system and/or respond to support tickets (at all) in a timely matter so that I can play the game without fear of getting banned a 3rd time for being level 60 #NewWorld #NewWorldMMO
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KeptPet
(@aKeptPet) reported
@Asmongold @playnewworld all you muppets saying whats the problem its massive you cant expect large numbers of people to leave a server that has a decent player base & to go to a dead server so they can join 1 of their friends that rolled a low pop server on launch
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Smoke and Play
(@Smok3andPlay) reported
@playnewworld @AdamsOnFueg0 Yeah but that’s the problem. You ******* let us believe we can transfer and now we have played the game and can’t get a refund.
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kekhtar thotfail
(@kekhtar) reported
@1212_memo @playnewworld best bet would be use vpn and play on us east, still gonna experience some lag tho.. probably around 180-250 ping
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Ethan Price
(@Paradox_EP) reported
@DutchAndNerd @itsjrussell @playnewworld Yeah he's not getting the problem at all. Just getting mad about people getting mad at New World for lying. Kinda weird tbh. Like are they paying him to do this campaign, because if not there's no reason to defend them lmao. The games for us. It's a service. So they need us
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Ethan Price
(@Paradox_EP) reported
@itsjrussell @DutchAndNerd @playnewworld Lol. That's not how that works. Just because it's a "free" feature doesn't mean they can lie about it. I hope u never run a service game. You'd run it into the ground.
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The Stolls
(@The_Stolls) reported
@playnewworld Backhanded and garbage company for not providing players region transfer. I guess **** the service members overseas playing your game.
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Scrubm
(@ScrubmTTV) reported
@playnewworld Can you guys fix the crazy lag in wars since your cannon patch? Can you guys fix that half of my lvl 60s can't get past 25k faction points to buy the faction vendor that you made super overpowered for no reason please?
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BuckslayzTTV
(@Buckslayes) reported
@playnewworld I can't trade with people what is wrong or what do I need to do to fix it? Please help
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Michael Isaacs
(@GameDesignGeek) reported
@playnewworld In the middle of taking on the Biggest Faction on my server with my Company, get Mass Reported, and instant banned! Your report system is ******. Paid for this game, so many bugs and issues with the servers, and more bugs in the game and now this... Fix your ****
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SetTopVox
(@SetTopVox) reported
@Asmongold @playnewworld I mean... Wouldn't that just cause the same overpop issues from launch??
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Alex Neuendorf
(@Aneu_gamer) reported
@playnewworld @primegaming The server transfer token is pointless when your not allowed to get into your freinds servers weather that it's a different region or your freinds server is "full"... These tokens are not solving our problems at all...
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The Stolls
(@The_Stolls) reported
@Asmongold @playnewworld im just glad @Asmongold made a tweet. maybe something will change now because of his community. Im living overseas because of the service. why ******** would i play on US when i was promised i could play on EU with low-ping and transfer to US in the future. Trash company.
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KriticPanda
(@KriticPanda) reported
@playnewworld You are all being babies. Stupid babies even, so the reason they closed full servers were to prevent queues. If they did what you idiots wanted, the problem would be back with giant queues. Stop crying and buhu, just get your friends to join a mutually join able server
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Haddred
(@Haddred) reported
@RottenJF @playnewworld We are no longer fishing buddies. She pulled aggro on a wolf and then ripped the powercable out of my laptop. By the time the lag resolved I was dead. It's a good thing she's cute.
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Goatforce
(@SirGoatforce) reported
Is gem weapon damage scaling broken in @playnewworld ? I've just put an Amber in my weapon & respeced to Focus & there appears to be no damage buff at all. If anyone knows about this stuff, can you let me know #Newworld
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KeptPet
(@aKeptPet) reported
@playnewworld Hew New World fix the gold repair costs of items, its way to high its cheaper to buy a new set from the AH then to repair
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David Hollingsworth
(@DavidrHolly) reported
@baardvrouw @playnewworld Look, I get it, and if they had said from the start "US to EU is not possible" no one would have done it. But they didn't, and that's the problem. The forums are just full of people in this situation, and it sucks for them.
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Clock Tower
(@Wiea38124938) reported
@playnewworld Your automatic ban system is completely broken and reports can easily be abused. I sing Disney songs in the town square and I get flagged for "Abusive Behavior"? It wasn't even a villain song, come on!
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EZ$
(@EZ00100100) reported
@playnewworld I can't even get a response from support tickets. Customer service is typical Amazon trash
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Dan Hernon
(@StonerL0ve) reported
@kates_baked @BlackroseNero @playnewworld Damn, didn't take you long to somehow make it about "Men are the problem". Well there goes any kind of credibility you feigned to have. Good job, you played yourself.
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David Hollingsworth
(@DavidrHolly) reported
@baardvrouw @playnewworld I can't keep saying the same thing. It's not about "the servers are full" - it's about people having the rug pulled. People made a decision to move or pick a server without "full servers" being a feature. It's really simple. The region transfer change is the bigger issue anyway
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OriginalH1h
(@OriginalH1h) reported
@playnewworld There gonna be a fix for stuff coming up as "uninitialized"? At first it started off with the character Title showing up as uninitialized and achievements coming up as uninitialized. But now I have just random items in my inventory that are just white blocks that say it.
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Josh Marc
(@Vahas25) reported
@playnewworld All the people hating below here it's unbelievable, the statements that get linked can be taken in multiple ways and how is it a problem to change to a completely new server with your friends as well?. God damn man
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Joel Burt
(@sodxsaint) reported
@playnewworld you all need to fix your mass report perma ban system. Players are abusing it.
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Josh Russell
(@itsjrussell) reported
@Paradox_EP @DutchAndNerd @playnewworld Its common sense to just KNOW you wouldn't be able to transfer to a full server. WE ARE TRYING TO AVOID queues and issues so why the hell would they allow transfers to full servers. All I am seeing is people just bitching and crying on a free feature. Get over it.
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Ethan Price
(@Paradox_EP) reported
@itsjrussell @DutchAndNerd @playnewworld My "full" server hasn't had a queue in a week. I'd just like them to not lie to people. They told people to just go play any server without a wait and transfer later. At the time they still could've created a character anywhere bc they hadn't locked anything. That's my problem
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Mandals
(@mandals_gfx) reported
@TVR_F3Geppetto @playnewworld Releasing this feature without fully testing it is by far the worst ******* idea ever. Imagine transferring your character and it gets deleted. Not even NW would be able to fix that.
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David Savill
(@dsavillian) reported
@Duck5 @CampbellKingdom @playnewworld Yeah. It’s because we had this exact question and the Twitter thread suggested it wouldn’t be a problem.