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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wally West
(@wholewheatryan) reported
@playnewworld A queue fix suggestion: Have different instances of the most popular worlds. So say Valhalla your character can login to any of the 5 instances each having 2000 people max in them. You can ask your friends which one they're currenlty in n login to that one.
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PAB Games
(@realpabgames) reported
@VapinGamers @playnewworld Lol a glitch in the matrix, that’s funny, I hope they fix the issues soon
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Q-The Demi Olympian (they/she) #TheBarIsOpen
(@QuorieWashingt1) reported
@willows_twitch @playnewworld Can't even be safe in a ******* game: ppl think this KKK **** is funny. Its ******* not; im tired of seeing and having to LITERALLY relive history. Im sorry you are having this problem: what server are you on? I don't wanna play (when i get) on a server where i know nobdy
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Xarmen Karshov
(@XarmenKarshov) reported
@Slang3006 @playnewworld They can only do so much about toxicity. Even League of Legends can't fix that, even with issuing permanent bans to people who say certain phrases and words. That's the issue with having a massive multiplayer game of any kind, especially one with this many players.
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Apidaez
(@Apidaez) reported
"lag detected" MID DUNGEON AFTER I WAITED IN QUEUE FOR 4 HOURS I HAVE TO SIT IN IT AGAIN.. LITERALLY WAS IN FOR AN HOUR BEFORE I GET KICKED OUT. what a joke @playnewworld
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MoncadaArmada
(@ArmadaMoncada) reported
@TheKoreCow @playnewworld Look for a different server. Plenty out there without queues. It’s not uncommon for anytime launch to experience issues like this, let alone a game of this anticipation. In the future, just wait a week before purchasing or playing.
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Jay Jenkins
(@Koth_Remulak) reported
@playnewworld what about the unplayabe launch errors? i cant even play the game, just keep getting error codes...as a WoW original player with their issues i can say you guys are way worse currently, any word on actually fixing the launcher??
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Vimal
(@vimtwitts) reported
@playnewworld Maintenance. then power failure then game had error and crashed then etc... every time min 2 hour queue up to 5 hours waiting not fun!!!!!
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Ashe Bosworth
(@AsheBosworth) reported
@playnewworld How about fix the auto running afker's plaguing the game so people can actually log in without a 3 hour queue time
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FATE :)
(@FATE4k) reported
@RichardAOlsen @playnewworld A LOT of people with EVGA and Gigabyte 1080s are having issues where the card shoots up to 100% power and either blue screens or bricks it. Me included. And it's a matter of Nvidia's Sept 20th update (according to a forum post) that doesn't like the game
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Dillon Curry
(@dilloncurry) reported
@playnewworld please add a way to skip queue for 10 minutes if you disconnect from a crash.
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Lightor
(@The_Lightor) reported
@playnewworld You see it with every MMO, there's people bringing up valid issues and fanboys who see no wrong or don't care that they paid for a game with issues. Denial at it's finest. It's not the worst launch, but it's not great or even good, stop acting like this is an amazing lol
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Alex Senpai
(@Ley_Troll) reported
@playnewworld the New World project. I am really enjoying the product and I hope I can continue to enjoy it for much longer. Do not be discouraged, much encouragement guys, surely you will fix the problems soon.
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Özer Fazlıoğlu#24
(@makedonveliahti) reported
@playnewworld Dear New World team, the general problem for players right now is to wait a long time when they want to log in to the game, please pay particular attention to your work on this issue. We believe you will get the players out of this problem as soon as possible. With love
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Kaszixx
(@Kaszixx) reported
Hey @playnewworld fix your Expeditions, the desync in there is insanely busted.
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PappaPaws
(@PappaPaws) reported
@KeeperDavey @playnewworld They were bad on EU! Thankfully we did not have the same issue. Should have brought you to NA servers
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GG2015
(@GlobalGamer2015) reported
@VapinGamers @playnewworld Apparently @playnewworld has issues with your character setup lol
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north
(@FadingNorth) reported
@playnewworld anyone kno how to fix the fishing pole stuck in hand glitch
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MicBeMac
(@Micbemac88) reported
@TheKoreCow @playnewworld I've played 25 hours already on a lower pop server. Haven't been kicked or had any major issues. It's playable. A $12 movie only gets me 2 hours of entertainment
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suza✨M4A
(@suzalesca) reported
@TweckerTweets @lvlGhostlylvl @playnewworld Yeah it’s a glitch. Moved to a low pop server and didn’t have that issue
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Sachin Nawale
(@sachinnawale) reported
@ZavocOriginal @playnewworld Yeah same happened to me i tried a less populated server and now i can get into the game but yeah there are alot of issues with the game cant deny that
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jonny x
(@JonnyZetaTV) reported
@AodanTV @playnewworld Oh hell yea . i heard about the server issues, good to hear somethings already in place to address it
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whosnachos
(@whosnachosyt) reported
@Kuta_Kuma_ @playnewworld It's not on my end ag knowing that problem before beta
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Richard A Olsen
(@RichardAOlsen) reported
@FATE4k @playnewworld What issues? I have a 1080 and have not noticed any problems with it yet 🤔
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Kelryth
(@Kellryth) reported
@playnewworld you need to optimize your engine or something every now and get I get hit with a stuttery mess and freezes for a few seconds. I had no issues with the betas
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Ally
(@Foxyeh_) reported
@EkinYigiitt @playnewworld did u fix this? i have same issue
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SixStream
(@SixStream2) reported
@MrYabrevo @playnewworld Having the same problem. Did amrine over 30 times during closed beta but now mobs attack across space and time in the dungeon.
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Sienna
(@Sienna07250140) reported
@TheKoreCow @playnewworld It's a frustrating experience, but they are working on it. So how about give them the chance to rectify the issue? (which, they've already mentioned a bunch of times that they are working on it)
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FATE :)
(@FATE4k) reported
@playnewworld Sooo the issue with the 1080s, are you guys gonna actively work on a fix for it? Or is it just gonna be "It's up to Nvidia to fix their drivers, don't play until then"?
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LVato
(@LVato31) reported
@YisucraistRM @playnewworld Close the error message and don't press play, just wait. You should be back in the queue, in the same position.