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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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listedSEAL
(@listedSEAL) reported
@coltbell30 @playnewworld I havent had any real optimization issues yet but I def hope they add and improve it. It's another game that's super good but if they don't stay with it, could die out premature
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Qrähe (#1 TrashBlade)
(@Qraehe) reported
@shimmervids @playnewworld Saw the same thing being said by the biggest streamers playing it currently. I think the assesment that if they don't it will hurt the game population severly is pretty spot on. That doesn't even address some of the other major issues, like tanked economies less than a month in.
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🐐
(@TimThaGOAT) reported
@Gothalion @playnewworld I'm enjoying it to be honest. I think they released the game to satisfy players/shareholders but they weren't anticipating people to put 150+ hours into the game in 2 weeks. Give it time my guy, it is 6am their time right now, they will probably fix a lot more this week.
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Scaramooch
(@ScaramoochGames) reported
Fixed my New World issue! If you cannot load into the game after trying all possible solutions, TURN OFF your security application. Even though New World was accepted on Windows Defender, I still had to turn it off! @playnewworld @AMZNGameStudios #NewWorldMMO #PlayNewWorld
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PANTSW 🔝🍻
(@Enforcethepants) reported
@Gothalion @playnewworld What about the fact that a lot of players at launch have stopped playing and those servers haven’t had new characters created for over 2 weeks. Causing economy issues and most of the crafting items meaningless?
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whosnachos
(@whosnachosyt) reported
@playnewworld How about to fix Fullscreen (Ctrl+Enter) nopt able to go Fullmode again!
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paytv50
(@paytv50) reported
@playnewworld Pls fix fraktions coin limit bug! Destroyer with a limit of 15.000 coins and you can buy in the Shop weapons for 20.000👏🏻
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Jonathan Hunt
(@Jonnysource) reported
@HamboneTTV @just9n @playnewworld Is this a troll account or your first MMO? I'm giving the game it's fair shot, but it plays like a downgraded GW2 with extra lag on top. There's also massive imbalances both in combat and crafting/gathering beyond just the bugs/exploits. The idea is good, but the execution failed
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Thorsten Weitling
(@Weitling_Writes) reported
2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue" would be enough. Thank you.
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Anonyorb
(@anonyorb) reported
@FreemanNsfw @XJWOLF48X @playnewworld This was NEVER JUST ABOUT THAT as I am the one that made the original joke. You can not change the meaning of my posts to what you want for convince. All issues New World has is a problem that could cause thousands of dollars so far. Like I said, a book you never read. BEGONE
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FreemanNSFW
(@FreemanNsfw) reported
@anonyorb @XJWOLF48X @playnewworld There was only one part and it was the cards popping due to defective components. Stop trying to make these terrible comparisons. I don’t care about privacy issues or memory leaks. This is only about $1k+ cards dying.
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Thorsten Weitling
(@Weitling_Writes) reported
2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue" would be enough. Thank you.
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Keep_It_Street_
(@JaYd3nS) reported
@playnewworld what ******** is up with these gauntlet glitches in wars. Why don’t you just deactivate them until you fix ya **** game…
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Thorsten Weitling
(@Weitling_Writes) reported
2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue it" would be enough. Thank you.
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Mehmet Can Kaya
(@MehmetC95387987) reported
@jchaps89 @Real_DanMan @playnewworld Great Job ?? Literally main mechanics are not working in game. Ice Gauntlet completely bugged frost area not working. Azoth staff 5 not working. Ppl abuse bugs in sieges.Did u see any mmo which is main mechanic is not working ? Stop defend this ****. They lied and they messed up.
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Impulse | Wowjason62606
(@wowjason62606) reported
@silverhazey_ @Gothalion @playnewworld The other big problem with ffXIV is it takes a casual player what a year or more to catch up to current content?
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Ghost Nurf 👻
(@MyNameIsNurf) reported
@Gothalion @playnewworld Does anyone know where they actually communicate ****? I don't see any dev responses on Twitter or Reddit. Tons and tons of people posting issues and I never see any answers or responses to things. They seriously need a community management team for a game this huge.
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ScottWithTwoTs
(@Scottyrica) reported
@playnewworld can you please fix these quests that have infinite spawning mobs and are literally unplayable (Path's Unseen in RW for example)
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phatlantis
(@phatlantis) reported
@kiill_joytv @shroud @playnewworld it's not the size, its bugs in the way people are playing. They had a LOT of lag-less wars the first few days before all the exploits were found out.
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Rhys Wild
(@RhyWil) reported
@Gothalion @playnewworld Wouldn't mind a territory reset post fix tbh
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MikesWazouski
(@miguelscn) reported
@playnewworld fix your game, all time crashing without reason. Absurd.
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MessiHaH
(@MessiHaHXD) reported
@moto_orr @playnewworld Their resources are normal human workers, how will you telling them to hurry up fix anything.
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AV
(@avatarr445) reported
@shroud @just9n @playnewworld So in the wars, it wasn't lag then, right? They were all using this invincibility glitch that also looks like lag...
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Manny Roman
(@Manny_Roman22) reported
@playnewworld it seems as though the luck percentage from gear and the luck “points” you get from food don’t stack properly. When I just use food I get gems from mining but if I use both I never get gems. Had similar issues in closed beta as well. Anyone else experiencing this?
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Goocher
(@Goocher19) reported
@Gothalion @playnewworld Agree that this needs to be addressed. Or if this issue is one that cannot be address soon, perhaps a “corruption event” on servers every 2-3 weeks where territory ownership is reset, would upset some for sure, but would make us think about wars and resources a bit
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AveryMoon
(@AveryMoonWolf) reported
@playnewworld please fix arrows going to the left of the crosshair and not the center :(
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Michael Dewhurst
(@TheDewyHD) reported
@ReileaBDO @playnewworld The games amazing! The graphics card issue is actually rare and those people had some stupid high max settings running.
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whosnachos
(@whosnachosyt) reported
@playnewworld fix the guardian main quest, damn joke solo. noone with quest their so yeah play late ****** by your trash system unable to finish main story. gj
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CynicUK
(@CynicUK_) reported
Well, gonna stop playing NW till they fix all this ****. corrupted doesnt work, dungeons are buggy, wars are completely unplayable and full of companys explioting @playnewworld Stop shadow nerfing stuff and breaking the game in the process ty
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DrippinSouls
(@SolDrip) reported
@playnewworld Fix the staffs next patch. Thank you.