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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Bradley
(@ShawnBradleyK) reported
@VnMidnight @playnewworld @Steam Didn't work for me. I did get a new error tho. Ugh so bummed
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Ashes
(@whyAshes) reported
@playnewworld THIS is an outdated way to fix the issue. The way they posted work 100% and you should follow the forms!!!!
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Chosen of Lolth
(@Zasstryn) reported
Saw @playnewworld is having issues on @Steam so I might not bother even trying to patch then play tonight. I haven't logged in for a few days.
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Matt
(@The_NamesMatt) reported
@playnewworld If this were apex it would’ve taken a week for them to fix it. Good stuff @playnewworld
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Dropshot
(@Colt45Dropshot) reported
@Steam Please God fix your platform, I’m losing money on @playnewworld because I can’t log in. Please hurry and fix this!
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TruElitePkLIVE
(@TruElitePk) reported
@playnewworld @Fums0888 PLEASE FIX TIER 4/5 AZOTH STAFF CANNOT USE IT ON RESTLESS SHORE 55 PORTALS . Game breaking bug!
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Rıᴅᴠᴀɴ ᴀʟᴛıɴᴏᴋ
(@myviewoflife_) reported
@playnewworld solve the problem unless you made it for the rich only
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Michael Swann
(@Meswannjr) reported
@That1DanGuy @playnewworld Looks like they finally rolled out a fix on Steam as well.
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TY
(@TYtheAlkemist) reported
@playnewworld I'm getting an error that says "Requested Operation Requires Elevation"
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Curtis Baisden
(@BaisdenCurtis) reported
@playnewworld Have always hated Steam. NW needs its own launch pad. Let’s go! Plus fix the bag space. Walking around all gimpy and **** is no fun.
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Alex Guzman
(@mangothe1st) reported
@playnewworld @playnewworld this is just one of two issues, I can't even get the game to open, something is going on between the handshake of steam and something else. It is a file that was updated I believe, according to everyone else.
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The Blaziken
(@The_Blaziken) reported
@playnewworld Right click game on steam, properties, local files, verify integrity of game files, fixed the issue for me.
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No
(@lowiqapple) reported
@playnewworld I deleted the file and the file it said was causing the issue and I got in.
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Hanxiouss
(@TheHanxiouss) reported
@playnewworld why is this an issue that we have to work around... ?
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Ros esmit
(@Rosesmit4) reported
@playnewworld @playnewworld i try that earlier and it didn't fix the issue but I retried it again just now after the tweet and that fix my issue
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jacob verissimo
(@Jake_Verissimo) reported
@playnewworld Nope. I've seen threads saying re-installing the entire game doesn't fix it. Not everyone has infinite high-speed data for that also.
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Jordan 👹
(@Wordanjebber) reported
@zenswxrld @playnewworld Those people don’t have real life problems to compare to so the game having issues is like rock bottom to them lmao
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Ducky
(@anthonyakaducky) reported
@barrington_tm @playnewworld To fix, go to steam library > New World > Click Properties > Local Files > Browse > AntiEasyCheat > Delete Certificates Folder > Launch EasyAntiCheat Setup > Click Repair New world > Click Finish > Launch New world. Should work.
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ThatOneDanGuy
(@That1DanGuy) reported
@Meswannjr @playnewworld There's a fix for it. Look on Reddit, someone posted a copy of a pre update DLL file that fixes it
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TheMainVoli
(@themainvoli) reported
@Jake_Verissimo @playnewworld did you fix yours?
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Boofa | The Retired Athlete
(@Boofaaaaa) reported
@playnewworld Just gets a little confusing sometimes. its not a major issue of course but would be nice if it could be change as we still have months of daylights savings left
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Saeko
(@It_SaekoVT) reported
@playnewworld Id really like to see you guys fix this. Your game looks interesting but not enough to warrant risking a $1k+ GPU with how short GPU stocks are currently. Im guessing its also a manufacturer Issue too, but Id still like to see bug fixes etc deployed.
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🐮ChrisYankeeInTX🐮
(@ChrisYankeeInTX) reported
@playnewworld Fixed problem for me. I did both steps though. Verified game files and then installed EAC. When running the executable, the only option available was Install...then I ran the executable again and it gave me the option to Repair, so I had it repair as well just in case.
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Scope_of_Culture
(@ScopeCulture) reported
@The_Blaziken @playnewworld This did not fix the issue for me
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Shawn Bradley
(@ShawnBradleyK) reported
How the hell does @steam not have a fix for the easy anti cheat issue yet? It's been hours. This is a priority 1 ticket. Whoever is on call for emergencies is sleeping on the job. Jesus christ. Probably 100,000s of players not able to play their games @playnewworld
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Miguel Medina, the King of Titans
(@TitanMickey) reported
@playnewworld Didnt work soooooo imma go play WoW till there is an actual fix to this issue
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Shadowconxd
(@Shadowconxd) reported
@playnewworld Karpfen07 5m This worked for me just now. I simply went to my Steam folder → steamapps\common\New World\EasyAntiCheat Ran the “EasyAntiCheat_Setup” (after the initial repair I did click on the “repair service” in the bottom left corner of the EasyAntiCheat
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Alkitria
(@alkitria) reported
@playnewworld Anyone else's game lagging ridiculously after the update?
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hiyyubuoo
(@hidoniswg) reported
@playnewworld Y'all saved my bacon, wife was pissed she could get on and I couldn't. Thanks for the info to fix the problem.
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TruElitePkLIVE
(@TruElitePk) reported
@playnewworld @Wordanjebber Why not fix the Tier 4/5 Azoth staff not working ? Game breaking bug...... Cannot do any Corruptions passed 45 And we have the Azoth staff tier 5