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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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MoiZzZ
(@MoiZzZxD) reported
9 hours in q to get internet connection problem from your end not mine cuz im streaming no problem to **** my entire game not even the servers are showing now thanks @playnewworld :)
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Markos YosifⓂ️
(@YosifMarkos) reported
@beardphobia @playnewworld I have the same problem. Wtf is going on
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Paul Ring
(@Ringod123) reported
@playnewworld 4 hours in queue, now all servers gone and cant even connect to login server.
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Martyn
(@Thenaughtyseal) reported
@Osxgeekgirl @playnewworld Same problem here
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wiseleadingblind
(@wiseleadingbli1) reported
@maxrenke @CrazyStiggy @playnewworld You're missing the point. They have limited capacity AND won't allow you to play with friends unless you're on the same server. This makes the capacity an issue where if they just let you play it would be fine.
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a Living Being
(@aLivingBeing) reported
@playnewworld Why did you guys still not fix the 100% GPU usage...
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Buffed Gaming
(@BuffedGaming) reported
@playnewworld is there an ETA on the login server bug?... Got kicked earlier, then got thrown in a 2.3k person queue to be disonnected YET again from my queue..
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Sandro
(@VRT_Sandro) reported
@playnewworld I keep getting internal server errors, any fixes for that?
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Azul eléctrico
(@AlejandroZh_) reported
@playnewworld Login down in EU…
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Gamer Priest
(@muk_tf) reported
@rwharris93 @playnewworld the problem with being popular I suppose ;) hoping @playnewworld can help out and get us all going again soon
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Me_Myself_and_I
(@AntonioCaseiro) reported
@playnewworld Buy the game and joing the queue... 120 minutes later you will get the message ... LOGIN FAILED... it's "live" like a DEAD RAT...
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Mr2Fat2Carry
(@Fat2Mr2) reported
Login Servers Down ? @playnewworld
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Tantrum_Tim
(@tim_tantrum) reported
7.6 hours waiting to get into the server. 500 people in front of me in queue. And the login server crashes. **** THIS. #refund @playnewworld
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Termeh
(@Termehhs) reported
@playnewworld Queued for 1 hr and "mm_authresult_ error kicked me out, now I'm getting it constantly and can't even get to character select screen.
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Zoldyck シーシュ
(@KMyrestrand) reported
@playnewworld How can you get incredible support, when 99% can't even play, its actually horrible. All my friends waited in queue for over an hour and then we got connection error, *******!
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SheepB0T
(@SheepB0T) reported
@playnewworld @playnewworld y’all have a serious queue problem. I’ve been in queue since 8am PST and I’m STILL only 5092 in queue at just after 11am (down from 6968). This is insane….what the hell is going on?
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Druruk.
(@DrurukR6) reported
@playnewworld 6h of queue, for an error.. 6h wasted still cant join.
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Dellis
(@OnlyDellis) reported
@playnewworld Getting this error when trying to load the EU server list. Connection Failed mm_authresult_Http_Error_Response_Code Any help please?
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Frost
(@Fr05t1998) reported
@playnewworld yo sick game launch, love waiting for over 8 hours just to finally get throught then be given a ******* error, nice launch.
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Oliver Griffiths
(@OlyGriffiths) reported
@playnewworld What is going on? Sit in a queue from 3000-72 and then get kicked. Then rejoin at 3000 to get a log in error and now the server and character is gone? Erm?
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Claptomaniac
(@Claptomaniac1) reported
@playnewworld ummm.. EU login servers are totally gone ?..
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RoyVixen
(@Roy_Vix) reported
@playnewworld @ochapeieiro Login Servers seem to be down, queue died on EU servers (at least on Barri)
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SILBERJOUNGE
(@silberjounge) reported
@playnewworld @ochapeieiro also i cannot see my Char anymore.. i get errors which says Try again. if i press yes the same issue happens again.. Cant see any EU Servers
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𝕋𝕣𝕚𝕩𝕕𝕖𝕟
(@skunknste1) reported
@playnewworld Been in a queue for 5 hours just to get an authentication error. Nice one.
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Elly
(@ellyamanda) reported
@playnewworld Your entire EU section of worlds is gone.. And it keeps giving multiple errors. My character is gone too . Help
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Chris
(@Nhails) reported
@playnewworld login services are down folks.
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Rafael Jiménez
(@RafaelJ115) reported
@playnewworld Central EU servers are not even showing up now. It gives an error and says no worlds available
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LoLoManDesJahres
(@loloLmandesjahr) reported
@playnewworld can it be thats the login server are down?
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fejkyu
(@Svoovi_) reported
@playnewworld So now are the ******* EU Servers down?
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James Drysdale
(@JamesDrysdale84) reported
@Razvan28770708 @playnewworld @ochapeieiro I am having this issue as well