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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
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Game Crash | ||
Sign in | ||
Online Play | ||
Online Play | ||
Online Play | ||
Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ravynia ❤💜💙 BroadcastHer Awards Nominee (@RavyniaGaming) reported
@DA2Z5 @playnewworld Believe me, I appreciate them fixing the money issue. Not being able to buy stuff yesterday sucks. I just wish they had given us a little more notice and maybe not shut down during peak times. This is a suggestion from someone who loves the game, not a hate message.
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RockSolo (@RockSoloTV) reported
@playnewworld please fix the ice g
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Katt Farrell (@KattFarrell) reported
@playnewworld Please fix hatchet bug Outpost rush and wars are unplayable :(
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aPrimitiveOrange (@aPrimOrange) reported
@Mr_Juise @playnewworld Perhaps if you worked on an engine like lumber yard, and have bad management that doesn't know what it's doing youde be talking differently, and if you've mostly " seen people telling to fix bugs" then you've seen nothing, and those are not the people im talking about.
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big Doble (@bigdoble) reported
@playnewworld needs to fix the hatchet -.- please !!! #NewWorld
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swan (@xXSwanyXx) reported
@playnewworld Keep up the good work. People complain the game is broke but then also cry when servers are down..how do they expect u to fix things lol.
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illumiTriX (@Bazinga_1986) reported
@GrizzzIybearzz @Franjvy @playnewworld why should it be better? its complett okay to say whats broken atm in the game... and sadly he is not complett wrong
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ToastMalone14 (@toastmalone_14) reported
@BagelBackpack @FKN_unlucky @playnewworld What's broken now?
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Heck Balázs (@heck_balazs) reported
@playnewworld Fix fire/ice ty
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faisalx1 (@faisalx120) reported
@DexxonGaming @playnewworld @Al_orv Same issue here , I chose NA east cuz it was closer to my EU friends and now most of them quit cuz of the bugs and I can’t transfer to NA West..
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BetwixtTheBuns (@betwixtthebuns) reported
@vandarsin @playnewworld I’m saying maybe having all the people in a lag fest on a single point isn’t the best for the game, but if you have any better ideas I’d love to hear them
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Un45aken (@Un45aken) reported
@kristoferneil1 @MikeHarris757 @playnewworld To break the hatchet, all you have to do is use the hatchet lol... I can't blame players for using a weapon many been using. The macros on machine gun staffs are the one I got a big issue with. I just hope the fix doesn't mess up legitimate animation canceling on my firestaff.
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Harrison Bergeron (@theendlessdrone) reported
@playnewworld any idea why Im getting a "No product information" error?
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Anthony Santiesteban (@ASantiesteban88) reported
@playnewworld Fix.. Your... *******... Game. I hope you are throwing all 161 new hires on New World. Yea we've seen how many Sr. Level positions are open on the website. Allocate these resources properly please. Whoever has been managing the agile/scrum/devops teams needs to be fired. Period.
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jandeboi (@jandeboi) reported
@playnewworld I dont mind the glitches and other bugs like ice staff, hatchet, bugged quests. Its an MMO after all. But when it comes to duping stuff that can break games economy or people linking Html-code to crash game, thats where AGS need to permaban faster....
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MindPunch (@Mind_Punch) reported
@Osryn @playnewworld Reeeee, fix my game. Reeeee, they're fixing my game. You people are nuts.
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Dystanz | Andy (@dystanz619) reported
@playnewworld Could you provide us a list with the new bugs you guys implemented? Since its an ags tradition to fix some bugs and get more in with every update it would be good ti know if its worth to login today . Ty
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Fran (@Franjvy) reported
@TriadforLife @playnewworld One:3k pc should be enoug. Two: full storage because I cant sell or trade because of market disabled. Three: heavy because market disable and full storages, need to travel full inventory or just throw my items to the floor. Four: economy broken because they didnt know how to 1/2
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Revenant Kitsune (@SenseiSteeltail) reported
@playnewworld I appreciate that you all are working to fix this stuff as fast as you can. I am also sorry that you have to listen to us complain so much but as much as all these bugs irritate and annoy me I do enjoy this game
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Stef Georgian (@Georgianst_gl) reported
@playnewworld Not so great...too many issues at this point
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Ali Can (@aliiccann) reported
@playnewworld Ice storm not hitting fix it guys..
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Anthony Santiesteban (@ASantiesteban88) reported
@iGlennnnn @playnewworld Why ******** are we worried about Jack o lanterns and adding holiday items when your game is ******* broken lmfao. Let's fix green lvl 45 gear absorbing more dmg than 60 purple gear, how bout when it says +6 dex it actually gives you it instead of +4, auction house? List goes on
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R. (@rob_hackett) reported
@playnewworld Everyone complaining and moaning. They're fixing the issue. Calm ******** down.
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Stevo (@Sogilv) reported
@Brandon96061217 @playnewworld What a dumb comment. So because people are upset that they paid for a product that has many issues, and the devs seem to keep adding new issues. These people must be animal abusers and beat there wifes? **** right off shill
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jandeboi (@jandeboi) reported
@playnewworld Reported a guy linking pictures to chatbox and the code to crash the game and the dude is still playing.
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Anthony Santiesteban (@ASantiesteban88) reported
@playnewworld Fix... Your... *******.... Game. I hope you are throwing all 161 new hires on New World. Yea we've seen how many Sr. Level positions are open on the website. Hopefully they can fix what whatever ******** whoever ********..****** up.
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Marc (@BagelBackpack) reported
@praveenram1983 @playnewworld So far every bug fix downtime brought new bugs while keeping most of what they wanted to fix broken I mean they do make some progress but it feels like the game should’ve been postponed till like March 2022 lol
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akoda (@akodalive) reported
@CallumBotDev I expected Amazon Games to put some experienced devs for @playnewworld. It's like you're putting students there after their first day of uni. I'm sorry but if your fix is checking for the size attribute expecting it to be the solution I don't expect much of you.
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Fran (@Franjvy) reported
@TriadforLife @playnewworld Manage it, if cheaters help to break it, their fault too, not mine. Five: y crash 50% of expeditions, and its not only me. Six: I hve played other mmos for years. This is worst release ive played.
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Azerox (@Azerox050) reported
@playnewworld You beter fix the Legendary crafting materials in the upcoming update (Etched Handguard, Empowered Counterbalance) or im putting this game on the shelve and will never look back.