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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jo'
(@CruzKun_) reported
@Sunachu_ @Xzstance_TTV @playnewworld Yeah but the point here is, we made many many many feedback for all these bugs on all betas, they never take attention to it before release… ( like servers slots, Q problems etc etc) they prefer ignore feedback…
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flyerrdude
(@flyerrdude) reported
@playnewworld I dont see AMRINE EXCAVATION fix in the fixes? When are you going to fix the AMRINE for server: GORIAS ? It's been lagging since day 1, but not on other servers! FIX THIS PLEASE! We can't defeat the boss because of it!
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Marcel V Martins
(@MarcelvMartins) reported
@playnewworld Take your time, fix the fishing hotspot not showing (but it appear on the compass) i've seen a lot of players with this issue, (me included)
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tony l sigmon
(@Nirvanaaaoh) reported
@playnewworld Imagine bitching about bugs and then b8tching about them fixing said bugs... I love the game as much as yall but some of yall act like entitled brats. Chill out and let them fix it. They're new to this. It'll take some trial and error.
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Demonic Panda 🐼
(@gordondesign05) reported
@playnewworld Hopefully, this is addressing the GPU issue, if so, please continue and fix that.
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TinyWhaleMan
(@Thunder_MiDe) reported
@TheDacafo @playnewworld Yes cause every problem can be resolved by getting more people to fix it. Think David think...
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kgregory85.08
(@Kgregory850) reported
@playnewworld Gamers these days. Complain about things happening in the game… complain when they do the maintenance to fix said things. So sorry you had to get up off your *** and do something else.
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F1
(@F1fastwheel) reported
@playnewworld No problems take your time, then i have more time to spend time with the dog 🐶
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spellmage8
(@spellmage8) reported
@playnewworld People are damn annoying complaining for every single thing, they don't understand the amount of work an MMO requires, they just think it is always about money. Problems happen, amazon is being honest, so instead of complaining go do something else and have some patience.
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James McCollum
(@kaimaster0) reported
@cursedddddd @playnewworld The developers are not in Europe. You think it's bad now what if you had that team trying to make these updates at 2-3am local time for the developers? Besides this is the first significant maintenance outage, and they added a LOT of new servers and capacity they didn't plan for.
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Marcel V Martins
(@MarcelvMartins) reported
@playnewworld really ppl are crying about mainteance time? guys, the game has some bugs and exploits, its obvious they have to fix it , no big deal do other stuff like, live
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Ajay Aradhya
(@AjayAradhya1) reported
@playnewworld Being a developer I know how hard it is to have a stable fix for the bugs. Considering the scale you are dealing with, its okay if you take more hours for the patch. Hoping for a stable release! Just don't consider the trash talks. #NewWorld #Gamedev #mmo
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HOFFA
(@EscoTheChef) reported
@playnewworld ok but when are you gonna fix the expeditions being bugged? no one can progress on the story.
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John Vilnis
(@JohnVilnis) reported
@thegeo @playnewworld @KatContii Yeah I have the same problem. Running off to do quest, oh look iron, mine it, oh look a turkey, shoot it, oh look a sparkly plant, harvest it, etc.
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Rous 1983
(@Rous1983_) reported
@playnewworld Please fix lag detected!
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Spudz McKenzie
(@rustygg249) reported
@cursedddddd @logan_borden @playnewworld You sound like you dont understand how any of this works. Go get upset about a real problem
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Véio Pescador 🎣
(@bqeg) reported
@playnewworld new world, old problems
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Christian Thullmann
(@Thulle10) reported
@playnewworld Insane how people react of a maintenance. You dont even know what the problem is and judge... z z z
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Huma Odef
(@HumaPlays) reported
@playnewworld Some bugs I didn't see mentioned: - Refining station tiers not displayed properly on map info. - Players "ski" when encumbered. - Corrupted portal completion causing multiple clients to crash simultaneously. To name a few...
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ru
(@HimDiamond_) reported
@ZenHeadshot @playnewworld I heard to compensate everyone for the wasted time they're going to fix a load of the bugs in game
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pAce
(@pacewins) reported
@Thunder_MiDe @TheDacafo @playnewworld But for sure they have the money to solve the issues by hiring competent devs, which doesn't find/create technical difficulties based on some few minor bug fixes, right? 👀👀👀
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Tal Issou 🔥
(@TalOfTera) reported
@playnewworld Imagine you fix and upgrade server population instead of developing your anti-afk lmao
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J
(@ooCOMTENoo) reported
@playnewworld Who are you paying to fix servers? Get more people with 20mill you made. Mean while it’s 900k people who purchased it. So can’t ever say you don’t have the money
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DEBOVE Christopher
(@ChibiSash) reported
@TheDacafo @playnewworld Man... Gathering 9 pregnant women pregnant does not make them in 1 month... There's thing you can't reduce more, there's thing bound to happen the first week of an MMO like those issues. Money and number do not make everything
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flyerrdude
(@flyerrdude) reported
@jckiker @playnewworld You have to fully clear the Dungeon unfortunately! I got the same, i got almost everything in there including some other quest items, but still the mission does not continue! They have to fix it so we can finish it finally!
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Lou vito lacera
(@VitoLacera) reported
@playnewworld fix it.
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Richard W. Byers
(@RichardWByers) reported
@iHasGoodPersian @playnewworld Mobs do have a lower aggro radius. I run through lower level zones constantly while farming without issue. You cannot pass directly in front but even at even level you can avoid LOS of many mobs. Regardless do you expect a feral animal to smell a 10 level difference?
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VSquad Blood
(@VSquad_Blood) reported
@playnewworld People really out here defending Amazon. THIS IS AMAZON. JEFF BEZOS GOT BORED AND WENT TO SPACE. They are not an indie company. They are the one of the largest companies on the face of the planet. They have the money/resources to literally end world hunger. Fix your ****, faster.
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HappyLonelyTTV
(@Happylonely_ttv) reported
@playnewworld wow looks like alot of americans here who havent a clue if they did the fix at 6am cest it would be midnight in your time meaning most people would be asleep and there wouldent be as many complaints i dont get how thats me saying the *World revolves round eu* etc lol grow up
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Steffan Paz
(@steffan_yo) reported
@playnewworld I bet all the Cyber Punk fans wished their devs took the time needed to fix everything. All things considered this launch has been pretty damn good. If they need a few extra hours to implement one of their first patches, so be it. I'm sure they'll improve moving forward.