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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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plo.24k
(@cda24k) reported
@playnewworld Fix your server instead of us restarting our hard working character
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Yeti Laughs At You
(@dapper_yeti) reported
@L921Tony @hyp_Newtic @playnewworld I get what you are saying, but every.other.mmo.ever has managed this issue, largely without a problem. Lineage II had millions of players long before WoW came out and didn't have these issues and that was like 20 years ago. Amazon has created this problem for themselves.
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Skyclad Clash
(@skycladclash) reported
@Sumnawww @vankellyn @playnewworld Are you stupid? Everybody plays with friends on MMOs. We've all started quests, made XP, started adding points to our builds. Why would we drop all that just to start the same thing over with queue issues on another server?
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Aceylah
(@Aceylah_) reported
@rkuenle @playnewworld I contacted their support but they were not able to help. Just hoping for a fix.
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Chris Drevo
(@StrykerVenomXBL) reported
@playnewworld fishing pole bug where your pole is a ghost pole and resetting game death even fast travel won't fix it 💀
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Tenshi
(@gabrielkeyss) reported
@playnewworld I have had to wait in a que for 3 hours just to have my game lag half the time then crash after a couple hours
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
@playnewworld The lag on eu servers is mighty. Couldn't kill the pirates due to rubber banding and attack slo-mo.
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Draalalala
(@Draalalala) reported
@playnewworld Fix SA servers pls
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Josh Buschmann
(@buschmann_josh) reported
@Chromee__ @Borja34133195 @playnewworld Shorter for some maybe. My net cut out for 1 min, no place protection. Put into a 1500 player queue that has only dropped 100 players in over an hour. People that put auto walk on for hours on end so they don't get logged out are a huge part of the issue.
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dEkCaHw
(@wHaCkEdJW) reported
@playnewworld Played for a long time today, had a micro disconnect for 10 seconds and ended in in a 2-3 hour queue. Lost my position and I'm back in another queue. You need to offer transfers now, not in 2 weeks.
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Jaydon Hatfield
(@Jaydonhat) reported
@playnewworld Keep adding servers but allow players to move their characters to these new worlds for free forever. Why should my character be tied to one server anyways. Itll solve the queue issue and allow players to play with everyone regardless of initial server choice
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AaronOnAir
(@superbig) reported
@playnewworld pls for the love of god make some sort of crash prio where if your game crashes or you need to disconnect to restart the game you get placed in front of queue if you rejoin within a 5-10 minute period!
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Corey Smee
(@DJSmee) reported
@playnewworld fix the overseer Zane in ebontock cavern! There was 20 people waiting and you can’t get the kill!! Fix it please!!!
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DeltaArcAngel-TTV
(@DeltaArcAngel) reported
@playnewworld Hows about adding sever capacity, no one is leaving to join a new server. just spent 4 hours in a Queue just to give up cause I have work in the morning... I understand you're trying to fix the issue but more empty servers is not the fix.
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ゆうたAotearoa
(@UtaAotearoa) reported
@VizualAbstract @Ruphachiy @playnewworld I don't know the queue, but I had a similar problem and restarted the game fix the bug. In my case, logout didn't work, so I close the game.
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(@Lil_Vinie) reported
@playnewworld Amrine Dungeon in naraka server (SA east) have a bug, please fix, the Dungeon Monsters invisible
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iamdutch
(@_iamdutch_) reported
@playnewworld can you have a conversation with your Amazon gaming support staff. I got kicked from the server (not my issue) and was met with a queue when rejoining immed. Instead of helping answer my question, support left the conversation on me w/o any answers. #iwasbeingpolite
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DGTAB
(@DarrynDgtab) reported
@playnewworld I know there are multiple posts on the forums about the lag detected issue. My mate and I who are in different IRL cities, got Lag Detected at the same time. It kicked us from the server and caused our separate internets to crash. How is this possible?
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Joni Uutela
(@LoyalVonJoni) reported
@playnewworld EU central needs more worlds. 12 hours ago there was over 3k queue in every world. I haven’t got to play at all yet because of it and I know there is a lot more people having the same issue. 😬
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Yeti Laughs At You
(@dapper_yeti) reported
@Ky_Million @shadethesin @playnewworld Ok, so make it so that if you have a character, you can get to that character. Lock the server but don't set it up so you have multi-hour login queues. Or, write better code. 2000 people on a server at one time in 2021 is child's play.
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otis driftwood
(@autumnmayi) reported
@playnewworld plssss fix the “queuing for a starting area” bullshit.
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shadethesin
(@shadethesin) reported
@Ky_Million @playnewworld if you read again i didnt say to increase the limit. I understand the issues they are having and in some ways agree with the cap for the moment, what i want is them to be clear on the issues and be upfront about it
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sultan
(@sultan144) reported
@playnewworld will u pls fix EU server’s yesterday 6 hours queue
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Voice of reason
(@Voiceof82927672) reported
@playnewworld Login screen is pretty neat in this new game Queue World.
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Robin Yap
(@RobinYap) reported
@playnewworld Why i have connection error playing on my main character in Fusang and got kick out of server. But i can create new character and play on other server?
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Mohamad
(@LucasMMohamad) reported
@playnewworld please fix Naraka. SA’s server! It’s unplayable
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RLBThe2nd 👾🎮
(@RLBThe2nd) reported
@hilfored @playnewworld I think they said they're working on being able to travel from a world set to another world set. That should fix your problem when it gets rolled out.
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Jerry
(@helljokerz) reported
@samyhasnn @playnewworld avoid this game at all cause, this game is tons of bugs and 10 hr waiting time to login
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Nullsan
(@Nullsan_NA) reported
@CCBigD @playnewworld To make matters worse as I research and study, we are somewhat wrong and it's not something NW can fix... this is a CODEC/Driver issue so it's kinda on windows/nvidia.............
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GFX/Content Creator-A Missing Piece
(@AbrahamLinner) reported
After getting kicked off the @playnewworld from a fully computer crash and waiting 30 minutes to have my internet come back. I stayed strong and persevered. @CouRageJD #CourageousStrong