New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/04/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JespersVisions Jesper (@JespersVisions) reported

    @playnewworld It’s a good game here a list of I find needs to be look at 1. Heating issues with cards they are way to hot 🥵 ASAP fix this 2. Option to turn down spell effects 3. Fix the pop up upcoming war on map all the time 4. Fix auto running 5. UI bugs 🐜 #NewWorldMMO

  • AgentAztek AgentAztek-WDGG-B42 Empire (@AgentAztek) reported

    @myviewoflife_ @playnewworld I also run on high graphics with no problems

  • rocknm09 Rocknm (@rocknm09) reported

    Does anyone elses game crash when doing Amrine Expedition? @playnewworld @

  • 0day_x00 J (@0day_x00) reported

    @morteelenta @playnewworld @primegaming I have had 0 problems what so ever with connection. Maybe it's you?

  • Liam_Deathe Liam_Deathe (@Liam_Deathe) reported

    @AdmiralSpeedy @KingVigors @playnewworld So why did amazon say they fixed the issue?

  • HurtGarci HurtGarci 🏳️‍🌈🇪🇸 (@HurtGarci) reported

    @ReleNtless1gVAL @playnewworld Display weapons on HUD and you will have a better feeling, I used to have this issue but with this fix, It feels totally different.

  • OneUp_Deadshotz OneUp_deadshotz (@OneUp_Deadshotz) reported

    @GanjiMayne @playnewworld Encumbrance glitch?

  • wtfGiraffes George🐥 (@wtfGiraffes) reported

    @playnewworld I have an rx 5700xt and your game just bricked my video card simply opening my inventory. WTF fix your dam game now what am I suppose to do with this ****?

  • morteelenta greg 🥀 (@morteelenta) reported

    @playnewworld @primegaming it’s impossible to play your ******* game, connection errors every time i try to log in

  • Braecris Cristian (@Braecris) reported

    @playnewworld I have a question about servers not allowing new players to make characters. Idk if this is still a problem but 2 days ago my friend got the game and was unable to play with me and all my friends on a server and made him want to refund. when will new characters be allowed?

  • Hurtzdonut13 hurtz (@Hurtzdonut13) reported

    hey @playnewworld are there any known issues with ppl using there mouse?? mine seem's to pull up on my game and when i move it it just moves back to looking up. iv tried other games and it works fine.

  • NathanaelR_ Nathanael_Roberts (@NathanaelR_) reported

    @playnewworld All I did was go into the setting in steam for the game, then local files, then validate the game files and it fixed the problem for me.

  • Vapist_1977 AskMe (@Vapist_1977) reported

    @playnewworld Please can you fix it so that other people can't skin your kills straight away? Maybe a 20 second timer or something which gives you the chance to skin it? Some players hang around waiting to skin other peoples kills

  • JabbrJaw_ DiIlon JabbrJaw Young (@JabbrJaw_) reported

    @InertiaD4n @playnewworld I figured it out last night had to stop running it as admin. Then do the EAC fix then restart steam and then it worked. Just in time for bed.

  • ItzClintonx Clinton_ (@ItzClintonx) reported

    @playnewworld pls fix misher, doesnt wanna spawn

  • KingOTStream King of the Stream 🇺🇸 (@KingOTStream) reported

    Anyone else still having issues with #EAC and @playnewworld ? Havent been able to launch the game since Wednesday evening.

  • KalezAoC Kalez (@KalezAoC) reported

    @playnewworld Guys.... The lag on annwyn needs looking into? People are stuck dead on the floor, heals arent working, monsters are going crazy.... we paid for a game and the amount of bugs is insane. i wrote you a list of problems you have ignored in a tweet a dew days ago.

  • conpeen Connor (@conpeen) reported

    I purchased a @TEAMEVGA graphics card as I was aware of their reputation of good quality products and great customer service, however I am yet to receive either. Whilst playing @playnewworld my card stopped working. I have been refused RMA and am looking for justification on this

  • InertiaD4n Inertia “skeleD4n” ☠️👻 (@InertiaD4n) reported

    @JabbrJaw_ @playnewworld Yeah I had the same issue with Apex. It’s due to the latest Steam Update from what I heard

  • AdmiralSpeedy AdmiralSpeedy (@AdmiralSpeedy) reported

    @Liam_Deathe @KingVigors @playnewworld They didn't. They said it wasn't happening, because it isn't. A bunch of EVGA 3090s failed while playing it because of a manufacturing issue that EVGA already took responsibility for.

  • Damienziegfried Jordan Harden (@Damienziegfried) reported

    @playnewworld I got banned for "abusive behavior" with no indication why or what. Until such time as you can fix my ban which I truly believe is a mistake on your part. I want my money back.

  • MissVenety Venety (@MissVenety) reported

    @mitsuriiguro @playnewworld They seriously need to fix their banning system. My mates appeal was denied because a mod approves the ban with no evidence? I don't understand how a mod can even do that, let alone get away with it. All my mate was did was post a discord code for the war..

  • frogdigidy Robert Smith (@frogdigidy) reported

    @playnewworld So ... I was banned because I disagreed with a group of people over a technical aspect of how lag works. I did not agree with the majority. I did this with no abusive language or toxicity at all. Guess if we don't like you we can just report you with some friends..

  • WhoDatStreamer Who Dat Streamer (@WhoDatStreamer) reported

    @playnewworld thought this steam error **** was fixed? This is the **** that will piss me off. @Steam update is ******. Come on!!!!! I can't get in cuz it says steam must be running when it is.

  • TheHailStorm711 Cinch/Alt | Hailstorm 🍕 (@TheHailStorm711) reported

    Seems like @playnewworld and @Steam are having some sort of connection issue

  • AnarchyKraken AnarchyKraken (@AnarchyKraken) reported

    @playnewworld that great you added something nobody has asked for again.... now can you please fix the dogshit code or like literally any of the bugs lmao

  • Aaron_TheGod Aaron (@Aaron_TheGod) reported

    @playnewworld @primegaming Fix people getting banned for being mass reported for no reason :)

  • rambiome Ram (@rambiome) reported

    @playnewworld can you fix the market, when i try to sell anything or buy anything it just spins when i click buy. IDK if that is just me or what

  • runelynx andrew b (@runelynx) reported

    @Magnum_Libris @playnewworld @primegaming Lol yes get the artists to fix the servers. Great idea.

  • chriscbrown Chris Brown (@chriscbrown) reported

    @AnthonyKongphan @playnewworld I think its a problem now.. but won't be as much of an issue when everyone is max level. Right now the tip 1% of the factions have to fight every war cause they are the only ones at a high enough level to have a chance.