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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Danger
(@JoshDanger304) reported
@McWint3r @playnewworld This is what builds player confidence? Would you rather them say oh well we will just shut down the trading post and disable trading for a couple days while we fix this and rush out the update anyway?
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Sokeru
(@SokeruTv) reported
@playnewworld Can we please call it the "April" patch now? I'm really concerned about how you're making us feel that this is taking an eternity because the "monthly patch" actually comes at the LAST DAY of the month. Just fix the times already, take 2 more days and that's it.
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cyriana 🇪🇺 🇺🇦
(@cyriana) reported
@playnewworld I see that as an improvement. A few months ago, the problem would not have been noticed and the update would have gone live with the error. Probably with significant consequences.
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Julián
(@Julian_Alcalde_) reported
@Steelcryo @playnewworld I choose to make a good code in the develop. I guess this option is not avalaible, so I prefer to test, fix and delay.
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McWinter
(@McWint3r) reported
@JoshDanger304 @playnewworld Nah im saying things like this should not occure that often in general. It is still better to fix it and release the Patch when it is fixed. But to build "Player Confidence" we need some clean patches without cancelling, delaying or game breaking bugs etc.
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Steelcryo
(@Steelcryo) reported
@playnewworld Gamers: OMG why can't games companies bug test their games anymore? Games company: We're delaying an update to fix a bug we found. Gamers: OMG WTF **** COMPANY WHY DELAY WHEN YOU ANNOUNCED IT ALREAD!? Game developers really can't win.
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NalewG
(@NalewGaming) reported
@playnewworld is there any update on the lag & de-sync issues? OPR is pretty rough currently. Players teleporting around the place and abilities not working.
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mohsen naqizadeh
(@mohzenova) reported
@playnewworld Pls fix Void Gauntlet
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld @MADshadowman All the “fixes” listed. Still having issues with. It’s like nothing was really done. You guys promised more bug fixes in February. Again 3 pages long of bugs you said you fix. And only gave us 1 page of bug fixes that didn’t really fix bugs or was a major bug issue. Dead game now
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Shayn | ShYnrs™
(@ShYYnRs) reported
@Rukinidius @playnewworld This ************* upset because they’re postponing it 24 hours so they can fix a bug or two. You clearly have the patients and maturity a a 12-year-old. We don’t need your kind on that game anyways, too much of you already.
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JP 🇬🇧
(@twitchTV_JP) reported
@playnewworld Good to see you not just releasing it to get new content out and taking your time to fix bugs before releasing it 👏
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yago dias
(@yagodia55021530) reported
@lisuk94 @playnewworld it's normal, it's not your internet..desync is something they already accepted and they won't fix it apparently, it's been there since day 1
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IbNu Neutron
(@ibnuhalim157) reported
@playnewworld and for make sure u fix the bug
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MarcusFromOz
(@temby644) reported
@playnewworld Would rather have another day prepatch to do stuff in game than have this bug cause a large downtime. Good luck with the fix.
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IndependentWarrior
(@darkpatriot45) reported
@playnewworld Damn, we made a bingo for bugs on release. The free spot is money glitch, because, well, you know..
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WireDeath
(@WireDeathGG) reported
@playnewworld Can’t wait to see the new bugs and old bugs in Aeternum. Did you all fix ability queuing, character stuttering, UI breaking, not being able to see what companies people are in, the countless perks/core mechanics that don’t function correctly and desync?
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Lisuk94
(@lisuk94) reported
@playnewworld Just entered the game and it's unplayable, my internet speed and ping is very good and when I walk streight 4 meteres is teleporting me back left 6 meteres like aome kind of lag, never experienced this tipe of lag before in an online game, just unplayable
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Julián
(@Julian_Alcalde_) reported
@NoitaBlack @Steelcryo @playnewworld I didn't say that, so bro chill. They have huge bugs in every patch, so it's obvious that they are not working properly.
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gerard stadalius
(@GerardStadalius) reported
@playnewworld we all know what happens here with the updates,they fix some issues and bring another multitude of problems,i do like new world but the game is slowly slipping away,probably mostly bots left with a small number of real players,they need to make the players happy to return.
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Dylan FABBI
(@DylanFabbi) reported
@playnewworld Take your Time to fix and do a proper release to avoid the same situation that happened for the void gauntlet release.... :D Good Luck team !
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Branden
(@BrandenCaplan) reported
@playnewworld For all of you saying “Thank you so much for not releasing the update yet to fix the bug” are delusional. The devs do this consistently, hours before patch and they find a game breaking bug after a month of “testing”. You’ve given the returning player base 0 confidence yet again.
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Pwn1
(@Pwn114) reported
@playnewworld Stickybomb scaling with elemental dmg fixxed? I am now over a month away did you fix the basic's?
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Görkem
(@Grkem70883083) reported
@playnewworld So u only need 1 day to fix a bug 🤔
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Volrath
(@C_Belhy) reported
@playnewworld Its good that they found a bug and postponed the update 1 day to fix it. Imagine if they had found the thousands of bugs the game has... we would only be able to log back in in 2047.
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Ryan
(@x_JPEG) reported
@playnewworld So u guys have let void blade be unplayable for a whole month and no mention of a fix in the patch notes? Lol
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Steelcryo
(@Steelcryo) reported
@Julian_Alcalde_ @playnewworld Which you'd rather them not test and find or not delay and fix? I'm unsure what your point here was.
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Big Rob
(@BigShow237) reported
@AshraPlays @playnewworld Feedback wasn't ignored. They literally change this game based on feedback continuously. Problem is people are to lazy to grind and want BiS just handed to them or they cry and quit. Or they rush to 60 and say that's it not enough to do games garbage.
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Godontherise
(@AGodOnTheRise) reported
@MLGBMAN @doodimmike @playnewworld Fr It's probably a pretty big problem for them to delay the update
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Karri Sebastian Calitu
(@CalituKarri) reported
@playnewworld While storage is still an issue and tuning orbs exist, this is still a pass. Good changes, but not enough. Maybe when lfg hits I'll take a look at the game again.
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld @MADshadowman It’s now almost the end of March. Before February you guys said February you guys will focus on alot of bug fixes. You had 3 pages long. You waited tell almost end of February to push that patch. That patch wasn’t that big as we thought. And didn’t fix major bugs. Still have bugs