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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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skyze
(@skyze_au) reported
@playnewworld fix the queues... pls
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Nikovei
(@Nikoveii) reported
@playnewworld Literally complete silence even though forums are full of people saying they have this problem. Can you atleast ******* say what the matter is. Its obviously your system being ******.
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Sssshhhh - AR57 💚
(@SssshhhhTv) reported
@playnewworld I'm so confused. If you already pre-ordered the game on Amazon, how do you download it? Steam is asking me to buy it again. Amazon site does the same thing. Do I have to wait for a login key in my email? How does this work?
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Jeremy
(@EmineNc3) reported
@playnewworld fix ya bum *** servers.. why did u stagger the release. theres 25,000 peeps waiting to get into AU servers
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Nikovei
(@Nikoveii) reported
@playnewworld please fix this ****** queue system
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هاله النعيمي
(@H__alnuaimii) reported
@playnewworld The queue time is too long! You need to introduce priority queue or solve this issue. It takes hours to start playing the game 💔
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8-Bit-Eliott
(@8BitEliott) reported
@BlitzkriegMeph @playnewworld The New World team also commented on this issue during the beta and said it would be fixed by launch. A lot of people raised it. :\
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Logan woods
(@TellyTubbieXBL) reported
@playnewworld Was #1 in queue then booted because there was an issue with the spawn point area 🙃
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TJ
(@Broccoligeist) reported
@basedkolio @playnewworld In your time off you should have looked into day one issues for literally any major game that launches
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Peter Cottontail
(@4Most_gg) reported
@Eagles_Avs @Shiveria @playnewworld And did your “legal service” just launch today? No it didn’t :’)
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John Smith
(@JohnSmi60426463) reported
@playnewworld I just wish you fix that interact not working bug 😩
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DanG
(@DanG26906462) reported
@playnewworld @playnewworld fix EU servers please! Thats horrible!
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Nikovei
(@Nikoveii) reported
@playnewworld This is ridiculous, is no-one really logging out/crashing in 2 hours? Why is this queue not working...
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Nikovei
(@Nikoveii) reported
@playnewworld Like your forums are full of people saying queue is broken but you don't even acknowledge them?
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HannibalForge
(@ForgeHannibal) reported
@ArsheeTv @playnewworld It especially is disheartening because I can launch Crysis, Cyberpunk 2077, SWTOR, WoW, FFXIV, Battlefield, CK3, Stellaris, EUIV, etc without issue. Yet #NewWorldMMO , one of the most anticipated titles of 2021, won't work with a Flagship GPU. Very disheartening.
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Git_Gaming
(@git_gaming1) reported
@playnewworld Fix your queues plz I sit here in the dam queue get to 1 in queue and each time I just get timed out
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Peter Cottontail
(@4Most_gg) reported
@AndrewSmithTatt @Eagles_Avs @playnewworld Name a game that’s never had issues on launch. I’ll wait. Stop being such a spoiled prick.
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Peter Cottontail
(@4Most_gg) reported
@Eagles_Avs @Shiveria @playnewworld You mean how you’re trying to tell me what I’m not able to do? You’re a branch service, not the same thing as you’re already running off existing infrastructure put through it’s paces. You’re not smart.
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DougDagnabbit
(@dougdagnabbit) reported
Sleep schedule got chalked last week so stayed up to fix it and about to go live with the release of #PlayNewWorld for the next 12 hours!
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TheKapFantastic
(@TheKapFantastic) reported
Hey Kapsters, we're adjusting the stream schedule today a little as @playnewworld are having some troubles with login servers and we've been stuck in queue all morning. See you again as soon as we can get back into the game!
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tj81
(@tj8106) reported
@playnewworld Shame on you Amazon. How can allow people to sit in queues for hours on end because of a low server cap. It’s just unacceptable could understand if the servers had problems but this is due to you.
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むしん
(@xoMushinxo) reported
@playnewworld I CANNOT LOGIN AP SE SERVER !!!!!!!!!PPL ARE FULL!!!!
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Rationalcrypto
(@Rationalcrypto2) reported
@playnewworld Can you fix your server capacity... 140 000 playing and 170 000 in queue..
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AEon_27
(@AEon_27) reported
@MehmetC95387987 @KatContii @playnewworld You do know that the social media team has nothing to do or can't do anything about the game issues...
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Nikovei
(@Nikoveii) reported
@playnewworld can you stop retweeting streams and fix the issues? If you don't have the technical ability to do so then atleast say something about it so people dont waste literal hours waiting in que
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Levin..
(@kevin17381) reported
@Doofeee @playnewworld No problem
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Rats
(@Rats24078614) reported
@RaburiTV @JoshOG @playnewworld No it will crash and restart you before you get to 100.
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kimmo miettinen
(@kimmo_miettinen) reported
@playnewworld this is big joke average wait is 20-40 hours [eu] fix this ****...
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🕳🐇Diane BLM🗝👗
(@ChungKeePanda) reported
Honestly not expecting to play any @playnewworld today because I’m expecting problems with the servers.. Let’s hope I’m wrong 🤞🏼🤞🏼
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Chyppox
(@Chyppox) reported
@playnewworld Fix European servers no ?