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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Banana for scale
(@avasol) reported
@playnewworld Losing your position in queue sucks ballz. Fix plz.
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Sedgythurgo
(@Sedgythurgo) reported
@osrsStaunch @playnewworld Massive issue being a player named 'dps' asking people if they are 12 years old and wants to party up!!
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Toby
(@FlizCinema) reported
@playnewworld I waited almost an hour in que and I was in 288 place and then it threw me out with an stupid error pop up and now I have to start anew!!! Please fix the que system!
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Allan Law
(@allan_law7) reported
@playnewworld not happy wuth these server issues! Bought a game and I can't even play it. Twice booted from the queue. 4 hours of queuing for nothing ffs! Sort this out. Paying customers and half can't play!
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Ernani Paiva
(@NaniVP) reported
@NBKMistik @playnewworld Well I'm on the wait of the Linux base is allowed to play without the anti-cheat problems. As soon as this is resolved I will jump on the game. PvP seems quite fun.
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Tour13
(@Tour133) reported
@geoffkeighley @playnewworld Olympus server: Trading post is lag and slow, cant buy anything. And Town boards has lag issues. Can we restart the server?
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wsvdyk
(@wsvdyk) reported
@mm_loginservice @playnewworld @dealer_monkey Ofcourse, being in the queue and getting that error is playable. Right, right?
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon too. Please fix!
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Kizzz0 🕹
(@Kiz0Sm1th) reported
@playnewworld Fix the ******* game!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Dagon716x
(@Dagon716x) reported
@H2ONuSoul @playnewworld Over 1 million people are trying to play day 1 so it’s gonna be a struggle for a few days just like call of duty servers usually crash night of release
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Carlo Sozzi
(@Carlo_Sozzi) reported
@playnewworld This morning I have been kicked from the queue on Bifrost EU. I was 250 and put back to 1900 and just now I got down to 1100 and kicked back to 3300 a friend also having the same issue. Thought I would report it. Don't mind the queuing for 5 hours and going back
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Carlo Sozzi
(@Carlo_Sozzi) reported
@playnewworld Hi, This morning I have been kicked out of the queue on Bifrost EU. 3x, I was 250 and put back to 1900 and just now I got down to 1100 and kicked back to 3300 a friend also having the same issue. Thought I would report it - Don't mind the waiting, but 9am and going backwards
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matt
(@osrsStaunch) reported
Hey theres a massive server issue in Aus you need to do a quick server reset @playnewworld
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Tio Sandae
(@Tio_Sandae) reported
@playnewworld Hi! When are you going to fix the Amrine Excavation Dungeon in Naraka? This dungeon is buggy and no one can do it since the beginning of the server!
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Chris Davis
(@TheFakeMCChris) reported
@_nickbourgeois @playnewworld People are unwilling to just log into a low pop server. There are some legit issues here and there, but I think it's mostly people planning to be on a certain realm and being too inexperienced with MMOs or too stupid to realize the high pop server on day one will be busy
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vSupa
(@vSupaOFFICIAL) reported
Well i waited 90 mins to go from 1200 down to 500 in the New World queue then got an in game error code forcing me to requeue -.- @playnewworld I JUST WANT TO PLAY YOU!
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Nick
(@Nick21004031) reported
@KonaK0na @H2ONuSoul @playnewworld WoW shadowlands outsold this game on day 1, sold 3.6 million copies and I was playing day one and have absolutely no queues, no disconnects, no issues at all. Everyone was having fun, because blizzard knew how to do math.
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Daryl Knight
(@Genzzry) reported
@playnewworld (1/2) The main issue you are facing, apart from lack of servers is the people who don't log out when they're not playing and just leave the character running into a wall. These people should be AT LEAST disconnected for inactivity.
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El Capitan ☯
(@Kalasjj187) reported
@playnewworld Fix your ****! For hours in a queue just to see a connection lost so you can go back to the last one of the queue!!!!
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HePaulTV
(@HePaulTv) reported
@TheyTookMaik @playnewworld i got the same error for the 5 times now...
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Discript
(@Non_Discript_) reported
@playnewworld 8 hours played to lose it to a connection error at end of day
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AmillyAmillyAustralia🇦🇺
(@maertin_kurt) reported
@playnewworld @playnewworld you need to allow players to transfer worlds. Only once. The congestion problem is killing your game and the bad reviews are going to keep pilling up. 2hours+ in que to get into the game is beyond a joke in this day and age.
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Lorenzo
(@iitsLore_) reported
@playnewworld Time to play? I'd like to, seriously. But i keep getting kicked out from login queue. 1, 2, 3 hours of queue and then i get kicked out. Nice work devs. Good job. You had weeks and beta tests to check the servers capacity and this is the result? Imma go for a refund asap
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Jonathan osborne
(@Jonnyosborne199) reported
@playnewworld been sat in que for lyonesse since 10:30 every hour it comes up with an error and I have to re queue
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FiestyLass
(@Fiesty_Lass) reported
@playnewworld Queueing for open world, spent hours getting from 1500 in the queue to 54 & then it kicked me from the queue, now back at 3265. Guild members all reporting the same. Please fix your queues. I don't mind waiting to get into an mmo but waiting then getting kicked is infuriating.
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LethaTv Games & Fun
(@LethaTvGame) reported
@playnewworld 4000 queue. About 6 hours. At 300 internal error too many connections... and Droped. Now 4700. About 6 - 7 more hours w8ing. Gj. Aws it is assumed the best server service. And u got this shiet? GG
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ElvaindelYT
(@ElvaindelYT) reported
@playnewworld Hi, can you address server problems, just been waiting for 4+hrs in the queue to be kicked out of the queue and put at the very back again. Absolutely ridiculous.
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Mercury
(@Running1337) reported
@playnewworld Guys i beg you, if you cant fix the server capacity of 2k players, AT LEAST fix the queue, i was finally on place about 180 and then i got kicked and now 3200... PLEASE
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Aran Rhys Reed
(@AranReed) reported
@playnewworld Servers need to be sorted. Fourth time trying to connect today, from 600th+ to 400 and then disconnects me because of an error. what is this ****?
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Volk
(@Archetipoeroico) reported
@playnewworld Do you understand how you are wasting people time? Fix your queues or just block server entrances so people are forced to play on other servers. And the fact you are not answering significate how bad your PR is.