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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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zzzzzz
(@VekVok) reported
@cmdrnatsuki yep @playnewworld fix ur servers
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Fausto
(@Faust0w) reported
@NostreTweets @playnewworld Yeah... It's the players fault we have these long queues! If people didn't do this, there would be no queues at all. Only a player made problem... How daft are you man?
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theJigsawSaint
(@JigsawSaint) reported
@playnewworld Fix your queue and login situation before you start pivoting blame from your company to the players. You have some opportunities here to gain favor with your community versus pissing them off.
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Roberto Cuccurin
(@RCuccurin) reported
@playnewworld i am so sorry to say this, but as soon as you guys don’t fix ques and increase server capacity I’m out 😢
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Kody Wegner
(@wegner_kody) reported
@playnewworld The issue is not que times it's that everyone wants to be on the same damn server. It's not possible for their to be 10,000 people on one server just due to map size. Everyone just needs to grow up and realize if you wanna be on a popular server you gonna have to wait to get in.
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OxygenLess
(@OxygenLessTweet) reported
@Balmung @playnewworld Had the issue both before and after the driver sadly. I updated to the newest because I got the issue then it still happened lol. It doesn't make a ton of sense to me how it never happened in beta but does now lol
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iDetro
(@iDetro) reported
@Richard47004736 @DudeAcheson @playnewworld The problem is those that are level 15 and below joining a full server and waiting 7 hours for a queue, go to a low pop and wait a week like my friends have to, i owe the queue bots nothing and i will not be longing out either
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Lars van Pelt
(@Lars_van_Pelt) reported
@playnewworld So you are now blaming players who simply want to play the game, rather than sit in hour long queues? These issue are entirely of your own design. Maybe take a look in the mirror and fix the underlying issue. Hint: the players are not the problem.
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ReeTeemo
(@ReeTeemo) reported
@playnewworld Just queued for 2 hours. 22 remaining and I get an error message which I click. I dont requeue and I wait.. 20 mins and I still haven't been put into the game so I requeue. Back to 1228 in the queue :)
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iDetro
(@iDetro) reported
@playnewworld is real money trading against terms of service? 1 of the companys in my server are literally just that, they buy and sell gold for dollars
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iDetro
(@iDetro) reported
@Richard47004736 @DudeAcheson @playnewworld I have a game to play, i also have things to do, as i owe you nothing in life i will stay logged in as i can, because i can, lvl 43 with total queue time since launch of 3 hours, you guys on lvl 12 chars keep waiting 10 hours thinking you are the problem lol
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Lucas Mazok
(@LucasMazok) reported
@playnewworld This is your prority??? how about adding a instant reconnect feature when you get a crash. Adding a return to previous que position when you are in que for 1000 spots and you get errors. THis is laughable!
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KidKinzu.PENTA
(@KidKinzu) reported
@playnewworld please fix the Server issues! Kick afk players and not people trying to defend their Towns! We are loosing our Territory because nearly no one remains logged in to defend it!......
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Chris
(@ckichcal) reported
@playnewworld fix your servers and you would never have that issue. have fun "detecting" it lol
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dafe1984
(@dafe17784) reported
@playnewworld want to have some food and a shower? too bad... you gonna have to wait 5hrs in queue to play again, i do agree its an issue with ppl going to bed etc and macro it, but you should be able to take a lil break without having to sit in 5hrs queue again
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Slightly Tapped
(@slightlyTapped) reported
@theshockcable @playnewworld If you are AFK for more than 25 minutes, and you are trying to stay in the game longer than that, you ARE the problem. You are just being a selfish prick. If people rotated in and out of the game like they are supposed to. The queues wouldn’t be nearly as bad.
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Stevie
(@xMr_Mindfulx) reported
@playnewworld If the queue issue was fixed, people wouldn't have to use AFK strategies. Don't punish people for an issue you haven't resolved yet. Nobody wants to get back in queue once they're in!
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LeAnn ✦ CX ✦ CRO ✦ Copywriting
(@LeAnnMReyes) reported
@playnewworld Or maybe fix your limited servers so people don't have to wait in queue for 4 to 8 hours.💡
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-Vooz-
(@Operator_Vooz) reported
@smoresandoreos @NWCompendium @playnewworld In no way is this the reason there are long queue times. That has to do with the servers only holding 2k ppl. Yes, there are ppl preventing others from playing by doing this but that is NOT the main issue. Nobody would need to do that if servers could hold 3 or 4k.
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David Brame
(@DavidJBrame) reported
@playnewworld Please explain to me how this is still an issue then? paid money to wait over an hour to play a game ive already paid for!
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Brandon Foy
(@CrazyDGB420) reported
@RayyBen @playnewworld Login in the morning don't afk all night use your brain. No reason for yall to be logged if you not playing give it up. Everyone hates the afk. Every afk person is one queue position. And look at all of you defending it thays alot of positions
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Franck Leprevost
(@FranckDreden) reported
@NostreTweets @playnewworld The Servers ARE the problem in the first place!
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Christopher RSC
(@stoffe500) reported
@playnewworld So this is what needs to happen. You people Host servers for world of warcraft and they can handle alot and i mean alot more people on there servers. comon Amazon your a multi billion dollar company so get your **** together and fix your server i know you can host more players
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🎄MiyukiVR🎄
(@MiyukiVR_) reported
@KingVigors @playnewworld They do have a grace period but it's literally like one minute long. Not enough time to reconnect if the game decided to load slow after a crash or you get dc'd. I've crashed a few times and managed to get back but sometimes the game takes so long to load I miss it.
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𝕰𝖗𝖎𝖐
(@AtomicZapp) reported
@playnewworld Yeah this is definitely NOT the way to fix the issue...
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Josh
(@JOSH_DALEK) reported
@playnewworld This wouldn't be an issue if people could actually get into the game, they're only doing it to avoid 2/3/4 hour queues. For all those hours queueing too their GPUs are at full tilt for no reason so they can't even queue and do something else whilst waiting. Focus better.
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Shakesy
(@ShakesyGG) reported
@playnewworld Fix the 6 hour queues and people won’t AFK macro. They exist out of necessity.
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Sumuka
(@SamuelMRP) reported
@playnewworld WoW taught the world everything about autorun detection and server layering, queue times should not be an issue
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Kody Wegner
(@wegner_kody) reported
@playnewworld To all you idots saying it's their fault... No. Your stupid. YOU have the option to play on other servers. Que times are only a problem if you allow them to be. It is 100% choice to be in que right now. If you don't wanna be in que get on a new server or just get off the game.
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Michael Keller
(@MichaelLavo) reported
@playnewworld I can understand the thought process behind limiting character creation on some realms, but by doing that you are creating more issues than you are fixing. The queue time is enough incentive for people to get off higher pop servers if they care enough. 1/2