New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/12/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kerralmario Kerr Almario (@kerralmario) reported

    @playnewworld can't login to the game as it's giving a lot of people the Easy Anti-Cheat error.

  • Jzeusthegreat Gibsremains (@Jzeusthegreat) reported

    @astrophiliacxx @playnewworld @SerMedieval Same they need to fix it

  • DoubleA_Wright Aaron Wright (@DoubleA_Wright) reported

    @Uglypanda89 @Nachitogara @playnewworld On the New World forums a Customer Rep said "Wait for EAC to create a fix"...

  • IUqueenny Iu (@IUqueenny) reported

    @Nelstar15 @playnewworld FIX your game . " STEAM MUST BE RUNNING TO PLAY THIS GAME " . ALL OF US CANT LOG IN

  • dbgoblin wack (@dbgoblin) reported

    @creativem0dz @playnewworld same issue

  • javellanajoshua Swagninja69 (@javellanajoshua) reported

    @playnewworld Hi new world could we get an update about the EAC error currently happening? steamclient64.dll is being seen as a harmful file by EAC. Please send update fix as we can't launch the game.

  • So_Truculent Bower Power (@So_Truculent) reported

    this @steam easy anticheat patch fail is way more disruptive to my life than the facebook outage. @playnewworld

  • karen_wickert Karen Wickert (@karen_wickert) reported

    @creativem0dz @playnewworld Same issue here. If Amazon is going to make us use anti-cheat, please let players who have paid money to get the game, and update Steam DLLs, play the game. This is ridiculous.

  • whyAshes Ashes (@whyAshes) reported

    @playnewworld @Steam FOUND A FIX!!!! secret stream live in a few

  • tepetkhet Tepetkhet (@tepetkhet) reported

    @playnewworld Any news on this awful Steam / EAC DLL error?

  • SaltyWedges SaltyWedges (@SaltyWedges) reported

    @playnewworld hey guys can you please give us an update on the issues with steam? I just bought this game and I can't even open it lol

  • TheWuba Tito 🐝♟🇵🇦#HIVESZN (@TheWuba) reported

    @astrophiliacxx @playnewworld @SerMedieval Been having the same problem, was able to join the war today and now if they don't fix it by tomorrow 6PM pst I spent 7.5k starting a war.

  • shakkarri Shakkari (@shakkarri) reported

    @creativem0dz @playnewworld @playnewworld same, please fix this..

  • buzz_litty Buzz Litty (@buzz_litty) reported

    @DelVaaca @creativem0dz @playnewworld Lol so closely removed from when our main problem was having to sit in a queue..

  • buzz_litty Buzz Litty (@buzz_litty) reported

    @creativem0dz @playnewworld Let me know if you're still having the issue I think I just found a fix if its not just back up by itself

  • AAronc183 FaZe Potato (@AAronc183) reported

    @creativem0dz @playnewworld Go to the forum and there are files to fix the issue, tested and true. Just reverts Steam to an older version in the day until Easy anti cheat fixes their issue

  • LitLThomas LitLThomas (@LitLThomas) reported

    @creativem0dz @playnewworld Yo, here from completely different games. Also getting the same issue trying to launch Halo MCC and Apex Legends, both games that use Easy Anti Cheat.

  • asian_idea AsianDudeWithAnIdea (@asian_idea) reported

    @playnewworld and its not just me other companies in my server are having the same issues and we have a war coming up

  • buzz_litty Buzz Litty (@buzz_litty) reported

    @DelVaaca @creativem0dz @playnewworld Is yours working now? I think I found a fix if its still down

  • Austin53899805 Austin (@Austin53899805) reported

    @playnewworld currently there is a bug where my file keeps saying it is corrupt and everyone I know trying to log in is having the same problem.

  • Uglypanda89 Uglypanda89 (@Uglypanda89) reported

    @DoubleA_Wright @Nachitogara @playnewworld found the update to fix. basically take same folder from another game like battlefield then replace EAC folder in new world verify game files and itll update and should fix issue when relaunch i am in the game.

  • frostwisperer frostwisperer (@frostwisperer) reported

    @creativem0dz @playnewworld I'm having the same problem too, no idea what is causing it.

  • TheRogerMyers Roger Myers (@TheRogerMyers) reported

    @playnewworld @SerMedieval Having an issue where I set up my controller to play and after a bit my controls are remapped randomly. Can you help?

  • DnorValorant Dan Norris (@DnorValorant) reported

    So will I ever be able to play @playnewworld again or will I always get this error about having to be signed into steam?

  • A_Woodard24 Alex (@A_Woodard24) reported

    @Steam @playnewworld fix your ****

  • SolDrip DrippinSouls (@SolDrip) reported

    @playnewworld @SerMedieval Hey can you please fix your game. Azoth staff T5 not closing reek and ebon portals..

  • patswalee Patsy (@patswalee) reported

    @SheepB0T @playnewworld @Steam Getting this same error, i am super frustrated

  • Yuki98769 Yuki (@Yuki98769) reported

    @playnewworld Can we get a hotfix on this EAC issue? It's not recognising an updated file on the steam client so anybody who isn't on yesterdays version of the steam client probably can't play

  • buzz_litty Buzz Litty (@buzz_litty) reported

    @DelVaaca @creativem0dz @playnewworld Its very odd that only certain people are experiencing this right? All the people on twitch streaming no problem..

  • scottkruger13 scott kruger (@scottkruger13) reported

    Can’t login into @playnewworld keeps saying steam must be running or untrusted system file? Is there any fix for this