New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/26/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Prodigy_Master Prodigy Master (@Prodigy_Master) reported

    @playnewworld @playnewworld Server SA Alatyr players are immortal and the mobs of DG 25 too. please fix this.

  • BGaming87 Beardo_Mode (@BGaming87) reported

    @MAlmarri777 @playnewworld Honestly game crashed twice on me and the second time my q was like 600 and just got off. Not sure if it’s server stability or hardware issues

  • Fearflam Peter Metz (@Fearflam) reported

    @overlord_king @playnewworld So the only issue I've heard for raising the cap is that the world isnt designed for that more than that. It would cause some balance problems for the idea of the game. That being said that should have been thought of way before now.

  • Bloodydave17 Bloodydave (@Bloodydave17) reported

    @playnewworld Can we fix the issue with people being aloud to run in place to maintain their ability to stay online. I don't think I have to inform you that this increases the wait time for those of us who are kind enough to log off during our down time... How can this be?!

  • Deadzed2011 Deadzed (@Deadzed2011) reported

    @Casperite2 @ImKableGaming @playnewworld I can't see that balancing things out. Entire companies would have to take the progress hit and move. The 2k limit is the problem, 3 factions 2 full companies per faction and your already at 1200 ppl.

  • evargyros Evaggelos Argyros (@evargyros) reported

    @playnewworld Is queue login issues a reason to refund?

  • KingQuinlan Quinlan (@KingQuinlan) reported

    @playnewworld Been waiting 5 hours to get into a server gets down to 1 in queue then get error message get put back to 100 sort it out. Its like you have no faith in your product so didn't prepare for this amount of people.

  • PetronisPrime PetronisPrime (@PetronisPrime) reported

    @playnewworld Im so happy the game is finally out..But im really not happy i need to wait lets say 3000 people to get in the server XD should have upgraded the servers as this was a problem in beta too...People dont want to logout cause of this, and they are making it worse XD

  • BADASSBANDIT_ jonski (@BADASSBANDIT_) reported

    queue 3123 to 287 then "error:unable to join login queue" <3 #NewWorldMMO #PlayNewWorld 10/que would queue again

  • gabrjel90 Gabriele Olivo (@gabrjel90) reported

    @playnewworld It's time for what now?? Watch someome who plays 24/7 play cause they are the only ones that can log in. Broken queue that keeps crashing. 10h played on steam and yet been in game for 20 mins. What is this the 5th or so game you fail and close early? Stick to sending stuff..

  • s1m0nWasTaken s1m0n (@s1m0nWasTaken) reported

    Proximity does not work, Please fix 🙏 @playnewworld

  • Vibrashun Vibrashun (@Vibrashun) reported

    @JJBuckby @playnewworld Any fix?

  • VitaminDbottle Vitamin D (@VitaminDbottle) reported

    @playnewworld also there was a massive audio bug when I was playing yesterday. Audio cutting out every 10 seconds, made it almost unplayable. How do you fix this? - After I wait another 2 hours to get in, I don’t wanna be listening to choppy audio 🥲

  • DonmessaESL Donmessa (@DonmessaESL) reported

    @playnewworld - Not going to lie You have a beautiful game, none can refuse that fact. But, not lying when you could've foreseen this. You gave twitch-streamers 100 free keys each to share. I just waited 4 hours on Murias, sat in queue place 44, now i'm 1 and it error'ed

  • Vibrashun Vibrashun (@Vibrashun) reported

    @Ofishallll @playnewworld Any fix?

  • Vibrashun Vibrashun (@Vibrashun) reported

    @ItzmePickles @playnewworld Any fix?

  • Merouac_ Merouac (@Merouac_) reported

    @playnewworld 6 hours in a queue of 3k+ people. Get down to 500 or so 4 times then BOOM, ERROR, then back to being 3k in queue. SO YOUR ******* **** OUT. Wasted my whole ******* day. Disgusting, coming from a multi-billion $ company. This game will die in a week b4 i even get in.

  • nevzlol Nikola Nestorovski (@nevzlol) reported

    @playnewworld im waiting a queue for 4 hours and when im on position in queue 1 i get an login failed ARE YOU ******* SERIOUS?? in 2 days i have played 15 minutes total... FIX UR **** OR GIVE ME BACK MY MONEY

  • Rendar_Hest H Petersen (@Rendar_Hest) reported

    @playnewworld Cant you at least open transfers for people on full servers now... 10 hours of queues isnt good enough. We have many people on our discord, that hasn't even been able to login yet!

  • StevenSinky Steven Sinclair (@StevenSinky) reported

    @playnewworld Been in the queue for 3 hours down to <1000 get connection error and now 2.8k in queue. Refunds available??

  • TFTGrenade Tom (@TFTGrenade) reported

    @playnewworld It's time to fix servers. Thanks

  • BryonDredd BryonDredd (@BryonDredd) reported

    @playnewworld love your game ..... that's if I can ever get into it. Always disconnect when in the queue an hour was at 2226 then bang disconnected again was back to 2817. Tonight it's happened 4 times started. Please help and sort this #NewWorldMMO #unhappystreamer #Bryondredd

  • BGaming87 Beardo_Mode (@BGaming87) reported

    @JonSnaw_1 @ZantyDesigns @playnewworld I waited on a 400 Q just picking the lowest pop server and then played for about a hour and game crashed and at in a 600 Q got in and played 20 minutes to have it crash again. I hope it’s better today as well

  • matheus110794 lucas (@matheus110794) reported

    @geoffkeighley @playnewworld Please, help Alatyr SA Server, alot of problems and DG dont work!!

  • kyltos Kyltos (@kyltos) reported

    @NovakiV2 @playnewworld soooo true.. and fix this sh*t with login error after im 4 hrs in the que !!

  • MD__KV MD (@MD__KV) reported

    @playnewworld Wait all day to actually login then your servers DC when sub 100 in Q. Just raise the bloody server caps

  • VitaminDbottle Vitamin D (@VitaminDbottle) reported

    @playnewworld I love sitting in a 6000 player queue for a couple of hours until there is a CONNECTION ERROR and I go back to position 4000 👍🏻

  • NoxcuseDE Mike (@NoxcuseDE) reported

    @geoffkeighley @playnewworld 700k player..and 500k only in the queue waiting 10 hours an more for an login

  • Welfek welfek (@Welfek) reported

    @playnewworld sooo i just want to ask how you can do something for the 3000 que it's really for busnins thinks or just you want to say fu..... players why steel 2 day gone and we can't login on the game just can you explain some how or what ??

  • Vibrashun Vibrashun (@Vibrashun) reported

    @scottwi06185450 @playnewworld Any fix?