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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Blake
(@qBICS_tv) reported
Love buying products where the service can't be provided @playnewworld
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luftim qaka
(@LuftimQaka) reported
@playnewworld FIX EUROPE!! CANT PLAY FOR TWO DAYS STRAIGHT!
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Bakadesu
(@bakadesu911) reported
@playnewworld please fix EU server queue time. Can not play since launch…
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Alexander Myhra
(@northlending) reported
@playnewworld I'm currently nr 3700 in the queue to join my server. Any fix soon on this, or?
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JestfulHam
(@JestfulHam) reported
What's going on with #NewWorldMMO NA Eastern servers? Just got the game and cant even load up the list of worlds. Keep getting a reconnect error. My internet is working fine. Anyone? @amazongames @playnewworld
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gareth tucker
(@Veiledcascade) reported
@playnewworld Any chance you can look into power draw on login screen? peak of 450w in queue and only peaks at 350w in actual game. That's kinda backwords. Also GPU utilisation is insane for a couple of boxes on a screen during the queue.
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wandering about
(@Justin85812299) reported
@playnewworld is this a joke? I'm waiting in a 2500 players queue for 90min only to get an error at 169 and get disconnected ? Embarrassing!
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Emerson Ferreira
(@Memerrsson) reported
@playnewworld fix the dungeon
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Lou Valentino
(@louis0nfire) reported
@playnewworld When can players expect the achievement & title issues to be resolved? Will it unlock everything retroactively or do we need to start fresh?
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cassio
(@tok1sari) reported
@playnewworld we cant play toomanyrequests problems in EU Central
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Mats-Erik Forberg
(@Mats_Forberg) reported
@playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played
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Isaiah
(@Limits_TV) reported
@SuperPanda_G @playnewworld Higher pop servers would actually fix the problem.
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Connor Dickens
(@IttssConnor) reported
@playnewworld @dealer_monkey impossible to login!
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Mats-Erik Forberg
(@Mats_Forberg) reported
@geoffkeighley @playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played
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Murderfox / Mats
(@Matsms) reported
@playnewworld 3k queue, for 30 minutes --> too many login requests, then another 3k+ over and over again
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independentvariable
(@independentva15) reported
@LairdStuff @playnewworld No caps are fine, they just need more servers. Increase caps and everyone will be lag teleporting around
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Konrad Biegun
(@KonradBiegun) reported
@playnewworld second day of new world and still i have to wait 3hrs to join and after that i get error !!!!! I PAID for game I was waiting for relase and now i cant play WHAT ******** ?
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Mats-Erik Forberg
(@Mats_Forberg) reported
@playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played
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I534I
(@I534I) reported
@playnewworld @GetUnorthofox I don't mind queues that much, it's part of a launch and is expected, what annoys me is you need to sit still and watch the screen in case the login server shits itself and throws you out and you lose your place in queue.
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Bassam Al Baheeji
(@balbaheeji) reported
@playnewworld @playnewworld call me when you fix your ****
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A.J
(@ajdbrn) reported
@playnewworld WHY don’t you let us keep our spot in que? From 4K+ down to 500 in que, gets error code and try again, back to 5,5k+. Why would I get kicked back when I didn’t even close or minimize the window? 12h+ in que yet to play the game
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Mike
(@Mikekf94) reported
@LionheartUK3 @playnewworld If you get the error click okay and then don't click anything else it will put you back in the queue where you were. If you press play again it will queue you from the back. It's stupid I know.
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Ellie
(@elimeretv) reported
@JacobGGLive @playnewworld As far as I know our names are locked to our account for 90 days. So unless you are having issues between deleting and recreating that will last 91 days, you'll be fine.
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Pure Breeze
(@benn_kelly) reported
@playnewworld Please fix your queues, I’ve been kicked from the queue 6 times today since 11am. Keep getting pushed back another 1000 spaces, currently up to 4000. Don’t think I’ll be on today or tomorrow…
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Rich Henderson
(@Celtics_fan78) reported
@ElectusMusic @Kuno79 @playnewworld This does not work. If I’m in game and I crash out I have to wait in line behind everyone else. Trust me I had to do it yesterday 4 times.
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Termeh
(@Termehhs) reported
@playnewworld Was in queue again today at 3600. Got to 1750 and got mm_authresult error AGAIN. Back to the back of the line. I literally can't play the game. I rolled on this server yesterday as the lowest pop server at the time.
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jestemrozem
(@jestemrozem) reported
@playnewworld im constantly getting kicked from the queue as many poeple also, do you plan any fix on that case? give us at least an ETA.
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Martin hearthSTONER
(@MHearthstoner) reported
@playnewworld Fix the goddamn queues. its not possible to play for normal person. was 5k in queue, went for dinner and came back to message that too many request for server and had to re-queue. 6K queue again. why did I even spent money on this crap.
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Gamingkaese
(@gamingkaese) reported
@playnewworld This is the first time I really regret buying a game on day one. The queues and the error messages kicking me out of the queue are a sad joke. I hope it will get better but so far I am not inclined on continueing to "play" the game.
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Dovydas
(@DuodeDs) reported
@SuperPanda_G @playnewworld Just got the error again, clicked ok, waited and queue screen popped up on its own. so don't click play or do anything, just wait after clicking ok