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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Connor
(@Poofzi_) reported
@playnewworld yo when ******** are you gonna fix shirking... I have retards with no thumbs that got farmed for 5 months turning into the best players in the world cause you cant code your own game...
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N_0wn
(@Canobpure) reported
@playnewworld Fix your joke of a game first and then i'll think about it. Jesus what a nice ridiculous joke 1st of april was 2 weeks ago you muffs.
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Lazy
(@The_Laze_Utopia) reported
@playnewworld @Sebacores More fishing spots. Also fix your fishing glitches, I want my 67 aptitude crates back.
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wagner
(@wagner90315180) reported
@playnewworld Fix dumb ruber banding..Add more Asian servers we deserve it.Fix lagged combat and d-sync...Then I will be back and vote for you for sure.
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Deweyoxberg
(@Deweyoxberg) reported
@MyGeekJam @playnewworld Bam, just fixed the non-pvp crowd issues. I'll take my bill now please, 45K CAD payable to yours truly.
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Wall
(@Wa11breaker) reported
@semicolandon @playnewworld And all the problems you could point out, you went for something "normal" thats part of any big game global release. 😶
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RITA
(@gnarlyrita) reported
@playnewworld we had a massive server crash last night on Orofena during dungeons. I hope the server DT will fix the massive issues we’ve been experiencing lately in game+especially in OPRs
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3man 90
(@c3man3) reported
Is the @playnewworld servers down?
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CptnMerkYa
(@CptnMerkYa) reported
@playnewworld The lag is AWFUL in this game. After the merge to Valhalla it’s been a consistent issue for me and many others. Can’t speak for everyone though.
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Matthew grihalva
(@ImMazterFN) reported
@playnewworld My friend lost all of his fast travel points and he is a lvl60 that has all them unlocked, how can he get this issue fixed?
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FaisalAlY
(@FaisalAlY_) reported
@playnewworld Which experience you want us to talk about? The longest queue experience ? The experiencing of every glitch in the gaming industry? The experience of dead servers? The experience of lack of game content? The experience of a broken game? Choose one and am happy to vote for that!
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Homebrewed
(@HomebrewedDwarf) reported
@playnewworld Fix the aptitude message spam bug and you got it!
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Why
(@stevepr06170892) reported
@playnewworld so you need to fix musket give me a more pve for dungeons get rid of sticky bomb and add a keg of powder so I can drop in the middle of mobs musket is my favorite class and fix rapier put it back to its original state cause it sucks when I have a 19 second cool down
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Den B•
(@Baraquito) reported
@playnewworld And this was just one of many Day1 issues I experienced after launching this game after few months break this weekend. For ***** sake, fixing bugs, which were implemented later instead of fixing Day 1 problems. This is late Aprils joke, right?
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Mike
(@BigMikx) reported
@playnewworld Fix the lag in South America p l e a s e
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Kaliitto
(@Kaliito_Val) reported
@playnewworld @MrBJovi Are you guys fixing rain of arrows and the arrow speed for the bow soon? It’s a real issue. Rain of arrows getting body blocked by teammates and not registering sometimes. Also over shooting the target on anything that’s remotely close to uneven ground
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CrypticAsden
(@CrypticAsden) reported
@playnewworld Another update from devs that are out touch with the game. Instead of trying fix other issues we’re creating new features that unnecessary instead working on bringing in new players and keeping them and fixing questing features so the storyline makes sense.
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Maxwell Coffee (kidcougar121)
(@Maxwell0Coffee) reported
@playnewworld Some players are still waiting for fixes from Day 1 Bugs and some still don't even get a response back from any of their support tickets. The bigger problem is that while most games would get better in time - the devs keep introducing even more bugs than content with each update
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Dog Giraffe
(@dog_giraffe) reported
@playnewworld fix your game scum
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Prasinos333
(@prasinos333) reported
@playnewworld Why is Pluto on US East still locked? Please fix that as well.
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MAGAforever
(@Emmany4life) reported
@playnewworld Just keep the servers down
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кяιgнтσи
(@krighton) reported
@playnewworld Broken Starstone quest for 6 weeks. Who cares right?
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Enrique Gutierrez
(@quiquealon) reported
@playnewworld Fix your latency issues it's been unplayable from Peru unless we use a VPN
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Hondoid
(@Spooli_sutututu) reported
@playnewworld the big gate breaches have been bugged for half a year, maybe fix them before asking for any of this
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Jules
(@JulesAdventure) reported
@playnewworld Or yannoe, fix The Ritual quest
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Dr J Smith
(@KThoth313) reported
@playnewworld While there have been constant issue, Right now Currently I feel the game is in a state that I can actually vote this time for it. ~ Keep it up PLZ.
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Stopitjonny
(@stopitjonny) reported
@playnewworld @cg_ardi Did ya ever fix the big with not being able to put stuff upstairs in your home ?
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Wall
(@Wa11breaker) reported
@semicolandon @playnewworld Lot of problems with this game but thats pretty much normal on any MMOs first week :l....
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lscamaro02
(@nick60073501) reported
@playnewworld Please optimize the game the lag at forts are unbearable and I have a i7 11700f rtx 3070
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Lazy
(@The_Laze_Utopia) reported
@playnewworld Ooh, here's some salt... I'm still missing 67 fishing aptitude crates and respective orbs .. Let me know when you fix that. I have more issues for you guys to fix.