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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Fantadu
(@Fantadu2) reported
@playnewworld @thegameawards fix your ****! before you are not worth to get a vote!!!
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Myst D7
(@D7_illusions) reported
@playnewworld can you please fix your servers i can't do my main mission now cause my account got kicked out cause is was unable to authenticate my client, and my cosmetics are gone so is a lot of others, do a reset or something when it's fixed...
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Jasons Legacy
(@JasonsLegacy5) reported
@playnewworld It is 5:49PM EST and this was tweeted @ 12PM EST. I am concerned with the future of the game. The fact it is taking almost 6 hours to fix East servers blows my mind......
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David and John (BiA)
(@Bubsy_Brimor) reported
@Kingkrendo @playnewworld I hope not and I hope your servers are back up for you soon👍 All the money Amazon has and we have too many issues with crappy servers.
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Rekinu
(@rekinutv) reported
@playnewworld When I try to create a support ticket or live chat amazon states to link my steam account again like its lost the connection I reenter my info and hit link and it comes back with a error 500. What Gives.
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Bolo
(@BoloBigsby) reported
@playnewworld yall gunna fix this **** or what its been over 5 hours
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LifetSavert911
(@LifetSavert911) reported
@playnewworld Yeah. It said log in error or something and I clicked continue and I had no character. Like, c'mon man! I get problems but not even being able to get in is crazy. I'm glad it isn't sub based right now or I'd be really mad.
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Michael Kevin Spencer
(@MichaelKevinSp2) reported
@playnewworld With a service? It's called AWS
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GCK
(@NYC2MTL) reported
@TheRealMopar @Slappy202TV @playnewworld Yeah this isn't a New World problem. It's much larger than that and affecting services significantly more important. That said, the game does go down frequently for "scheduled maintenance" that is either announced 30 mins prior, or sometimes not at all.
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Inztinked
(@inztinked) reported
I hope @playnewworld refunding the people that had wars tonight, this is insane. Epic fixed their issue so fast, meanwhile your servers are awful. Refunds be dope.
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krendo
(@Kingkrendo) reported
@Bubsy_Brimor @playnewworld Got a feeling this is going to be a very prolonged issue.. for all of us. :(
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Clayton Pollnow
(@CoTinyPP) reported
@playnewworld any word on a fix for US EAST servers?
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David Knudsen
(@DavidKn52303232) reported
@playnewworld How about an update? Five hours is a little long to wait for a current status on this interruption of service.
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Rekinu
(@rekinutv) reported
@playnewworld When I try to create a support ticket or live chat amazon states to link my steam account again like its lost the connection I reenter my info and hit link and it comes back with a error 500. What Gives.
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Johansence
(@johansence) reported
@playnewworld We are multiple people on EU central servers that have lost our bought skins. IRL money spent and now our skins are gone and store tokens?! Anyone else have this issue?
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David and John (BiA)
(@Bubsy_Brimor) reported
@playnewworld can you at least let people know that you know about the fact that EU region has a login issue as well, you know just so that we know you might be doing something about it?
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John Riendeau
(@xeswxdeath1) reported
@playnewworld Man all the tweets on here are so negative and most seem to not understand that this isn't the New World dev team issue. It's an amazon AWS issue this isn't the only game effected by this, any game or web service using AWS with US-EAST based servers is having issues.
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Jordan O'Shea
(@juju90oshea) reported
@WaffleMcG @playnewworld you should still give them a try... if aws didnt screw the whole game. Because this issue is aworldwide issue not the new world issue
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Stephen Wilhelm
(@WilhelmScream89) reported
@ncjbnc @playnewworld jfc, you've had literally HOURS to read even just a little bit about this and/or a lot of the tweet responses and yet you still just spout "AGS AND DEVS NO CARE FIX YOUR GAME". The stupidity of 80% of these responses just blows my mind.
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Romi
(@Pocarooo) reported
@playnewworld CANT LOGIN NEW WORLD FORUM, MY NEW WORLD, LOGIN MALFUNCTION WTF IS GOING ON?
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Fee
(@LowkeyFee_) reported
@Hoover6480 @playnewworld 1. Amazon has way more money behind this than other MMO’s had. 2. It was pushed back before release A LOT. 3. When they fix one thing, they **** 5 things up. 4. If people stop playing and stop complaining, do you think they will put more effort? Or less effort into the game?
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AmazingPancakes
(@AmazingPancake5) reported
@mangyswain @TechToyTinker @playnewworld I don't constantly ***** about the game lol. It's people like you too blind on what the game could be giving companies that make the game worse praise. Yes they are doing an OK job fixing things, but they break more then they fix. You enjoy the game great but I don't anymore.
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John Riendeau
(@xeswxdeath1) reported
@playnewworld The dev team can't fix this issue its not in their hands to fix. Its in the AWS networking teams to fix, all they can do is wait and ask internally via tickets with tech support when they think it will be back up. Same as any other company using their services.
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David and John (BiA)
(@Bubsy_Brimor) reported
@Kingkrendo @playnewworld I'm not trying get one up on you just saying that there seems to be a problem now which new world have not addressed yet on the EU servers. You know just to like let us know like they did with the NA East servers. Not gonna cry how long they are off, just want to know they know👍
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Asterix
(@Asterix_AU) reported
@playnewworld Experiencing an issue :O I guess there's a first!
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MAXXPRO
(@VASODILATAZIONE) reported
@playnewworld lie. I'm from eu Mardi and i can't login
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JohnnyNovember
(@NovemberJohnny) reported
@Hoover6480 @playnewworld Agreed.. Totally.. Just wish we are given just more updates. I know new games will always have issues and expect issues when they are planning upcoming large updates and server merges. Just give the people more info and updates whats going on. I think thats why most people upset
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Ben Allen
(@BenAllenSEO) reported
@playnewworld "a service" and "the Amazon website"? Don't you mean the entire AWS infrastructure? Just my luck, the one day I take off to play video games all day, and this happens, and only in my region 😡
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Taxation is theft
(@jralph86) reported
@playnewworld @playnewworld can you please provide an update on when you expect the problem fixed if possible?
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DZM
(@DZMorris) reported
@playnewworld Still no fix!?!