New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/21/2025 19:35

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • jtswift2010 Jtswift2010 (@jtswift2010) reported

    @playnewworld I just wish I could play, errors everytime I log in

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • kamoch7 Kasper MC (@kamoch7) reported

    @playnewworld Plz. Fix friendlist bug

  • DzikowskiPL Radosław Olszak (@DzikowskiPL) reported

    @playnewworld Good job with fix. You blocked the replacement of furniture and now if someone tries to hide furniture items to the storage they will lose them. I lost a few items this way... I hope you will do something with this problem.

  • DontTakeMeOn Jacob (@DontTakeMeOn) reported

    @playnewworld Taking a break from the game, it's a broken mess

  • megaskeletor Megaskeletor (@megaskeletor) reported

    @trouvailleq @playnewworld Not our suzy! 😡😡😡 Amazon Fix this NOW

  • OkroguLes Okrogu Les (@OkroguLes) reported

    - @playnewworld we were so hyped for the AppleHack 90% 61+ influence zone push war. For Brightwood you should be ashamed giving someone 15k gold for a bs update due to money glitch #GiveUsAnAppleWar -

  • Sugar_Shock_93 Amber ʕ•́ᴥ•̀ʔ (@Sugar_Shock_93) reported

    @playnewworld Diranda server down or All?

  • Zhatt6 Zhatt (@Zhatt6) reported

    @playnewworld you left one server down

  • Reval_Renaldy Rere (@Reval_Renaldy) reported

    @Virt_7 @playnewworld play more MMO will ya? You're just another player with less exp on MMO world kid. Every MMO in 1st & 2 years they got much issues. Like RF, LINIAGE 1 & 2, AION, Blade & Soul etc they got the same problem in the first 1 & 2 years.

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!

  • Raylin25420029 Raylin (@Raylin25420029) reported

    @playnewworld Thanks for giving ur best and trying to improve the game! There are way to many ppl here crying about you guys trying to fix stuff which i cannot understand. Keep it up, i and many others have high hopes for the next patch!

  • stardog97x Landon Thames (@stardog97x) reported

    @playnewworld Fix your ban system. People are getting perma banned for no reason. At this rate you won’t have anyone for a test server.

  • spook420 Balths Knight (@spook420) reported

    @playnewworld Furniture items cannot be placed in storage. I have 100 lbs of furniture items in my bag, which is costing lots of Azoth to travel... Please fix ASAP

  • R_SenpaiGaming RamenSenpai (@R_SenpaiGaming) reported

    @playnewworld I will most def not recommend this game to anyone else. Your lack of concern for the health of the game and it's player base is astounding. 5 years in development almost a year in beta live for near 3 months. In this timeframe you've created more problems than solutions.

  • applegreg123 Greg Donald (@applegreg123) reported

    @Joaa_1020 @playnewworld love the game ... expect bugs .... casual player got to lvl 30 twice so think i know what i will do going forward ... only problem is getting help with quests u need more people for but that will improve

  • blasker05 Bashmort (@blasker05) reported

    @trouvailleq @playnewworld she's never cheated were helping our main crafter so plz fix don't think its right to banned someone that doesn't cheat

  • M00DYZZ Mahmoud (@M00DYZZ) reported

    @playnewworld Here is also a problem , In my server we were a small community about 200 max out at 300 players everyone knew each other but like last week , a huge serge of players transferred to our server we didn't have much wars , came in max geared conquered everything (1/2)

  • ssssssssssabina Sabi (@ssssssssssabina) reported

    @playnewworld I can confidently say I was wrongfully and permanently banned. You've stolen £70~ and 200+ hours from me. This is disgusting, fix this. Character: Sabina, server: Bifrost

  • chroniclace blyat chronic (@chroniclace) reported

    @playnewworld @playnewworld how about you guys ban actual cheaters rather than players like me that farm all day? I got banned after harvesting all day meanwhile i seen 13 diff bots in their 20s running around. **** new world. **** whoever Pete M is on the customer service team.

  • DzikowskiPL Radosław Olszak (@DzikowskiPL) reported

    @playnewworld Good job with fix. You blocked the replacement of furniture and now if someone want to put furniture items to the storage like me he will lose them.

  • O_z_O_o 𝓙𝓪𝓶𝓲𝓻𝔂𝓸 (@O_z_O_o) reported

    @aPrimOrange @playnewworld Already did. Got automatic replies. I reached out live support. I presented my evidences about the issue. They are investigating the ban atm.

  • JesusSk8s AwareWolf On Wheels (@JesusSk8s) reported

    @playnewworld Gonna implement a fix where your game doesn't crash my entire PC countless times?

  • LuckyPaddy LuckyPaddy (@LuckyPaddy) reported

    @trouvailleq @playnewworld This is 100% completely undeserved. @playnewworld please fix your mistake.

  • DzikowskiPL Radosław Olszak (@DzikowskiPL) reported

    @playnewworld Good job with fix. You blocked the replacement of furniture and now if someone tries to hide furniture items to the storage they will lose them. I lost a few items this way...

  • ssssssssssabina Sabi (@ssssssssssabina) reported

    @playnewworld @playnewworld I can confidently say I was wrongfully and permanently banned. You've stolen £70~ and 200+ hours from me. This is disgusting, fix this. Character: Sabina, server: Bifrost

  • foursight_ttv four_sight (@foursight_ttv) reported

    @playnewworld We know you are taking action, but how long will it take you to fix this issue @playnewworld. The longer it takes for you to fix it is killing your game.

  • Michael99038419 silentXthreat (@Michael99038419) reported

    @Joaa_1020 @playnewworld Can’t wait for them to give us better cosmetic options and fix the dang bugs, get more aggressive on bots and asks in outpost

  • Saint_Sociopath Cyberpop Ronin - Jinx SIMP (@Saint_Sociopath) reported

    @playnewworld CAN YOU PLEASE FIX WAR BOARDS??? IT'S BEEN OVER A WEEK THAT I CAN'T PARTICIPATE IN INVASIONS ANYWHERE! VOURAKASHA SERVER. PLEASE FIX ITTTT!!!!!