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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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wrekt0
(@RRhayme) reported
@playnewworld All my icons are mising from MAP?? My quest arent tracking as well..please fix this bug
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Travis, the hero
(@TangoJokerBravo) reported
@playnewworld Would be great to see a disconnect protection implemented too.
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Claymore
(@Claymore030) reported
@XtraliveTV @playnewworld @JeffBezos dude you just have to wait a couple of days. next week will the character transfer for free be available and your problems are solved.
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darkracer125
(@darkracer125) reported
@zlatkoty @playnewworld that is not the reason at all. why the hell are people so goddamn stupid these days. increasing server cap is not the answer because i don't want 10 other people standing next to me waiting for a bush to respawn. character tranfers to other servers IS THE ONLY FIX!!!!!!!
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San Holo
(@Sunshine_underG) reported
@playnewworld Is there work going on to fix corrupted events? Halfway through they end abruptly. Last four of five have stopped halfway through with no rewards. Super annoying!
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Ian Pratt
(@ttarpi) reported
@playnewworld Instead of spending time coming up with solutions for peoples ingenuity in solving the biggest issue with the game, just fix the queuing issue. I’m a fan of the game but know that if I’m not in the queue by 8.30am then I’m not playing that day. Name another game with this issue
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Claymore
(@Claymore030) reported
@MatthewMilby @uunff @playnewworld There are enough servers in the meantime. Problem ist that most people on totally overpopulized servers wait for the character transfer next week. Until then, those servers will have extreme queues.
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Asterix
(@Asterix_AU) reported
@playnewworld How about you address the actual issue instead of punishing players for your mistakes.
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Gareth Nicholas
(@galnicholas) reported
@playnewworld I agree that exploiting AFK timers exacerbates the problems with queues you've been having. It isn't fair when people can't join because of people doing this. But the queues are the bigger problem, especially for streamers. I get the feeling you want them playing the game...
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Victor Lopez Guerrero
(@xyrusII) reported
@playnewworld The problem are the 5h que, not the people afk...
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むしん
(@xoMushinxo) reported
@playnewworld I feel lag. Yomi server. not ping problem I think.
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Jensen 🦇
(@radaway) reported
@playnewworld Fix the issues with queues first. And lag in dungeons, dropouts and crashes. Having to queue again for hours because the game drops is not cool. Shifting focus on afk players won't fix the issue, so why waste time.
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FlynnWinch
(@AlmanaxWinch) reported
@RayyBen @playnewworld No but you'd complain about lack of iron, to much people on mob, lags, crash, problem of stability, PvP with to much people, the fact that already only 10 company can hold a city (sometimes less) and say there is to much concurence, etc Solution isnt to bring future problems.
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Karri Sebastian Calitu
(@CalituKarri) reported
@playnewworld Major bug, can't exit player housing. Fast travel not working, /stuck not working, relog not working. Recall inn is on a 25 min cooldown...so that will be fun to wait for.
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Yossman
(@YossmanGaming) reported
@febretv @playnewworld @amazongames The only specific action should be rolling out more servers. Don't treat a sypmtom to a problem you created! Everybody who can't play due to server queue should ask for a #refundnewworld
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NiceOneSix
(@NiceOneSix1) reported
@playnewworld Funny how you can "fix" this but can't fix the countless people who literally cannot connect in the first place. We paid real money for this game. It's not free to play. You aren't doing us a favor by letting us play the game. Fixing a game breaking issue should be #1 priority.
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Kyua
(@Kyua124C) reported
@maarten_2020 @playnewworld Clicking on okay is fine. What you shouldn't do is clicking on play after that. Errors have been fixed anyway.
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KetamineWomble (comissions open)
(@KettyWombey) reported
@vivalabryy @KingVigors @playnewworld You don’t, just close the error message and wait a few minutes, it’ll put you back in your spot
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Neero
(@MikeMusic90) reported
@ImbullsT @nemestrinus44 @playnewworld the main issue is that there is always 2k people online on most servers. up the server cap = faster ques
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zaG
(@ziGzaG667) reported
@playnewworld It's the right time to refund with law support If necessary... It's your fault why ppl doing this. If you have thought more about server stragety we wouldn't have this issue...
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André Rodrigues
(@MisterBlake59) reported
@playnewworld What about implementing a grace system where if someone needs to relog you can get back without having to be in a 5h queue? The game is full of bugs and many of them either crash you the game or force you to have to relog and having to spend 5 hours in queue is annoying.
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Dark_wolf
(@felipedevilblac) reported
@playnewworld You should increase the amount of people in the ser, if this came you would not have this problem because no one wants to spend more than 5 hours waiting in line to play and worse make a new account.
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R&M Comics
(@RM_Comics) reported
@playnewworld Ever gonna fix the issue where the GPUs are frying? I miss the game man but not risking my $600 GPU
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Yossman
(@YossmanGaming) reported
@playnewworld The only specific action should be rolling out more servers. Don't treat a sypmtom to a problem you created! Everybody who can't play due to server queue should ask for a #refundnewworld
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Sean
(@PxIse_) reported
@playnewworld So you actually perma ban people for something that in the end stems from your issues. Up the servers don’t blame the player base. Without us you don’t have a game. For others complaining about AFKs. Servers are 2K based. Only 10-20 people afk.
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WolfpackKC
(@WolfpackCasey) reported
@playnewworld Stop being dumb and add a 2-3min re-login grace period so we can clear UI bugs. You know, bugs that should have been fixed before release. So amateur hour to not have a reloadui command.
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J_Dizzle86
(@thej_dizzle86) reported
@playnewworld Great move there. Deal with the resultant player behaviour and not the source of the problem...
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Asterix
(@Asterix_AU) reported
@Mrlawal_ @playnewworld Yup same here. And what happened to jumping the queue after a disconnect like we had in the closed beta.
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Donaz
(@DonazGaming) reported
@playnewworld Bullshit. If i have to eat or something that takes longer than 20 Minuten i dont want to wait another 8 Hours. Fix the Problem and there are no more afk Players.
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Felltyr
(@felltyr) reported
@playnewworld I'm currently hitting Lag Detected walls every 2 seconds. I've reset my game and gone through the awful queue to be met with the exact same issue. Character can barely move. What do I do?