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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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dasimple
(@DaSimpleTT) reported
@playnewworld I even capped the framerate to 60 to see if it was frame spikes. It was not. I don't know what else to do. (Side note: I fully checked my hardware and do regular maintenance) in a last push to fix this issue, still no results. 4/some
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ATFclassic
(@ATFclassic) reported
@playnewworld I truly hope limiting me placing all my purchased items is a bug - there is a fix coming right? Honestly super bummed out by this -
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Blake Newsome
(@Forzakee) reported
@Snido757 @CODEwastaken @playnewworld So you're blaming the art team for issues in-game? If anything they're making these for us, not themselves.
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Space Moose
(@SpaceMoose5) reported
@playnewworld Pls fix hair clipping with the collar of bloody count outfit!
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Stiff **** Rick
(@the_ernel97) reported
Of course @playnewworld had a gold exploit due to server transfers... Ofc it did... Broken *** game. Deflated economy, queues that just crash the game and lead to more wait time, gold exploits.... Amazon Gaming everyone.
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IRawrSkeddicide
(@skeddicide) reported
@playnewworld When we gonna get a fix/explanation for suspicious software bug? Like seriously guys, atleast tell us what it's detecting
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William Cho
(@WillChobra) reported
@AchiliosCasts @playnewworld Yeah...whenever I need to do emergency ranged with the hatchet it's alright but figured that would be the issue with the bow =(
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Shake n Drake
(@shakendrake_ttv) reported
@playnewworld Can we fix the issue of not being able to declare war? Our faction has 2 territories “In Conflict” but we can’t declare war because we have to wait for an “Invasion” to finish, even tho there’s no Invasion taking place. Lots of posts on the forum about this too with no answer
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Brody Moore
(@Liefx) reported
@kaimaster0 @CarleyP10596202 @playnewworld How is playing the game a violation of the terms of service.
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John Fitzgerald
(@JohnFit35782735) reported
@playnewworld @playnewworld my faction tokens nor reputation transfered over. What do i do to fix this?
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ᴮᴬᴰᴱᴿ
(@i_7ra8) reported
@Veronica0052 @playnewworld @khalid_cyber Problem solved..thank you
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ComicBooksPlus
(@4ColorCrack) reported
@Sauc_e @playnewworld Honestly do you think they made this between launch and now? Because I'll let you know the art team had this made before launch. This was planned and no art team couldn't help with bugs or server issues
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Smojii
(@SmojiVT) reported
@playnewworld I honestly and truly only have 1 issue with this game. GIVE ME AN NPC VENDOR I CAN SELL THINGS I DONT NEED TO. That is all. Other than that I can't stop playing and need help.
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Dj Zerosum
(@DjZerosum) reported
@playnewworld fix your servers
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****** Bomberman
(@CommieBomberman) reported
@playnewworld does your game still melt Nvidia GPUs or did you address that issue?
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AkaJolly
(@JollyAka) reported
@playnewworld Fix the lag exploits during war...
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Alexandra Parrott
(@AJParro) reported
@playnewworld why are my servers always red in signal strength? And why are they constantly giving me lag detected and kicking me even when they improve…
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v
(@vxvvvvxv) reported
@mono_765 @ChocoIatePeach @playnewworld Wasnt your problem until you inserted yourself into it.. Dumbass
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LeeKi
(@ShamanofRaman) reported
@playnewworld PvP is awful. NO REASON a level 34 should ever stand a chance against 60. Wars are awful. NO REASON for them when it's just a lag fest and an auto win for the attackers. My advice to new players.... Don't do anything besides fishing. Great game
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Brogers_
(@Br0gers_) reported
@Gabo_MN @playnewworld there is way more broken **** like mob spawns to be fixed, stop whinging.
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Matt
(@Shadowmakii) reported
@playnewworld @GilbyRanger Great customer service!!! Maybe next year! Lazy for a company that is steps away from world **********!!
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Bolek Jura
(@BOLOYOO1) reported
@Fearlessplays12 @playnewworld It was problem since first minute and new servers rollout like a week later. What are you even talking about?
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Sexy Little Ran-man🐝
(@DrewTheShim) reported
@playnewworld fix your ******* respawns there should be no god damn reason a mob respawns within 10 seconds of ******* killing it. Idk what kinda crack yall are smoking over there.
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Queste クエスト
(@QuesteLive) reported
@playnewworld Honestly, server imbalance aside, gold deflation aside, the lack of an actual cohesive story that doesn't feel like a glorified side quest is a glaring issue. When it's easier to just do town boards 24/7 what's the point of playing?
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KKKKKK SSSSSSSSS
(@suravich11) reported
@playnewworld u ruined my day off.I had issued from last patch .My game freezing when run in a town then i cant world tranfer but my friend they can go without any problem.I reinstall game but now no world tranfer anymore.I cant play with my friend.Yeah , You ruined my Vacations.
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LeeKi
(@ShamanofRaman) reported
@playnewworld The lag in wars HAS NOT BEEN FIXED. This WILL KILL the game if not addressed IMMEDIATELY.
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kyakarot
(@Kyakarot) reported
@playnewworld Might want to work on fixing the things that make the game work like, the ******* portal that we need to get the materials to create end game gear, and expedition orbs how ******** we supposed to do end game fully if the end game is broken ,and people out here defending this ****
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Brogers_
(@Br0gers_) reported
@playnewworld Whats going on with mob spawning issues? your game at reekwater seems F*****
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Lain Szvahl
(@Lain_Szvahl) reported
@playnewworld Eldorado server is lagging so badly 1000's of players cant buy anything from trade and people are pvp in the middle of town
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Paws
(@PawsTTV) reported
@Julia_CaSsian @playnewworld Fashion wise, this game is exceptionally bad and they don't test/fix these issues (well, maybe they will in 3 years). So I refuse to buy cosmetics from them. My character hair clips through EVERYTHING.