New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/20/2025 22:55

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • jockebranson joakim branson (@jockebranson) reported

    @playnewworld Extend drop loot in expedition, game crashed relogged and need to start from begining and loot was gone, after the lastest patch have alot of freeze then game crash

  • battlebabies22 ben (@battlebabies22) reported

    @bhvDRIFT @playnewworld I have 1k hours In the game and I think it’s total ****. Lag, desync, duping, exploiting, bugs killed the whole vibe. I stuck through it for a while but I just had to quit because of it. It’s incredibly frustrating.

  • MJB6967 MJB 6967 (@MJB6967) reported

    @playnewworld Amazon is well aware of the tempest chests dropping 500 gs and no longer available to those who opened them pre fix. Is there an update?

  • Drenniz Dennis (@Drenniz) reported

    @FeralForlorn @playnewworld Doesn't matter, look at games like GW went from buy to play to f2p where you can buy the expensions. Tera even went from a subscription to f2p also no issue. Just give those that paid for your game a special mount or title and they will be happy.

  • AJ_47biotch aj_47 (@AJ_47biotch) reported

    @playnewworld Frustrated uninstaller because you don't fix problems

  • G5ToxicKing G5 (@G5ToxicKing) reported

    @Dooley8705 @playnewworld No problem bud

  • kingdavidwatson King Watson (@kingdavidwatson) reported

    @yotjl @StudioLoot @playnewworld Describe dead as my server still has login q's.

  • sandlebar_kit F𝚛𝚎𝚎𝚍𝚘𝚖 L𝚒𝚔𝚎 𝚊 L𝚊𝚋 R𝚊𝚝 (@sandlebar_kit) reported

    @III1919III @playnewworld How is this simping? Literally just explaining what I have seen? If you want to talk about real problems they have not addressed then lets create a whole *** thread about it. Everyone that doesn’t irrationally **** on the game = simp to you. That doesn’t make you look good.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @jimmyk3008 @playnewworld Damn they need to fix that. I also noticed that gs has been off in some areas. Like I killed the surgeon who drop a weapon only he can drop which can be Legendary but it was 509.

  • PapaBearDoes PapaBearDoes (@PapaBearDoes) reported

    .@playnewworld Trying to gift a friend the game in @Steam, but because he tried the game during the free weekend, Steam says he owns it and I can't gift him the game now. What's the fix?

  • ForishKing Forish king (@ForishKing) reported

    @MrInvinn @playnewworld @Steam My son jumped in on this today, not the free server but Fae. Is that an issue? Can he transfer for free afterwards to another server eg Barri? Or is it only if he played on a free server?

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld Yelling at my screen because OPR is lagging like a mfkr :(

  • RyanPaulson_ Ryan Paulson (@RyanPaulson_) reported

    @playnewworld Rt if u get banned for dumb ****. Like name and supposedly cheating. Use to support y’all but ur customer service is trash

  • VeNoMzShibe Robin (@VeNoMzShibe) reported

    @Beetlejuicexx @Raze48 @playnewworld What crap? There are no issues right now👌

  • Null_D_Nux Null D (@Null_D_Nux) reported

    @playnewworld I was part of your creator program, that was a joke & I spent close to 700 hours, all you did was ruin the game with each "update". It's truly a shame, game had so much potential. You would "fix" one thing that would create 20 new problems . I truly wish it wasn't so.

  • DracEssence DraconianEssence (@DracEssence) reported

    @illu7ionsleague @playnewworld @al3x7z Therefore adding to an "Already" CRAP ton of DEAD servers in nw would just do that..."ADD" more... AGS needs to fix what's broke THEN add... their doing the complete opposite of that... and its showing badly... and yes I DO care about the game, which is why I'm SO verbal.

  • Queen_Pixie_ Pixie (@Queen_Pixie_) reported

    @playnewworld please FIX OPR.... tooo laggy, terrain disappears... just died and i didnt respawn couldnt unstuck had to quit and come back

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Found him a bunch but his drops are kinda bleh, only good for the umbralls and I don't even get them unless he's 60+. Also would love to fix the mote logs only giving loot like maybe 15% of the time l.

  • AdamTuxTengler A. T. (@AdamTuxTengler) reported

    @Daddy_East @playnewworld The social aspect of the game was strong and on faction balanced server, the world PvP ideas just worked. The problem was lag, queues, imbalances, exploits ... and yeah, PvE to some degree, you do farm it when there's not PvP stuff to do, so should be better.

  • saulmdgaming Joey Wilburn (@saulmdgaming) reported

    I would love to actually speak to a real person about my @playnewworld game launch issues. I’m sure this tweet will even get me a “visit this forum for issues” or “go to this site to submit common issues.” I just want to talk to a real person…that is all.

  • STO_DocTheop Dr. Theopolis (@STO_DocTheop) reported

    @playnewworld Linked article brings up 403 Forbidden error

  • hawkeyes484 Robert Miles (@hawkeyes484) reported

    @AJ_47biotch @playnewworld They fix every problem I've encountered...smoke some more ****. Lol

  • ASpookyGhostie Weetzie (@ASpookyGhostie) reported

    @playnewworld I am having trouble logging into Ohonoo, I have been #47 in queue for like half an hour. Is something wrong or is it on my end?

  • AlexMS6969 Alex (@AlexMS6969) reported

    @playnewworld That would actually mean something if you guys would reply to our issues and/or fix them. Items disappeared from storage after the new dungeon patch and no one did **** aboit it. And all that did Tempest in the first few days got screwed on the cache rewards and fix was useless!

  • themountainbjj Eric Duncan (@themountainbjj) reported

    @bhvDRIFT @FeralForlorn @playnewworld The servers died. I was in a top-tier guild on a full sever. we were waring daily. The sever died and there was no fix for it. thats not bandwagon. Thats not a few talking smack.

  • Hermit_D_Frog Hermit_D_Frog (@Hermit_D_Frog) reported

    @rdevil44 @playnewworld It was a manufacture problem had nothing to do with the game.

  • TCG2385 TheCasualGamer2385 (@TCG2385) reported

    @playnewworld house cost as well as weekly rent is expensive and excessive, though I think It may have been fixed it was a major issue. bots farming on your route is a HUGE issue. the countless bugs in new patches gets tiresome.

  • ididntdoit77 Nosaj Snook (@ididntdoit77) reported

    @playnewworld Wheres the still dealing with lag and de-sync option?

  • TTVNadeCook NadeCook (@TTVNadeCook) reported

    @playnewworld Get a refund while you can before they actually fix the game and charge another $60 for an expansion

  • MADshadowman MADshadowman (@MADshadowman) reported

    @playnewworld and on top of that, the whole game didn't respond anymore. what a great gaming experience. this bug is months old, can we maybe fix that already?