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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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N3llee
(@N3llee) reported
@playnewworld Single most frustrating thing in game right now (not including insane cpu temps, lag/fps drop, various bugs not fixed from prior beta) is area/zone player cap and getting ported back to "home" location/inn. Makes you not even want to play the game its so bad.
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Nico
(@tumamalagata) reported
@playnewworld Anyone having blue screen issues? My pc should handle right the game but keeps happening after 20-30 min.
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matt
(@Mattmcb_1) reported
@grimsbeard @armyzmonster @playnewworld Its a known bug from previous beta that you could get rid of by dueling someone and letting them win but now the only fix is to log out for 60 seconds
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King Seraph
(@KingS3raph) reported
@playnewworld How is it after an closed alpha, closed beta, and now an open beta, that your Company MOTD is still broken? you still cant CTRL C/CTRL V in game? You guys just taking a vacation?🤔🤔🤔
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Kjinx
(@kjinx0187) reported
@playnewworld is there a problem with the US East servers? I keep getting @mm_connerr_rep_timeout connection error for the last 3 hours...
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fadinsoul
(@fadinsoul7) reported
@playnewworld Did you guys fix the over throttle on 3090s? Haven't really been convinced yet if it's worth my second one 🤔
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Caniso
(@CanisoTweets) reported
@playnewworld I tested something Weapons all now fixed but the most Problems the Server is not good enough with 100FPS its feels not smooth, Audio Problems , Relog sometimes Bug than I start at Tutorials Area after sec Relog it's fixed
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Carl 🪑
(@phOHBEa) reported
@Benson_EU @playnewworld You have any audio issues at all?
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Moonshine Gaming Community
(@MoonshineGG_) reported
@IamXpebbs @playnewworld How do I fix it plz I must know
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Kevin
(@_keviiii) reported
@playnewworld fix the Main Quest Encroaching Corruption on lvl 10 please. Can't continue :(
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RG | Draconuslg
(@draconuslg) reported
Anyone else in @playnewworld have an issue being unable to attack with another weapon once you equipped the musket
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ken nunn
(@kennunn7) reported
@playnewworld You know what servers these mega streamers are going to be on tell us. Another issue is your game is very insecure. In first 6 hours I seen miner mine the top ore in game that's not possible. You seem to turn blind eye to cheaters if not enable them
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Koda Voss
(@KodaVoss) reported
@playnewworld I am getting a ton of lag, rubber-banding, input lag, game freezing, people running in place. I had zero issues like this in open beta. (NA-East). I tried 2 characters/servers and played to level 10+ on each. (Hoping this just has to do with the server sizes?)
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LT_Biscuit 🇦🇺
(@HarikLt) reported
@EricGalenzoga @playnewworld Same and audio issues
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ARTMlS🇺🇸
(@hstlongshot) reported
So whats with the bad request to login I cant even make my character @playnewworld
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ARH
(@arHighnes420) reported
@playnewworld getting a glitch where my dodge roll won’t work and I have to re log and sit in que for it to work again. Plz fix :)
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Xandaozinho
(@Xandaozinh0) reported
@playnewworld i still have a lot fps problems on the city or places that have a lot people. i have a RTX 3070 and i play on low settings but my fps drops from 120 to 30 or 20 on the city, i dont think thats right but i just want to give the feedback
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Genevacomplex
(@Genevacomplex) reported
@playnewworld So are you just going to ignore that people are having issues with their fps even in town? Mine stays around 40 in town no matter what setting I put it on. And I tried all of the troubleshoots.
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RG | Nova Rift
(@novarift) reported
Hey, has anyone had any issues with Achievements, titles, and tradeskills showing up as <uninitialized> in @playnewworld? I thought a restart would fix but it didnt.
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HoneyDruid
(@Honey_Druid) reported
@playnewworld Pretty cool stuff. What about all the performance issues going on in the open beta that weren't in the closed beta? You have us all scared it is going to get delayed again...
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Noburu 🫐 VTuber
(@itsnoburu) reported
No Apex stream tonight, am the big sorry! Instead I'll be chilling playing @playnewworld. I'm pretty excited for this game to (one day) release and since there's an Open Beta going on, might as well get my fix before the official release!
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Who is Joelton D. Junior?
(@jojo_mmxvii) reported
Thank @playnewworld for the game, it's really beautiful, I have some issues because my hardware but the attention of support still doing a good work. I hope you can fix the problem with somes GPUs, so I can play freely.
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Caniso
(@CanisoTweets) reported
@playnewworld I tested something Weapons all now fixed but the most Problems the Server is not good enough with 100FPS its feels not smooth, Audio Stück, Relog sometimes Bug than I start at Tutorials Area after sec Relog it's fixed
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Heather
(@heathers5_0) reported
@playnewworld Thank you for your response. I called Amazon Customer Service and there is clearly an opportunity for training with the person that assisted me because clearing the cache worked.
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Alex
(@Alex25233893) reported
@playnewworld Didn’t get email but it appeared in my steam library, but when I launch the game it says no product information found. I have verified game files and am currently reinstalling it, does anyone know the issue?
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Ben 'Benson' Bowe
(@Benson_EU) reported
@playnewworld Please re add the ability to respawn! The only way of fixing the stamina glitch now is to relog and sit in a queue :(
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Neil kim
(@Neilkim39200933) reported
@playnewworld I keep lagging out like 8 times in the beginning of every pay session.
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| TEC | Vuhnylla
(@Vuhnylla) reported
spending the whole beta finding the elk around Eldergate.. why is this still an issue @playnewworld
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matt
(@Mattmcb_1) reported
@playnewworld Omg your game is more broken then it was before i keep getting the not being able to roll bug
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Ahmet Winchester
(@AhmetW_) reported
@playnewworld Thus far I've been loving it, however there are some performance issues especially in settlements and that weird soundbug where the ingame music just chops on/off randomly. I use a GTX1060TI so I dunno if the game is too demanding, or the performance not quite there yet