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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Marcin Liśkiewicz
(@penmarpl) reported
@playnewworld WTF !!!! 2 BETA testing and NOW QUEUE and problem SERVERS !!!!!!!! NICE ****
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Swagnagger
(@Swagnagger1) reported
@playnewworld Been in que since 8 am, and after 8 hours I'm still in que! Keep getting bumped up. Fix this crap! Thought the company behandling AWS would have better servers than this...
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OCHO 🙅🏾♂️
(@marseilleajama1) reported
@playnewworld Fix your server
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fnatic Loeya
(@Loeya) reported
8hr queue to get connection failed error when I'm #626 @playnewworld YIKES
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K0sm3y
(@K0sm3y1) reported
@playnewworld fix servers.... this is impossible too play...
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Emmanuel Torres - Emmantony 💙
(@Emantony) reported
@playnewworld Well I would expect to play until tonight so I have no problem with waiting I trust that they will manage to solve it.
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ZEED
(@Lord_ZED83) reported
@KrispyMcGrizzly @playnewworld played most lunches and here theere is massive problem of not enough servers. When You got much more people in queue than actually playing and its before peak time !!!
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Виктор Волков
(@KoTHunt) reported
@Zaknefian @iCrohnen @playnewworld Stop lick. I play 11hrs , 40 min Ingame , 10hrs queue. 3 time kicked from queue. From 100 to 2500 , from 2200 to 4800. What’s problem? It’s worst login server ever
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Jns
(@Jens_DoKi) reported
@playnewworld fortunately there was no alpha/beta for the game... where such problems could have been solved already...
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Marie G. 💀🍕
(@Nholl_Art) reported
@playnewworld Please can you also check the performances on queue? Impossible to change quality settings once in the queue and my computer is way too hot for a login screen.. i can't do anything else while waiting :( (laptop w intel core i7, gtx 1070, 16g ram dd4, ssd 250g)
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Nacho Lavega
(@nacholavega_) reported
@playnewworld u know that first impression counts.. queue problems, lenguage bugs unfixed, crashiess...
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ZatharoZ
(@ZatharoZ) reported
@playnewworld Let me please game tonight after 1 long day off work. PLEASE! Dont let me wait 3 hours in a que.... Please fix it! EU server
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Diamattis
(@Diamattiss) reported
@playnewworld @FelixScollen We need more capacity not more world’s we want to play with friends on the same server please fix this
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Justin - Scibility
(@ScibilityRS) reported
@playnewworld how about you fix the not being able to interact with anything in the game world? its been 6 hours without notice from any of you thank you.
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GGhey
(@Leghey) reported
@playnewworld Adding more worlds is not going to fix the problem of having a 2k player limit. Psherotv has been in a 6 hour q sitting at 1300is position. I personally have been in the q for over two hours sitting at 4,327
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Alex
(@alexandru273) reported
@Jacques10170797 @playnewworld 10k queue is small issue? Servers with only 2k players and all UE servers with huge queues is the worst launch possible for this game.
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Rekonsile
(@rekonsile) reported
@playnewworld Lag detected in game for over 10 minutes then restarted the game and reque, kept timing out with no que then this popped and have been waiting for 30 minutes. My guild has all been coming across this issue as well is starts when traveling from your starter zone to the next zone.
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KusaruN/新垣
(@Kusaru_FPS) reported
@playnewworld There is a bug that cannot be revived for 7 days after dying on the UTOPIA server. You will be asked to log in again, but the INQ there will not proceed at all. Do Fix Just Now.
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stetzon
(@stetzonofficial) reported
@playnewworld @FelixScollen adding more worlds isnt going to fix it... communities are already up and running on servers, so unless communities can migrate easily theres going to be huge server queues. need to up the server capacities.
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KingRulez
(@EdvanioFH) reported
@playnewworld I'm doing this, I can't find solutions, I played all the betas without a problem, but now I'm 5 minutes in the game and it just crashes out of nowhere, it's running smooth and crashes out of nowhere! @playnewworld
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ZEED
(@Lord_ZED83) reported
@eurofys @playnewworld that wont fix situation even at 2k you are mob fighting people. Needs more servers.
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SaVi
(@SamanthaVials) reported
@playnewworld The quest line where you kill wolves and build your first camp is bugged still. Y not registering. screen says not able to build camps. please fix.
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Rambino
(@Rambino__) reported
@playnewworld I love sitting in the Que for 2 hours for then to get a message saying: Server disconnect Now im back in Que WAAAAAY LONGER BACK
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Lycis
(@JustLycis) reported
@playnewworld Please wait while we figure out our own issue by producing an artificial funnel and wasting people's time and money. Are you serious right now. Increase the cap already! Or there'll be a huge refund **** storm coming next.
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K0sm3y
(@K0sm3y1) reported
@playnewworld fix servers... this is impossible to play....
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Michael R. Säilä
(@pkgfx) reported
@playnewworld 4hours and counting but i have gone from 1800 to 1300 so probably tomorrow i am able to login 🤞
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Ian Shalk
(@LimitZ_US) reported
@avaxafom @Chivashon @playnewworld theyve should've know about this issue before launch
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Dan
(@BoxPressRadio) reported
Trying to play @playnewworld but I'm in a queue with 13,118 players and the number hasn't changed in minutes... sooooo I'm assuming the server is 100% full and no one is logging out, or this is a bad bug. Is this a known issue?
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Robokapp
(@Robo35u) reported
@Aratoxic_ @playnewworld You'd lag. Badly.
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Eurofys
(@eurofys) reported
@playnewworld Double the server size. More servers won't solve the issue of many players wanting on the high pop servers.