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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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CR1T
(@Cr1t23) reported
@kluem_ @playnewworld luke u have to login in around 6 am mate to get on
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Dominic Wallace
(@DominicWWallace) reported
@playnewworld The problem is now that people aren't even logging out, they are just leaving their character in a town, sleeping and then coming back to it 8hrs later after blocking a space for someone else.
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Furiouss
(@Furiouss38) reported
@playnewworld Thanks for the new "Queue and Error message simulator" 4.5h on steam for 20min of gameplay
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Jake Stephen Smith
(@X13Jake) reported
Started playing @playnewworld last night and i love it. If only i could queue in without error 🥲
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Unbuckledbrute
(@kestle_tristan) reported
@playnewworld get to 150 in the queue and get error coded, i then queue up again and I'm at 797. Not cool. Can't refund the game as I've spent over 4 hours in queue please sort it
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JeanTVGaming
(@JeanTVgaming) reported
@playnewworld This is the third time time there is a Disconnect and back to queue number 1700 - 2500 and again 3500 you have to do better than this guys
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BearCookies
(@LauraMiddelton) reported
@HilkerPUBG @playnewworld @Davel860 Im having the same problem. I wouldnt be surprised if people are logging in and then staying idle in the game all day so they dont have to get queue stuck later. Unless of course there is a system that kicks you out if your idle for a certain amount of time
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nejmen
(@nejmenfaktiskt) reported
@playnewworld fix ur stupid *** queue, beta had no problems ffs
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Nas
(@101Nas101) reported
@playnewworld Sure thing, once you optimise the servers: gettin login services enternal server errors all the time and keep ending up at the end of the line again after 4 hours 3k of people waiting to log in..
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Yan Kislyuk
(@yankislyuk) reported
@playnewworld try to log in for 4 hours already.position in queue was from 40 to 80. every time I stand in for 5-20 minutes and get error.than disconnect.don't have anything against queues, but let me stay in it at least and don't disconnect pls.sorry for bad english. EU central
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Nick.De.Costa
(@CoastalNick) reported
@GoldCartridge64 @ParkerW55912092 @playnewworld Why don't you get over your dad issues?
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kasi
(@FeruLein) reported
@playnewworld dear devs. I hope you already know, there is no chance to play the game right no. HOURS of waiting time no matter the time of day. Heart broken but spent 15 hours waiting to get in. Any way to refund?
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JayFromTheUK
(@JJBuckby) reported
@playnewworld Been trying to play since 10:30am BST been in the “Starting Area queue” every single time after an hour or so it has a connection lost error and forced me to re-queue this is getting beyond a joke now.
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Sheldon knoesen
(@sheldon4998) reported
@playnewworld so im getting errors while in the login queue for the past hour and it bouncing me back to 3000 any news / updates on a servers population boast or a fix to the afk auto running trick
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Tizmeth
(@tizmeth) reported
@CimeriesGaming @playnewworld Or they could just fix the ******* login servers :)🤡
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Dovydas
(@DuodeDs) reported
@Gamer_Bulletxxx @playnewworld if you get the error again, click ok and wait, queue window will appear on its own and you'll be back in your spot
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James
(@Xire01) reported
@NugzCorner @playnewworld mate press ok, dont press play again, just leave it a few minutes after pressing ok on the error and it returns you to your position.
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Mark Johnson
(@marconious) reported
@playnewworld @dealer_monkey Serious question, when will the game be playable on pc? Any updates on your server issues? #NewWorldMMO
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Daniel Deltoro
(@IronMalzaharLoL) reported
@playnewworld Your game is very nice, but you would have to fix your servers since you sold more than expected, but you have the ***** to have people. that has paid for your game without being able to play for two days and you do nothing, they throw people out of the queue for no reason.
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TheGoooRooo
(@GoooRoooGaming) reported
@TheBigM145 @HapaFodder @playnewworld Your clearly mad and cannot see they followed through with fixing launch day issues.
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Cheesecakenewb
(@Cheesecakenewb) reported
@ItzBritt6943 @playnewworld The only issue I saw was the server population. Game ran really well for me. Better than most games on release.
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Tobias
(@Tobbsi88) reported
@playnewworld @dealer_monkey Playable for pc? second day for me that im trying to get in... que.... and then error and have to reque and then error... havnt even got to try it yet and my hours on steam is probably 10-15hours. I guess the refund is not happening now. so pay for game that we cant play. great
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levi smith
(@LeviJermaine) reported
@sakariniittymaa @playnewworld I got to 20 in que the crash then back to 96 the end is near
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Steve Matchett
(@sjmatchett) reported
@playnewworld come on respond to your EU players. Queues over 2k is not acceptable. At least acknowledge the issue! #NewWorld #NewWorldMMO #Amazon
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Matteo Core
(@MatteoCore) reported
@playnewworld @H2ONuSoul Keep being dropped from the queue loosing positions over and over with the Error TooManyRequests. Is this something you are looking into?
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Gaming Dad
(@Andar_Wyn) reported
@playnewworld still can’t login on day 2!! I shouldn’t have paid £44 only to watch a queue number on screen. It’s an absolute shambles and @awscloud you should all be ashamed off yourselves 🤬
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Dominik GruBy Swiderski
(@GruByGG) reported
hello! @playnewworld why do i still have too many request and it kicks me out of the queue? PLS fix it! I cant play
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Yağız Yazıcı
(@YazYazc35166291) reported
@playnewworld You made a game More than half of the players cannot enter the game. The producer is so called amazon. I waited in queue 4 times. it gave error on all of them. I haven't been able to enter the game for 6 hours.
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James
(@Xire01) reported
@got__dilf @playnewworld mate press ok, dont press play again, just leave it a few minutes after pressing ok on the error and it returns you to your position.
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David Åberg
(@Bot_Ongest) reported
@playnewworld Something need's to be done about the EU servers. extreme ques, login server keeps throwing people out so they need too start over. worst thing is more servers won't do it because people already started or have friends on the servers already