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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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NSG_NaPPy
(@NSG_NaPPy) reported
@InsertProfile @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.
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YaBoiDat
(@YaBoiDat) reported
@playnewworld fix your kill credit system. Trying to kill one guy for a quest but theirs 20 of use waiting, can’t do enough damage to get the credit then wait 5-10 min and rinse and repeat. Give everyone who hit the NPC credit
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Blake Oppenheimer
(@blakenstine) reported
@Asilemx @waximo @playnewworld I tried this but then it gives a different EAC error
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deezy
(@deezyydrr) reported
@playnewworld please fix this bug where I can’t play after the steam update. I just want to play your ******* game.
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Firefly
(@twp156_) reported
@Slushpuppy_TV @AnthonyKongphan @playnewworld Today there was 3 total and an invasion on the server (im on the same server) and one caused a server crash and rescheduled for the top of the next hour. All 3 were within 2 hour start times.
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NSG_NaPPy
(@NSG_NaPPy) reported
@nekrosnana @Steam @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.
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NSG_NaPPy
(@NSG_NaPPy) reported
@dmjiggy @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.
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Cozaa 🌹
(@GZ_Cozaa) reported
@perznOCE @playnewworld well im waiting for customer service live chat :D
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Lord Hermoso
(@LordHermoso) reported
@Cryptoohhhhh @playnewworld Same issue here, please let me know if there is any answer :c
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justin *******
(@Justin_pollock2) reported
@UndignifiedSage @playnewworld Do this at your own risk, people are getting more problems after doing this
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Thecandyman88
(@Thecandyman881) reported
@playnewworld @M0MFHVG5q4tvoJu Hey is the team aware of the game launch issues that just popped up with the steam update?
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S.C.Scott
(@S_OneScott) reported
@playnewworld New maintenence to fix Unrecoverable error and an error surrounding a .dll file.
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DrZadam | Ghost |
(@zadam_dr) reported
@playnewworld @SerMedieval We are getting a error that we must be logged into steam to play the game.
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kaze
(@iemkaze) reported
@playnewworld @SerMedieval New issue: it says we must be signed in to play after the new steam update. Doesn’t let a bunch of players load the game.
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kieran
(@STARLlKE) reported
@playnewworld @Steam steam update won't let new world run because eac is flagging steam as a cheat and new world is not detecting that steam is running please fix this lol!!
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Marcel A. Niemans
(@TSVStriFe) reported
@playnewworld is there an issue with Easy AntiCheat? My friend cannot seem to start the game. He gets the message: unrecoverable error steam must be running to play this game, while steam is running. Also he gets this error: Untrusted system file %path to steam% steamclient64.dll
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605
(@Hard2Pipe) reported
@playnewworld game doesnt launch EAC error after steam update
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Kanashimi no kyōkai
(@zellarc74) reported
@playnewworld there's a problem where a lot of players over at Alakapuri can't login due to an error where it says we're not logged in to steam? Any fix on this? We have a war coming up in less than 2 hours
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RottenAppleNY
(@Rotten_AppleNY) reported
@playnewworld can't log into game after steam update, constant error messages #NewWorldMMO #NewWorld
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Cozaa 🌹
(@GZ_Cozaa) reported
@perznOCE @playnewworld yep connection error, ima try verify files
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Anchor
(@xAnchor_) reported
***DO NOT UPDATE STEAM*** Easy Anti-Cheat has made YET ANOTHER error! If you update your steam, then games such as @PlayApex and @playnewworld will give an error: "Untrusted System File: C:\ProgramFiles(x86)\steam\steamclient64.dll" This is a normal @Steam file
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Alan Dice
(@dice90) reported
@mcmaster @playnewworld I thought it did for me too... until I tried to join the server. :( That gave me a new error. Troubleshooting continues.
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Stay Awake Games
(@StayAwakeGames) reported
@playnewworld Is there a support Twitter? Waiting for an announcement about the “Steam is required to play” bug. People are deleting easy anti cheat certificates trying to find answers and it’s giving them more problems.
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Ed
(@Mamagrainn) reported
@astrophiliacxx @playnewworld @SerMedieval Apparently it’s on eac side that same issue
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Colt Saenz
(@saenz_colton) reported
@playnewworld hey, people cant open the game. Might wanna call up easyanticheat and fix the issue
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Mitzi
(@mitzipana) reported
Anyone else getting a “untrusted” error on @playnewworld after latest Steam update?
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Summer Enthusiast
(@mjhpx) reported
@playnewworld you've got a major outage on your hands -- everyone's client is telling them that steam must be running to play for the last ~30m
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Frank
(@TheRetselm) reported
@creativem0dz @playnewworld same issue
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ShootingstarTM
(@StarfromDiscord) reported
@mitzipana @playnewworld It's an issue with any game that runs easy anti cheat after the update
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DLove
(@DevinLo57686980) reported
@Steam and @playnewworld There is an issue with EAC. Please fit it. Currently getting Untrusted system file steamclient64.doll.