New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/29/2025 03:50

October 29: Problems at New World

New World is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • NamLinh02 NamLinh (@NamLinh02) reported

    @playnewworld Pls fix and give me my gold on market place . I sold item but dont get coin @playnewworld

  • nexxus_tiral FatWhoRanZone (@nexxus_tiral) reported

    @playnewworld QUIT IT TILL THEY FIX IT!!!! gold dupe to easy!

  • Caesar_Ponte Beefy (@Caesar_Ponte) reported

    @SilvaMandy1 @Its_Bogz @playnewworld ?!?! Most of this bugs/problems been in the game for the last 2 years, they knew about them but they couldn’t give 2 shits to fix them, these ppl simping games are destroying the industry!!!

  • svmxlee Sam (@svmxlee) reported

    @playnewworld I am having issues with the server transfer function. It says I cannot transfer with active buy/sell orders on the trading post but I do not have any active orders available. Please help I just wanna transfer to play with my friends finally...

  • ClumsyEvans MrsClumsy (@ClumsyEvans) reported

    @playnewworld When did we start accepting that “the games new so you should expect issues”. There is no other product out there that you would buy new and be like “ah it’s new can’t expect it to be perfect”. Imagine buying a new car, the car works but horn randomly goes off. 1/2

  • Alexand33045503 Neyriks (@Alexand33045503) reported

    @playnewworld How about fix for berserk?(hatchet) working nonstop.

  • Officialwhilla Officialwhilla (@Officialwhilla) reported

    @playnewworld Please! Can you stop trying to stress solve the problems at game? I prefer that it takes 1-2 weeks and it is done properly than that you solve something, and that something new comes! And can you please start taking responsibility!

  • Geordann1 Geordann Laguette (@Geordann1) reported

    @TracyKellum1 @playnewworld This is because you sold something during the trading post bug. This doesn’t give you your gold and locks you in until they fix it.

  • micahsmith MIQQA🏴‍☠️⚾ (@micahsmith) reported

    @playnewworld more eyes = quicker fix?

  • StillJustBarra バリ (@StillJustBarra) reported

    @eveworlds @playnewworld What did I lose? I can wait which is why I think they should take it down and fix it properly I'm not crying, I'm stating an opinion on what I believe needs to be done Yes and breaking more things in the process with each update No, that would be cry babies like you

  • GorogThe TheGorog (@GorogThe) reported

    @Spongylul @playnewworld I got the same error but didn't loose my house. What that message was supposed to say is that you got 2.000 coins compensation, as the house buying UI showed you paying 50% less taxes, which was not actually the case.

  • Officialwhilla Officialwhilla (@Officialwhilla) reported

    @playnewworld Please! Can you stop trying to stress solve the problems at game? I prefer that it takes 1-2 weeks and it is done properly than that you solve something, and that something new comes! And can you please start taking responsibility!

  • PhreshGoon_ PhreshGoon (@PhreshGoon_) reported

    @Beebish @playnewworld @The_Blaziken What are u even talking about. Your upset at the social media team..they don't fix the game and they have addressed issues. Yall are the reason most developers don't communicate or post anything

  • Surami_JM Surami (@Surami_JM) reported

    @aypazgames @Psyf3 @playnewworld When you create new bugs with each new patch. The problem is the game code. They have bad coding practices. I'm sure that his code have 0% coverage.

  • BobbyBong8 Bobby Bong (@BobbyBong8) reported

    @playnewworld Chartrans still not working. ( You cannot have active Trading Post…… )

  • KathleenBars Katybars (@KathleenBars) reported

    @playnewworld Ask Alexa to fix your system so that my boyfriend who pre ordered the game in jan of 2020 can play with me cos he's not been able to log in cos it auto bans him since the open beta, fix your coding!

  • schlopack1 Robin Engholm (@schlopack1) reported

    @playnewworld Time to shut down the servers again and fix the problems with the weapons? alot of abilitys are not even doing damage now, its like they dont hit....

  • SamWitts2 Mysticalmaid (@SamWitts2) reported

    @W1ckedS1 @playnewworld Your server perhaps, my own server has many wars between 3 factions and no issues gathering enough combatants, so many that people are constantly pissed that they can't join. We frequently have pvp faction runs of several groups at once (could do with a bigger group feature tbh)

  • PolskiLotnik Maciek (@PolskiLotnik) reported

    @ChronicGamgi @zubita7 @playnewworld Same problem, when will you fix it ?

  • AstrorzYT Astro (@AstrorzYT) reported

    @playnewworld plz fix your ******* game just lost my genesis orb Becs I couldn’t kill the last boss buggy as ****

  • Kitana_Kombat ☆🦖🦕★Darth Kitana☆🦖🦕★ (@Kitana_Kombat) reported

    @playnewworld While we are at it can we fix the lag and in-game freezing when decorating houses . It's so annoying.

  • Erik97136614 Erik (@Erik97136614) reported

    @playnewworld still the same problem with business and server transfer

  • read_flint flint read Dry wit only because I ran out of spit. (@read_flint) reported

    @playnewworld It only took them a month to completely break a perfectly playable game shop not working properly ejects me at random and the smelting and crafting is also broken I think I am done with this broken game. What a waste of money.

  • raving_chaos RavingChaos (@raving_chaos) reported

    @playnewworld And transfers are still not working...

  • 5chmorgus Schmorgus (@5chmorgus) reported

    @LD_Pleiadeez @playnewworld @primegaming I've had zero issues. Just saying.

  • ByanAyan MansourAyan (@ByanAyan) reported

    @playnewworld so after 12 hours of farming iron, leather and green wood, I went to craft Iron round shields but i lost all materials and crafting fees gain 0 xp on weaponsmithing. I wonder if you realize that since you release this game you never fix anything without breaking something else.

  • AndreasRooth Andreas Rooth (@AndreasRooth) reported

    @playnewworld I try to log in now when the servers are up, but I keep crashing when in loading screen. Anyone with a fix or tip on what to do?

  • ByanAyan MansourAyan (@ByanAyan) reported

    @playnewworld you tweet as professionals "we honor our words" but you aren't, you separated groups during first server transfer attempt, and now you separated larger groups, you posted that this your top priority issue, but still not fixing it for more than 2 weeks.

  • Zuko_exe Zuko (@Zuko_exe) reported

    @RealClassicWoW @playnewworld @The_Blaziken Probably for 2 reasons: 1. Play testers cost, they would have to be paid, whereas players don’t cost them. 2. Play testing doesn’t always work, something will always appear when it goes live not matter the time tested, this happens very often especially for live service games.

  • Knucklsi CozminFatul (@Knucklsi) reported

    @playnewworld Every week that goes by with an new update, the game is more broken. Somebody there is doing a pretty bad job