Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Xavier San Sebastián
(@xsanse) reported
@playnewworld after more than 3 hours of queue and finally position 140, queue error and now more than 2000. Really? Please improve your queue system. You know that is possible with queues ids, I've seen in a lot of apps that has to handle with large queues. Thank you so much!
-
kiggle
(@kigel_) reported
@TwitchLozza361 @playnewworld that's the least of the problems
-
DDGEazy
(@DDGEazy) reported
Had to DC to relocate my router, was getting some bad lag... Now we wait and wait for server Queues..... @playnewworld
-
MeikelKay
(@MeikelKay) reported
My @playnewworld Day 1 experience: Get online at 8 AM into a 2500 ppl queue. Get to play at 11 AM, have a disconnect at 11:30 AM, then sit in various queues for the next half a day. I just got kicked out of position 140 and am now back in position 1500. Tomorrow is another day!
-
Ignacio Moreira
(@SnipiHaze) reported
@playnewworld My game has crashed twice now close to Fisherman's Bend and I've been put in 2k+ queue twice, any way to reserve a spot for a few minutes after a crash? :(
-
Me
(@TitanAmongstMen) reported
@playnewworld so i show up at 8amest for USeast server join que at 100 when i get to 1 connection issue. fine whatever **** happens. rejoin to a 12k que which i spent over 7hrs in only to have another connection issue at around 100 position now im stuck in a 22k que!!!!! pls help
-
CoffecakeD
(@DCoffecake) reported
@playnewworld was 14326 in queue at 14:29, got error around 16:30, now back to 14673 in queue at 17:00. Guess i'll wait :D
-
Rhia 🌙✨
(@rhipossessed) reported
@playnewworld Unlike many, I have had a great experience with both Beta and Launch. No errors/exceptions at all. I was 256 in queue at 9am EST and 634 in queue when I came back to log in at 4:30pm. It's worth waiting for. The game is solid, beautiful and enjoyable for me. 👍
-
Sam
(@samzTv_) reported
Still not managed to play @playnewworld and it’s been all day meh when are they gonna fix the ques and servers 👀
-
Juran Huang
(@JuranHuang) reported
@playnewworld "sOMe" players are experiencing "lEnGThy" queue times and we are working "HaRd" on a "fEW" things to help address these issues. you guys seem calm while me sitting infront of my screen for 5 hours since this damn morning. Great!
-
Gort Weneedunow
(@Smaktakular) reported
Someone get #JeffBezos on the line. He can launch a penis rocket at the problem! #PlayNewWorld
-
Joey
(@Bigdallday16743) reported
@playnewworld soooo y’all gonna do something about these queues? Been in line for 6 hours only to get a server error and thrown back to the back of the line. This is ridiculous
-
Primal
(@matthewmooretx) reported
@playnewworld I hope you guys figure this out quick. Just waited an hour in the que only to get an error and kicked to the back of the line
-
Ryan Buck
(@Ryan_Buck64) reported
@playnewworld Has anyone said anything about possibly coming up with a command to reset the UI, have so many issues with the unlocking banner sticking to the top of the screen, cant see the other costumes because that bugged out too
-
Sotos Tasiopoulos
(@SotosTasiopoulo) reported
@ShowNwo @playnewworld Thanks to steam that refund the game before the release after 50 hours played at beta...Game is so bad until now...Maybe in future when u fix some things if u do!GL
-
ْ
(@donut_band) reported
@playnewworld i’ve been waiting in queue since EU launch and every time i get close to getting in i get a connection error and it throws me back to the end of the queue.. its really unfair
-
MysticRaven
(@MysticRaven_) reported
@playnewworld just waited in an 800+ mutli hr queue to get back in after eu restart and just got the connection error and im now in that same queue but 1310+ i've given all these error my positivity in the fact you are aware and fixing but at this point it takes the piss 2k server limit rly
-
Gort Weneedunow
(@Smaktakular) reported
@g_mackin_ @HoldsworthPeter @playnewworld Not really. All the servers are filling up cause people are doing just that so the problem just migrates with them.
-
David Castro
(@David_lCastro) reported
@high_vont @playnewworld All MMOs have problems at launch. At least they are working to fix things up.
-
Cim Taurus
(@CimTaurus) reported
@playnewworld Whats up with server queues that last hours? From a company that literally runs a cloud service you would think you could accommodate more players for launch day than what we are seeing. I understand a queue but HOURS???
-
Orlando Melendez
(@token_collecter) reported
@playnewworld Every server wait times are way too excessive. You guys had plenty of time to work this issue out on the beta. Smh what a rediculous launch.
-
moe
(@heartbr3ak2) reported
@playnewworld I was position 50, the game says login failed and now im 1371 in queue... I was already waiting 2 hours and now I have to wait another 3...
-
Vanityh †
(@Vanityh666) reported
@playnewworld Please, any news about the problems on Spain servers? thanks
-
Nedstark
(@Nedstar10885792) reported
@playnewworld Twice I am in fifth grade to enter and it gives me a connection error, but what is this?
-
HIGHBALL
(@Highball_Stream) reported
@playnewworld The main issue I see with limiting people to a single server is, anyone who is a big time streamer, if/when they join said server, the queue times are going to jump up every time. Most of the streaming platforms have selected a "home" but with them comes thousands of supporters.
-
DistroCyberTrait
(@DistroCyberTrt) reported
@MagicRacoon1 @playnewworld Send a dm to me on Instagram for support I’ll help fix that immediately
-
Carlos Gallego
(@Vayruss) reported
@playnewworld It seems that the month you took after the closed beta in order ti fix this kind of problems was in reality to induce a bigger hype and try to sell more games. This is the kind of message you are sending to the community.
-
Slim Donuts
(@ParkProAUS) reported
@playnewworld Just wanted to say servers have been perfect here in NZ, picked a lower pop server and had very short queue last night and no lag at all. Stoke to finally play the full release and not have character wiped!
-
MichaelvD
(@_MichaelvD) reported
@playnewworld Fast travelling is broken for me
-
Scotty j tell
(@scottytellgie) reported
@playnewworld 429224 Playing 404759 WATING to PLAY in que guys please fix this your wasting our time and some one should pay for it!!!