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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Clutchmeister 🥃
(@ClutchmeisterTV) reported
"These queues are abysmal wtf trash game" @playnewworld alleviates the issues "no queue? Lmao dead game" They just can't win. #NewWorldMMO
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David Savill
(@dsavillian) reported
@Duck5 @CampbellKingdom @playnewworld Yeah. It’s because we had this exact question and the Twitter thread suggested it wouldn’t be a problem.
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Vittorio Barbero
(@VittorioBarbe10) reported
@playnewworld Not yet authorized to begin login flow, what is this new error? it is disgusting the amount of problems one encounters trying to play new world. I have 18 hours of gameplay and probably spent 10 hours on the menus,i am very disappointed with you amazon.
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The Stolls
(@The_Stolls) reported
@Asmongold @playnewworld im just glad @Asmongold made a tweet. maybe something will change now because of his community. Im living overseas because of the service. why ******** would i play on US when i was promised i could play on EU with low-ping and transfer to US in the future. Trash company.
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David Hollingsworth
(@DavidrHolly) reported
@baardvrouw @playnewworld Look, I get it, and if they had said from the start "US to EU is not possible" no one would have done it. But they didn't, and that's the problem. The forums are just full of people in this situation, and it sucks for them.
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Bloodfallzz
(@Bloodfallzz) reported
@playnewworld Has anyone else been experiencing this glitch? It still allows me to use my abilities etc. which isn't the case when you're truly encumbered. I can't use the last 150lbs of my weight cap which is a big issue. #NewWorldMMO
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The Stolls
(@The_Stolls) reported
@playnewworld Backhanded and garbage company for not providing players region transfer. I guess **** the service members overseas playing your game.
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Sjakkalen
(@Knitrelyd) reported
@playnewworld You need to fix region swap , that was promised on twitter in the worst launch of an mmo ever. Not comming back if we cant switch region because you promised and ****** up. What a joke
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Clock Tower
(@Wiea38124938) reported
@playnewworld Your automatic ban system is completely broken and reports can easily be abused. I sing Disney songs in the town square and I get flagged for "Abusive Behavior"? It wasn't even a villain song, come on!
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David Hollingsworth
(@DavidrHolly) reported
@Thawizzard1 @andin1337 @playnewworld Did you just gloss over the issue completely. It's not about being entitled, it's about people making decisions on false information. People were told they could transfer cross region. Now they can't. Pay attention.
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Haddred
(@Haddred) reported
@RottenJF @playnewworld We are no longer fishing buddies. She pulled aggro on a wolf and then ripped the powercable out of my laptop. By the time the lag resolved I was dead. It's a good thing she's cute.
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Goatforce
(@SirGoatforce) reported
Is gem weapon damage scaling broken in @playnewworld ? I've just put an Amber in my weapon & respeced to Focus & there appears to be no damage buff at all. If anyone knows about this stuff, can you let me know #Newworld
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KriticPanda
(@KriticPanda) reported
@playnewworld You are all being babies. Stupid babies even, so the reason they closed full servers were to prevent queues. If they did what you idiots wanted, the problem would be back with giant queues. Stop crying and buhu, just get your friends to join a mutually join able server
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Phantasm
(@Ph4nt4zm) reported
@playnewworld After seeing problems with queues my friends rerolled and have chosen a different faction on the new server. Now after transferring to join them I'm gonna be locked out of my guildmates on a new server. The FACTION CHANGE is MANDATORY to be included with transfer!
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Crob🌹
(@The_Crobfather) reported
I currently can't play the game. I can't interact with anything at all. Tried requeuing character and restarting game but still not working. Is this a known bug? @playnewworld
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NoT ToDaY
(@WinOrGoHome7) reported
@playnewworld please increase server capacity a little more, we appreciate server transfers, but i see a problem with that, many ppl play in different servers because they cant join their friends, and now they won't be able to join them because their server is considerated "full"
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SetTopVox
(@SetTopVox) reported
@Asmongold @playnewworld I mean... Wouldn't that just cause the same overpop issues from launch??
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kekhtar thotfail
(@kekhtar) reported
@1212_memo @playnewworld best bet would be use vpn and play on us east, still gonna experience some lag tho.. probably around 180-250 ping
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David Hollingsworth
(@DavidrHolly) reported
@baardvrouw @playnewworld I can't keep saying the same thing. It's not about "the servers are full" - it's about people having the rug pulled. People made a decision to move or pick a server without "full servers" being a feature. It's really simple. The region transfer change is the bigger issue anyway
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The New World Compendium | A New World MMO Podcast
(@NWCompendium) reported
@playnewworld A better solution would've been figuring out server capacity/load balance problems and then allowing people to transfer *anywhere* once the queue times aren't several hours long. As it stands, this does not solve a lot of the problems it was supposed to solve.🙃
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Scrubm
(@ScrubmTTV) reported
@playnewworld Can you guys fix the crazy lag in wars since your cannon patch? Can you guys fix that half of my lvl 60s can't get past 25k faction points to buy the faction vendor that you made super overpowered for no reason please?
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LamaType
(@LamaType) reported
Position in Login Queue: 501 ...... @playnewworld
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Virdana
(@Virdana5) reported
@playnewworld @playnewworld On the server Murias we can not pay town upkeeps. The notification says "x hours", but the desk says "5 days". Can you please fix this, so our towns don't all get downgraded for a bug?
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Michael Isaacs
(@GameDesignGeek) reported
@playnewworld In the middle of taking on the Biggest Faction on my server with my Company, get Mass Reported, and instant banned! Your report system is ******. Paid for this game, so many bugs and issues with the servers, and more bugs in the game and now this... Fix your ****
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Josh Marc
(@Vahas25) reported
@playnewworld All the people hating below here it's unbelievable, the statements that get linked can be taken in multiple ways and how is it a problem to change to a completely new server with your friends as well?. God damn man
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Frostgrip
(@Frostgrip) reported
@Paradox_EP @playnewworld Lied?? Wtf would you want to go on a full server?? To enter another queue but on a diff server? Free server transfer, is meant to help you find a server suited for you, and who you want to play with, you can all go, its free 4 everyone so I dont see any issues with this ..
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Volvik
(@VolvikTV) reported
@playnewworld still having issues and no reply from the team. :(
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mandar
(@GeraltOfRivia53) reported
@P4wnyhof @playnewworld I'll start playing it once the GPU bricking issue is resolved.
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AKMcBride
(@AKMcBrideTV) reported
@TCaptainX_ @playnewworld Idk why you’re having so many issues launching New World :( Wish you could experience it like the rest of us gamers <3
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Dan Hernon
(@StonerL0ve) reported
@kates_baked @BlackroseNero @playnewworld Damn, didn't take you long to somehow make it about "Men are the problem". Well there goes any kind of credibility you feigned to have. Good job, you played yourself.