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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Good Wolf Sessions
(@MisterGoodWolf) reported
@playnewworld can we fix the voip too? We can’t hear each other talk. It only worked one night for me so far and it was awesome, please fix it.
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Mike Biddle
(@bdiddle21) reported
@playnewworld Ive been kicked 3 times in a ******* row from waiting in your queue, all the way to the ******* end of the que i get kicked its not from my end so fix your ****
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Ghost Nurf 👻
(@MyNameIsNurf) reported
@SoldierOnGamin1 @SNTRPresents @playnewworld Move servers. Literally no reason to play on a full server right now with free server transfers coming. They added a ton of new low pop servers. I’ve played all weekend. Instant login. No queues.
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Rockmom85
(@rockmom85) reported
@AmazonAzure @playnewworld Lmao, I got no issues with my eyelashes bb
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Michael Gill
(@Michael_Gill09) reported
@playnewworld This is the equivalent of having an aneurism, and putting a plaster on your finger to fix it.
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Michael Gill
(@Michael_Gill09) reported
@playnewworld I log in 2-3 hours before I finish work. Yet I can’t guarantee I won’t be busy by the time I actually get in the game. So I set up an auto clicker app. I see plenty of afk players which I suspect have a very similar story. I dont blame any of them for the server problems. At all!
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Eris Ravyn
(@ErisRavyn) reported
@Kheldor92 @WhoaFlyingChair @playnewworld Less to do with internet and more to do with pc. I meet all the initial requirements to play the game. The increase has meant my pc is no longer able to keep up. I could play it fine before with a little lag, now it's just unplayable
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Hørdii
(@Hordiix) reported
@playnewworld hey if you could fix the lag in amarine so people could actually play your game that would be great thanks
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Dan
(@BoxPressRadio) reported
As much as I like to be generous with launch windows for games, I'm getting a bit annoyed with the queue times. My server currently has a queue of 800ish players, but the average queue time is 4+ hours. Amazon owns server farms, this shouldn't be an issue honestly. @playnewworld
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Doctouhy
(@doctouhy) reported
@playnewworld you guys have a real bad gold farming issue arising on the US servers. Huge spike in chat spamming for selling gold.
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Supergingerbro
(@SuperGingerBro) reported
@playnewworld Having my game crash and then being stuck in another hour+ long que really chaps my *** after just getting out of a que. I like many others love this game. But that is ridiculous, knowing characters stay in the world if they are out in combat for a certain time, which I was.
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Oxogaming
(@oxogamingttv) reported
@playnewworld why not go to work on fixing the login issues, increasing the server caps and actually allowing people who purchased the game to play!
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TSWL Hispano
(@cuberd41) reported
@playnewworld It's very easy for you to come say oh we noticed you did not spent your money on a product that has been delivered so poorly. You have done several betas before the release you could have prevented all these Issues
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IronLionHD®
(@IronLionHD1) reported
@NWCompendium @playnewworld The problem is, you act like they haven't thought of it.
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Wet Floor
(@binigo_oh) reported
@playnewworld I can’t even get into queue, Kay Pacha is a locked server but I’m stuck in “Starter area queue” how do I fix?
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Kevan Best
(@BestKevan) reported
@playnewworld Fix your server's then? Roll out server transfers then? You twits created this problem. Lucky for you the long *** queue's counted against steams refund window isn't it?
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ggghhh
(@purkwe) reported
@playnewworld **** THE QUES FIX THE CONTRAST AND BRIGHTNESS SHITS TOO BRIGHT
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Ali A
(@eNvy_NZ) reported
Anyone else have this issue? After fast travelling: 1. My auto-run has stopped working 2. Banner in the top right corner "abandoning event" is persistent. 3. The quest dialogue @playnewworld
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Justin Atkins
(@Jatkinss27) reported
@playnewworld My character has been stuck in position (1) in queue for hours. Level 22 logged off in Windsward and is trying to que me into a starting Zone, stuck at position 1 not moving. Please fix this, it's a massive problem tons of people are posting about it with no answers.
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Blochtheguy
(@Blochtheguy) reported
@playnewworld Servers are dying, hard. Muspelheim super laggy, basically unplayable. The monters are doing their hits 1 second before their animations, which makes it insanely hard to dodge or block. Happend now in BOTH the first two dungeons. Please fix, sad to lose an orb :(
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SAVAG3-GAM1NG
(@Savag3Gam1ng) reported
@playnewworld I waited 3 hours to get into the game play for maybe 2 to freeze up and wait another 4-5 hours in a Que this is getting ridiculous. That’s a whole day wasted. Only way to get in at a reasonble time is in the early morning hours and hope you have zero issues with the game.
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Alex Kalogeropoulos
(@AkalStation) reported
@playnewworld This is beyond stupid. Dedicate your dev resources to fix your paltry 2000 server cap - NOT spending development effort on trying to eliminate a symptom of the larger problem. You won’t have people trying to avoid getting AFK kicked if they don’t have to sit in an 8 hour queue.
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[BlaZe] BlamsGams
(@BlaZeGAMING1337) reported
@playnewworld we dont want this we just want fix for the long que no a fix for afk
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Gath
(@gathoderiz) reported
@playnewworld afk guys is cool but can you fix the lags issues in expeditions ? The depth is impossible to do because the animations play 2 second after the attack land Imagine being lvl 55+ and not being able to clear a level 40 main quest / dungeon because of that Can you fix it please <3
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Zach
(@irondragon27) reported
@playnewworld do you know what’s going on with twitch streamer spotlight and why it’s not working?
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Tyler 🌙
(@susboytyler) reported
@playnewworld please fix your water its so cancer to walk through :(((
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Austin (Twitch Affiliate)
(@Deuces56) reported
@playnewworld are y'all working on fixing the issue where the game bricks GPU's? I want to get the game but I'm hesitant from what I've seen happen to GPU'S
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Balanciz
(@Balanciz) reported
@playnewworld Any news about several ppl experiencing lag detected errors super often and just queuing playing for 10 min - 1 hour then instant lag detected kick in to queue
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Seth Roy
(@sethr89s) reported
@playnewworld This game is straight garbage. You crash in the game and cant get back in because of a 6+ hour wait time to get in. **** this game, delete uninstall remove. Garbage
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Nick
(@BigForNothin) reported
@playnewworld Can you fix the dungeons instead? Podesta server dungeons are bugged again, for the second day in a row