New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/18/2024 20:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • wizard_george TheWizardGeorge (@wizard_george) reported

    @playnewworld Come on. At least fix the game first before you start throwing out more MTX. I basically got to 60 and uninstalled, just like all my other friends(most of which didn't even make it to 60).

  • Tsiki_WoW Christian Chua (@Tsiki_WoW) reported

    @briandawson92 @xFerj_ @playnewworld But then they could tell their colleagues to fix it first.

  • DavidCristTX David Crist (@DavidCristTX) reported

    @playnewworld New worlds has lost almost 800k players. I know I won't be playing again until they fix the game.

  • xFerj_ xFerj (@xFerj_) reported

    @playnewworld How about you fix your broken game first

  • msbubbles0428 Andrea Handley (@msbubbles0428) reported

    @playnewworld Since last update I have all sort's of bugs, lag being one that I never had before, quest's not showing up on the map although they are pinned.

  • zenzupie zenzupie (@zenzupie) reported

    @playnewworld whats the point in this when theres no players left from all the IN-GAME ISSUES!?!

  • DareDeft Otho (@DareDeft) reported

    @playnewworld your game is the only game on my PC that’s on Low everything and still finds some way to lag and crash during everything. Is there a refund option? I can run Skyrim on Very high everything but not NW?

  • ImBobHiBob Hi Bob ⚡🧙‍♂️ (@ImBobHiBob) reported

    @playnewworld FIX YOUR DAMN GAME

  • radaway Jensen 🦇 (@radaway) reported

    @playnewworld No. Fix the game.

  • m0dangles Modangles_ (@m0dangles) reported

    @playnewworld You wonder why the player base has fell off. Just fix your game.

  • Revolter_1 Revolter (@Revolter_1) reported

    @playnewworld fix wars

  • m0dangles Modangles_ (@m0dangles) reported

    @playnewworld fix your game. You wonder why the player base has fell off.

  • The_SkerMan The Skerman (@The_SkerMan) reported

    @wizard_george @playnewworld Problem solved

  • MooSmilez Kenneth James (@MooSmilez) reported

    @playnewworld I know the art teams aren't fixing bugs but more monetization even as skins while terrible issues still exist rings a bit hollow.

  • halyslima Halys 🛡 (@halyslima) reported

    @playnewworld And the commercial warehouse (market place) is still full of bugs, 3 maintenances and I still can't know what I sold, because every item offered for sale appears as it already had all sold. You are not fix to get a column of data solved...

  • ghostrat881 ghostrat_wow (@ghostrat881) reported

    @playnewworld Fix your ******* game before throwing skins to the com

  • BristolSteve4 Bristol Steve (@BristolSteve4) reported

    @ExileAryui @playnewworld I only played since the open beta, and nothing really changed from that. What was different in the closed beta and alpha? I have a decently geared pve char at 60 and I'm now not sure now what to do. The storage logistics is broken. Azoth for travelling is broken. Orbs are broken.

  • sephira1990 Sephira (@sephira1990) reported

    @playnewworld ******* suckers, fix the sieges!

  • carlwatkins Capt'n Carl 🏴‍☠️ (@carlwatkins) reported

    @playnewworld Sorry, I stopped playing last month because I was only interested in crafting and selling. The economy breaking bugs have made it pointless for me to play. If you fix it I might consider coming back, but the game is currently an awful experience for people like me.

  • mutationrise 🌌 titan (@mutationrise) reported

    @xFerj_ @playnewworld what's broken ?

  • Suboptimal_GG SuboptimalNinja (@Suboptimal_GG) reported

    @playnewworld How many skins do I need to buy before you fix your luck system?

  • barnesy17 Tim Barnes (@barnesy17) reported

    @playnewworld How about you fix your broken game

  • briandawson92 Brian Dawson (@briandawson92) reported

    @xFerj_ @playnewworld The people who create cosmetics aren’t the people who fix bugs. Lawd

  • Torx_Gaming 🌴⚽🌱❎ 🌊🅰〽️🎐🎵🌊 (@Torx_Gaming) reported

    @playnewworld Fix your game. I will never spend 1€ on your game AGS

  • Oshzak Oshzak (@Oshzak) reported

    @playnewworld Outpost spawn camping. Please figure out how to not let it happen. It's not fun sitting in the spawn menu until it's over. Perhaps fix the matching. Whatever helps the situation. Thank you.

  • Talanar1 Talanar (@Talanar1) reported

    @playnewworld "Fixed an issue where players were not able to fill Buy Orders from local Storage Sheds" yay. Finally. Not a big thing, but annoying as F. Sad about changes in elemental animals though :( They were not so common or profitable at all.

  • zartath Daniel Leon (@zartath) reported

    @soulseared @playnewworld You require so many mats from low levels to make higher tier say from iron to steel then to starmetal etc. it’s a hard grind, I get it, but it needs more tweaking. Also WHY have you not fixed the crafting bug STOPPING people from crafting? So many reports yet NO update on a fix??

  • BillyBigTweet BillyBigTweet (@BillyBigTweet) reported

    @playnewworld just got a glitch in OPR where I couldn't respawn and your BRILLIANT software detected me as AFK and brilliantly banned me for an hour. FIX YOUR F*****G GAME instead of putting TURKEYS IN IT (which you also effed up now it's just a gold farm for the few)

  • jmichael0213 Sllothh (@jmichael0213) reported

    @playnewworld I think different people handles the shop and the bugs, so " how about u fix the bugs " comment is kindaaaa........

  • kristoferneil1 PreemptiveFaceplant (@kristoferneil1) reported

    @playnewworld Still didn't fix the issue with projectiles going through or reflecting off enemies. Gj there. You stealth added a giant turkey world boss. Oh! Did you forget to mention that in your notes or was it accidently put in?