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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
Sign in | |
 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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nice
(@papyrer) reported
@playnewworld Can we get some info on why all EU login servers just disappeared from the game? Got booted after 4 hours in the queue
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Derrick
(@Delayed_Pause) reported
@playnewworld Time to play New World? Pfffft, good luck with that. I haven't been able to get in at all and now the servers have crashed. You would have thought that given all of the mmo launch day issues, Amazon and their billions would have created a massive infrastructure to cope.
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Alexandre Machado
(@alexvski27) reported
@playnewworld Eu central servers are unavailable for some players please do not avoid this issue. Thx in advance.
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Mattias Molin¹³³⁷
(@Mrmmolin) reported
@WildernessYtb @playnewworld @ochapeieiro Same for me. Was in the queue, got thrown out and does not even get the EU world servers to be displayed. Same error message. Character name: Lisken Wenerius
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Ichigo2513
(@Ichigo2513Uk) reported
@playnewworld @Osxgeekgirl OH look EU again on the server issues... note this happened in Betas too it was only EU affected
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oliver vinberg
(@OVinberg) reported
@playnewworld is the eu login servers down?
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fejkyu
(@Svoovi_) reported
@JamesPeters98 @playnewworld They probably closed the login servers
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LT-RaPaCe
(@LtRapace) reported
@playnewworld hey servers down i got disconnected after 6 hours of waiting i just play 1h ....
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UmutINN
(@umutiinn) reported
@playnewworld eu login servers down, any update ? ?
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PreChass
(@PreChass) reported
@playnewworld EU Login servers are down
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Ferionic
(@Ferionic1) reported
@Osxgeekgirl @playnewworld Your character not gone just it can't reload it. atm i only getting connection errors and nothing i can do even join
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Finegorko
(@Finegorko) reported
@playnewworld hello i have problems with connection to your server, character name Finegorko, my character evaporated, can u help please
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GuyNoodle
(@twitchguynoodle) reported
@playnewworld Can you ship out some extra tweets keeping us posted regarding the login issues?
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Michał Ż███████
(@zck555) reported
@Patientzockt @playnewworld Same here after crash on waiting in 16k+ ppl queue.
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Alex Nede
(@Alica11WTD) reported
@playnewworld EU servers ar down, good job, after 2 h waiting in queue and i was at 150, now servers ar down. time for a refund i guess, fix your damn servers
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RizzoG4mer
(@Rizowest) reported
@playnewworld erm is the servers down?
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Alexander Hamilton
(@VengefulMadness) reported
@playnewworld You have so much money that you could have made this experience so much better...but you ******* blew it. I not going to make a character on a server that I don't have my friends on. Fix the damn **** so we can all play.
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Eimantas Sutkus
(@EimantasSutkus) reported
@oneblueleaf1 @playnewworld Then the whole game will crash.. just need more servers
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Damien Marcov
(@DamienDmarco) reported
@playnewworld thanks for nothing!! amazing game ohh or no, 5 hours queue... later we got an mm_login server error.. no in no out? so awful
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Marzipanzer
(@FaSy33) reported
@playnewworld @Osxgeekgirl Logins are down, the servers are online, my friends are playing. U just can't login
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liam
(@clydefc123) reported
@JasePeel @EimantasSutkus @playnewworld I was earlier fine now nothing I was in a que of 766 people got me down 20 now it's not working
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SphinxenDK
(@Loui0988) reported
@playnewworld Got into the game after, I don't know how long of a queue :D And then the login servers throws a hissy fit....
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Fatboi
(@itsfatboi23) reported
@Pyfonz @playnewworld same issue
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Chad
(@LtdBtc1) reported
@BikiniBodhi @playnewworld I queued for 5 hours and the game had a bug where it wouldn’t load the floors texture, I tried to change graphic settings to fix it and the game crashed when I entered settings lol
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Saluchi
(@SalehSaluchi) reported
@playnewworld i keep getting this error on launch mm_authresult_ retry? was playing fine then logged out for abit and now this is all i get. and no wordls show up
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Waldemar Ładoń
(@HeosPL) reported
@playnewworld nothing is live, eu central servers down and a lot of us lost character
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MrWareing
(@MrWareing2016) reported
@playnewworld Mm authresult Http Error Response why ?
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Vladimir
(@vdmiro) reported
@playnewworld ingame issues "@mm@authresult_Http_Error_Response_Code" and can't play, no servers, just nothing is avaliable.
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Kayleigh Ralph
(@Kaybear91) reported
@MikeMcKie92 @playnewworld Same issue here too
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Fliens
(@s_fliens) reported
@playnewworld I keep getting this error: mm_authresult_Http_Error_Response_Code