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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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MightyBeast82
(@MBeast82) reported
@Afterhours101_ @playnewworld I have 1070 and playing on high setting with no issues what so ever, have a clean 67FPS at moments it jumps at 92, but never ever it goes below 67.20... So yeah 67FPS EASY, and I am happy with the game.... People have problems with all games, always something, WTF do they play on
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BriAnna Lorenzini
(@BriAnnaL1993) reported
@Rompelsteelakin @playnewworld Sounds like you didn't cap your frames. This was a problem when the closed Beta released
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Bricker
(@BadBricker) reported
@playnewworld Noticed that all the campfires around the settlements seem to be what's causing some lag. Could it reduce lag if the camp fires weren't running while not being used at the hundreds of camp sites around the settlements.
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Jesse (Shockzzy)
(@Shockzzy_) reported
@F_aBL3 @AjaxBlackjack @playnewworld Did you update your graphics drivers? Thatll fix your issues
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time138
(@time1382) reported
@TreaBeardGaming @playnewworld So I'm not the only one? I had no issues in actual gameplay, though. My ping was still low. I wondered why and if I was alone in that.
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Eric Barnett
(@Faucius) reported
@Namaslays @RocketBearLive @playnewworld When will games ever solve the clipping issues of armor lol
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Cyberpop Ronin
(@BrazilianUchiha) reported
@playnewworld Please fix Encroaching Corruption!! I'm stuck, no way around it and I can't progress!
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Aaron
(@Aariginal) reported
@OminaiE @SilkPennyGaming @playnewworld I got in without an issue, email came later
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Alex Senwasane
(@ASenwasane1992) reported
@playnewworld how soon will we be getting a fix for the syndicate advancement quest? Super annoying that I can't get the weapons for this reason... Other then that having a blast on the open beta
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steve
(@steve82890) reported
@playnewworld The game crashes when i login. Please help me :D
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Ignacio Gonzalez
(@Iggykrono) reported
@gueinevere @playnewworld Olympus is either down or at capacity, in whatever case it will not let you log in and provides various random errors when trying to connect.
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Joey Robinette
(@Robinette28) reported
@playnewworld Fix the quest Under the Same Stars, after you search the ancient coffee at Ursa nothing happens.
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Mohammad Barakat
(@MohBart) reported
@officialdamp_ @DefogoPlayOn @playnewworld As far as i heard, the count of players playing in closed beta was higher on SteamDB than now, so i dont think it is a number issue.
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Albert “Peeguu”
(@PeeguuTV) reported
This is whack! I’m getting better ping playing #NewWorldMMO on US West servers when I’m living in Taiwan as opposed to the Asian Pacific Servers. The game unplayable cuz I’m getting 175 and 250 ping on US & AP servers respectively. @playnewworld Please fix this already.
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GOODWAVE
(@GOODWAVE19) reported
@playnewworld will be Bug world or not? Make sure to fix the bug before it's released.
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Kat Ted
(@Katalanna1) reported
@RobbyRose69 @playnewworld same problem here
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Remy le Blanc
(@Remylb13) reported
@playnewworld The roll dodge not working bug is still here and really annoying, I imagine in busy servers with queue time even more!
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CodeEmergency
(@CodeEmergency) reported
@playnewworld hey folks any chance of fixing the known issue of the Company Message of the day not working right? #nwcreator
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Kaszixx
(@Kaszixx) reported
@playnewworld still loving the game despite the issues. You seriously need to give the sound people an award. The soundscape it great. Just fix those audio bugs that cropped up since closed beta.
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Ethan Price
(@Paradox_EP) reported
@playnewworld How are u gonna fix that in 2 weeks?? Also when is this build of the game from?
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Tormenta *****
(@fecal_tormenta) reported
@RobbyRose69 @playnewworld Same issue here. I'd like to record some content for some YT guides but I can't access the server. Has anyone fixed the problem? Thanks heaps!
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ⓒⓗⓐⓢⓔ
(@ElKickYourAss) reported
@playnewworld unfortunately you guys are still having gpu issues. My EVGA FTW 3 3090 ramped up while playing the game and my computer restarted. It's a shame, I would love to play it more. But I can't take the risk on my gpu.
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Steve N
(@stevenicholls) reported
@playnewworld @tomegatherion01 Is it still going to release this year? you have many issues including duplication bugs - very core problems.
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SpaceGal
(@_SpaceGal_) reported
@playnewworld is US East Down getting connection error
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Jered Deadlyshot
(@Deadlyshot16) reported
I really hope @playnewworld can fix the glitch with people having pvp always on while in a city. Just had a noob with a musket sit on top of the fence inside windsward shooting at all pvp flagged players outside.
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Pandy
(@jumpwithbunny) reported
@playnewworld most of my time playing new world beta was trying to get the same starting area as my friends so we can play together... #PlayNewWorld please fix this :-(
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E4TS
(@E4TS_) reported
@playnewworld I keep experiencing an issue where the dodge no longer works. The only way I've been able to fix it has been to exit to desktop or die then respawn. Both options aren't great.
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FinsonTinker
(@FinsonTinker) reported
@playnewworld there's a bug where the fallen soulwarden gets stuck while retreating please fix xoxo
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Eevee_WInters
(@eevee_winters) reported
Anyone else having issues getting into there @playnewworld server after waiting for the queue. #NewWorldMMO
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LVCKONE
(@lvckone) reported
I have played in pretty much every beta of @playnewworld and this is hands down the worse version of the game and I’m heart broken 😭 audio just completely cuts out, game is super laggy, shows 60fps but it’s more like 10fps. I hope they fix whatever is going on.