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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mehmet Canlı
(@Jig_sup) reported
@ShowNwo @playnewworld And still we are counting from 5830 to login
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zackarias
(@ar_kingen) reported
@playnewworld fix your servers
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BlueLynx
(@Zaknefian) reported
@Crumbzology @ShowNwo @playnewworld That's not the issue, there's plenty of servers that have 0 ques.
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Iskren Yordanov
(@Iskrents) reported
@playnewworld maybe stop retweeting stupid things and fix the queues. So far this is the best FFXIV advertisement i have ever seen
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Snido
(@Snido757) reported
@playnewworld There are currently servers that have 10x the player cap waiting in queue...How ridiculous is that. Lag I can handle, queues that make sense I can handle, but 10x the server cap...Embarrassing
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Skyeder
(@Skyeders) reported
@ShowNwo @playnewworld WTH!!!! Waiting like crazy to get in XD shouldn't they prepare this kind a problem?
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Symbiosome
(@symbiosome) reported
@playnewworld So after 45 minutes of wait I am now 8351. This may be a 7 hour login process, if the servers are not brought down. Horrible! Shameful. Unprofessional. I have seen most release days for the big MMOs since 1999 EQ. Companies just do not learn.
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jeorge h
(@asfddqqw) reported
@ShowNwo @playnewworld add more capacity guys. its impossible i got dced and still sitting in 1.5k queue and for 2 hours only 200 hundred was off. fix it guys asap
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Born 2 Game
(@xBillTheGamer) reported
@playnewworld The problem is that it’s still pre-purchase on Steam in the UK and the servers were supposed to be available at 7am
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Hussam
(@Husa3328Hussam) reported
@ShowNwo @playnewworld Fix ur stupid ******* servers waiting since 8 Am till now and couldn't join
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Lockon_Stratus84
(@LockonStratus84) reported
@playnewworld @playnewworld the drops are active I'm watching some of the streamers that have them enabled but nothing. twitch having issues?
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Rusken
(@RuskenTTV) reported
@playnewworld Any plans to increase server sizes soon? These queues are worse than classic wow's launch, at least that has a grace period if you crash or DC.
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Thirty
(@ThisIzThirty) reported
Been in que over an hour. I thought they were expanding the servers to fix this…. @playnewworld
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Po0Pi
(@volodiableCSGO) reported
@playnewworld 4H30 OF QUEUE THEN ERROR MESSAGE ! F U
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amoleka
(@amolek43) reported
@JayOfHarts @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Stay Home Save Lives
(@pwn4science) reported
After 7,5h in queue, position in queue is 7353, waiting time to login over 50h Thats not a a great customer experience, @playnewworld
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Nightmar35_
(@Nightmar35_) reported
@playnewworld Haven't found an answer yet on forums but is there a bug with the Twitch Drop Skins? I'm seeing some others having the issue of not being able to equip them as well. I did claim them in drops inventory so they should show but in-game they are locked.
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Mathias klarborg
(@Klarborg98) reported
@playnewworld Been in queue for 4+hours and when it's finally my turn I get an error telling me to requeue again :) Thanks
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smilie89
(@smilie8989) reported
@playnewworld 2k server cap is to low some servers have 25k in queue and most of the servers around 3-4k queue. You have resources to do it please fix it.
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I Bleed 🔶&🔷 🐊
(@Bstip76) reported
@ShowNwo @playnewworld Login ques are so slow
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Fireserpent7
(@Fireserpent71) reported
@playnewworld would love to if the largest web service host in the world failed to have enough servers and capacity lol
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zackarias
(@ar_kingen) reported
@playnewworld fix the eu servers first
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zackarias
(@ar_kingen) reported
@playnewworld fix your servers
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BlueLynx
(@Zaknefian) reported
@perfidonerd @ShowNwo @playnewworld Maybe if people spread out more onto other servers, this problem wouldn't persist. there's servers with almost 0 damn ques.
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EmbryonicLegend
(@EmbryonicLegend) reported
@PorygonTV @Dead6ixx @playnewworld If you really don’t see the problem buddy you really have no sense of class or common sense I hope you lose whatever follower base and sponsors you have Making jokes like you made are beyond classless there’s a special place in hell just for you
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Nixdix
(@nixdixgaming) reported
@playnewworld Queues are horrible, fix please
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Adam Tengler
(@AdamTuxTengler) reported
@Sacriel @playnewworld New World, old login queue problems ...
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rafael
(@_derafael) reported
@playnewworld Have a problem with SA Atlantis server? Only this one has a giant lineup, and it doesn't even have that many big streamers on it. Worlds with bigger streamers don't have a queue. 10k queue. Another thing; where is the animation of swimming?
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amoleka
(@amolek43) reported
@coinfurytv @playnewworld Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Stuntman Mix
(@Mix22250930) reported
@playnewworld is there some problem linking twitch to in game menu top right? Not showing me anymore.