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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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EastcoastScott
(@Eastcoast_Scott) reported
@TheShapeOG @almeidagu599 @playnewworld Not just gatherers, but the higher the pop, the greater the strain on the server and it is an exponential relationship. Which would mean more lag, among other issues.
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Kyle
(@Kyle16003243) reported
@playnewworld so i got fed up of the queue times and paid to get off the server to one of the new ones you put up.... nvm the fact i had to pay for a service that should of been free to over population... but the fact i played for 10mins total for the realm to go down.. wow
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Endagitaget
(@Endagitaget2) reported
@playnewworld Managed to get to level 15 before uninstalling this game. Not even in game issues that made me do this but the constant queue times. Made it a living hell
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Hoshor85
(@TriadforLife) reported
@playnewworld Just up the server capacity..... Your low server capacity cap is the problem lol
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Chris
(@Chynes101) reported
@dev_katyk @playnewworld You guys need to do fresh start servers- would legit bring a lot of people to game and re-invigorate long time players who got screwed by wealth inequality issues on day 1
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NGX
(@NGX96644442) reported
@playnewworld Fix the Lag and it is so frustrating also losing connection because of this 😩
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علي بن محمد.. #2030
(@megapansh) reported
@playnewworld hi could you try to solve crowded servers and fix lagging all time because of that .. for three days I’m struggling in “queue” menu and “lag detected”
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EastcoastScott
(@Eastcoast_Scott) reported
@keigg @almeidagu599 @playnewworld The issue with rasing the server cap is not only about availability of resources, it is also about lag, and if the servers can handle the traffic. A load increase is much greater adding 200 to 2200, than it is for adding 200 to 2000. It is not linear.
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SKYNYRD
(@SKYNYRD_DSG) reported
@playnewworld Please fix the fast travel bug. Sometimes when you try to fast travel it fails then you cant use it again till you relog. With the current queues on NA east you cant relog and cant ever port anywhere.
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Jason Knight
(@knightmese) reported
@playnewworld I see you didn't learn your lesson from original launch. Mo' servers, mo' problems. Increase server capacity so you don't have to merge dead servers later.
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Rob
(@robert_kallman) reported
@playnewworld Fix your bugs. Prioritize for the love of god!
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Kreynon
(@kreynon) reported
@playnewworld Speaking of music, what happened to the login music after the Summer Medleyfaire? It's not existant for me. I really enjoyed the summer login screen.
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NoT ToDaY
(@WinOrGoHome7) reported
@dev_katyk @playnewworld i think in Brimstone Sands release day queu issue will be worst, have you thought any measure for that day there aren't queues?
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Tarellion
(@tarellion) reported
I haven't been on in a little bit... Is there no more login music on @playnewworld? :O
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Halvar 🍺
(@ItsHalvar) reported
@loreReporter @playnewworld This..... The separation of the playerbase is one of the big killers of the game. but i think it's too much work for them to do and it's easier to just add servers. who knows, maybe they'll listen and make fix bigger servers or ignore it again and watch the game die a 2nd time
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Rob
(@robert_kallman) reported
@playnewworld Trash game! Fix your bugs PLEASE! transport to my house and cant get out… need to restart the game and stuck in queue AGAIN! There are bugs still in the game that has been there from day 1. Wtf are the devs doing? Not working, thats for sure!
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Elon's Musk
(@Techpaste) reported
@AndyNicolaides @playnewworld Download cloud flare vpn. It's free and connects straight away. I had the same problem.
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Wilson Yusuf
(@yusuf_bluez) reported
@CarlCjenkz @playnewworld It might be a glitch in the server..I suggest you send a message to ASTROCODES_ on Instagram. He is an EX DEV guy who helped me recover my account . Hit him up and recover your banned account
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Wozzmatic
(@wozzmatic) reported
@playnewworld Can I transfer to this server? I haven't transferred previously but queued for 30 mins today to get in, hit a bug I couldn't get out of playing music, could only fix it by logging out to an even bigger queue and so no New World for me today!
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David Haro
(@Davidharo85) reported
@playnewworld with the increase in popularity for the steamdeck, will New World consider adding native controller support? I just bought the game after hearing about the new update, but ran into so many issues just trying to play it 🥲 looks like a fun game
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Jason Worstenholm
(@iJolpTV) reported
@playnewworld I love you guys, but new servers is what caused so many issues at launch. Bigger servers with more stability is obviously a more difficult ask but what the game needs
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Shults ⚔️
(@ShultsGaming) reported
@playnewworld Additional servers isn't the issue. The issue is you don't have cross play in dungeons and other instances activities between servers in certain regions. Opening more servers just means you need a healthy playerbase. Cross play between servers solves that issue.
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G5🇺🇸💪🏾
(@G5ToxicKing) reported
@robert_kallman @playnewworld They always fix bugs, you would know that if you actually played the game
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Casper
(@Casper_X_X_X) reported
@dev_katyk @playnewworld @dev_katyk Really nice with new servers for people to play on I still see an issue in the way transfers work for example there are 2000 in the queue on Nysa those people are prob returning people but they can't transfer before they get into the game and suggested time is 4hours+-
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Sevi
(@Doutor_Sevi) reported
@playnewworld You could do just like Tibia MMORPG that after managing to solve the problems with macro, they started to make new servers where people can't transfer character from server that there was bug/use of illegal program.
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IrishWomanH
(@IrishWomanH) reported
@playnewworld Is anyone else getting Lag Detected and it’s not a wifi issue just when you’re playing @playnewworld ? Kind of annoying being kicked and having to que with 100s of players again…
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NoT ToDaY
(@WinOrGoHome7) reported
@FairuzaGoes @playnewworld i'm afraid with this issue, but it's a good new population rise
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Dean Hein
(@DAHein) reported
@Emfozz @playnewworld Same issue
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Frekigery 🐺
(@frekigery) reported
@iJolpTV @playnewworld More people on server = less ressource for everyone. It Can be hard/impossible to farm wyrdwood sometimes for exemple, so imagine with more players... If one day the Map is waaaay bigger with more ressource, having 2500-3000 player on a server will not be a problem anymore
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James Kam
(@Kingjames13D) reported
@playnewworld Can you fix the issue of the game crashing on startup? Bought it and had it working for 2 days then stopped.