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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SuperBro
(@SuperBrosHD) reported
@playnewworld How about add more EU servers? We’re having major issues here. Don’t forget about us 🥲
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Vibblez
(@Vibblez) reported
This is getting so dumb @playnewworld, what the hell is wrong with your login servers.. 4 times I've been sub 200 in queue only for it to error and back sent to the back of the queue again!
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ShaxArc
(@SL_Shax) reported
@playnewworld i again for the 5th time wait in a queue for 2 hours just to get a login error
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serilak
(@serilak77) reported
@Greekologytv @playnewworld dude yday i got a 3k q time then when it got to 600 i *** error then restart again at 3k like dude can o just play
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tj
(@tj38077489) reported
@playnewworld CAN YOU PLEASE FIX LAST BOSS ON AMRINE ON LAPUTA. HE IS LAGGING HEAPS AND IMPOSSIBLE TO KILL.
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David.
(@ElJaffoGuzman) reported
@playnewworld this is ******. I sit in a que for 30 mins just to have a connection error
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Fenthule
(@Fenthule) reported
@vankellyn @playnewworld tell us you don't understand servers. With the kind of load they have on their servers, increasing each one from the 2k cap would basically cause a meltdown. not to mention the lag in a bigger server would make it unplayable come war time and infestations or the biggest citties.
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mark newby
(@warlock46) reported
@5LY_NICK @AngryVetGaming @playnewworld Just get a mouse clicker, problem solved
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theescombiens
(@Josh1P) reported
@playnewworld Get your **** together 3 hours of waiting and then an error message Im getting ******* tired of it. FIX IT!!!!!!!!
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Park
(@SwedeniStole) reported
@playnewworld fix your ****** queue system
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Stewie
(@Stew1ie) reported
3th day with server issues, keep doing this and you will lose half the players in 2 weeks @playnewworld
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Edward Cook
(@EdwardGCook) reported
@playnewworld Once again in a thousand player queue. Got to 238 and got an error then over 1200 again. 5 man team finished amrine and two get stuttering and eventual game crash. We’ve both queued from 800 to 200 to get errors and sent to the back of the queue. This is an absolute disgrace.
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Dağhan Yet
(@YetDaghan) reported
@playnewworld You need to implement the "free transfer" ASAP. My character got stuck in a server as I disconnect from the queue 3 times today. Waited 3k people, dced, waited again, dced again.
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Linus
(@BruceLeenus) reported
Standing in queue to @playnewworld for 6+hours only to be randomly booted from queue with an error message is make me sad. #🥲
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🌸Sophie🌱
(@SathiaTwitch) reported
Uhuuu, please stabilise ur queues @playnewworld 🥲🥲 waiting an hour at the time just to get error cause too many is trying to log in at the same time.. can’t imagine how frustrating that is for ppl who tries to queue up on their way back from work, and coming home to error🥵
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ITzTHESPECTRE
(@ITzTHESPECTRE) reported
@playnewworld i reached 68 position in the queue after 3-4 hrs and some error pops up requeued reached 500 after 1hr and 30 mins some error pops up again pls @playnewworld do something about this
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Stewie
(@Stew1ie) reported
4th day with server issues, keep doing this and you will lose half the players in 2 weeks @playnewworld
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wastedplayer
(@wastedplayer1) reported
@playnewworld i just love when ur at queue place 11 and gets error and get back to 1600 in queue
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tuukka
(@KookasKukko) reported
@playnewworld i got randomly banned for 23hours for absolutely no reason WTF i saw some streamers get random bans aswell FIX THIS NOW
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Oliver Griffiths
(@OlyGriffiths) reported
@playnewworld Kicked again after another 500 places for some login request error again. What a bag of **** this queueing is lol.
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Stuart Miller
(@SaintStu19) reported
@playnewworld pls sort the EU servers out. I just got a login queue error at 11th place, after joining at 900 2 hrs ago. I then requeued at 2543.. so I'm not playing the game today. Get it sorted!
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Jayzero06
(@Jayzero06) reported
@JimtheSFN @playnewworld I have no problem with queues I have problems with queues that dont work.
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Adriux💀
(@adria_0117) reported
@playnewworld Honestly, your game is rubbish, queues of more than 7 hours and when after waiting to enter the game for more than 5 hours and you reach position 60 of the queue, the game decides to disconnect from the queue and when you try again instead of returning to position,
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Joshua Henighan
(@JHenighan) reported
@playnewworld Adding new servers isn't going to resolve the issues with queue times. Because a character is locked to the server. For a temp/maybe long term solution, would you be able to allow a character to log in to any server within a region?
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Erica Rowland
(@EzzyDaK1lla) reported
@playnewworld I keep getting a error when in a queue and getting disconnected and put at the back of the queue happend twice
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Takodan
(@TakodanTweets) reported
@playnewworld I am so ******* angry at you guys right now. You just wasted three hours for me. I planned to start playing when I get off work but now I have to wait another 3-4 hours due to errors. Server transfer NOW damn it. >.<
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OscarEnander
(@OscarEnander) reported
@playnewworld Hi! Me and my friends are trying to log on to the game but after like an hour in queues we always get an error code that makes us back out from the queue and start over. Pls say that you are working on that as well as more servers.
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danewy
(@danewy2) reported
@playnewworld love when im playing and my character has a death glitch cant move or unstuch cant respawn i cant do anything i log out to restart the game fast and now a 2k queue for a glitch cooool
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ShaxArc
(@SL_Shax) reported
@playnewworld it just happened again . loggin issues for everyone?
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SamWise261
(@SWise261) reported
@playnewworld been trying to join Iroko for 7 hours keep getting down the queue and told error!