New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/20/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • brian37919143 Kushzorian (@brian37919143) reported

    @playnewworld you’re forgetting about the bots that are cutting down trees over and over I ran into a few World of Warcraft used to have the same issue

  • CoinhunterBtc CyberDoge 🏝️🚀🌕 (@CoinhunterBtc) reported

    @playnewworld hey, i buying game and didnt play any minute, i got stuck with connection error problem. I got solutions for you guys, just add please uPNP feature to your game, you can google it. It should help many people like me who cant connect... thanks.

  • TheBrendeezy Brendan (@TheBrendeezy) reported

    @playnewworld can someone please help me fix my account, I’ve waited in support q multiple days for hours and have never been able to talk to anyone. My character is bugged and I can’t move at all or do anything, I’ve tried literally everything to fix.

  • Biggenz86 Leigh Cunningham (@Biggenz86) reported

    @playnewworld @playnewworld I have a friend who wants to play New World with me but we can’t play together because my server is “full”. Can you fix this? I’m not moving to a smaller server. My entire company won’t move either.

  • Zombexe sam (@Zombexe) reported

    @playnewworld Maybe instead of punishing players that are trying to play the game they bought without having to wait for hours each day , you should use all that man power and time into fixing the real problem ???

  • TR1GG3R3DNL TR1GG3R3D (@TR1GG3R3DNL) reported

    @Nismospoolin @Kephrii @playnewworld Yup, msi rtx 2070 (i know not most powerful) and no problems at all

  • Jidiusgaming Jidius (@Jidiusgaming) reported

    @playnewworld Hey AGS, when is a fix for dungeons going to be released? It's currently an awfull experience with the desync. Specially when you're trying to build a reputation as a tank.

  • Roby_F87 Roberto (@Roby_F87) reported

    @playnewworld Why does the "Ticket expired" error appear? I can't loggin in the game when there is a queue! @playnewworld

  • AustinMichaelJ6 Austin Michael Jennison (@AustinMichaelJ6) reported

    @playnewworld So uh we gonna get a response to the Lag Detected bug that's ruining 1000s of players experience or? Haven't been able to move in a day so

  • SStanstanton stan stanton (@SStanstanton) reported

    @playnewworld please please please respond about the connection error. Timed out while waiting for server to describe the world. Please for the love and honour of God respond.

  • RagingJackal Jackal (@RagingJackal) reported

    So where are the server transfers for @playnewworld ? When will queues stop being a problem, when can we worry about getting in less?

  • HowieXemnas Howiiiie (@HowieXemnas) reported

    @playnewworld how is there still f*cking queues to get into the game, 660 in queue I won’t even have time to get in ! So dumb, fix it.

  • ChechoFPS Checho (@ChechoFPS) reported

    @playnewworld @BashFrost How about you fix all these automated ban issues

  • elliottfielder Elliott Fielder (@elliottfielder) reported

    @playnewworld @romel_narvaez Please fix the desync in the dungeons

  • GottaWatchMe Vanilla (@GottaWatchMe) reported

    @PowerGPU @Gothalion @playnewworld I have never crash but my server is not that populated it might be the amount of q or players in server 🤔

  • SvenTheSkull SvenTheSkull (@SvenTheSkull) reported

    @rosie_river i wanna play so bad but cant play with the best streamer becuse the world is closed 😡😡😡😡😡😡😡 fix ur **** @playnewworld

  • MysticKidrs Sapphire (@MysticKidrs) reported

    @playnewworld So are you going to Fix it to where we can enter the Amrine Excavation or are you just going to leave it to where it consumes our orbs and does not let us in because it takes for ever to grind for another one just for it to consume it again and not let us in.

  • NymgeneerN Nymrinikus (@NymgeneerN) reported

    @Icywind12 @playnewworld Cap frame rate at 60 in the in game options and card no go boom boom. For the most part they fixed the issue in beta but they suggest the cap as a safety measure.

  • GennieRosie Genesis (@GennieRosie) reported

    @playnewworld dungeons have been desync and lagging on saragalla. Many other servers as well. People can't progress story or enjoy the game. No dev is addressing this any where. Any maintenance?????????????

  • Icywind12 Icywind1 (@Icywind12) reported

    @NymgeneerN @playnewworld From what I heard even in the menu as your adjusting those settings it starts unlocked which can make card go boom. It should be changed by default via a patch to ensure this problem doesn't happen

  • OutRage87 OutRage87 (@OutRage87) reported

    @playnewworld We kinda don't need this feature, we can see this when we log in.... why tell us twice, fix the bloody issues in hand. We're a week in to this and already have spent over 20 hours in total queuing. Also 2 days have passed since your LAST update, you really are not bothered.

  • BeansPerth Beans (@BeansPerth) reported

    @playnewworld Please fix this map bug. I'm relogging to fix the issue and I have to queue everytime.

  • RefinedAlien Aaron Martinez (@RefinedAlien) reported

    I swear I’d be a lot higher in @playnewworld if I didn’t keep having internet issues😑

  • Lesca62 Lesca (@Lesca62) reported

    @playnewworld Is SA having lag issues?

  • GanjiMayne GanjiMayne (@GanjiMayne) reported

    @sonii @playnewworld The frustrating thing is just how this stuff is even viable in the first place. The devs put themselves in a position to dig out of problem after problem now.

  • TheCrazySomis Somis (@TheCrazySomis) reported

    @playnewworld could you guys please fix the lag problem and rubber banding around the place ?

  • RobertCurt8 Robert Curt (@RobertCurt8) reported

    @TheBrendeezy @playnewworld If you have tried reporting your complaint to the account recovery service with no reply, the Help I will recommend for you is @treycyber2 on Twitter. They are the best, they helped i and couple others with account issues.

  • PersenFredrik Fredrik Persen (@PersenFredrik) reported

    When will they fix amrine bugs and lagging on my server?! @playnewworld #NewWorldMMO

  • djexperia xdeede (@djexperia) reported

    @playnewworld EU Central server ''Duat'' expeditions are lagging extremely hard making it extremely hard to do some higher level expeditions, can we get a server restart or something? Everything outstide exps. are completely fine....

  • MysticKidrs Sapphire (@MysticKidrs) reported

    @playnewworld can you guys check into the issue about amrine excavation its bugged and takes your orb and does not let you in