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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ComicBooksPlus
(@4ColorCrack) reported
@Sauc_e @playnewworld Honestly do you think they made this between launch and now? Because I'll let you know the art team had this made before launch. This was planned and no art team couldn't help with bugs or server issues
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RG | Todd E Jones 🇺🇸🪖
(@Combat_Vet_Iraq) reported
@playnewworld @playnewworld What about the issue where I can't add any of my friends after transferring? I'm the only one in my group with the issue, everyone one else can add friends and see them online. It just says my friends list is empty...?
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adverx
(@adverx321) reported
@playnewworld fix ur game dont add so much wasting time item
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soolrei
(@SpeznasK) reported
@playnewworld Nonetheless. Soo many game breaking Bugs and just the Overall Server stability and how many problems you guys have on your end with the maintanence, going from mere 5 hours to 11.. ridiculous. I hope you guys get this game up and running as intended some time next year.
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William Cho
(@WillChobra) reported
@AchiliosCasts @playnewworld Yeah...whenever I need to do emergency ranged with the hatchet it's alright but figured that would be the issue with the bow =(
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Paws
(@PawsTTV) reported
@Julia_CaSsian @playnewworld Fashion wise, this game is exceptionally bad and they don't test/fix these issues (well, maybe they will in 3 years). So I refuse to buy cosmetics from them. My character hair clips through EVERYTHING.
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dasimple
(@DaSimpleTT) reported
@playnewworld I even capped the framerate to 60 to see if it was frame spikes. It was not. I don't know what else to do. (Side note: I fully checked my hardware and do regular maintenance) in a last push to fix this issue, still no results. 4/some
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Billidan Stormrage
(@Tzeriel) reported
@playnewworld Why are we not getting a bug fix patch every day?
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Rocknbeers_
(@Rocknbeers_) reported
@playnewworld what is going on with this game, can you guys please fix this mess! everything is glitching I don`t even know what to report to start with
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Alexandra Parrott
(@AJParro) reported
@playnewworld why are my servers always red in signal strength? And why are they constantly giving me lag detected and kicking me even when they improve…
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naebalvas pingz
(@bQhzPingz) reported
@playnewworld fix the game and the character transfers, stop adding useless cosmetic crap before you deal with the problems.
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Graok69
(@graok69) reported
@playnewworld Please repair crash during the game... Just insane in dungeon...
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theshockcable
(@theshockcable) reported
@playnewworld FIX THE TYPO :"We have paused character transfers and evaluate how we can prevent future occurrences of this problem" TO: "We have paused character transfers and are evaluating how we can prevent future occurrences of this problem." EVALUATING because you are doing it right now
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Brogers_
(@Br0gers_) reported
@playnewworld Whats going on with mob spawning issues? your game at reekwater seems F*****
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****** Bomberman
(@CommieBomberman) reported
@playnewworld does your game still melt Nvidia GPUs or did you address that issue?
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Smojii
(@SmojiVT) reported
@playnewworld I honestly and truly only have 1 issue with this game. GIVE ME AN NPC VENDOR I CAN SELL THINGS I DONT NEED TO. That is all. Other than that I can't stop playing and need help.
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Quintin
(@silky_soft_) reported
@playnewworld hey can you guys please restart Europa? Litterally can't do anything in this lag.
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Flannel Queen
(@queen_flannel) reported
@playnewworld please make fixing wars your highest priority. Defending isn’t really a problem but when you are attacking and your game turns into a photograph and you die out of nowhere it makes it impossible to do anything let alone win.
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John Fitzgerald
(@JohnFit35782735) reported
@playnewworld @playnewworld my faction tokens nor reputation transfered over. What do i do to fix this?
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Alex Valentine
(@dukuletzu) reported
@playnewworld WTF is the game crashing when i fish ??? FIX THE GAME !!!
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IlhamAMD036
(@ilhampb036) reported
@playnewworld useless update, your servers sometimes is always lagging!! 120ms playing at AP, but when some people too crowded at only 1 area it causes so damnn lag/delay. even i can't collect any item quest because of it!!!
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BxHaze87 On TTV
(@NyHaze87) reported
@playnewworld Can You Guys Plz reset our faction tier rank im adjudicator rank but im cap locked at 15k facion tokens so i cant buy any of my top faction pvp gear. Or Fix the bug that weve been complaining about since release there are thousands of us with this gamebreaking bug
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Jason Jackson
(@Definity_DJJ) reported
@playnewworld Any updates on the lag? Large scale pvp performance is horrible.
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Bolek Jura
(@BOLOYOO1) reported
@Fearlessplays12 @playnewworld It was problem since first minute and new servers rollout like a week later. What are you even talking about?
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Brogers_
(@Br0gers_) reported
@Gabo_MN @playnewworld there is way more broken **** like mob spawns to be fixed, stop whinging.
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geovortex
(@geovortex1) reported
@playnewworld how to fix the economy ? - raise level cap 60 - 80 , Add tier 6 & 7 , Make mats / equipment drop very rare and make the tier 6 & 7 very rewarding to use ( high stats ) - Make it able to sell mats to vendor/ lower quantity dropped materials. ( Demand / usage ratio is wack )
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LeeKi
(@ShamanofRaman) reported
@playnewworld PvP is awful. NO REASON a level 34 should ever stand a chance against 60. Wars are awful. NO REASON for them when it's just a lag fest and an auto win for the attackers. My advice to new players.... Don't do anything besides fishing. Great game
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Brody Moore
(@Liefx) reported
@kaimaster0 @CarleyP10596202 @playnewworld How is playing the game a violation of the terms of service.
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theshockcable
(@theshockcable) reported
@playnewworld so many problems that your witch hunt of AFK'ers was a JOKE . When you can't even code properly a character transfer into the store let alone permanently in the main menu. This crap is copy and pasted code and you have NO IDEA WHAT YOU ARE DOING.
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Kushi
(@realKushirama) reported
@playnewworld pls fix bugs before adding more mtx thx