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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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CyberDoge 🏝️🚀🌕
(@CoinhunterBtc) reported
@playnewworld hey, i buying game and didnt play any minute, i got stuck with connection error problem. I got solutions for you guys, just add please uPNP feature to your game, you can google it. It should help many people like me who cant connect... thanks.
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stan stanton
(@SStanstanton) reported
@playnewworld please please please respond about the connection error. Timed out while waiting for server to describe the world. Please for the love and honour of God respond.
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Checho
(@ChechoFPS) reported
@playnewworld @BashFrost How about you fix all these automated ban issues
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Jackal
(@RagingJackal) reported
So where are the server transfers for @playnewworld ? When will queues stop being a problem, when can we worry about getting in less?
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Roberto
(@Roby_F87) reported
@playnewworld Why does the "Ticket expired" error appear? I can't loggin in the game when there is a queue! @playnewworld
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SinisterPanda
(@Pukizzs) reported
@playnewworld Heyy, love the game, but i can't help but complaint about amrine excavation not working for most people on the new servers, due to this, we cannot progress with the main story, it's really bad and some response would be awesome!
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GanjiMayne
(@GanjiMayne) reported
@sonii @playnewworld The frustrating thing is just how this stuff is even viable in the first place. The devs put themselves in a position to dig out of problem after problem now.
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Howiiiie
(@HowieXemnas) reported
@playnewworld how is there still f*cking queues to get into the game, 660 in queue I won’t even have time to get in ! So dumb, fix it.
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Leigh Cunningham
(@Biggenz86) reported
@playnewworld @playnewworld I have a friend who wants to play New World with me but we can’t play together because my server is “full”. Can you fix this? I’m not moving to a smaller server. My entire company won’t move either.
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OutRage87
(@OutRage87) reported
@playnewworld We kinda don't need this feature, we can see this when we log in.... why tell us twice, fix the bloody issues in hand. We're a week in to this and already have spent over 20 hours in total queuing. Also 2 days have passed since your LAST update, you really are not bothered.
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Austin Michael Jennison
(@AustinMichaelJ6) reported
@playnewworld So uh we gonna get a response to the Lag Detected bug that's ruining 1000s of players experience or? Haven't been able to move in a day so
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Vanilla
(@GottaWatchMe) reported
@PowerGPU @Gothalion @playnewworld I have never crash but my server is not that populated it might be the amount of q or players in server 🤔
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SvenTheSkull
(@SvenTheSkull) reported
@rosie_river i wanna play so bad but cant play with the best streamer becuse the world is closed 😡😡😡😡😡😡😡 fix ur **** @playnewworld
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Genesis
(@GennieRosie) reported
@playnewworld dungeons have been desync and lagging on saragalla. Many other servers as well. People can't progress story or enjoy the game. No dev is addressing this any where. Any maintenance?????????????
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xdeede
(@djexperia) reported
@playnewworld EU Central server ''Duat'' expeditions are lagging extremely hard making it extremely hard to do some higher level expeditions, can we get a server restart or something? Everything outstide exps. are completely fine....
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Fredrik Persen
(@PersenFredrik) reported
When will they fix amrine bugs and lagging on my server?! @playnewworld #NewWorldMMO
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Brendan
(@TheBrendeezy) reported
@playnewworld can someone please help me fix my account, I’ve waited in support q multiple days for hours and have never been able to talk to anyone. My character is bugged and I can’t move at all or do anything, I’ve tried literally everything to fix.
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Jidius
(@Jidiusgaming) reported
@playnewworld Hey AGS, when is a fix for dungeons going to be released? It's currently an awfull experience with the desync. Specially when you're trying to build a reputation as a tank.
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Lesca
(@Lesca62) reported
@playnewworld Is SA having lag issues?
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ShaunIsOP
(@ShaunIsOP) reported
@playnewworld I'm part of a gaming community and we still have New Players getting the game and joining everyone that plays. But now we cannot play together because of the Full Server Lock. This seems like an issue as a company you should've thought about sooner.
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Aaron Martinez
(@RefinedAlien) reported
I swear I’d be a lot higher in @playnewworld if I didn’t keep having internet issues😑
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Nymrinikus
(@NymgeneerN) reported
@Icywind12 @playnewworld Cap frame rate at 60 in the in game options and card no go boom boom. For the most part they fixed the issue in beta but they suggest the cap as a safety measure.
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Sapphire
(@MysticKidrs) reported
@playnewworld can you guys check into the issue about amrine excavation its bugged and takes your orb and does not let you in
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Elliott Fielder
(@elliottfielder) reported
@playnewworld @romel_narvaez Please fix the desync in the dungeons
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Icywind1
(@Icywind12) reported
@NymgeneerN @playnewworld From what I heard even in the menu as your adjusting those settings it starts unlocked which can make card go boom. It should be changed by default via a patch to ensure this problem doesn't happen
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Austin Givens
(@OhioTaoist) reported
@playnewworld I'm playing the game but I gotta say I'm super disappointed . No swim animation, amrine dungeon is broken , bugs all over the place , and even after pushing The game back for months . It feels unfinished .
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sam
(@Zombexe) reported
@playnewworld Maybe instead of punishing players that are trying to play the game they bought without having to wait for hours each day , you should use all that man power and time into fixing the real problem ???
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Robert Curt
(@RobertCurt8) reported
@TheBrendeezy @playnewworld If you have tried reporting your complaint to the account recovery service with no reply, the Help I will recommend for you is @treycyber2 on Twitter. They are the best, they helped i and couple others with account issues.
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Kushzorian
(@brian37919143) reported
@playnewworld you’re forgetting about the bots that are cutting down trees over and over I ran into a few World of Warcraft used to have the same issue
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Beans
(@BeansPerth) reported
@playnewworld Please fix this map bug. I'm relogging to fix the issue and I have to queue everytime.