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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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KusoTrevor
(@KusoTrevor) reported
@playnewworld receiving a "Dereference a null ptr" crash when doing targeted healing and scroll up/down through targets. Something called "Lumberyard error" window pops and game crashes.
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👌🏼 ***** 👌🏼
(@bassgod420) reported
@playnewworld are guys aware of the massive server issues in the open beta compared to the closed.
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Miggy
(@Miggy87x) reported
@playnewworld guys any advise ? been playing witrh a 3090 and still have to play it on low, any fix for this ? i love the game i need some help !!
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Kraft
(@Krafteon) reported
@Rompelsteelakin @playnewworld since you buy prebuilt systems, you'll want to learn about the silicone lottery and also realize that issues like this are caused more by faulty hardware than software. And its a laptop, use its warranty to fix it. And 30 years ago, Discrete GPUs didn't exist. Nice flex.
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Sons of Lombardi
(@Sons0fLombardi) reported
@playnewworld Community, how would you feel if the release date was pushed back again? Do you think it’s possible to release as is and Amazon to fix the issues throughout its time live? #NewWorld
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JohnnyQuest12
(@Jonathan_Avlis) reported
@playnewworld I keep getting an error message and can't start the beta. Says cannot proceed be sure unable to run VCRUNCHd.lll. reinstalling program may fix the problem. I can't find any fix to this aside from a Reddit post that says people installed visual studio C++? How tf does that fix it?
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Quarrel
(@_Quarrel_) reported
@playnewworld Had to refund the game, can't play with the horrible lag, NEED ASIAN SERVERS
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Daddy Dark
(@OGDaddyDark) reported
@playnewworld Ezra is glitched and won’t spawn. Hasn’t for 2 hours now. US East - Dominora, PLEASE FIX THIS
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JOSHZYA
(@JOSHZYYY) reported
@Jonathan_Avlis @playnewworld Well… since that dll is part of visual c++ that would be the fix indeed..
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👌🏼 ***** 👌🏼
(@bassgod420) reported
@playnewworld Y’all gonna fix the servers for release open beta servers were so bad performance wise I like the closed beta.
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Sile
(@Silenkurii) reported
@playnewworld Please fix the XP exploit! Can't have L60's running around within a couple hours of release!
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Andres Martinez Murillo
(@AndresMart97) reported
@playnewworld @MissPurplePixie @wochinimen Okay, I understand the congestion problem. Can you then make teleporting to your friend's town a possibility after the first quest or something like that?
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I want a grilled cheese
(@mcchickenfries) reported
@Rompelsteelakin @BriAnnaL1993 @playnewworld Send it back to the manufacturer, if your card is made by EVGA, they stated that it's a problem with faulty soldering during the manufacturing process. It's not the game doing it, just a batch of shittily made cards apparently.
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Wallasey Albion
(@WallaseyAlbion) reported
@Mrnightlifee @smith1792 @playnewworld Yeah, I have had audio issues. Only a couple of times at random moments in the game. Nothing too major to be fair.
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Adam Kane
(@Rompelsteelakin) reported
@Maleficus24 @playnewworld Crying wont fix mylaptop. I just wish they would have put a disclaimer so that i am more informed on these issues. Dont get me wrong, i love this game and cant wait till it launch. But its just disheartening that my gpu agot fried
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Lucca ✌🏼
(@Ruubyx1) reported
@playnewworld Fix stamina bug please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please
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Tim
(@Tim43205953) reported
@playnewworld Why is there exceptionally more lag tonight then yesterday...only 50-200 more ms but making even a step forward unbearable with stutter. Quite unplayable sadly at a minimum of 200ms (US east Valhalla)
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Gabe stark
(@iHadAnEyeDea) reported
@playnewworld @TheRealDlo22 How about you fix the no second weapon glitch
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¿Donde fue mi serotonina?
(@Crickenator) reported
@playnewworld so I’m STILL not able to sign into US East (I’m on east coast US), but I can sign into any other server cluster. The error message is mm_authresult_Http_Error_Response
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BarbacK
(@BarbacKTV) reported
@vereybowring @playnewworld Then you don't play enough games online. Literally no online game released in the last 4 years has not had server or log on issues.
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Shults 🎮
(@ShultsTV) reported
@playnewworld Tonight while streaming, i encountered a bug that froze my game, crashed my steam and my OBS while i have live. Launched the game and started up stream again and a half hour later it did it again. almost positive its not a hardware issue on my end. any thoughts?
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Cherryblosom
(@Cherryblosom013) reported
@rortsfike @AodanTV @playnewworld Funny you assume I dont already take part in this org. Please troll somewhere else. Get out of the gaming community with your issues mate.
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Chris (i_love_code)
(@thetypicaldev) reported
I'm predicting a @playnewworld postponed release date within 48 hours of the beta being closed. The game just isn't ready and they don't seem to be in a hurry to fix things.
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The_only_ManTruck
(@theonlymantruck) reported
@playnewworld sitting at over three hours. Can't progress bcuz u guys won't fix. GG
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BeegsFn
(@BeegsFN) reported
@playnewworld @DonTheCrownTV It is not balanced at all, small minor changes will not fix this causing the pvp side of the game to die, and a big portion of your players bought the game to pvp
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Comon_Cidr
(@comon_cidr) reported
@playnewworld What's up with this "Bind On Pickup" business. I get amazing drops that I don't need that I can't sell or give to my friends. It's so inconvenient. Are you going to fix that for release?
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Cali
(@iCaliGrown) reported
@mystvb @JoshOG @playnewworld The frame issue is what’s keeping me from wanting to continue honestly. It’s a bit nauseating. Not really trashing just not really drawing me to want to continue log in but it is beta n the fact a reset is going to happen doesn’t help. We will see on release.
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Fubli_
(@JossueOr1) reported
@playnewworld Looking forward for full release. Please fix the audio bug
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ryan
(@NUFCRyxn) reported
@playnewworld pls fix the war board appearing every time i open the map
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Kudi 🍥
(@RS25KidCudi) reported
@JoshOG @playnewworld 2 betas and they still cant fix the fps thats weird