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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Zack
(@ZackHanna4) reported
@playnewworld @primegaming tell me how to fix this? 25k token caps on commander rank
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soren
(@ttvsoren) reported
@playnewworld I think you missed the problem with water.
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JY
(@Jeremy07093651) reported
@playnewworld How bout fix your damn server lag
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The Little Fish Head
(@fishhead_gaming) reported
@playnewworld has the ice guantlet been changed? cant cast "Ice Storm" then change to life staff any more with it continuing. also as a healer i do not want my camera wooshing around whilst i pick a person to heal i need to focus on the opponents.. is this getting a fix?
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Will 🗣
(@Brandonmw_) reported
@playnewworld fix the aggro range and the respawn timers on the mobs. It’s tilting when mobs spawn every 15 seconds and you have 50+ around you aggro from bright wood to restless shores
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TheRealTotem
(@totem_irl) reported
@KINGof603 @playnewworld Dam lol server lag during war is crazy I feel you but dam I see you I see you
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Schrumpelhut
(@Schrumpelhut23) reported
@Paradox_EP @playnewworld then tell your friends to join your server, problem solved. Holy **** ofc you cant join f full servers thats the point of the whole thing
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Epic-N4m3
(@EN4m3) reported
@playnewworld The only reason I choose to play on low pop server is I was just waiting for the Asia regions to have a server. But if we can't have Asia server, then I maybe stop playing due to hi-ping and lag.
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FlickmyFluck
(@flickymyfluck) reported
@playnewworld I'm afraid of buying your game because of the graphic card issues I keep hearing about??? 3080ti curious if its still happening?
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Broomba
(@brookslewellen) reported
@towelthetank @playnewworld disabled all my services, and background programs and apps (except windows things) and the game play for anew World has been smooth, better and much improved with little lag, consistent 60-111 fps for over 5 hours last night and 12 hours today!
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Fernando E Calzada
(@FECalzada) reported
@playnewworld @SomeIdiot18 @playnewworld Don't play stupid with that response. Or do you want us to believe youre too dumb to know the difference between refunding a game and cancelling a preorder. You made false promises and now you don't intend to fix the fiasco you caused.
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Technoplex
(@TechnoplexTV) reported
@playnewworld I would love it if you guys could fix the Level 65 corruption events so they can be completed. Feels like I'm missing out on a big part of end game.
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Wickers
(@MrWickerstv) reported
@playnewworld how frequent will bug patches be implemented e.g every week ect. Some rrwlly game breaking bugs like the repeaters not working in wars
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Solo Cumfart
(@CumfartSolo) reported
@playnewworld just curious how long it takes to get a ban request email back? ive been waiting 4 days for no email.. getting over this service
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Cat
(@PhDSimmer) reported
@playnewworld I waited 3hrs to get in, server error kicked me back to the queue .... another 3 hour wait. I just turned off the game. So annoyed.
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Mike
(@msav_) reported
Please fix @playnewworld - Briedablik
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JLL
(@rognposen) reported
@playnewworld Problem is: I want to move my char to my first server choice. I already have my first character there, and noe I want my second character there also. This you say is impossible. Why?!?! I cannot log on more than one character at the time, so cannot see the problem.
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steve, the man with no name😑
(@Ezouvo) reported
@playnewworld They fixed the server issues yet?
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Mannu Saini
(@MannuSa84887076) reported
@playnewworld Fix this issue, i m stuck inside the mountain ffs
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Raider Green
(@RaiderGreen1) reported
@SasquatchSenpai @playnewworld @AMZNGameStudios You'd think Amazon with their massive data centers all over the world wouldn't have an issue with something like this
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mαciel
(@PI4SS4V4GE) reported
@playnewworld There's any trouble about farming ursus hortus? Got some people saying that it could give me a ban
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halloween queen caseyjane. 🦇
(@LittleMissFURY) reported
@playnewworld fix your game I'm sick of getting trapped inside mountains and the unstuck option doesn't help at all.
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Furthi
(@wenger_03) reported
@aKeptPet @OzEyeAm @playnewworld Because that's the only way to get what you want...to play with your friends. I don't say it's good what they did I just gave a solution for the problem
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Houston 🌎☄️💕
(@Houston__Texas) reported
@playnewworld can’t even play the game. Keep getting a network connection error.
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Edboy
(@Edboy86698819) reported
@playnewworld How about working on a fix where I can actually play the game without it crashing my GPU
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HydraMuller
(@HydraMuller) reported
@DrLupo @CouRageJD @playnewworld Not to say it was not warranted but our purples decided it was a good idea to throw shade at green due to them packet flooding by grouping up on a point causing lag , enough for them to not get hit by attacks
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KINGof603
(@KINGof603) reported
@totem_irl @playnewworld We had our first war last night, I went 9 kills 23 deaths 141 assist and did 1.2m damage. Server lag was so unreal that people looked like they where standing still and bam you died without seeing anything.
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Danny
(@TheRadioHipHop) reported
@playnewworld there are some huge problems with italian language traductions, like in the description it says 0.03 minutes while in english it cleary says 10/20/30 mins depend of the item, and even the gear augment that some food or potion gives is wrong! please fix it
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Billy’s Valor
(@BlueMtns1) reported
I was so hyped for @playnewworld but day after day I’m slowing realizing just how much of a **** show this game is right now, it was no where close to ready for launch. You guys screwed up what could have been an insane game, fix your ****.
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Derek Gray
(@Wulfencurse) reported
@playnewworld I would love for you to fix servers and lag exploits, server like Morrow have abnormal data streams with massive player-induced lag spikes.