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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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GoGoGiGiUK
(@GoGoGiGiUK) reported
@playnewworld You missed off - implemented "bot fix" which kicks everyone fishing for 20 minutes, even if they are actively using their inventory at the same time to add baits or salvage. Cheers for that. Didn't even receive the AFK alert to prove I was there!
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Neeko2lo
(@Neeko2loTV) reported
@playnewworld Outpost rush down for like 3 days - Azoth staff bugged since launch. I'm pretty much done with the game now. Its boring and broken
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TheSendh (Joey W)
(@the_sendh) reported
@playnewworld Bump, this is still bugged, server name is Loctua. It’s crazy that we can’t get this fixed but I literally watched Asmongold do it on his stream while I was there on my server and it was bugged. The mobs just aren’t there and don’t respawn. Please fix this.. I can’t progress…
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Mitsuri Kanroji
(@mitsuriiguro) reported
@playnewworld this problem has been going on for more than a week and it is a MAJOR BUG. how come after long maintenance you still did not fix that
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aggy174
(@aggy174) reported
@playnewworld so i got banned in in your game because i was suppose to have a territory war in about 1-2hr?? Nice job i guess. Hope you guys fix those banned issue or we just move on for much better game to play.
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Welshy
(@ItsFknWelshy) reported
@playnewworld can you all fix your BS ban reasons ? another company mass reports me because they are toxic and i get a ban.... like wtf
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zzzzzz
(@VekVok) reported
@playnewworld YOU STILL HAVENT FIXED DELAY ON GATHERING BUSHES ETC. I FKIN HATE YOU I BOUGHT UR GAME SO I CAN PLAY IT FIX IT ALREADY MFS @JeffBezos @AMZNGameStudios !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!# FIX IT
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Justin Waddington
(@JustinIsAwake) reported
@PStabs404 @playnewworld Nah that shouldn't be an issue. Have you got doom or battlefield? I'd check your frames on those too. You should be getting a decent run with that lappy. Do some comparisons with others online or get user benchmark and run that test 🤙 good luck
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DethGalaxy
(@DethGalaxy) reported
@playnewworld fix the tier 5 azoth staff for corruptions already
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Andrew
(@KrypticKamikaze) reported
@SebastiaanWuyt1 @WARofROSES_ @playnewworld I must be the luckiest New World player ever then. Only had a queue on day one (friends and I switched to a low pop server) and have had one crash in over 200 hours. Maybe two bugs that honestly are not game breaking. But then again I’m not an exaggerating drama queen either.
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Llethander Drae
(@Llethander) reported
@playnewworld Please fix the afk boot. Getting tired of getting kicked for being afk while I'm actively fishing... #fishermanlivesmatter
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Jarnhand
(@jarnhand) reported
@playnewworld Someone awake over there? EU login server is down, and been so for a while now...
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Talanar
(@Talanar1) reported
@0b9202f4 @Pineaqples @playnewworld Yeah it sucks. But they have to do the maintenance work some time. You don't want them to wait with unmaintained servers until they actually crash and then start working on them.
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John Gidman
(@GiddyG) reported
@playnewworld love the game, but the access to support to solve issues is very poor. I've tried several times to get help with map marker issue. Currently sat, waiting for a customer service associate to turn up in webchat.
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D(eez)igi🔞
(@DigitalHToy) reported
@playnewworld fix pls
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Lord Mike ''Manatee'' Krafczyk
(@MKViableManatee) reported
@Kephrii @GIGABYTEUSA @playnewworld It's a known problem with New World and 3090's and high end GPU's sadly, specifically EVGA FTW3's and GB cards, something in NW's code is causing the not-always-perfect Mosfets on the cards to pop and de-sodder which is why the cards pop. It's half NW, half manufacturer's fault.
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Joltator
(@Joltator1) reported
@Unie_Vr @playnewworld Its at the login menu top right of the screen
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Rich
(@0b9202f4) reported
@Talanar1 @Pineaqples @playnewworld Naturally. But they can do the maintenance at 04:00 instead of 09:00. As both maintenance have been extended from the planned 4h to a longer timeframe. Amazon have personnel working world wide, making off hour changes should not be any problem.
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Sebastiaan Wuyts
(@SebastiaanWuyt1) reported
@KrypticKamikaze @WARofROSES_ @playnewworld Huh not really, their new patch brought a ton of login issues with it. Theres no news except we are aware of the issue. No ETA on a fix no nothing. Forums are full of it. I do not mind waiting a day. But some statement around it would be Nice.
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Axiomultramega
(@axiomultramega) reported
@playnewworld FFS fix your game second time we pushed for an area and invasion glitch. Puyok server
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Belatar
(@BeIatar) reported
@playnewworld re transfers: - will you launch additional servers to ensure after launch there are no queues anymore? - will there be hard limits on servers so a ton of transferring players doesnt just transfer the issue to another server? #PlayNewWorld 1/2
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Kaan Ünaldılar
(@ZoLaaKaan) reported
@playnewworld Btw if you dont know, staff is not working
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hani alghamdi
(@hitlar07) reported
@playnewworld thank you for this patch you leave the important things and repair some animal respawn, btw after this world record maintenance my game is crash every 30 min
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Llethander Drae
(@Llethander) reported
@playnewworld Please fix the afk boot. Getting tired of getting kicked for being afk while I'm actively fishing... #feelsbadman #fishinglife
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im the BAER
(@PSYKO_BAER) reported
hey @amazongames @playnewworld thanks for the most useless, unexplained ban ever given...... literally fix your ****. innocent players that do nothing (AND HAVE HAVE STREAM VODS TO PROVE IT) getting clapped is off putting.
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Kaan Ünaldılar
(@ZoLaaKaan) reported
@playnewworld Yo, seriously? You did 5 hours maintanance at least but did not fix the azoth staff tier 4-5 major bug? Half of the server where I play is 60 level and we are looking each others faces when we get 20 member of 60 lvl corrupted
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Gummy
(@Gummytearz) reported
@playnewworld my issue seems to be the same all the time, cities dont appear but shrines do. friends list says 7 online but i cant find their names?? and since cities dont appear i cant see whos quest i have to turn in
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M.
(@Wasah87) reported
@playnewworld Holy moly… the NW Community is More toxic as Cs,cod and LOL Players … WTF is Ur Problem? Dont cry about 2 days since Release…. They are Working on it!
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Mitsuri Kanroji
(@mitsuriiguro) reported
@playnewworld i see after update you still not fix the problem where the highest rank of faction token caps at 25k instead of 50k. when will you fix this problem?
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𖤐 Quinntimissi 𖤐
(@lilgourdish) reported
@playnewworld yal have me so messed up. Why do we not have more feminine options? This is literally not ok. Why can’t I have long straight hair, normal curly hair, a few female faces. Have you men ever seen a female in person? Can you like fix this?