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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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#️⃣ ragectl follow
(@ragectl) reported
.@playnewworld you need to urgent fix Mozrul the Herald bug resetting constantlky during fights. Breaks the ability to finish Maw of Corruption quest. Cannot kill the boss continually resettting @AMZNGameStudios
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Yanni Smith
(@sigma_DAD) reported
@playnewworld wishing all of your glitch to be fixed #HappyGrinding
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Inats
(@MrInats) reported
@playnewworld fix hatchets no one cares bout halloween when the game is broken
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Raphael Olive
(@Kakoiw) reported
@BinMahzyar @playnewworld How? Every patch things get worse! Look rachet bug now... Its pointless get a territory and people keep bug the **** out and taking It.. server desync for resorces... How they are trying tô fix?
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Joselu Pepelu 🇪🇦
(@Galeritis) reported
@FappishR6 @playnewworld I was the treasurer of our guild. We had X gold before the first maintenance and X-17k after it. I asked Amazon for help. They gave us the reason saying it was a game issue and then they told us we won't give you back nothing. It wasn't my money but from guild members.
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takeSHi
(@Mom3nto_Mori) reported
@playnewworld Keep disabling your core mechanics and fix simple issues for month (introducing more bugs with you fixes) and soon you will find out that you half-arsed devs are the only people playing this bugged garbage
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CloverTheUnicorn
(@CloverThUnicorn) reported
@playnewworld Wishing you dream breaking nightmares like the game breaking one that just killed my server. Stop breaking more things by trying to fix them😡🤬😡🤬😡🤬😡🤬😡
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aron
(@aron1201) reported
@playnewworld I've had a long weekend and been power levelling my fishing on and off.. now im hitting 180+ levels im getting game crashes & DCs constantly... there seems to be multiple bug reports to this end... haven't seen anything from dev's saying theyre aware of this issue
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Plewto
(@Plewtoeu) reported
@LapinStephy @playnewworld The problem is that amazon is a trillion dollar company, its not a new company.
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Haden 🗯
(@lehaden) reported
@playnewworld DEACTIVADE WARS!! Fix your Game before posting halloween ****
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BillllDozeR
(@BillllDozeR) reported
@playnewworld how about fix the trading post bug keeping us trapped in the severs....
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silentXthreat
(@Michael99038419) reported
@playnewworld Can we please get an update on fixing aoes not working? Been almost a week of my class being broken :(
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Alexander Tkachenko
(@W1nt3rh3art3d) reported
@playnewworld I'm playing with fire staff and ice gauntlet. Ice Storm is working time to time. Pillar of Fire and radial fire ability aren't doing dmg at all. 3 of 6 abilities are broken. Please fix the game, it's a bug fest now!
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Locomilk
(@Locomilk1) reported
@playnewworld FIX THE HATCHET GLITCH!!!!
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Zubesuch
(@zubesuch0) reported
@playnewworld This Game is so bad. Fix it.
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Haden 🗯
(@lehaden) reported
@playnewworld FIX YOUR ****** GAME!!!! Whats that hatchet ****???? New World is just a scam
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CozminFatul
(@Knucklsi) reported
@playnewworld Yo, you really need to fix this game! Im loosing my patience with it. Exploits over exploits, unbalanced weapons, bugs…. The game is broken and even more broken after every f maintenance
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Elizabeth Avensara
(@lizavensara) reported
@playnewworld Please consider increasing the online player cap on your busiest servers, ones like Hades (where my company moved to) are very difficult to actually play on during peak times. Despite current issues, I really want to keep playing! Sending hugs.
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Daniel Paske
(@daniel_paske) reported
@playnewworld is it too late for a refund? How can you release this broken game where there are more exploits then flappy bird....
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Jesper
(@JespersVisions) reported
@playnewworld Thank you I crash to a Bug to black screen or other now I need to be in a que again why? Any other mmo the people who still have a char in game gets to skip the que and get back in if our tank LD now he have to be in a que the night is over for friends This is bad
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Sigtau22
(@sigtau22) reported
@_spencerstone @playnewworld No. Same bug. It says there is an order when there are zero on market. Hope they at least say something about it and another fix is coming.
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Hater
(@Hated_live) reported
@playnewworld @PlaynewworIdBR some news about hatchet bug/exploit? Can you fix It soon? In lanka server Green faction is abusing It in Wars. Ppl with hatchet hits 4k, more than a bow. Please do something while you have time and don't let this game die
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Ferhat Kocabıyık
(@fkocabiyik) reported
@playnewworld FIX YOUR GAME!
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SketchersRS
(@SketcherzRs) reported
@playnewworld Is there any way to get the "Battle's Embrace" gear back if you accidently salvage it? I cant continue the quest line because of this issue..
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˗ˏˋ Elli ˎˊ˗
(@_Sakuria) reported
@playnewworld can you guys pleeease fix the hatchet bug ASAP? the passive "against all odds" stacks indefinitely and makes outpost rush, wars and open world pvp insanely difficult... emergency hotfix pls! <3
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EpicStyleZ
(@EpicstyleZ_TV) reported
@RespawnTV_ @playnewworld It’s broken beyond repair at this point. Patches won’t fix anything. They need to rip the servers down and keep them down till everything is fixed
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William Bowser
(@Sirbilliam1732) reported
@playnewworld Fix the ******* auction house for the love of **** guys.
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Sepsep
(@JokerInMe) reported
@playnewworld if you can't fix the hatchet bug ASAP. your game will be dead.
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Jorge Mota
(@JorgeM142) reported
@playnewworld Love how everyone is complaining to the media people like they even have anything to do with the technical side of the game. Go complain in the forums this person is paid to share cute pics and tell us when maint is happening... Not to fix bugs.
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Savi
(@ixSavitar) reported
@playnewworld Fix your game