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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Em.
(@Mod22x) reported
@playnewworld i have an issue i created two characters in eu servers and they disappeared and when i try to create a new one it says that i have reached the maximum character but there is no character shown in the screen, can you please fix this ?
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Fish
(@S_M_Fish) reported
7.1 hrs playing @playnewworld just watching the queue ho down only to get kicked for connecting issues omg try yo sort this ASAP.
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Marco
(@Marco45697931) reported
@playnewworld Error log in error log in cmon
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Pierdomenico Zambelli
(@PdZambelli) reported
@playnewworld Seems like NO WORLD is avaiable in EU Central, due to internal server error, investigate it pls
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danibailon
(@dasbailon) reported
@playnewworld We cant login into EU servers
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Pau Lopez
(@Paulopezroyo) reported
@playnewworld Time to play? Fix the queues
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Daniel Grant
(@godjgg) reported
@playnewworld people having problems with connecting to eu servers. the is a forum post on steam about it.
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Snigel
(@sniglenn) reported
@playnewworld Did you learn AWS server scaling? Also, the login-server has been down for 30 min.
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scootrex
(@mr_scratch0) reported
@playnewworld Been in queue for 3 hours, with a lot of errors, so I have to go back into queue, and now I have "No world available" Jesus, fix it quick. 40 bucks for "Queue simulator 2021"
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Satoshi
(@NwSatoshi) reported
@playnewworld Was in the queue for 10 hours...Now I can`t even enter the game. Here is the error: @mm_authresult_
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Chris J
(@fragger224) reported
@playnewworld are login servers down or... ?
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PeddlerFain
(@FainPeddler) reported
@playnewworld The journey involved lots of ****!! Now it involves staring at a broken login screen on our EU server 😢 😭
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Dopinghustler
(@whatthepeanut) reported
@playnewworld Char transfer available? Otherwise if you don't fix the queue time somehow a lot people will quit the game
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld EU Central Login is dead.
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Berkay Elçin
(@beLcn0) reported
@playnewworld @playnewworld @mm_loginservices_InternalServerErrorExpception Problem Help Mee !
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Jason
(@ThatoneguyGCHK) reported
@playnewworld 3+ hour queue's and no disconnect protection. If you are going to make someone wait 3-4 hours to get in to the game you should have some sort of disconnect buffer to log back in and not go back into queue.
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DeadEye Dan
(@DeadEyeDanFB) reported
@playnewworld @FelixScollen You have 30+ EU servers with a cap of 2000 = 60k and 125k in Ques, it should be the other way round. Ive been looking at a cart for Over 5hrs, with constant errors. Sort your game out!!
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Ryan Taplin
(@ryan_taplin1209) reported
@playnewworld EU login servers down, any eta?
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The Lad
(@EnjeruShiretsun) reported
@playnewworld @mm_authresult_Http_Error_Response_Code Can you fix this error please?????????
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Paw Diddy Sweezy
(@PawDiddySweezy) reported
One advantage to the @playnewworld queue times is you can get all the @Twitch drops before getting in lol. Pffft ten hour wait, no problem cause you will have those nice skins from the drops lol
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MrSnowBall
(@fascinerendste) reported
@playnewworld I got loginservices error "mm_loginservices_InternalServerErrorException". Im from EU
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Callum Campbell
(@CallumC75277944) reported
@playnewworld Ive been playing for most off the day now but I got kicked off the game and I can now not get back on the EU server is this a know problem or something?
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Leon Hayes ✗
(@Leezus_DAT) reported
@playnewworld yoo can you make it if we lag out due to your servers that we don’t have to reque?! Like…
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john luton
(@john_chipz) reported
@playnewworld what is currently going on. Constantly getting @mm_loginservices_internalservererrorexception or i got theis and now i have the @mm_authresult_ This appears only when I try and login to the EU servers (EU player here).
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David
(@David_MeteoraDS) reported
@playnewworld So I was in the queue for 4 hours then I got an error around position 20 in queue. Just wonderful
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Pieter Botha
(@preppypiet) reported
@playnewworld your EU login servers have been down for at least 20 mins now. Why has there been no communication from you on this?
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McB33ZY 🇺🇸🇩🇪
(@B33ZYgamer) reported
@JamesPeters98 @playnewworld absolutely ludicrous !Got the same error message after trying to login to a 14,3 K+ Queue. Things went smooth until around 12,1K. I get the same message. I mean what the hell is going on? Tryin to tell us a multibillion $ company isnt capable of providing adequate server cap?SMFH
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Frost
(@Fr05t1998) reported
@playnewworld How can the launch be this bad after all those early access weekends? literally same problem them and you delayed the real launch just for it to happen again, now after sitting in an 8 hour qeue ive just gotton an error, AND CANT REFUND MY GAME NOW, THANKS.
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二コラス♪Nicolas
(@Neeravin) reported
@MikeMcKie92 @playnewworld I have the same issue.. I was playing the game, then it crashed and put me at the back of the queue. Then when I was below 100, I got auth error, and now I can't see any servers no matter what I do..
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Divan
(@Divan_Vorster) reported
@playnewworld Any news on us not being able to queue for EU Central servers? We keep getting errors...