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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Waliex
(@Wali3x) reported
@playnewworld i know u guys have alot to work and fix but is it possibly to get like a Horse mount like next weekend or after cuz it take to long to get to The Quest Cross Map if u havent unlocked the teleporters
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pronouns (they/them) not in bio
(@RisukaMisai) reported
@joaomaadeira @playnewworld If you go afk it's fine. It's avoiding the AFK kick by using a macro so the game detects input that's the problem. If you're going to be gone longer than 25 minutes you don't need to be taking the space of someone who is waiting to play the game now.
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darkracer125
(@darkracer125) reported
@zlatkoty @playnewworld that is not the reason at all. why the hell are people so goddamn stupid these days. increasing server cap is not the answer because i don't want 10 other people standing next to me waiting for a bush to respawn. character tranfers to other servers IS THE ONLY FIX!!!!!!!
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Jet
(@RadiousPersona) reported
@playnewworld People always defend this **** on launches, like it's new. FFXIV had issues, WoW etc. All Amazon had to do was lock char creation early and funnel into new worlds that they added. Then people can move later to be with their friends for free anyway. This isn't rocket science. 1/2
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Anon
(@Anon97702769) reported
@EthosEdict @joaomaadeira @playnewworld bs, The number of people doing this is not the problem but the servers are
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Jazz_Cruiser
(@Jazz_Cruiser) reported
@playnewworld I waited half a day yesterday to get in for 5 minutes. Solution on my end: Login+ stay in the game until at least October 7th, because,#FarCry6 What's yours?,#NewWorldMMO 🙏🎧🚗
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Super Cereal
(@SuperCereal01) reported
@playnewworld Too late for this to be implemented. Last time my high level character cannot login because of que and I move to another less populate server creating new character. Now in another server que again around 500 - 800. Very late for implementation.
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João Madeira
(@joaomaadeira) reported
@EthosEdict @playnewworld This has to be a minority.... If queue times depend on this, then it's a server issue, don't even try to blame the players
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ThatGuyAnge
(@ange_that) reported
Wtf @playnewworld playing your game on Adiri AP Southeast and the sever crashes and I lose 3 levels of progress and you kick everyone due to lag detected?! Get you **** together and fix your goddamn game!!
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Travis, the hero
(@TangoJokerBravo) reported
@playnewworld Would be great to see a disconnect protection implemented too.
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zaG
(@ziGzaG667) reported
@playnewworld It's the right time to refund with law support If necessary... It's your fault why ppl doing this. If you have thought more about server stragety we wouldn't have this issue...
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Ben Pleasant 🦒🇪🇺
(@bpleasant_efc) reported
@playnewworld This is an artificial issue created by your 2k player cap. This is happenning because people are in 8+ hour queues. If you want to play at all you have to be on at 7am. If there was more capacity the queue times would be shorter and people will only log on when they want to play
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Dracilio
(@Dracilio) reported
@playnewworld Just focus on server transfers instead of this issue which is fundamentally the company's fault as they should have brought more servers on launch
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KetamineWomble (comissions open)
(@KettyWombey) reported
@vivalabryy @KingVigors @playnewworld You don’t, just close the error message and wait a few minutes, it’ll put you back in your spot
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Sean
(@PxIse_) reported
@playnewworld So you actually perma ban people for something that in the end stems from your issues. Up the servers don’t blame the player base. Without us you don’t have a game. For others complaining about AFKs. Servers are 2K based. Only 10-20 people afk.
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Ja De Du
(@Elpapoaa) reported
@ClydeThaMonkey @playnewworld Lol get another server man, i dont have the game but my friends never has any problem getting in
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Felltyr
(@felltyr) reported
@playnewworld I'm currently hitting Lag Detected walls every 2 seconds. I've reset my game and gone through the awful queue to be met with the exact same issue. Character can barely move. What do I do?
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OSG
(@onesockgone) reported
@playnewworld Are there any plans of "reserving" a spot due to a DC or a quick relog to fix UI bugs (until they are patched). Like a 5min window?
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darkracer125
(@darkracer125) reported
@NakhtiEmperor1 @playnewworld but you had to join that streamer right? in any case queues are NOT a problem. all these goddamn idiots need to do is turn the goddamn character transfer on. disabling character creation is the dumbest thing ever. they even did it on low pop servers.
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littleraven
(@littleravenDUO) reported
@playnewworld can u plzz fix the ******* boss spawns
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Kyua
(@Kyua124C) reported
@maarten_2020 @playnewworld Clicking on okay is fine. What you shouldn't do is clicking on play after that. Errors have been fixed anyway.
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Neero
(@MikeMusic90) reported
@ImbullsT @nemestrinus44 @playnewworld the main issue is that there is always 2k people online on most servers. up the server cap = faster ques
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Asterix
(@Asterix_AU) reported
@playnewworld How about you address the actual issue instead of punishing players for your mistakes.
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Benjamin Lim
(@RayyBen) reported
@AlmanaxWinch @playnewworld If there was more server space, would there be this issue then tho good sir?
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Shauria Simmons
(@Shauria75) reported
@playnewworld EU has the biggest queue problems and most population but you seem to be sorting every other region out first :(
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darkracer125
(@darkracer125) reported
@playnewworld how about you just ******* enable character transfers. or turn the creation of new characters back on. what ******* game has ever done this? just a big giant middlefinger to all the new players, and the friends they want to join. FIX IT not tommorow. TODAY!!!!!!!!!!
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André Rodrigues
(@MisterBlake59) reported
@playnewworld What about implementing a grace system where if someone needs to relog you can get back without having to be in a 5h queue? The game is full of bugs and many of them either crash you the game or force you to have to relog and having to spend 5 hours in queue is annoying.
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Brian David Huntoon
(@Brian_D_Huntoon) reported
@sonii @playnewworld @playnewworld this is going to be a HUGE problem for known and bigger streamers. Especially if opposing factions work together. This needs to be addressed ASAP.
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Super Cereal
(@SuperCereal01) reported
@playnewworld Too late for this to be implemented. Last time my high level character cannot login because of que and I move to another less populate server creating new character. Now in another server que again around 500 - 800. Very late for implementation. Too late of refund because of que
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Asterix
(@Asterix_AU) reported
@Mrlawal_ @playnewworld Yup same here. And what happened to jumping the queue after a disconnect like we had in the closed beta.