New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/23/2025 06:35

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCleverChild 999-999 (@TheCleverChild) reported

    @playnewworld Your guys game sucks way to run it into the ground game breaking auto ban system that you guys haven't even addressed no one cares about update fix your game

  • DFdezLois D F L (@DFdezLois) reported

    @playnewworld The problem here is you gave a date, you didn't deploy the patch in this date and you don't provide any information about the delay. This tweet and the forum post have zero information. I'm sorry but the communication is horrible

  • RamdanArne Ramdan Arne (@RamdanArne) reported

    @playnewworld Fix the bug, amazon! Sweet scar mission in Brightwood and Sea Dreams mission in Cutlass still bugged

  • falconmavsfan12 Daniel (@falconmavsfan12) reported

    @playnewworld Or you could just work on all the bugs and problems the game has already then add more content that most likely will be bugged as well

  • Thelevyeffect Michael Levy (@Thelevyeffect) reported

    @JeffBezos @playnewworld Think your staff is lying to you. Games is losing people right and left. You Incompetent staff can’t fix broken quest, lag, broken economy (like Biden’s) and many more. You want this game to survive you might want to fix these before December is up.

  • begue59153 Lebègue Manuel (@begue59153) reported

    @playnewworld what are you waiting for? all players this bar ... no merger, no new content, no bug fix (I'm talking about the displacement bug) frankly what happens? have this co have waited, did nothing it's a shame the game has potential. wtf amazon srly ...

  • Liquidwillv William Vanderpool (@Liquidwillv) reported

    @playnewworld ment want to see what's going on with the servers... Issues are happening

  • KalenWolfe_ KalenWolfe (@KalenWolfe_) reported

    Friends have stopped by and seen me playing #PLAYNEWWORLD and asked me is it worth getting and playing. No is the straight up answer. I love playing the game but everything wrong with it says more about me as an MMO addict. This game isn't worth its issues. #Honesty

  • jdoging Jdoging (@jdoging) reported

    @playnewworld Excited for a new update that will probably cause more problems? You guys are still working backwards

  • blacksmithjim James Flanagan (@blacksmithjim) reported

    @playnewworld Would be nice to try, but after the update I get the dreaded "malicious software detected" issue.

  • Kmack710 Kmack710 (@Kmack710) reported

    @playnewworld I'd rather you fix bugs then put out these cash grab updates

  • Tomandj68960923 WHO (@Tomandj68960923) reported

    @playnewworld When are you folks going to stop RMT sales via companies selling taxed gold? Companies should have no access to any gold made via taxes. Currently companies are selling the gold they make via RMT. Fix this now.

  • 187_Kanashii Kanashii (@187_Kanashii) reported

    @mwood_1 @playnewworld Im on Eden the #1. Just talking about the game in general I can differ based off of stats that this is hard dying and they are more worried about events than core gameplay issues. I used to love the game I just don't like people trying to tell others its not dying or its good lol

  • _solasub Sola subnocte (@_solasub) reported

    @playnewworld ok so now you're communicating to announce that... you have nothing to communicate... It'd be nice to have some better opinion about your customers, who are not idiots and won't be bamboozled by some poor marketing tricks ; and btw, our houses are still broken, since 1 month

  • juskuromii AJ (@juskuromii) reported

    @playnewworld Can y’all fix my game it has no floor

  • battaglia1910 Battagliaˢᶜᶜᵖ 1910 #ForaSylvinho (@battaglia1910) reported

    @playnewworld today is crash day, all time...

  • Kmack710 Kmack710 (@Kmack710) reported

    @ChupacabraTV @playnewworld All the new holiday skins for purchase and new weapon skins all that. If you don't think all that is the main point of this update take a close look.. we have bugs that have been there for months still there. Their problem is still trying to push more stuff out instead of fix

  • gacrgygi secret (@gacrgygi) reported

    @playnewworld heavy attack always causing frame lag, so do all gathering. even bought new 3060 system only to continue playing this game, but it didnt fix. sad frustrated and furious at the same time now

  • RyanMat01401810 RuXux (@RyanMat01401810) reported

    @CloudsBrew @playnewworld @LoreseekersCast trust me I would, but I get an issue while trying to connect to the server. done tried firewalls and stuff still can't figure it out

  • muhammadh1zim Muhammad Hazim (@muhammadh1zim) reported

    @playnewworld Please fix the quest in Cutlass Keys "Sea Dreams" its bugged. Also add a feature for name change. Most people would love that

  • NatalynnSquad Natalynn (@NatalynnSquad) reported

    @playnewworld Fix your game ffs, why does this game always **** it self. Keeps constantly crashing, failing VOIP, and cant connect to any servers.

  • gnarlyrita RITA (@gnarlyrita) reported

    @playnewworld your game is literally dying because you won’t fix your ******* game AND U WONT LISTEN TO US PLAYERS . ALSO FIX THE SCHEMATICS

  • splattboy1 Splatt Boy (@splattboy1) reported

    @farzyness @playnewworld Yep . The problem that I have is that there is always the same 5 mobs everywhere . And the " doomed" villaged that have the mobs are made of copy paste houses . Had to stop playing at lvl 40. Game has alot of potential but..

  • gio_cortina jerome gio david cortina (@gio_cortina) reported

    @mwood_1 @playnewworld Well best I will not call it but it's a great game with a lot of problem bugs etc.... Got 600 hrs playing and i keep it going bugs en problems have any game......

  • Doom_CMYK TIRED CMYK (@Doom_CMYK) reported

    @playnewworld Somebody needs to make a BINGO board on what will break or still be broken after this update.

  • _Derfology ƉΞЯF™ (@_Derfology) reported

    @playnewworld I uninstalled after the 5th or 6th time you had to disable the broken economy. Were the "MMO Veterans" you hired just interns from a real game company or did you pay them extra to make so many 20 year old mistakes?

  • RuneYasuo Matt (@RuneYasuo) reported

    @playnewworld Yo, internet broken across world. What did you update this time?

  • iZY03651173 iZY (@iZY03651173) reported

    @playnewworld Finaly goodbye GA broken *-*

  • DeciduousJay SHEEEsh (@DeciduousJay) reported

    @playnewworld FIX THE ******* SERVERS

  • Chucky_7734 Chucky (@Chucky_7734) reported

    @Scormey @playnewworld Yup, they need the extra time to fix the existing bugs to make room for the new ones in the coming update.