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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Additional servers isn't going to help the bad server lag you already had when the servers were nearly empty of people.
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DarkDay
(@Dark_Dayy) reported
@playnewworld Only thing most care about atm, is more servers to fix ques. Come on...
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Littlewind
(@__Littlewind) reported
I've been a glass-is-half-full player since launch, @playnewworld. But you are making the SAME mistakes-- overcrowded servers, lag, disconnects, long queues-- again. Do better. Your loyal followers have limits.
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TRintercan
(@rintercan) reported
@playnewworld hout about pushing updates fix your ******* game i literally died now stuck ina ******* 6 hour que. fix it or shut down
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Halvar 🍺
(@ItsHalvar) reported
@playnewworld How about expanding the servers instead of just making more? please? one of your biggest issues atm is that you're HEAVILY separating players. LET UIS ALL PLAY TOGETHER PLEASE
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BarefootBunny
(@BarefootBunBun) reported
@Cynascends @slaysomecheeks @playnewworld I was actually able to farm some things for myself without buying it on the lower pop server before they smashed us into a huge population. Now there are waiting lines & nothing to farm from over crowding plus alot of lag and crashes for people. Servers dont need to be heavy pop.
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Attila DUX
(@iHcBxMW) reported
@ParfaxGaming @mirket2020 @playnewworld Why in Lords name would they increase cap? Maybe 2500 is enough but damn people saying 5k?? Everyones gonna start complaining about server lag
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Kevin Lupo
(@GiniroRyu) reported
And NO ONE from @playnewworld is addressing this, no comments, no anything and I even submitted a video to you all showing the issue. This is becoming tiresome and it really shows how little New World actually cares about its players.
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Carlos
(@Cbjr1973) reported
@playnewworld New world is the king of grifts. They release something broken, take a month to fix it and rerelease it as new content hype.
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Eric J. Peterson
(@EricJPeterson2) reported
@playnewworld And your forums doesn't allow access using Amazon prime login. Even change the pw and it keeps giving me the message wrong pw. I can login to Amazon Prime using the new pw but game doesn't allow.
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Fireserpent7
(@Fireserpent71) reported
@playnewworld Queue is currently broken not displaying the correct number
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Mousze
(@oscargranelli) reported
@playnewworld So I wanted to give the game another go after the news and the Asmongold videos on it, but I've been stuck in a login queue at spot 85 for 40 minutes. Is the game not playable or?
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Gamez
(@TheMoreGames) reported
@playnewworld you gotta fix this problem. 20 min ques is unreal. Cant imagine how bad it would be if there was a real influx of players coming back.
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weathers40
(@weathers40) reported
well @playnewworld i was like hey ill give this game a shot im bore my old toon was stuck at position 1 que for 30 mins so i tried making a new toon on a diffrent server and ive been stuck at 231 for a hour sooooo maybe fix that lol
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Pedro305
(@mmapedroalfonso) reported
@playnewworld Also I hope you guys aware there’s music issues in many dungeons. There’s no music in dungeons.
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Kevin Lupo
(@GiniroRyu) reported
@playnewworld Even after this most recent update, the issue with the Queue numbers are not being addressed. They just decide to randomly do whatever they want. You'll be position 1 then suddenly 45...then 12 then 32...and they just keep shifting.
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HisNastiness
(@HisNastyness) reported
@playnewworld @Blizzard_Ent Wooooaahh look someone actually thought new content would drive more players back to the game?! I didnt know it was allowed to solve this problem in a reasonable amount of time!
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TRintercan
(@rintercan) reported
@playnewworld how about pushing updates fix your ******* game i literally died now stuck im ******* stuck in a 6 hour que. fix it or shut down
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SPN
(@LaurentiuPirvan) reported
@playnewworld FIX THE GAME, FIX THE SERVERS PLEASE LISTEN TO US @playnewworld
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TrickTree
(@ArtSerov1) reported
@hamburgseasy @playnewworld Ah the old "Im not having issues so nobody is"
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Spartaanzz
(@Spartaanzz1) reported
@playnewworld hey new world ! can we plz stop these login ques on Nysa! I legit came back from work to play the game.... now i am in que for over 2hours.... I cant even play the damm game ....
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midder ⚔
(@midder64) reported
@maurodsimone @playnewworld Population greatly increased recently, and adding one more server is going to fix ques.
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ComicBooksPlus
(@4ColorCrack) reported
@playnewworld > because of the reduced exp for lvl-ing isn't that hard. I know economy is a issue too but then it makes more sense to wait till the release their solution for mega companies cause now they could buy the land & corner the market like before. These are also not long term solution
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Eric J. Peterson
(@EricJPeterson2) reported
@playnewworld The new PTS update isn't allowing access to the server? Gives this message: Connection Error Error code: Could not connect to server: Unknown file version {assets\datastrim-part37.pak}
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Anthony Harper
(@antharper11) reported
@playnewworld Two nights in a row, I've attempted to login only to be met with 500+ people in queue. I know there's an influx of people due to the incoming update, but if you want this game to be successful you have got to get these server issues under control.
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Bjorn
(@PhzrBE) reported
@playnewworld Would've loved playing this game more, but this game is just in no state of playing decently. The constant stutters, lag, queues to join servers.. What a waste of money and time.
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Λέανδρος Αμαραντίδης🇬🇷 Leandros Amarantidis🇬🇷
(@TheCapodecina) reported
Why doesn’t @playnewworld comment on their queue problems? I can’t play at all, EU servers are locked except two with enormous waiting times. I would like to know what the game plan is here… #NewWorld #Brimstone
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Junaid Jawed
(@DaijinEpicness) reported
@Pluto7584 @playnewworld It’s just sad. I love the game but can’t play it to its full potential due to ping issues. I just end up farming nodes just to not get mad at myself during PvP.
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Omar -w-/
(@FacuWahnish) reported
@playnewworld Could you please fix the Queue im 1 then 12, then 3 then 7 then 1 again then 17 and so on Im waiting for hours now, what is going oooooon
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tyson freds
(@TysonFreds) reported
@playnewworld why why is the hell did you guys increase server capacity when their too much lag and d-sync after current merges are you guys that dum we didn't need merged the only people you listen too is the dum @Twitch streamers like their community troll the forums all day and no banne